Emory and Henry College

The hotel was under renovation and was a mess. I had to pay $42 a day to park. We were told to use the airport shuttle to get to the metro to access the DC metro area. They closed the airport on the Fourth of July and sent the shuttle down. We were very disappointed having to Uber in extreme traffic or walk in extreme heat. All of these unexpected expenses made the trip unaffordable for us. Between hallway carpeting being torn up under our feet and the National Gaurdsmen making hallways their personal living rooms were unacceptable.

This property and staff were exceptional. A trusted brand. We were there during the hottest recorded days in the DC area. Our room was very nice and stayed cool the whole trip. The housekeeper was very professional and our room was always fresh when we returned. We didn’t try the bar/pub, but it was full, so I imagine it was good. The Metro was close enough to walk easily along with other retail and restaurants. We definitely would love to stay here again.

The charm is wonderful, and I loved the room. Definitely had an old "DC" feel. I only gave it 3 stars because the amenities were lacking. My television frequently went in and out of connection, only two water bottles in the rooms (you had to ask the front desk and I felt lije it was an inconvenience each time I asked which was twice in 5 days) no vending machine to get cold drinks, limited signage to where anything is, my refrigerator didn't shut properly and a couple of things went bad the first night, the AC rattled the entire time, etc. Nothing major but it added up. It would be different if there were convenient stores or other needed essentials right next door, but I just felt like this was too expensive of a stay, 4th of July weekend or not, to not offer more convenience and creature comforts inside the hotel...especially considering the sweltering heat visitors to DC just endured. I did love the history of the building and the ambience but beyond that, I wouldn't stay again without more effort around the little things that you really expect at a place like this.