Engstlensee

Room was clean and staff were lovely

First off I want to say that this was our experience in our room, on a hot night, checking in late and leaving very early the next day. We were in room 46. The hotel is conveniently located near the Zurich train station which is why we booked it. For easy access I’d give it 10/10. Had we had a different room with a working air conditioner, I would likely also rate the hotel very highly. For us, we had a room with no working air conditioner! The lowest room temperature all night was 27.6°. We had to open a window for some hope of cool air but then we had the issue of very very loud train noises. All night. The room is supposed to be sound proof but of course with the window open, it was far from being so. Sadly the hotel is self check in so there was no reception to go and ask for us to be moved to another room. Perhaps if that had been possible, we’d have had a comfortable night, a good sleep and a better review to write.