Title: Gewan Resort New Alamein Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=95261558&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gewan Resort New Alamein Hotel in Marsa Matrouh with 2 outdoor pools and full-service spa ## Photo gallery for Gewan Resort New Alamein ![Minibar, in-room safe, individually decorated, individually furnished - Gewan Resort New Alamein (Marsa Matrouh)](https://images.trvl-media.com/lodging/96000000/95270000/95261600/95261558/384c7413.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Gewan Resort New Alamein (Marsa Matrouh)](https://images.trvl-media.com/lodging/96000000/95270000/95261600/95261558/541ea9aa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Villa Sea View | Private pool - Gewan Resort New Alamein (Marsa Matrouh)](https://images.trvl-media.com/lodging/96000000/95270000/95261600/95261558/ad8bc86c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, individually decorated, individually furnished - Gewan Resort New Alamein (Marsa Matrouh)](https://images.trvl-media.com/lodging/96000000/95270000/95261600/95261558/6dcbbaa3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Gewan Resort New Alamein (Marsa Matrouh)](https://images.trvl-media.com/lodging/96000000/95270000/95261600/95261558/c859443a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Consider a stay at Gewan Resort New Alamein and take advantage of a terrace, 4 coffee shops/cafes and a garden. Indulge in a facial, a body treatment and a body wrap at Tolip SunRays Healthy Club, the on-site spa. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. ## Reviews 6.2 ## Popular amenities - Pool - All-inclusive - Spa - Free Wi-Fi - Restaurant - Air-conditioning ## Room options ### Check availability for these dates Tonight [Jan 29 - Jan 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=95261558&PinnedHotelID=95261558&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=95261558&PinnedHotelID=95261558&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 30 - Jan 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=95261558&PinnedHotelID=95261558&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=95261558&PinnedHotelID=95261558&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=95261558&PinnedHotelID=95261558&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=95261558&PinnedHotelID=95261558&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=95261558&PinnedHotelID=95261558&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=95261558&PinnedHotelID=95261558&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ### View all photos for Deluxe Room Sea & Pool View ![Deluxe Room Sea & Pool View | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/96000000/95270000/95261600/95261558/4e2afbd7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room Sea & Pool View ### Highlights Individually furnished Individually decorated Air conditioning Smart TV Washer/dryer Hairdryer Minibar Free bottled water - Sea view - 484 sq ft - Sleeps 2 - 1 King Bed OR 2 Large Single Beds ### View all photos for Deluxe Suite Sea and Pool View ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/96000000/95270000/95261600/95261558/7609f016.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite Sea and Pool View ### Highlights Individually furnished Individually decorated Air conditioning Smart TV Washer/dryer Separate bedroom Hairdryer Minibar - 861 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Suite Sea and Pool view ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/96000000/95270000/95261600/95261558/6dcbbaa3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite Sea and Pool view ### Highlights Individually furnished Individually decorated Air conditioning Smart TV Washer/dryer 2 bedrooms 2 bathrooms Hairdryer - 861 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Large Single Beds ### View all photos for Chalet Sea View ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/96000000/95270000/95261600/95261558/58bd341c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet Sea View ### Highlights Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cots/infant beds Smart TV Washer/dryer 3 bedrooms - Sea view - 969 sq ft - 3 bedrooms - Sleeps 6 - 2 King Beds and 2 Large Single Beds ### View all photos for Twin House ![Twin House | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/96000000/95270000/95261600/95261558/ff9f5051.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin House ### Highlights Individually furnished Individually decorated Air conditioning Smart TV Washer/dryer 3 bedrooms 3 bathrooms Hairdryer - 1938 sq ft - 3 bedrooms - Sleeps 6 - 2 King Beds and 2 Large Single Beds ### View all photos for Villa Sea View ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/96000000/95270000/95261600/95261558/b10bc123.