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Reviews of Knights Inn Elizabethtown

1.5 out of 5
Knights Inn Elizabethtown
609 E Broad St, Elizabethtown, NC

Reviews

6.4
Rating 10 - Excellent. 6 out of 44 reviews" "
Rating 8 - Good. 15 out of 44 reviews" "
Rating 6 - Okay. 10 out of 44 reviews" "
Rating 4 - Poor. 7 out of 44 reviews" "
Rating 2 - Terrible. 6 out of 44 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Tangela

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The hotel was the only one within the area it was
It was great until I got home and had scabies from the dirty linen
Stayed 3 nights in Jul 2017

8/10 Good

joey, nc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Right next to a steak house, only motel in the area.
Stayed 1 night in Jul 2017

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible
no free breakfast, room nasty, toilet almost coming out of the floor. accomdations were limited - nothing like we saw via web. Never ever stay there again
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Winnifred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
White lake visit and sing.
Our trip was great. We went to White Lake Campground and enjoyed the lake and water. Food places everywhere for meals. Would go again when we are in the area on next trip.
Stayed 1 night in Jun 2017

4/10 Poor

Henry

Disliked: Cleanliness, property conditions & facilities, room comfort
Spider bed partners
Got in late and hit the sack ASAP. Pulled back the covers and two spiders made a run for it. Got one but the other.....was on my mind all night. Hence no sleep. Mattresses were 15 years old as was the comforter and bed sagged badly.
Response from Rodney on 16 May 2017
Dear Valued Guest, We are sorry for any inconvenience you may have experienced during your stay. Please note that we are currently undergoing various renovations and upgrades for our rooms, including the replacement of beds. Thank you very much for your feedback. We always acknowledge all considerations and suggestions, and we take your concerns very seriously.

8/10 Good

Robert

Liked: Staff & service, room comfort
Nice Stay
Nice place close to the event I was attending.
Response from Rodney on 11 May 2017
Dear Guest, Thank you for taking the time to share your comments. We hope you will come stay with us again.

10/10 Excellent

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Rodney on 25 Apr 2017
Dear Valued Guest, Thank you for taking the time to post your review. We hope to see you again soon.

8/10 Good

Jason & Heidy, Elizabethtowwn, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini Honey Moon
Our room was very clean, front desk person has good customer services skills, safe enviroment. Love it
Response from Rod on 28 Feb 2017
Dear Valued Guest, We appreciate your kind words and thank you for your business. We hope to see you again if you are in the area.

6/10 Okay

Verified traveller

Liked: Cleanliness
Just okay, breakfast awful
The room was clean enough, it was an old hotel but in a satisfactory neighborhood and I felt safe enough. We had 6 people staying in the room next to us, but they didn't bother us. We stayed for business, so we were only in the room from midnight to 11 a.m. the following day. The hotel could use some updating, but all in all, it was good. DON'T stay for the breakfast. There is no seating in the lobby, the milk was sour, the choices all sweet. Had to ask for more cereal and she had to hunt for it, the coffee was weak. The staff was friendly though and we didn't really have any problems. It's not luxury, but if you need to stay somewhere at a good price, then I would stay there.
Dear Valued Guest, Thank you for taking the time to post your comments. We sincerely apologize for any inconvenience you may have experienced during your stay and your concerns with regard to the breakfast area have been brought to the attention of the General Manager. We are pleased that your over all stay was pleasant and we hope to see you again if you are in the area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Valued Guest, Thank you for taking the time to post your review.

2/10 Terrible

William, Waycross ga

Disliked: Cleanliness, staff & service, room comfort
It was horrid I got scabies from the bed and the roaches were rediculous wish I had my money back
Dear Valued Guest, We sincerely apologize for any inconvenience you may have experienced during your stay. Your comments have been forwarded to the General Manager. We thank you for posting your review and hope that you will consider us again.

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Fine for a place to rest.
Just a decent place to sleep and shower. Nothing over the top but no problems either.
Dear Valued Guest, Thank you for taking the time to post your review. We hope to see you again if you are in the area.

