Search Hotels Near Ekamra Kanan, Bhubaneshwar

"Comfortable stay "

"Very clean hotel. Great staff right from the lobby to the restaurant.. simply all hearts. They go above and beyond to help. "

"Excellent location, well kept property, very helpful and polite staff makes your stay pleasant. Will visit again."

"Excellent staff, Excellent breakfast, very clean and the staff did not question guest who came to visit me. I travel on business so have different people come to my room for business discussions. To many hotels in bbsr demand identification and will even come to the room during business meetings. Its very annoying. Crown was very professional in all."

"Excellent food and the catering staff was amazing. Rooms are of good size, comfortable and spacious. Overall a nice stay. "

"Not good "

"Clean room, staff"

"The hotel made me wait for nearly an hour and a half to allot a king-bed room, which was finally provided at 5:30 PM. This was despite the fact that I had visited the hotel at 8:30 AM and discussed my room requirement in advance. There was no senior staff member available to address the issue at the time. Due to this mismanagement, I had to cancel my dinner reservation as well as an important meeting. Room service was extremely disinterested and unprofessional. While placing a food order over the phone, I was put on hold so that the staff could take another order, and they called me back only after 15 minutes to take my order. I had specifically requested ice and lemon along with the food, but these were not provided. When I reminded the staff again at the time of food delivery and requested ice and onions, it took another 30 minutes and a second follow-up for them to bring it, by which time I had already finished my meal. At check-in, I had requested the Duty Manager to ensure that a senior staff member met me before checkout to address these concerns; however, this request was also not taken seriously. Overall, the service was extremely poor. The staff and management showed a clear lack of concern for guest experience, which is completely unacceptable from a brand like Mayfair."