El Pilar

Clean room , great staff

The boat ride to and from the island was horrendous due to the choppy water and speed. I don't like the fact that it's misleading information on the website that's it's on the beach. It's not on the beach. If you want the beach you will have to pay extra for an excursion. The service was lacking, inconsistent with our morning coffee. 1 morning forgot the spoon and the splendid. The 2nd day forgot the splendid. The food was low par for a 4–5-star hotel or resort. No food choices available for lunch and dinner. Breakfast was good because we had choices. I would not consider this a resort but a hotel on an island. Bartender was unfriendly. No private seating for meals but rather all together. We chose the Cabanas because the picture showed a beautiful turquoise water feature instead it was murky and had an odor of swamp water. On our walk around the island in one direction, it was the poor side which included trash, debris and abandoned buildings, heavy vegetation and looked more like a habitat for iguana's. On the other side were seashore properties that were more kept but other areas in different states of construction or deconstruction by vegetation accumulated by trash and debris that was washed up on the shore. There was nothing scenic about it. The price we paid we could have gone to an all-inclusive resort with everything included. The lady who cleaned the rooms and manager were very nice and efficient. The excursions were great and worth the money. 3/5 on a scale of 5.