6/10 Okay

Leticia

Beds are like sleeping on stone slab
Dear Valued Guest, We are sorry for any inconvenience you may have experienced during your stay. Please note that we are currently undergoing various renovations and upgrades for our rooms, including the replacement of beds.

6/10 Okay

Steven, Alexandria, VA

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good place to rest your head
Comfortable bed. Decent place to rest your head on the road.
Thank you for posting your review. We look forward to accommodating you again in the near future.

10/10 Excellent

Robert, New Bern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good nights stay
Quiet nice place
Dear Valued Guest, We appreciate your kind words and thank you for your business. We hope to see you again if you are in the area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Great
Dear Valued Guest, We appreciate your kind words and thank you for your business. We look forward to accommodating you again in the near future.

8/10 Good

nancy, detroit mi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fair
We stayed for 3 days.It was nice until it was time for check out.Check out is at 11am and if you are there a few minutes after like we were trying to pack things up with our 5year old they will come down knock on the door and tell you it's check out and then they will cut off the the air conditioning! We were out of the room at 11:15 so they obviously don't want to give you a few extra minutes RUDE is what I say.The 'boss lady'as the housekeeper refers the owner as is very RUDE and inconsiderate as far as I'm concerned the other staff is very polite
Dear Valued Guest, Thank you for taking the time to post your comments. We sincerely apologize for any inconvenience you may have experienced during your stay. Sometimes we may be a bit rushed during check-out because we have a reserved group coming in early afternoon. Your comments have been forwarded to the General Manager. Again, we thank you for posting your review and hope that you will consider us again.

2/10 Terrible

Rodney S.

Liked: Cleanliness, room comfort
Disliked: Staff & service
not good
Stayed for two nights and both nights there were people in the parking lot until 2:00 am loud, drinking beer and letting the kids run up and down the steps. Next day told the person at the Check out counter about it he claimed he didn't hear them. Next night same group of people had chairs setting in parking space loud and again partying until wee hours in the morning. Called front desk but really don't think anyone did anything because the noise didnt stop until after 2:30 am. When we checked out told the guy we won't be back and all he said was oh ok and took our keys without saying anything else to us.

6/10 Okay

barbara

Liked: Cleanliness
2 day trip
Only hotel in the area. It doesn't look to good on the outside but rooms are clean and nice enough for a couple of nights.
Dear Valued Guest, Thank you for taking the time to post your feedback. We hope that you will consider us again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
April visit
Helpful staff, located right beside a good restaurant, good price
Dear Valued Guest, We are pleased to learn of your satisfaction in regards to our hotel. We look forward to accommodating you again in the near future.

2/10 Terrible

howard, new york

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bug
Room 205 evidence of bed bug via dead bugs on bed sheets on mattress and box spring was infested with them. Room 103 found live bed bugs on sheets
Response from Rodney on 8 Jun 2016
We sincerely apologize for any inconvenience you may have experienced during your stay. We take your concerns very seriously, and we work very closely with experts in order to address any issues of health. Your comments were immediately forwarded to the General Manager.

2/10 Terrible

Selden, The Villages, FL

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
I think I slept on a air port run way
Not up to par with our other stays. Left at 2:00AM because the heater sounded like a 747 taking off every time it cycled and it cycled every 3-4 minutes. We actually went to a rest center and took a nap, then headed out on the remainder of our trip.
Dear Valued Guest, Thank you for taking the time to post your comments. We are addressing some issues with A/C units to bring them up to date. We are very sorry for any inconvenience you may have experienced during your stay. We hope that you will consider us again.

8/10 Good

Jacob, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location in town
Clean, no odor room. easy access to ares, airport.
Response from Rodney on 8 Jun 2016
Thank you for taking the time to post your review. We look forward to accommodating you again in the near future.

6/10 Okay

Donald, Cape Cod, Mass.

