Title: Aloft Grand Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Aloft Grand Hotel Hotel in Kumbalwela with 4 outdoor pools and fitness centre ![Deluxe Chalet | 1 bedroom, soundproofing, bed sheets](https://images.trvl-media.com/lodging/35000000/34280000/34276800/34276711/45932f87.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/35000000/34280000/34276800/34276711/10e19ed6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Chalet | 1 bedroom, soundproofing, bed sheets](https://images.trvl-media.com/lodging/35000000/34280000/34276800/34276711/d7845444.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/35000000/34280000/34276800/34276711/99c1b98a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/35000000/34280000/34276800/34276711/d42f3746.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Aloft Grand Hotel combines relaxation with exploration opportunities. Guests enjoy the manager's reception, cool off in the outdoor pool, or sip drinks at the poolside bar. The property features a garden and convenient laundry facilities for practical needs during the stay. 6.8 ## Popular amenities - Gym - Pool - Breakfast available - Laundry - Housekeeping - Parking included £43 includes taxes & fees 24 Oct - 25 Oct ## Room options ### Check availability for these dates Tonight [Oct 23 - Oct 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=34276711&PinnedHotelID=34276711&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=34276711&PinnedHotelID=34276711&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 24 - Oct 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=34276711&PinnedHotelID=34276711&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=34276711&PinnedHotelID=34276711&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=34276711&PinnedHotelID=34276711&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=34276711&PinnedHotelID=34276711&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=34276711&PinnedHotelID=34276711&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=34276711&PinnedHotelID=34276711&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Superior Chalet, Accessible, Courtyard View | 1 bedroom, soundproofing, bed sheets](https://images.trvl-media.com/lodging/35000000/34280000/34276800/34276711/8666ee19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Chalet, Accessible, Courtyard View ### Highlights Deck/patio Soundproofed Private hot tub Air conditioning LED TV Separate bedroom Bidet Rainfall showerhead - 279 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Deluxe Chalet | 1 bedroom, soundproofing, bed sheets](https://images.trvl-media.com/lodging/35000000/34280000/34276800/34276711/39f4890c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Chalet ### Highlights Deck/patio Soundproofed Air conditioning LED TV Separate bedroom Rainfall showerhead Bidet Daily housekeeping - 225 sq ft - 1 bedroom - Mountain view - Sleeps 2 - 1 King Bed ![Family Room | 1 bedroom, soundproofing, bed sheets](https://images.trvl-media.com/lodging/35000000/34280000/34276800/34276711/e42a945d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Deck/patio Soundproofed LED TV Separate bedroom Bidet Rainfall showerhead Private bathroom Located on the ground floor - 150 sq ft - Sleeps 4 - 2 Queen Beds ![Standard Double Room | 1 bedroom, soundproofing, bed sheets](https://images.trvl-media.com/lodging/35000000/34280000/34276800/34276711/abd1496f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Deck/patio Soundproofed LED TV Separate bedroom Bidet Rainfall showerhead Private bathroom Desk - 130 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FElla-Hotels-Aloft-Grand-Hotel.h34276711.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FElla-Hotels-Aloft-Grand-Hotel.h34276711.Hotel-Information) ## About the area Kumbalwela is home to Aloft Grand Hotel. Dhowa Rock Temple and Nine Arches Bridge are local landmarks, and some of the area's activities can be experienced at Suwadivi Ayurveda Health Care and Uva Halpewaththa Tea Factory. