El Durazno Holidays from £975

We had a truly wonderful experience at Concha y Toro Boutique Hotel. Although we arrived a bit early for check-in, the staff kindly let us store our luggage so we could head out and explore the city right away. Andrea, the receptionist, was especially welcoming and went above and beyond. While we filled out our paperwork, she took the time to share helpful tips about what to see in Santiago and how to get there. Her warm and attentive attitude made us feel instantly at home. She even offered us some breakfast upon arrival—an incredibly kind gesture that we truly appreciated. Our room was ready around 1 p.m., but we didn’t return until 3 p.m. since we were enjoying the city. Later that evening, her colleague Jennifer was equally impressive. She helped us plan for the next day and gave us great advice on the weather and what to expect. Like Andrea, she was kind, thoughtful, and attentive—both of them were truly stupendous hosts. In addition, the staff helped us coordinate transportation for both airport pickup and drop-off, which made our travel experience so much smoother and stress-free. Thanks to the exceptional service from Andrea and Jennifer, we would absolutely return to this hotel. The staff made all the difference in making our stay comfortable, easy, and memorable.

Fantastic property near the main attractions but far enough for calm and tranquility.

The hotel staff were excellent

The hotel staff was really accommodating and attentive. The breakfast was delicious and our room was spacious and quiet. Also, the hotel is neat, clean and beautifully decorated!

The hotel was centrally located and recently updated. Free breakfast was fantastic. Staff were very helpful. Organised any early breakfast for an early departure.