El Mallol Holidays from £209

Lovely property and very conveniently located, central and walkable to many of the tourist highlights. Only reason for slightly lower ratings were that the room keys didn't work multiple times which was a hassle, coupled with elevator issues that several times only had one elevator working and meant multiple climbs up and down stairs. Fine for us, but an issue for many and not great when had luggage. Not the staffs fault but just a hassle. Room and hotel itself was very nice.

Had a 4 night stay and spent 700 on a private room. The three bed accessible room. We arrived and they gave us the rules, etc. Never once did they bring up a rule about bringing guests into the apartment. A few hours after checking in we brought our friend in to the hostel to say hello who was staying a block away. The manager then kicked our friend out getting aggressive with him (yelling, etc) then came into our room 10 mins later to kick us out. He told us we had 5 minutes to pack our stuff and leave. He called the police on us, yelled at us and refused to give us a refund. Terrible customer service. One of my friends is a minor and he left us out on the street without refund. Do not stay here. The hostel also was rusty and looked nothing like the photos.

Nice stay, location is great, near the metro and within a few metro stops of many big attractions.