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Kumbalwela travel guide](https://www.expedia.co.uk/Kumbalwela.dx553248635975873300) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.87641%2C81.03337&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=T3nwTF4CM4bncM-e3IZ7xaUJGQU=) Hettipola Watta, Kumbalwela, Uva, 90090 ### What's nearby - Kinellan Tea Factory - 18 min walk - 1.0 mile - Uva Halpewaththa Tea Factory - 2 min drive - 1.2 miles - Suwadivi Ayurveda Health Care - 3 min drive - 1.6 miles - Nine Arches Bridge - 5 min drive - 3.0 miles - Little Adam's Peak - 6 min drive - 3.0 miles ### Getting around - Ella Railway Station - 9 min drive ### Restaurants - ‪Chill Cafe - ‬2 min drive - ‪Barista - ‬3 min drive - ‪The White Rabbit - ‬2 min drive - ‪Matey Hut - ‬2 min drive - ‪360 Ella - ‬2 min drive ## About this property ### Aloft Grand Hotel Property highlights At Aloft Grand Hotel, you can look forward to a free daily manager's reception, a terrace and a garden. Enjoy the gym, as well as activities such as volleyball. Stay connected with free WiFi in public areas, and guests can find other amenities, such as laundry facilities and a restaurant. You'll also enjoy perks such as: - 4 outdoor pools and a children's pool, along with sunloungers - Free self-parking - English breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge) - Express check-out, express check-in and barbecues Room features All guest rooms at Aloft Grand Hotel offer amenities, such as sound-insulated walls. Other amenities include: - Rainfall showers and bidets - 32-inch LED TVs with satellite channels - Decks/patios and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/116000000/115820000/115817100/115817051/6ea08fe1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ella Crest by Aloft Ella - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 6 reviews £63 includes taxes & fees 24 Oct - 25 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=115817051&PinnedHotelID=115817051&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/112000000/111960000/111960000/111959973/05a5b11e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Belmount Ella Ella - Breakfast included - Parking included - Free WiFi - Restaurant 8.4 Very good 6 reviews £50 includes taxes & fees 24 Oct - 25 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=111959973&PinnedHotelID=111959973&HadPinnedHotel=true®ionId=-1&adults=2) ![Food and drink](https://images.trvl-media.com/lodging/113000000/112080000/112070600/112070539/faa411e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ella Nine Peaks (Araliya Villa & The Club House) Ella - Pool - Breakfast included - Pet-friendly - Kids pool 8.0 Very good 3 reviews £28 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=112070539&PinnedHotelID=112070539&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/95000000/94690000/94680200/94680166/b94dab5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RAVANA RANGE ELLA Ella - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 49 reviews £53 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=94680166&PinnedHotelID=94680166&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/16000000/15180000/15170300/15170256/6d81e9d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Onrock Ella - Parking included - Free WiFi - Restaurant - Breakfast available 8.8 Excellent 195 reviews £101 includes taxes & fees 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=15170256&PinnedHotelID=15170256&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:30 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/84000000/83280000/83271500/83271446/e1971528.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MOI Ella by DBI Ella - Pool - Spa - Kids pool - Parking included 7.6 Good 4 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=83271446&PinnedHotelID=83271446&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony](https://images.trvl-media.com/lodging/20000000/19340000/19332400/19332356/49501e82.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ella Alpine Resort Ella - Breakfast included - Parking included - Free WiFi - Laundry 9.0 Wonderful 71 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=19332356&PinnedHotelID=19332356&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/23000000/22800000/22792000/22791935/9bc2f694.