Verified
10/10 Excellent
Verified traveller
8 May 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Verified traveller
Stayed 1 night in May 2025
Arbre de Neu
3.0 star property
Choose dates to view prices
Photo gallery for Arbre de Neu
At Arbre de Neu, you can look forward to a coffee shop/cafe, laundry facilities and a bar. Hit the slopes at this hotel featuring ski-in/ski-out access. Treat yourself to a massage or other spa services. Free in-room WiFi and a restaurant are available to all guests.
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Spa
- Pet-friendly
- Free Wi-Fi
- Restaurant
- Breakfast available
- Bar
Room options
Check availability for these dates
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Basic Double or Twin Room, Mountain View
Basic Double or Twin Room, Mountain View
- Mountain view
- 129 sq ft
- Sleeps 2
- 1 Double Bed
- Free Wi-Fi
View all photos for Classic Double Room, Mountain View
Classic Double Room, Mountain View
- Mountain view
- 172 sq ft
- Sleeps 2
- 1 Double Bed
- Free Wi-Fi
View all photos for Comfort Double Room, Mountain View
Comfort Double Room, Mountain View
- Mountain view
- 215 sq ft
- Sleeps 2
- 1 Queen Bed
- Free Wi-Fi
View all photos for Deluxe Double Room, Mountain View
Deluxe Double Room, Mountain View
- Mountain view
- 269 sq ft
- Sleeps 2
- 1 Queen Bed
- Free Wi-Fi
View all photos for Basic Triple Room, Mountain View
Basic Triple Room, Mountain View
- Mountain view
- 129 sq ft
- 1 bedroom
- Sleeps 3
- 1 Double Bed and 1 Single Bunk Bed
- Free Wi-Fi
View all photos for Classic Triple Room, Mountain View
Classic Triple Room, Mountain View
- Mountain view
- 1 bedroom
- Sleeps 3
- 1 Double Bed and 1 Single Bunk Bed
- Free Wi-Fi
View all photos for Comfort Triple Room, Mountain View
Comfort Triple Room, Mountain View
- Mountain view
- 269 sq ft
- Sleeps 3
- 1 Queen Bed and 1 Single Bed
- Free Wi-Fi
View all photos for Classic Quadruple Room, Mountain View
Classic Quadruple Room, Mountain View
- Mountain view
- 269 sq ft
- Sleeps 4
- 1 Queen Bed and 2 Single Beds
- Free Wi-Fi
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About the area
Located in Encamp, Arbre de Neu is in the mountains. Motorcycle Museum and Escaldes-Engordany Arts Centre (CAEE) are cultural highlights, and travellers looking to shop may want to visit Pyrenees Andorra Shopping Centre and Illa Carlemany Shopping Center. Palau de Gel and Pitch & Putt El Torrent are also worth visiting. Visit our Encamp travel guide
102 Av. de François Mitterrand, Encamp, Encamp, AD200
What's nearby
- Funicamp Ski Lift3 min walk - 0.1 miles
- Bony de les Neres Trail5 min walk - 0.3 miles
- Engolasters Lake Trail6 min walk - 0.4 miles
- Engolasters Lake-Les Pardines Path6 min walk - 0.4 miles
- Church of Santa Eulalia d’Encamp11 min walk - 0.6 miles
Getting around
- Mérens-les-Vals Station42 min drive
- La Seu d'Urgell (LEU)55 min drive
Restaurants
- Sangria2 min drive
- Bar Valipas13 min walk
- Gir Cafe10 min walk
- Popeyes Encamp5 min walk
- Cal Lulu5 min drive
About this property
Arbre de Neu
- Hotel near Caldea Spa
- You can look forward to a coffee shop/cafe, laundry facilities and a bar at Arbre de Neu. Hit the slopes at this hotel featuring ski-in/ski-out access. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
- Other perks include:
- Continental breakfast (surcharge), a TV in reception and a lift
- A vending machine, a nature reserve and a water dispenser
- Room features
- All guest rooms at Arbre de Neu have amenities, such as free WiFi.
- Extra conveniences in all rooms include:
- Bathrooms with showers and hairdryers
- Heating, daily housekeeping and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- No on-site parking available
Food and drink
- Daily continental breakfast available 7:30 AM to noon for a fee: EUR 9 per person
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Hosted evening meal available daily for a fee of EUR 18
Things to do
- Ski-in/ski-out access
- TV in common areas
Family friendly
- Laundry facilities
Conveniences
- Laundry facilities
- Limited-hour front desk
- Lockers
- Vending machine
- Water dispenser
Guest services
- Housekeeping (daily)
Outdoors
- In a nature reserve
- In the mountains
Spa
- Massage
- Spa services
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Front entrance ramp
- Lift (80 centimetre wide door)
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible restaurant
More
- Designated smoking areas (fines apply)
Room amenities
Bathroom
- Hair dryer
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
More
- Desk
- Heating
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: from approximately EUR 9 per person
- Pet fee: EUR 15 per pet, per night
- Service animals are exempt from fees
- Hosted evening meal: EUR 18
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Is Arbre de Neu pet-friendly?
Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.
How much is parking at Arbre de Neu?
This property doesn't offer parking.
What time is check-in at Arbre de Neu?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Arbre de Neu?
Checkout is at 11:00 AM.
Where is Arbre de Neu located?
Located in the mountains, this Encamp hotel offers ski-in/ski-out access within 1 mile (2 km) of Funicamp Ski Lift, Engolasters Lake Trail and Engolasters Lake-Les Pardines Path. Church of Santa Eulalia d’Encamp and Meritxell Sanctuary are also within 3 miles (5 km).
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Reviews
Arbre de Neu Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
9.0
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 2 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
Reviews
Verified
6/10 Okay
Stéphanie
27 Jul 2025
Liked: Staff & service, property conditions & facilities
Impossible de donner un AVIS
Stéphanie
Stayed 2 nights in Jul 2025