El Sunzal Holidays from £1,696

Too many dead insects inside the room. Too many fumigations.

Everyone was amazing from front to the ones cleaning the rooms. The only things we did not like was the lady’s and guy in the dining area we felt like we could not get anything from the buffet without being looked at bad. When asked for certain foods others were given more my husband and a little. The lady’s in the food area need to work on there hospitality. Other then that everyone else were amazing!

Beds are uncomfortable,they were hard like a rock

I wanted this to be an amazing stay, but it is honestly the only place in the whole two week trip that we wouldn’t go back to. The last 40 minutes is driving 10-15 kph (6-9 mph) on rocky dirt-pack; probably better if you have a 4x4 but just really slow driving in a regular car. The location is beautiful, once you finally get there. When checking in, the woman in the front office spoke English and told us about the monkey tour ($15) and the boat tour ($20-25; 40 min round trip ride to a sand bar). Everything (tours, meals) are paid at checkout, so it was quite a shock to learn the boat tour was actually $113, and that the woman who checked us in and told us the prices was not available to explain the miscommunication. Also, the shower water smelled like rotten eggs (maybe a sewer issue?), so you have to breathe through your mouth when showering and have a strongly scented shampoo. I don’t know for sure if it was every cabin, but it smelled when we walked past the next-door cabin also. Also, there were three very thin stray dogs that hung around our cabin in the evening; they didn’t seem menacing, and maybe stayed near our place because we were the only people on the property and they were hoping for food, but I did wait to go to the car until they’d wandered off. The cabins are in the coconut tree forest, so try to park your car away from the trees if you can. Our rental got hit by one of the frequently falling coconuts and broke the rear wiper. Overall, not recommended.