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Alta Vista Ella - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 32 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=22791935&PinnedHotelID=22791935&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 6:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/34000000/33090000/33089100/33089025/d31ed4df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Akway Resort Beragala - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 4 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=33089025&PinnedHotelID=33089025&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/21000000/20580000/20577600/20577544/afc6c61a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ella Mansion Ella - Parking included - Free WiFi - Restaurant - Breakfast available 8.2 Very good 13 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=20577544&PinnedHotelID=20577544&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free self parking on site ### Food and drink - Daily English breakfast available 7:30 AM to 10:00 AM for a fee: USD 4 to 5 for adults and USD 2 to 4 for children - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Things to do - 4 outdoor pools - Bicycle rentals - Children's pool - Gym - Volleyball ### Family friendly - 4 outdoor pools - Children's pool - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - 2 meeting rooms ### Outdoors - Barbecue grill - Garden - Picnic area - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Tile flooring in room - Well-lit path to entrance ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch LED TV with satellite channels ### More - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 8:00 PM Early check-in subject to availability An early check-in fee will be charged Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability Late check-out fee: 25 per cent of room rate Express check-out available ### Special check-in instructions The front desk is open daily from 7:00 AM - 8:00 PM Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your passport after booking If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Children aged 5 and younger eat free breakfast Rollaway/extra beds are available for USD 15.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: USD 15000.0 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for English breakfast: approximately USD 4 to 5 for adults and USD 2 to 4 for children - Early check-in is available for a fee (subject to availability) - Late check-out fee: 25 per cent of room rate (subject to availability) - Rollaway bed fee: USD 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 7:00 PM A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on 14 February Only registered guests are allowed in the guestrooms ### Property is also known as aloft grand hotel Ella aloft grand Ella aloft grand Villa aloft grand hotel Ella Ella aloft grand hotel Villa Villa aloft grand hotel Aloft Grand Hotel Hotel Aloft Grand Hotel Kumbalwela Aloft Grand Hotel Hotel Kumbalwela ## Frequently asked questions ### Does Aloft Grand Hotel have a pool? > Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 8:00 AM to 7:00 PM. ### How much does it cost to stay at Aloft Grand Hotel? > As of 23 Oct 2025, prices found for a 1-night stay for 2 adults at Aloft Grand Hotel on 24 Oct 2025 start from £42.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Ella-Hotels-Aloft-Grand-Hotel.h34276711.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Aloft Grand Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Aloft Grand Hotel? > Self-parking is free at this property. ### What time is check-in at Aloft Grand Hotel? > Check-in start time: 2:00 PM; check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). ### What time is check-out at Aloft Grand Hotel? > Checkout is at 11:00 AM. Late check-out is available for a 25% fee (subject to availability). ### Does Aloft Grand Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Aloft Grand Hotel located? > Situated in Kumbalwela, this hotel is within 2 miles (3 km) of Kinellan Tea Factory, Suwadivi Ayurveda Health Care and Dhowa Rock Temple. Uva Halpewaththa Tea Factory and Nature Trail Ella are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Aloft Grand Hotel Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 7.0 Amenities ### 7.2 Staff & service ### 6.6 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 8 8 - Good 9 6 - Okay 3 4 - Poor 4 2 - Terrible 5 ### 8/10 Good #### Amila 4 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is still under construction. We got a newly built room with a great view. Staff is very helpful. Food is great. Overall we had a great time there ##### Amila Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Sameer 11 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was incredibly friendy and the views were exceptional.. ##### Sameer Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Dilhani 6 