Search Hotels Near Emporium Pluit Mall, Jakarta

"Pre arrival communication was lacking. Checkin went very smooth, but the lead up due to my late arrival (1am) and no communication was stressful. The room was sufficient for my needs. The massage area was clean, but be very sure to Clearly Communicate the timing, style to avoid any misunderstanding and discomfort during your Massage. The shower drain was slow to drain and the hand held wand leaked. (Though that just needed tightening which I did myself.) The location is very close and convenient to old town, the walk is slightly confusing due to construction and road closures, and you need to cross very busy roadways to get there. But it is certainly doable. Besides one interaction that made me feel uncomfortable , Staff were very friendly and accommodating."

"Very clean, kind, and helpful staff. Well located within town to access many sites."

"Staffs are friendly and facility is worned down."

"The room was nice and big. Very comfortable. The breakfast was great, a lot of good food to choose from. Really good hotel for an extremely reasonable price."

"This was the most amazing stay. We spotted this hotel from the outside 2 weeks earlier and reserved. It is a museum and epic adventure. The staff at every station were truly kind and concerned with our every need. The room is outstanding. Dining is wonderful. Welcome massage was divine. Thank you for all your efforts to ensure our stay was perfect."

"The place and room were extremely clean and beautiful. The front desk was friendly and professional especially Sherina. She was the best. The breakfast is Yummy but way too oily. The place is very clean. "

"Very clean, AC worked well, staff was friendly. It was very easy and cheap to have laundry done. Amazing people living there. Definitely recommend."

"this hotel was acceptable but has definitely seen better days. the furniture had cigarette burns (in a non-smoking room). the hallways need to be refreshed and there were lots of small improvements that could be made. "

"I am writing to express my profound dissatisfaction with the accommodations provided during our recent stay at your establishment, which was booked as an executive family room for four persons through [Expedia/booking portal]. We expected a three-star hotel experience based on the descriptions and images presented on the booking platform. However, the reality was shockingly substandard, misleading, and entirely unacceptable. Upon arrival, there was just a guy in a tiny shop lot under the condominium apartment then he brought us to a room in another tower. We felt scammed immediately. we were dismayed to find that the “executive family room” was not part of a proper hotel but rather a poorly maintained unit in what appeared to be a residential apartment or condominium building. The condition of the room was deplorable and far from the clean, modern, and comfortable accommodations advertised. Below, I outline the numerous issues we encountered: 1. Unhygienic and Poorly Maintained Conditions: The room was in a shocking state of disrepair. The walls were covered in stains, peeling paint, mold, and cobwebs, creating an unsanitary and unwelcoming environment. The entire space had a pervasive, unpleasant odor, and it was evident that the room had not been properly cleaned prior to our arrival. Toilet basin is choked and hair everywhere. We had to clean it before use. Kitchen tap not working at all. 2. Inadequate Amenities: Despite booking a room for four guests, we were provided w"