Liked: Cleanliness, staff & service, room comfort
Comfortable
We spent four nights here. The room was comfortable, but could use some much needed upgrading (wall paper, rug, caulking around the bathtub, etc. The maid was very good. The breakfast area left a lot to be desired. It was located in the "closet" office area. Staff was very friendly and helpful.
Dear Valued Guest, Thank you for taking the time to post your comments. We hope to see you again if you are in the area.

6/10 Okay

Floatpharm

Liked: Cleanliness, staff & service, room comfort
Good
Motel is clean and employees very friendly. People say not in a safe neighborhood in Elizabethtown. I felt safe enough.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Thank you for taking the time to post your review.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for taking the time to post your review.

6/10 Okay

Shelia

Liked: Staff & service
Thank you for taking the time to post your review.

6/10 Okay

Verified traveller

Thank you for taking the time to post your review.

8/10 Good

Jon, Fayetteville

Liked: Cleanliness, room comfort
It served the purpose
Thank you for taking the time to post your review. We hope to see you again soon.

4/10 Poor

Damien, Whiteville

Disliked: Staff & service, room comfort
Great one night stay , if you passing through.
It was ok , not what you would think it would be. No hot tub.
Dear Valued Guest, Thank you for posting your comments. We do have only one Jacuzzi room when it is available. Once again, we appreciate your kind words and thank you for your business. We hope to see you again if you are in the area.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Thank you for taking the time to post your review.

6/10 Okay

CC, SC

Liked: Staff & service
E-Town
Hotel was not as kept up as it could have been.
Dear Valued Guest, Please note that we are currently undergoing renovations and hope to have them completely finished soon. Thank you for taking the time to post your feedback and we hope that you will allow us to accommodate you again in the near future.

8/10 Good

Scott, Clayton, NC

Disliked: Property conditions & facilities
Not so impressed with the outside appearance when we arrived. The room itself was clean. Great for one night stay if you're passing through.
Dear Valued Guest, We appreciate your kind words and thank you for your business. We hope to see you again if you are in the area.

10/10 Excellent

moteluser, north carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel
Elizabethtown is very small and plan your expectations accordingly. The motel was cheap and had all the basics and served my need of a place to sleep just fine. Give them a break in the reviews and be realistic.
Dear Valued Guest, We appreciate your kind words and thank you for your business. We hope to see you again if you are in the area.

6/10 Okay

tastycakes

Liked: Cleanliness, staff & service, room comfort
Days Inn Elizabethtown N.C.
This facility suited my needs very nicely as I wanted accommodations near an event in Elizabethtown.

4/10 Poor

Marlon, Washington, DC

Just a blah hotel
The Wifi didn't work at all from our room. No frills about this hotel at all.
Response from Rodney on 8 Jun 2016
Dear Valued Guest, We sincerely apologize for any inconvenience you may have experienced during your stay. Your comments concerning our wifi reception have been forwarded to the General Manager. Thank you for posting your comments.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude
The service was worse than non-existtant. The hotel manager was as prickly as a cactus and as unhelpful as possible. No more Days Inn because of this experience.
Dear Valued Guest, We sincerely apologize for any inconvenience you may have experienced during your stay. We hope that you will reconsider and once again allow us to accommodate you in the near future.

8/10 Good

lookin4valuesnnc

Disliked: Cleanliness, staff & service, room comfort
good price during summer month
everything was ok...only problem was double billing and the staff's lack of concern in getting issue resolved asap
Response from Rodney on 8 Jun 2016
Dear Valued Guest, We apologize for any problem concerning your billing. Thank you for taking the time to post your review. We look forward to accommodating you again in the near future.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Not a good experience
I was very disappointed with the Days Inn. It was nasty inside the room. There was a bad odor that required me to take a trip to the Walmart to get air freshener. I also bought a sheet of sheets because I was scared to sleep on the ones at the hotel. My family & I will NOT ever go back!!!!!!
Response from Rodney on 8 Jun 2016
Dear Valued Guest, We hope that you will consider us again. We are sorry for any inconvenience you may have experienced during your stay.

4/10 Poor

Anonymous

Disliked: Cleanliness
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