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at Aloft Grand were absolutely wonderful. Location and rooms were great ! I highly recommend this hotel. ##### Dilhani Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Verified traveller 14 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Choose somewhere else Very dirty. Don’t stay. Way over priced for room with animal poop and stains on the bed. ##### Verified traveller Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Chalsea 7 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good over all. Nice hotel staff. Friendly manager. Great view of the famous temple. Lots of beautiful wildlife sighting on the property if you’re into that kind of things. I am. ##### Chalsea Stayed 1 night in Nov 2024 ### 4/10 Poor #### Grady 11 Sept 2025 Disliked: Cleanliness, amenities, property conditions & facilities DO NOT STAY HERE! I've stayed at hundreds of places all over the world. Cheap hostels, swanky resorts, and everything in between. Aloft Grand Hotel might just be the worst place I've stayed. We stayed in one of the cottages, which is located at the bottom of a very steep, poorly paved, dimly lit path. If you have mobility issues or are spooked by walking around in the dark, don't stay there. Staff doesn't clean the rooms unless you directly ask them to. We came back after a day exploring Ella to find wet, dirty towels. I went to staff to get clean towels and they asked us to wait 10 minutes. Turns out the just dried our dirty towels! Did they not have extras they could have given us? If this was a cheap hostel, I'd understand. But at $85 USD a night, I don't think it's unreasonable to have regular cleaning. Hotel has a very nice, good-sized pool...with only 2 lounge chairs. No other chairs. Just 2 lounge chairs. Hotel is not done with construction. Fair amount of work being done throughout the property and there was clutter everywhere. The shame is that this could be an INCREDIBLE hotel. Amazing view of mountaintop temple. Lots of land to do great things and the cottages could be a great place to stay. But we got the sense that 1.) the hotel opened too early and isn't ready for prime time or 2.) the owners have ZERO idea what they're doing. DO NOT STAY HERE! ##### Grady Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Duane 18 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Thanks ##### Duane Stayed 1 night in Feb 2024 ### 2/10 Terrible #### Jørn 22 Nov 2024 Disliked: Cleanliness, staff & service, room comfort #### No chance to go to our room We never got our room, because there were NO way to get from the reception to our room and back again. They offered us a tuktuk to drive us to our room, but them we would be stock there without any chance to get back to the reception again. Now we need to find a way to contact hotels.com and get our money back. ##### Jørn Stayed 1 night in Nov 2024 ### 4/10 Poor #### Marcos 7 Apr 2024 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness #### Go somewhere if you could This property isn’t the cheapest around but after checking the pictures we decided to give it a try. Arrived there at night, not to late 8-9pm, the check in was quick and staff very helpful with the luggage. We tried to order food an hour before the restaurant closes just to find out they decided to not serving food an hour before closure? Anyways nothing is around so we went out to bed. Next morning we tried to shower only to find out the hot water wasn’t working, not a big deal Wifi is very poor and slow, not a big deal. Overall a very unpleasant stay, roof was not properly clean ##### Marcos Stayed 1 night in Jan 2024 ### 4/10 Poor #### Verified traveller 3 Apr 2024 Disliked: Cleanliness, staff & service, property conditions & facilities 2 friends travelling booked 2 deluxe chalets. 