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa Sea View ### Highlights Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cots/infant beds Smart TV Washer/dryer 6 bedrooms - 3767 sq ft - 6 bedrooms - Sleeps 12 - 5 King Beds and 2 Large Single Beds ### View all photos for Gewan Suite ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/96000000/95270000/95261600/95261558/384c7413.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Gewan Suite ### Highlights Individually furnished Individually decorated Air conditioning Smart TV Washer/dryer 2 bedrooms 2 bathrooms Hairdryer - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Large Single Beds ### View all photos for Premium Suite Pool View ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/96000000/95270000/95261600/95261558/b06028ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite Pool View ### Highlights Individually furnished Individually decorated Air conditioning Smart TV Washer/dryer 2 bedrooms 2 bathrooms Hairdryer - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Large Single Beds ### View all photos for Premium Suite Garden View ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/96000000/95270000/95261600/95261558/b06028ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite Garden View ### Highlights Individually furnished Individually decorated Air conditioning Smart TV Washer/dryer 2 bedrooms 2 bathrooms Hairdryer - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Large Single Beds ### View all photos for Deluxe Suite Pool View ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/96000000/95270000/95261600/95261558/7609f016.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite Pool View ### Highlights Individually furnished Individually decorated Air conditioning Smart TV Washer/dryer Separate bedroom 2 bathrooms Hairdryer - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room Pool View ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/96000000/95270000/95261600/95261558/1f5b4728.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room Pool View ### Highlights Individually furnished Individually decorated Air conditioning Smart TV Washer/dryer Hairdryer Minibar Free bottled water - Sleeps 2 - 1 King Bed OR 2 Large Single Beds ### View all photos for Deluxe Room Garden View ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/96000000/95270000/95261600/95261558/6779bf67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room Garden View ### Highlights Individually furnished Individually decorated Air conditioning Smart TV Washer/dryer Hairdryer Minibar Free bottled water - Sleeps 2 - 1 King Bed OR 2 Large Single Beds ### View all photos for Chalet ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/96000000/95270000/95261600/95261558/58bd341c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet ### Highlights Balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Smart TV Washer/dryer - Sea view - 969 sq ft - 3 bedrooms - Sleeps 6 - 2 King Beds and 2 Large Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FEl-Dabaa-Hotels-TOLIP-Resort-Sunrays.h95261558.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FEl-Dabaa-Hotels-TOLIP-Resort-Sunrays.h95261558.Hotel-Information) ## About the area Marsa Matrouh is home to Gewan Resort New Alamein. Travellers eager for a bit of culture can stop by Rommel's Cave Museum, while those wishing to experience the area's natural beauty can explore Marsa Matruh Beach and Cleopatra Rock. [Visit our Marsa Matrouh travel guide](https://www.expedia.co.uk/Marsa-Matrouh.dx6034381) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.35546%2C27.23895&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=76OuaU6gOTwY7SpKqdaefxjjwjQ=) Marsa Matrouh Road, Marsa Matrouh, Governorate, 5066710 ### What's nearby - Marsa Matruh Corniche 2 min walk \- 0.1 miles - Marsa Matruh Beach 3 min walk \- 0.2 miles - Cleopatra Rock 18 min drive \- 6.7 miles - Mersa Matruh Stadium 20 min drive \- 7.9 miles - Agiiba Beach 54 min drive \- 18.3 miles ### Getting around - Marsa Matruh Station 14 min walk - Marsa Matruh (MUH) 13 min drive ### Restaurants - Kamona 2 min walk - Magdy Seafood Restaurant 3 min walk - Koko Al Araby Bedouin Restaurant 7 min walk - Nasr Roastery 6 min walk - Pizza Hut 9 min walk ## About this property ### Gewan Resort New Alamein Upscale hotel At Gewan Resort New Alamein, you can look forward to a terrace, 4 coffee shops/cafes and a garden. Treat yourself to a facial, a body treatment or a body wrap at Tolip SunRays Healthy Club, the on-site spa. