Title: Hotel City Grand Ella Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel City Grand Ella Hotel in Ella with full-service spa and free breakfast ![Exterior](https://images.trvl-media.com/lodging/25000000/24330000/24326000/24325973/76aa1cfc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Staircase](https://images.trvl-media.com/lodging/25000000/24330000/24326000/24325973/87c19093.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining](https://images.trvl-media.com/lodging/25000000/24330000/24326000/24325973/141954cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/25000000/24330000/24326000/24325973/f7ad32ff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free WiFi](https://images.trvl-media.com/lodging/25000000/24330000/24326000/24325973/60b07898.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel City Grand Ella offers a peaceful retreat in the city center. Enjoy local breakfast, relax in the tranquil garden, and visit the onsite spa and hair salon. Free WiFi keeps you connected, and staff arranges bike rentals for adventures. 2.0 ## Popular amenities - Spa - Breakfast included - Room service - 24/7 front desk - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct 18 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=24325973&PinnedHotelID=24325973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=24325973&PinnedHotelID=24325973&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 19 - Oct 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=24325973&PinnedHotelID=24325973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=24325973&PinnedHotelID=24325973&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=24325973&PinnedHotelID=24325973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=24325973&PinnedHotelID=24325973&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=24325973&PinnedHotelID=24325973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=24325973&PinnedHotelID=24325973&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Deluxe Double Room | Free WiFi](https://images.trvl-media.com/lodging/25000000/24330000/24326000/24325973/a3b626cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Flat-screen TV Ceiling fan Sofa bed Private bathroom Rainfall showerhead Cable channels Daily housekeeping - 334 sq ft - Mountain view - Sleeps 2 - 1 Double Bed ![Free WiFi](https://images.trvl-media.com/lodging/25000000/24330000/24326000/24325973/48e0196c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Flat-screen TV Ceiling fan Private bathroom Rainfall showerhead Cable channels Daily housekeeping - 334 sq ft - Mountain view - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FElla-Hotels-Hotel-City-Grand-Ella.h24325973.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FElla-Hotels-Hotel-City-Grand-Ella.h24325973.Hotel-Information) ## About the area Ella is home to Hotel City Grand Ella. Nine Arches Bridge and Dhowa Rock Temple are local landmarks, and some of the area's activities can be experienced at Suwadivi Ayurveda Health Care and Uva Halpewaththa Tea Factory. [Visit our Ella travel guide](https://www.expedia.co.uk/Ella.dx691013748424445952) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.87535%2C81.04824&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3EBzn1uTIzaGM7sA6yCOKPVjSNE=) Polic Station Rd, Ella, Ella, 90090 ### What's nearby - Suwadivi Ayurveda Health Care - 1 min walk - 0.0 miles - Nature Trail Ella - 8 min walk - 0.5 miles - Kinellan Tea Factory - 15 min walk - 0.8 miles - Nine Arches Bridge - 3 min drive - 1.6 miles - Little Adam's Peak - 4 min drive - 1.6 miles ### Getting around - Ella Railway Station - 4 min walk ### Restaurants - ‪Chill Cafe - ‬2 min walk - ‪Barista - ‬4 min walk - ‪The White Rabbit - ‬5 min walk - ‪Matey Hut - ‬4 min walk - ‪360 Ella - ‬3 min walk ## About this property ### Hotel City Grand Ella Property highlights Consider a stay at Hotel City Grand Ella and take advantage of free breakfast (local cuisine), a terrace and a garden. Take some time to relax at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services. Other perks include: - Free self-parking - Bike hire, a round-trip airport shuttle (surcharge) and an electric car charging station - Express check-out, express check-in and free newspapers Room features All guest rooms at Hotel City Grand Ella have amenities, such as free WiFi. Other conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - Flat-screen TVs with cable channels - Ceiling fans and daily housekeeping ## Similar