1 was mostly clean apart from some cobwebs and mould on the bathroom ceiling. The other was not clean. There were stains on the bedding and towels and we had to ask for the bathroom to be cleaned twice. Couldn’t comment on the food as we were told breakfast was at 10 and we needed to leave before this. There is a nice pool but the 2 sun loungers available were ripped and torn and couldn’t be used. The chalet doors didn’t fully close and therefore the rooms were full of bugs. One of the chalets seemed to be close to a staff store room so there was constant noise. Not quite the peaceful stay we had anticipated. ##### Verified traveller Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### Joakim 22 Feb 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Five stars are straight up lies I have to say, my stay here was a big letdown, especially with all the 5-star reviews out there. When we got to our room, it was a mess. There was chewed gum everywhere, and it looked like no one had bothered to clean it at all. The bathroom was even worse, smelling like sewage, and the towels were dirty and had gum in them too. There was a cockroach and some other leech-like critters in there as well. Lovely… We kept asking for someone to clean up, give us new towels, and change the bed sheets, but nothing happened. Good thing we brought our own towels. Breakfast was a total flop. We got some juice, coffee, toast with butter and some sweet jam, and a sad-looking omelette with cold sausages. They’ll get you a tuk-tuk whenever you need one, but you’ll end up paying twice what you usually would. It’s a bummer because the guy we dealt with the most was super friendly and always smiling, but when it came to getting things done, not so much. I’d say steer clear of this place! ![](https://a.travel-assets.com/ugc/hotel-reviews/F03EB55DE27A58C10F073583521EC2571961A02E1708607271113.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F7C3FD1CB9842EF60E78CBF1B4445047D08129D11708607268683.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C02E08D132398BB2AA3FBC443AB53932A0D25C201708607271085.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Joakim Stayed 3 nights in Feb 2024 ### 8/10 Good #### Gerard 1 May 2025 ##### Gerard Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### Al 22 Feb 2025 ##### Al Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Megan 6 Feb 2025 Liked: Staff & service ##### Megan Stayed 3 nights in Feb 2025 ### 8/10 Good #### Nigel 11 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Nigel Stayed 2 nights in Sep 2024 ### 2/10 Terrible #### Leigh 16 Sept 2024 ##### Leigh Stayed 1 night in Sep 2024 ### 4/10 Poor #### Mateusz 13 Apr 2024 ##### Mateusz Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Matthew 14 Mar 2024 ##### Matthew Stayed 1 night in Mar 2024 ### 6/10 Okay #### Marcus 9 Feb 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities We arrived and wanted to upgrade to a room with hot jacuzzi. We paid the extra amount and got that room. Unfortunately, there was not enough warm water and so the jacuzzi bath tub was not usable. We did not get back the money after asking it. The rooms and location is nice. If the hotel was better organized, it could be a nice place to relax ##### Marcus Stayed 1 night in Feb 2024 ### 6/10 Okay #### Richard 20 Dec 2023 This was a little disturbing that we had no hot water, no internet, the fridge was off and slightly mouldy, mould in the cupboard, a leak in the bathroom, and the air conditioner was faulting out. Other than that everything else seamed ok. We would not stay here again until they sort out their staff and pre inspections of the rooms. It’s really a pity as this property has beautiful views. ##### Richard Stayed 1 night in Dec 2023 ### 8/10 Good #### Lili 28 Aug 2023 Liked: Cleanliness, staff & service Stayed at Aloft Grand Hotel for one night while traveling around Sri Lanka. The hotel view is very pretty, the rooms are clean and straightforward, not luxurious. Fair room for the price we paid. The staff and service was great, very nice people and super attentive of all our needs. ##### Lili Stayed 1 night in Aug 2023 ### 8/10 Good #### Camilla 7 Feb 2022 Liked: Cleanliness, communication Unikt hotel med venligt personale. ##### Camilla Stayed 2 nights in Jan 2022 ### 10/10 Excellent #### Tina 2 Feb 2022 Liked: Cleanliness, room comfort, communication #### What a little gem What a little gem the Aloft Grand turned out to be. The chalets provide you with everything you need for your stay and the staff are beyond helpful. We were passing through Ella from Kandy on our way to Galle and wished we’d planned our trip differently to have more time in Ella. One of the best things about the accommodation is the incredible view and also the nature. Absolutely loved it and would definitely staff again. The day we were leaving the hotel organised our car to Galle at a very reasonable price. Our driver took is the scenic route via the waterfall and some other amazing sights. Really appreciated. ![](https://a.travel-assets.com/ugc/hotel-reviews/C62A4558CCC6238E78F50F0CE8376FECCC9C3B711643801440354.