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. Other perks include: - 2 outdoor pools and an indoor pool - Valet parking (surcharge), ATM/banking services and a banquet hall - Gas grills, coffee/tea in reception and a 24-hour front desk - Concierge services, a billiards/pool table and luggage storage Room features All 425 individually furnished rooms offer perks such as air conditioning, in addition to amenities such as free WiFi and safes. More conveniences in all rooms include: - Showers, free toiletries and hairdryers - 43-inch Smart TVs with digital channels - Wardrobes/cupboards, electric kettles and daily housekeeping ### All-inclusive details All-inclusive room rates at Gewan Resort New Alamein are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ## Similar properties ![Desk, cots/infant beds, rollaway beds, bed sheets](https://images.trvl-media.com/lodging/92000000/91550000/91540400/91540371/9d97e42d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Triumph White Sands Marsa Matrouh - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.4 Exceptional 29 reviews £46 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=91540371&PinnedHotelID=91540371&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/97000000/96850000/96840500/96840415/b303c664.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Safir Marsa Matrouh Resort Marsa Matrouh - On private beach - Pool - Kids’ pool - Parking included 9.0 Wonderful 12 reviews £39 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=96840415&PinnedHotelID=96840415&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach](https://images.trvl-media.com/lodging/11000000/10060000/10052300/10052231/02103c25.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Carols Beau Rivage Hotel Marsa Matrouh - 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On private beach - Pool - Breakfast included - All-inclusive 9.4 Exceptional 18 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=95246401&PinnedHotelID=95246401&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/117000000/116830000/116826400/116826359/b1fedff5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Makai by Dhara Hotels El Dabaa - On private beach - Pool - Breakfast included - Spa 6.6 4 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=116826359&PinnedHotelID=116826359&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=95261558&PinnedHotelID=95261558&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=95261558,91540371,96840415,10052231,69267641) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Valet parking on site (USD 4 per day) - Limited on-site valet parking - Wheelchair-accessible parking and van parking available ### Food and drink - 2 bars/lounges - 4 coffee shops/cafes - A restaurant - Coffee and tea in common areas ### Things to do - 2 outdoor pools - Billiards/pool table - Children's pool - Full-service spa - Indoor pool ### Family friendly - 2 outdoor pools - Children's pool - In-room washing machine/dryer - Indoor pool ### Conveniences - 24-hour front desk - ATM - Guidebooks - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Turndown service ### Outdoors - Barbecue grill - Garden - Terrace ### Full-service spa - Body scrubs - Body wraps - Facials - Manicures/pedicures - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Front entrance ramp - Hand-held showerhead - No lift - Valet for wheelchair-equipped vehicles - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking - Wheelchairs on site ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 43-inch smart TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Restaurant dining guides ### More - Air conditioning - Electrical adapters - Individual decor - Individual furnishings - Iron/ironing board on request - Phone - Safe - Washer/dryer ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit is payable by bank transfer and is due within 24 hours of booking the reservation. We have included all charges provided to us by the property. ### Optional extras - Valet parking fee: USD 4 per day - Service fee: 12 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The seasonal pool will be open from 10 June to 01 March No pets and no service animals are allowed at this property ### Property is also known as TOLIP Resort Sunrays Gewan Resort New Alamein Hotel Gewan Resort New Alamein El Dabaa Gewan Resort New Alamein Hotel El Dabaa ## Frequently asked questions ### Does Gewan Resort New Alamein have a pool? ### Is Gewan Resort New Alamein pet-friendly? ### How much is parking at Gewan Resort New Alamein? ### What time is check-in at Gewan Resort New Alamein? ### What time is check-out at Gewan Resort New Alamein? ### Are there all-inclusive benefits at Gewan Resort New