properties ![Daily buffet breakfast (USD 8 per person)](https://images.trvl-media.com/lodging/37000000/36090000/36086600/36086530/45961f78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ella Mount Heaven Hotel Ella - Pool - Parking included - Free WiFi - Restaurant 5.4 10 reviews £171 includes taxes & fees 23 Oct - 24 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=36086530&PinnedHotelID=36086530&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/16000000/15180000/15170300/15170256/6d81e9d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Onrock Ella - Parking included - Free WiFi - Restaurant - Breakfast available 8.8 Excellent 195 reviews £100 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=15170256&PinnedHotelID=15170256&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Return airport shuttle (surcharge) - Free self parking on site ### Food and drink - Free local cuisine breakfast available daily 7:30 AM to 9:30 AM - A restaurant - Snack bar/deli ### Things to do - Bicycle rentals - Full-service spa ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Hair salon - Laundry facilities ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - Terrace ### Accessibility - Lift ### More - Mosquito nets - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shower ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Limited room service ### More - Ceiling fan ## Policies ### Check-in Check-in time starts at noon Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as City Grand Ella Hotel City Grand Ella Ella Hotel City Grand Ella Hotel Hotel City Grand Ella Hotel Ella ## Frequently asked questions ### Is Hotel City Grand Ella pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel City Grand Ella? > Self-parking is free at this property. ### What time is check-in at Hotel City Grand Ella? > Check-in begins at noon. After-hours check-in is not available. ### What time is check-out at Hotel City Grand Ella? > Checkout is at 11 AM. ### Does Hotel City Grand Ella provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Hotel City Grand Ella located? > Situated in Ella, this spa hotel is within a 15-minute walk of Suwadivi Ayurveda Health Care, Nature Trail Ella and Kinellan Tea Factory. Kital Ella Waterfall and Flying Ravana Mega Zipline are also within 2 miles (3 km). Ella Railway Station is only a 4-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel City Grand Ella Reviews 2.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 3.6 Cleanliness ### 5.0 Location ### 2.0 Staff & service ### 3.6 Property conditions & facilities 10 - Excellent 0 8 - Good 0 6 - Okay 0 4 - Poor 0 2 - Terrible 6 ### 2/10 Terrible #### Rochelle 10 Aug 2018 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Don't book here! We booked and prepaid for this hotel for 2 nights - turned up and we were told that there were no rooms for us and they don't use hotels.com anymore... we finally were found a room and told we could stay the 2 nights but the next morning were again told that we would need to find another hotel for the next night due to construction work being done (which was a lie as when I asked if we could leave our bags for the day we were told no we needed to be out by 11am obviously to be ready for the next people) - they did refund our second night but even that was a hassle as they tried to give us less than we had actually paid... I would not recommend this hotel at all... ##### Rochelle Stayed 2 nights in Jul 2018 ### 2/10 Terrible #### Michelle 17 Sept 2024 Disliked: Staff & service I arrived at the hotel with a colleague. We had booked seperately. They told him his booking had been cancelled and they had sent him notification, which he never received. They told me there was no booking for me, even when I showed the booking confirmation. THEY JUST SHRUGGED THEIR SHOULDERS and were bot at all apologetic. I noticed today that my credit card has been changed for the booking that never existed according to them. I am disgusted. ##### Michelle Stayed 1 night in Sep 2024 ### 2/10 Terrible #### SANDIP 2 Jun 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Never ever book this property They ruined our vacation. Never ever book with this property. Confirmed booking before two months and wheb we reached to hotel they said we don't know your booking information and our hotel is full now.. ##### SANDIP Stayed 1 night in Dec 2018 ### 2/10 Terrible #### Verified traveller 30 Dec 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Please