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/EDBA0DC262F6C22C0FFB403E4BE756DEBC57395A1643801441325.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tina Stayed 1 night in Jan 2022 ### 8/10 Good #### KIRTHI 4 Aug 2020 Liked: Cleanliness, room comfort #### . New property with modern amenities Located in a tea estate 3 km away from Ella town Good place to relax and unwind Friendly and helpful staff ##### KIRTHI Stayed 1 night in Aug 2020 ### 8/10 Good #### Amanda 15 Mar 2020 Liked: Cleanliness, staff & service, room comfort Friendly staff and very cute cabins with lots of room. Accessibility needs to be reviewed. Path to cabins are steep and slippery with shale. They should really consider adding a stairway. ##### Amanda Stayed 3 nights in Mar 2020 ## Expedia's Latest Trends ### Hotels > [Karpaha Sands](https://www.expedia.co.uk/Kiran-Hotels-Karpaha-Sands.h25098112.Hotel-Information) > > [Ceylon Tea Trails - Relais and Chateaux - All Inclusive](https://www.expedia.co.uk/Norwood-Hotels-Ceylon-Tea-Trails.h4045356.Hotel-Information) > > [98 Acres Resort & Spa](https://www.expedia.co.uk/Ella-Hotels-98-Acres-Resort-Spa.h15504051.Hotel-Information) > > [Hotel Sigiriya](https://www.expedia.co.uk/Sigiriya-Hotels-Hotel-Sigiriya.h1609730.Hotel-Information) > > [Anantara Peace Haven Tangalle Resort](https://www.expedia.co.uk/Tangalle-Hotels-Anantara-Peace-Haven-Tangalle-Resort.h11229814.Hotel-Information) > > [Amaya Beach Pasikudah](https://www.expedia.co.uk/Pasikuda-Hotels-Amaya-Beach-Pasikudah.h6780993.Hotel-Information) > > [EKHO Ella](https://www.expedia.co.uk/Ella-Hotels-EKHO-Ella.h24327047.Hotel-Information) > > [Cinnamon Bey Beruwala](https://www.expedia.co.uk/Beruwala-Hotels-Cinnamon-Bey-Beruwala.h8256226.Hotel-Information) > > [Cinnamon Citadel Kandy](https://www.expedia.co.uk/Kandy-Hotels-Cinnamon-Citadel-Kandy.h4031542.Hotel-Information) > > [Habarana Village by Cinnamon](https://www.expedia.co.uk/Habarana-Hotels-Habarana-Village-By-Cinnamon.h4031747.Hotel-Information) > > [Sun Siyam Pasikudah](https://www.expedia.co.uk/Pasikuda-Hotels-Sun-Siyam-Pasikudah.h9272270.Hotel-Information) > > [Hotel Riu Sri Lanka - All Inclusive](https://www.expedia.co.uk/Ahungalla-Hotels-Hotel-Riu-Sri-Lanka-All-Inclusive.h14754284.Hotel-Information) > > [Amaya Hills Kandy](https://www.expedia.co.uk/Kandy-Hotels-Amaya-Hills-Kandy.h1700850.Hotel-Information) > > [W15 Weligama](https://www.expedia.co.uk/Weligama-Hotels-W15.h11560777.Hotel-Information) > > [Sheraton Kosgoda Turtle Beach Resort](https://www.expedia.co.uk/Kosgoda-Hotels-Sheraton-Kosgoda-Turtle-Beach-Resort.h48743974.Hotel-Information) > > [Maalu Maalu Resort & Spa](https://www.expedia.co.uk/Pasikuda-Hotels-Maalu-Maalu-Resort-Spa.h6504916.Hotel-Information) > > [Avani Kalutara Resort](https://www.expedia.co.uk/Kalutara-Hotels-Avani-Kalutara-Resort.h4031708.Hotel-Information) > > [Cinnamon Bentota Beach – Signature Selection](https://www.expedia.co.uk/Bentota-Hotels-Cinnamon-Bentota-Beach.h36466861.Hotel-Information) > > [Kahanda Kanda](https://www.expedia.co.uk/Angulugaha-Hotels-Kahanda-Kanda.h11263998.Hotel-Information) > > [Shangri-La Hambantota](https://www.expedia.co.uk/Hambantota-Hotels-Shangri-La-Hambantota.h15083331.Hotel-Information) > > [Pandanus Beach Resort & Spa](https://www.expedia.co.uk/Induruwa-Hotels-Pandanus-Beach-Resort-Spa.h11289546.Hotel-Information) > > [Vivanta Colombo, Airport Garden](https://www.expedia.co.uk/Seeduwa-Katunayake-Hotels-Vivanta-Colombo.h526350.Hotel-Information) > > [Weligama Bay Marriott Resort & Spa](https://www.expedia.co.uk/Weligama-Hotels-Weligama-Bay-Marriott-Resort-Spa.h19413442.Hotel-Information) > > [Le Grand Galle](https://www.expedia.co.uk/Galle-Hotels-Le-Grand-Galle-By-Asia-Leisure.h24010679.Hotel-Information) > > [The Fortress Resort & Spa](https://www.expedia.co.uk/Koggala-Hotels-The-Fortress-Resort-Spa.h7821441.Hotel-Information) > > [The Westbury Palace](https://www.expedia.co.uk/Nuwara-Eliya-Hotels-The-Westbury-Palace.h48402950.Hotel-Information) > > [The Sun House](https://www.expedia.co.uk/Galle-Hotels-The-Sun-House.h15677263.Hotel-Information) > > [Taj Bentota Resort & Spa](https://www.expedia.co.uk/Bentota-Hotels-Taj-Bentota-Resort-Spa.h581365.Hotel-Information) > > [go camping](https://www.expedia.co.uk/Go-Camping.h23256271.Hotel-Information) > > [Cinnamon Lodge](https://www.expedia.co.uk/Habarana-Hotels-Cinnamon-Lodge.h1854476.Hotel-Information)