Alamein? ### Where is Gewan Resort New Alamein located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Gewan Resort New Alamein Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.2 Cleanliness ### 7.4 Amenities ### 5.4 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 3 8 - Good 2 6 - Okay 6 4 - Poor 3 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Maher 31 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities The resort is very clean and the stuff is very helpful ##### Maher Stayed 4 nights in Jul 2025 ### 6/10 Okay #### Mohamed 7 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Property is well maintained and clean and staff is great, location in Expedia is wrong it is shown as in Ghazala bay but it is in a weird location near government buildings I Almaden city, away from what you would expect from egypt north coast vibe ##### Mohamed Stayed 3 nights in Jul 2025 ### 8/10 Good #### Elsayed 26 Jul 2025 Liked: Amenities, property conditions & facilities All over all the trip was good facility .it wasn't crowded but the road to the resort wasn't good. Sea water afternoon has alot of dirt. My advice to visit sea in early morning. You should have your own car to be free to move outside. Most of Stuff cooperative . I booked a sea view chalet but i got a garden view one. Cost benefits there are some another alternative deserve to see ##### Elsayed Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Mohamed 4 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great Hotel nice experience in Alamein ##### Mohamed Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Malek 24 Oct 2025 Liked: Property conditions & facilities Disliked: Cleanliness, staff & service Staff were very very rude and the villa didn’t not have water for the whole trip ##### Malek Stayed 6 nights in Aug 2025 ### 2/10 Terrible #### Mostafa 15 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities It is very bad chalet ##### Mostafa Stayed 5 nights in Aug 2025 ### 6/10 Okay #### Mohamed 8 Aug 2025 Disliked: Cleanliness, staff & service, room comfort since I entered the Chalet, There was a strong, unbearable smell in the room that made it very uncomfortable to stay in, the room is not clean, the aqua park water looked green like a canal, The buffet is very poor no food variety The staff is good( receptionist) but the house keeping department is not acceptable. ##### Mohamed Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Ahmed 1 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect ##### Ahmed Stayed 1 night in Mar 2025 ### 4/10 Poor #### Essam 23 Jul 2025 Disliked: Cleanliness, property conditions & facilities We reside in chalet, it wasn’t clean, doors became old and difficult to close, we requested to move to another one in our first day. In third day the water was cut and we spent one night without water, then we shifted another chalet ##### Essam Stayed 4 nights in Jul 2025 ### 4/10 Poor #### lara 18 Jul 2025 Disliked: Cleanliness, amenities, property conditions & facilities Very bad experience Very dirty Un professional staff specially the receptionist. The worst house keeping ##### lara Stayed 3 nights in Jul 2025 ### 2/10 Terrible #### Radwa 11 Aug 2025 Disliked: Staff & service, property conditions & facilities This is the worst resort I have ever been to. Worst service ever.. Worst staff ever.. The staff doesn't know how to treat guests. I can't count the issues we experienced in this so called "family fun trip". I'll try to summarize 1- The address was wrong in the confirmation email which made us spend more than one extra hour to reach the hotel. 2- Reception people were not professional with the check in process. 3- The pool area is not safe as it has water outlets higher than the ground level and my son tripped and injured from them. Image attached 4- The water park area is extremely not safe. There is no water outlets.. so the ground is full of slippery green ponds.. I saw at least 4 people slipping and get hurts badly 5- Dinner service staff was very rude and not trained at all on how to service guests. 6- Pasta line tales at least 35 minutes.. So ridiculous. 