refund now Still waiting for the refund. We booked via hotels.com and was told no room at the check in. Please refund now. ##### Verified traveller Stayed 1 night in Dec 2018 ### 2/10 Terrible #### Verified traveller 25 Dec 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A éviter absolument Le propriétaire a prétendu qu’il ne louait pas ses ses chambres par Hotels.com. En conséquence il a insisté pour exiger un nouveau paiement de la chambre déjà payée. Il a fallu résister à ses menaces et à ses mensonges alors que je lui présentais la réservation et le paiement de la chambre. Par ailleurs, l’hôtel est très moyen. — A ÉVITER ABSOLUMENT —- ##### Verified traveller Stayed 1 night in Dec 2018 ### 2/10 Terrible #### Verified traveller 16 Aug 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Jul 2018 ## Expedia's Latest Trends ### Hotels > [Karpaha Sands](https://www.expedia.co.uk/Kiran-Hotels-Karpaha-Sands.h25098112.Hotel-Information) > > [Ceylon Tea Trails - Relais and Chateaux - All Inclusive](https://www.expedia.co.uk/Norwood-Hotels-Ceylon-Tea-Trails.h4045356.Hotel-Information) > > [Sun Siyam Pasikudah](https://www.expedia.co.uk/Pasikuda-Hotels-Sun-Siyam-Pasikudah.h9272270.Hotel-Information) > > [Hotel Riu Sri Lanka - All Inclusive](https://www.expedia.co.uk/Ahungalla-Hotels-Hotel-Riu-Sri-Lanka-All-Inclusive.h14754284.Hotel-Information) > > [Amaya Hills Kandy](https://www.expedia.co.uk/Kandy-Hotels-Amaya-Hills-Kandy.h1700850.Hotel-Information) > > [W15 Weligama](https://www.expedia.co.uk/Weligama-Hotels-W15.h11560777.Hotel-Information) > > [Sheraton Kosgoda Turtle Beach Resort](https://www.expedia.co.uk/Kosgoda-Hotels-Sheraton-Kosgoda-Turtle-Beach-Resort.h48743974.Hotel-Information) > > [Maalu Maalu Resort & Spa](https://www.expedia.co.uk/Pasikuda-Hotels-Maalu-Maalu-Resort-Spa.h6504916.Hotel-Information) > > [Cinnamon Citadel Kandy](https://www.expedia.co.uk/Kandy-Hotels-Cinnamon-Citadel-Kandy.h4031542.Hotel-Information) > > [Habarana Village by Cinnamon](https://www.expedia.co.uk/Habarana-Hotels-Habarana-Village-By-Cinnamon.h4031747.Hotel-Information) > > [Kahanda Kanda](https://www.expedia.co.uk/Angulugaha-Hotels-Kahanda-Kanda.h11263998.Hotel-Information) > > [Shangri-La Hambantota](https://www.expedia.co.uk/Hambantota-Hotels-Shangri-La-Hambantota.h15083331.Hotel-Information) > > [Pandanus Beach Resort & Spa](https://www.expedia.co.uk/Induruwa-Hotels-Pandanus-Beach-Resort-Spa.h11289546.Hotel-Information) > > [Vivanta Colombo, Airport Garden](https://www.expedia.co.uk/Seeduwa-Katunayake-Hotels-Vivanta-Colombo.h526350.Hotel-Information) > > [Weligama Bay Marriott Resort & Spa](https://www.expedia.co.uk/Weligama-Hotels-Weligama-Bay-Marriott-Resort-Spa.h19413442.Hotel-Information) > > [Camelot Beach Hotel](https://www.expedia.co.uk/Negombo-Hotels-Camelot-Beach-Hotel.h15393048.Hotel-Information) > > [Avani Kalutara Resort](https://www.expedia.co.uk/Kalutara-Hotels-Avani-Kalutara-Resort.h4031708.Hotel-Information) > > [Cinnamon Bentota Beach – Signature Selection](https://www.expedia.co.uk/Bentota-Hotels-Cinnamon-Bentota-Beach.h36466861.Hotel-Information) > > [The Westbury Palace](https://www.expedia.co.uk/Nuwara-Eliya-Hotels-The-Westbury-Palace.h48402950.Hotel-Information) > > [The Sun House](https://www.expedia.co.uk/Galle-Hotels-The-Sun-House.h15677263.Hotel-Information) > > [Taj Bentota Resort & Spa](https://www.expedia.co.uk/Bentota-Hotels-Taj-Bentota-Resort-Spa.h581365.Hotel-Information) > > [The Sandhya](https://www.expedia.co.uk/Ahangama-Hotels-The-Sandhya.h18099343.Hotel-Information) > > [Cinnamon Lodge](https://www.expedia.co.uk/Habarana-Hotels-Cinnamon-Lodge.h1854476.Hotel-Information) > > [Le Grand Galle](https://www.expedia.co.uk/Galle-Hotels-Le-Grand-Galle-By-Asia-Leisure.h24010679.Hotel-Information) > > [The Fortress Resort & Spa](https://www.expedia.co.uk/Koggala-Hotels-The-Fortress-Resort-Spa.h7821441.Hotel-Information) > > [Hotel Sigiriya](https://www.expedia.co.uk/Sigiriya-Hotels-Hotel-Sigiriya.h1609730.Hotel-Information) > > [Anantara Peace Haven Tangalle Resort](https://www.expedia.co.uk/Tangalle-Hotels-Anantara-Peace-Haven-Tangalle-Resort.h11229814.Hotel-Information) > > [Amaya Beach Pasikudah](https://www.expedia.co.uk/Pasikuda-Hotels-Amaya-Beach-Pasikudah.h6780993.Hotel-Information) > > [Aliya Resort & Spa](https://www.expedia.co.uk/Avudangawa-Hotels-Aliya-Resort-Spa.h9849536.Hotel-Information) > > [Cinnamon Bey Beruwala](https://www.expedia.co.uk/Beruwala-Hotels-Cinnamon-Bey-Beruwala.h8256226.Hotel-Information)