Edelweiss Village

Great property, very good amenities with helpful staff

I will start with the positives: The historic exterior of the property is charming, the flowers are gorgeous, and the view of Banff Springs is outstanding. The staff is also very friendly. The areas for opportunity: The cost is not worth the value. We paid $1,200 USD for one night and it was maybe worth half that. When we checked in at 5pm, we paid extra for an upgrade, and our room was not ready for ~3+ hours. The hotel did offer us a food and beverage credit, which we used at the chophouse. One of our meals was good, the other was terrible. The manager was very understanding and kind, but a disappointing experience. The rooms are VERY small and worn. Huge gauges in the walls, scuffs, incredibly small bathroom. While there are some positives, I would not recommend to stay here. There are other hotels that may not have the view and prestige, but the cost at the Fairmont is definitely not worth it.

아주 좋은 위치에 있습니다. 걸어서 동네를 전부 다닐 수 있을 정도이고 주변에 식당이나 편의시설이 있습니다. 벤프나 다른 곳으로 가기 위해서 고속도로를 타려면 5분 내로 갈 수 있습니다. 직원들은 친절하며 작은 요청에도 확실하게 해결을 해주려고 노력을 하고 있습니다. 나중에도 꼭 다시 오고 싶어요.