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Mercure Chester North Woodhey House Hotel

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Indoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Mercure Chester North Woodhey House Hotel

UNESCO Sustainable Property

Mercure Chester North Woodhey House Hotel

3 out of 5
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationEastham Country Park5 min drive
  • Popular LocationCheshire Oaks Designer Outlet8 min drive
  • Popular LocationBlue Planet Aquarium13 min drive
  • AirportManchester (MAN)36 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Sun, Mar 01 2020 - Sun, Aug 01 2021.

About this area

Ellesmere Port

Located in Ellesmere Port, Mercure Chester North Woodhey House Hotel is in the suburbs and near a train station. Beatles Story and Tate Liverpool are cultural highlights, and some of the area's popular attractions include Chester Zoo and Blue Planet Aquarium. Looking to enjoy an event or a game? See what's going on at Chester Racecourse or ACC Liverpool.
Popular Location

What's nearby

  • Eastham Country Park - 5 min drive
  • Cheshire Oaks Designer Outlet - 8 min drive
  • Countess of Chester Hospital - 12 min drive
  • Blue Planet Aquarium - 13 min drive
  • Chester Zoo - 17 min drive

Getting around

  • Little Sutton Station - 17 min walk
  • Manchester Airport (MAN) - 36 min drive


  • WOODHEY RESTAURANT — 1 min walk
  • WOODIS — 1 min walk
  • The Cheshire Yeoman - 9 min walk
  • Holdi Spice Lounge - 14 min walk
  • Travellers Rest - 14 min walk

About this property

Mercure Chester North Woodhey House Hotel

Eco-friendly hotel with restaurant and indoor pool
A restaurant, an indoor pool and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and 24-hour room service. All 75 rooms provide conveniences such as electric kettles and free tea bags/instant coffee, plus 24-hour room service and plasma TVs with satellite channels. Other amenities available to guests include WiFi, hairdryers and safes.
Mercure Chester North Woodhey House Hotel offers 75 forms of accommodation with a safe and a hairdryer. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Ellesmere Port hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: GBP 13.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities


  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Polish

Business services

  • Conference space (4768 square feet)
  • Meeting rooms


  • Garden


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)


  • Smoke-free property
  • TV in lobby

Room amenities


  • Free cots/infant beds


  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination


  • Plasma TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee


  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

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Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age - 18


Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 1 March 2020 to 1 August 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk


Pets are allowed for an extra charge of GBP 20 per pet, per stay

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 13.95 per person (approximately)
  • Pet fee: GBP 20 per pet, per stay
  • Early check-in fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Chester North Woodhey House
Mercure Chester North Woodhey House Ellesmere Port
Mercure Chester North Woodhey House Hotel
Mercure Chester North Woodhey House Hotel Ellesmere Port
Mercure Woodhey
Mercure Chester Woodhey House
Mercure Chester North Woodhey House Hotel Hotel
Mercure Chester North Woodhey House Hotel Ellesmere Port
Mercure Chester North Woodhey House Hotel Hotel Ellesmere Port

Frequently asked questions

Rating 5 - Excellent. 68 out of 379 reviews
5 - Excellent 18%
Rating 4 - Good. 122 out of 379 reviews
4 - Good 32%
Rating 3 - Okay. 94 out of 379 reviews
3 - Okay 25%
Rating 2 - Poor. 62 out of 379 reviews
2 - Poor 16%
Rating 1 - Terrible. 33 out of 379 reviews
1 - Terrible 9%




Staff & service




Property conditions & facilities

2/5 Poor

Travelled with family
Liked: Amenities
Disliked: Staff & service
Nothing really jumps out at me about the property
Stayed 3 nights in Mar 2020

2/5 Poor

Business traveller
Disliked: Property conditions & facilities, room comfort
Honest review
The staff worked hard as there weren’t enough of them, radiators not working in room 236 (complained first night nothing changed) and no hot water from shower, several people sent there food back to the kitchen from the restaurant. Front of house in restaurant greeted people saying “sit anywhere bruv” This stay reminded me of Faulty towers.
Stayed 2 nights in Feb 2020

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
Clean hotel just needs updating in the rooms
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Functional, lacking atmosphere
Not the place for a romantic weekend, but functional and pretty good if you have a dog.
Stayed 2 nights in Feb 2020

3/5 Okay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Friendly staff on reception. Fire alarm rung at breakfast and staff should have come out of kitchen to offer guidance. Breakfast cold and limited choice
Stayed 1 night in Feb 2020