Elgert Holidays from £197

Very cold room, wouldn’t warm up. They forgot a drink on room service and when we checked out they could not give an itemised bill to see if we had been charged for it. Bathroom was not very private. Food good and bed comfortable but not clean, we brought our own sheet though.

Rooftop sauna area was lovely but pool the floors down sadly. Shocked at being charged 5€ a day for “ energy costs” when checking out!!!! No replacement of coffee pods or tea bags- very mean for a 4 star hotel. We slept ok but some may find train noisy outside our window. Rhine view nice and citibikes to hire on site - very handy and cheap!

Lovely, quiet location right by the river. Local shops are a 5 mins walk away. Nice breakfast set-up where you can sit inside, or outside on a lovely balcony with a few tables.

Staff location amenities

The location and views were incredible! Our room was lovely; very clean, comfortable and charming. and there was so much care and detail for our 5 year old: special sheep sheets, a kids dining set for breakfast- it really made her feel special. Breakfast was delicious, and the stocked fridge to purchase beer or wine was really nice in the evening after we put our little one to sleep - we had a beer on our balcony looking up at the castle and out to the river. We will definitely need to return!