7- We ordered room service one day and they brought and old cooked, hard,rice!!!! 8- worst of all, Our Challeh had a water outage for more than 6 hours.. We stayed in our swimsuits with sea water and sand for more than 6 hours!!!!!!!! I think you can imagine how that feels like!!! There were more other bad experience but As I said I will only mention as much as I can. We are really disappointed and didn't expect that at all from such an expensive resort. ##### Radwa Stayed 4 nights in Aug 2025 ### 6/10 Okay #### Mohamed 15 Aug 2025 ##### Mohamed Stayed 6 nights in Aug 2025 ### 8/10 Good #### Eithar 31 Jul 2025 Liked: Property conditions & facilities Disliked: Cleanliness, staff & service ##### Eithar Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Sherif 20 Jul 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities ##### Sherif Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Verified traveller 29 Jun 2025 ##### Verified traveller Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Sayed 16 Apr 2025 ##### Sayed Stayed 2 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Gorgonia Nile cruise, 7 nights from Luxor](https://www.expedia.co.uk/Luxor-Hotels-Gorgonia-Nile-Cruise.h31904940.Hotel-Information) > > [TOLIP North Coast Hotel](https://www.expedia.co.uk/Al-Hammam-Hotels-TOLIP-North-Coast-Hotel.h33635414.Hotel-Information) > > [Iberotel Makadi Beach - All inclusive](https://www.expedia.co.uk/Makadi-Bay-Hotels-Iberotel-Makadi-Beach-All-Inclusive.h980087.Hotel-Information) > > [Iberotel Palace - Adults Friendly 16 Years Plus](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Iberotel-Palace-Adults-Friendly-16-Years-Plus.h980094.Hotel-Information) > > [Adrere Amellal](https://www.expedia.co.uk/Siwa-Hotels-Adrere-Amellal.h15510671.Hotel-Information) > > [Gravity Hotel Aqua Park Sahl Hasheesh Families and Couples Only](https://www.expedia.co.uk/Hurghada-Hotels-Gravity-Sahl-Hasheesh.h35269729.Hotel-Information) > > [Dream Lodge Siwa](https://www.expedia.co.uk/Siwa-Hotels-Dream-Lodge-Hotel-Siwa.h36048899.Hotel-Information) > > [Xanadu Makadi Bay - High Class All Inclusive](https://www.expedia.co.uk/Makadi-Bay-Hotels-Xanadu-Makadi-Bay.h76885057.Hotel-Information) > > [Stella Gardens Resort & Spa - Makadi Bay - All inclusive](https://www.expedia.co.uk/Hurghada-Hotels-Stella-Di-Mare-Gardens-Resort-Spa-Makadi-Bay.h11577572.Hotel-Information) > > [Pickalbatros Sea World Resort - Marsa Alam](https://www.expedia.co.uk/El-Quseir-Hotels-Albatros-Sea-World-Marsa-Alam-All-Inclusive-Families-Couples-Only.h25078698.Hotel-Information) > > [Hotel Panorama Bungalow Resort El Gouna](https://www.expedia.co.uk/Hurghada-Hotels-Hotel-Panorama-Bungalow-Resort-El-Gouna.h5832002.Hotel-Information) > > [Amarina Abu Soma Resort & Aquapark](https://www.expedia.co.uk/Hurghada-Hotels-Amarina-Abu-Soma-Resort-Aquapark.h38634790.Hotel-Information) > > [Steigenberger Resort Alaya - Adults Friendly 16 Years Plus](https://www.expedia.co.uk/El-Quseir-Hotels-TUI-BLUE-Alaya-Adults-Only-All-Inclusive.h38122085.Hotel-Information) > > [Dahabeya Queen Farida](https://www.expedia.co.uk/Esna-Hotels-Dahabeya-Queen-Farida.h28986512.Hotel-Information) > > [Green Leaves Aqua Park Beach Resort North Coast](https://www.expedia.co.uk/Al-Hammam-Hotels-Green-Leaves-Aqua-Park-Beach-Resort-North-Coast.h34988570.Hotel-Information) > > [Pickalbatros Citadel Resort Sahl Hasheesh](https://www.expedia.co.uk/Hurghada-Hotels-Albatros-Citadel-Sahl-Hashsih-Families-Couples-Only.h2173600.Hotel-Information) > > [Hapi 5 Nile Cruise, 3-4-7 nights from Luxor or Aswan](https://www.expedia.co.uk/Luxor-Hotels-Hapi-5-Nile-Cruise.h32504012.Hotel-Information) > > [JAZ Lamaya Resort - All Inclusive](https://www.expedia.co.uk/El-Quseir-Hotels-Jaz-Lamaya-Resort.h1413942.Hotel-Information) > > [Jaz Makadi Gardens - TUI BLUE Makadi Gardens - Adults Friendly 16 Years Plus](https://www.expedia.co.uk/Hurghada-Hotels-TUI-BLUE-Makadi-Gardens.h66907914.Hotel-Information) > > [Palma Bay Rotana Resort](https://www.expedia.co.uk/Alexandria-Hotels-Palma-Bay-Rotana-Resort-New-Alamein.h105597430.Hotel-Information) > > [Tawila Island Resort](https://www.expedia.co.uk/Tawila-Island-Resort.h100471319.Hotel-Information) > > [The V Luxury Resort Sahl Hasheesh](https://www.expedia.co.uk/Sahl-Hasheeh-Hotels-The-V-Luxury-Resort.h92948406.Hotel-Information) > > [Amwaj Beach Club Abu Soma](https://www.expedia.co.uk/Hurghada-Hotels-Albatros-Beach-Club-Families-Couples-Only.h9553260.Hotel-Information) > > [JAZ Makadi Saraya Resort](https://www.expedia.co.uk/Makadi-Bay-Hotels-Jaz-Makadi-Saraya-Resort-All-Inclusive.h1400412.Hotel-Information) > > [JAZ Elite Maraya](https://www.expedia.co.uk/El-Quseir-Hotels-Jaz-Maraya-Resort.h37922609.Hotel-Information) > > [Mövenpick MS Sunray](https://www.expedia.co.uk/Aswan-Hotels-Movenpick-MS-Sunray.h45165313.Hotel-Information) > > [Premier Le Reve Hotel & Spa Sahl Hashesh -Adults Only](https://www.expedia.co.uk/Hurghada-Hotels-Premier-Le-Reve-Hotel-Spa-Sahl-Hashesh.h68157752.Hotel-Information) > > [Steigenberger Resort Ras Soma](https://www.expedia.co.uk/Hurghada-Hotels-Steigenberger-Resort-RAS-Soma.h64470401.Hotel-Information) > > [JAZ Neo Saraya Palms](https://www.expedia.co.uk/Makadi-Bay-Hotels-Jaz-Makadi-Saraya-Palms-All-Inclusive.h5232863.Hotel-Information) ---