Exterior
Check availability

Reviews of Hampton By Hilton Sheffield

3 out of 5
Hampton By Hilton Sheffield
West Bar Green, Sheffield, England

Reviews

8.4

Very good

Rating 10 - Excellent. 477 out of 1002 reviews" "
Rating 8 - Good. 347 out of 1002 reviews" "
Rating 6 - Okay. 106 out of 1002 reviews" "
Rating 4 - Poor. 36 out of 1002 reviews" "
Rating 2 - Terrible. 36 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Staff & service, property conditions & facilities
Excellent service and facilities.
Stayed 1 night in May 2024
Response from Jack on 3 May 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

10/10 Excellent

Martin

Liked: Amenities
Staff were very polite and accommodating. Room was great Breakfast was plentiful and a good choice
Stayed 1 night in Apr 2024
Response from victoria on 26 Apr 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, and in general the hotel is good. We chose it because it said there were electric car chargers. When we got there I asked and I never really had the question answered apart from ‘our car park is full’. Just a bit annoyed as we chose it over another hotel purely for this reason.
Stayed 1 night in Apr 2024
Response from Bex on 23 Apr 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. It is our intention that all our guests enjoy every aspect of their stay and we are sorry that this was not the case on this occasion. Please accept our sincere apologies for the issues you encountered. We would like to assure you that we are constantly reviewing the products and services we provide, and your comments will be shared with the team so that we can ensure that we improve in this area. We do hope that your experience on this occasion will not deter you from staying with the Hilton family in the future.

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and polite which was greatly appreciated
Stayed 1 night in Apr 2024
Response from victoria on 8 Apr 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

8/10 Good

CHAK MAN, SOUTHAMPTON

Liked: Cleanliness, staff & service, property conditions & facilities
Parking lots are far from sufficient on public holidays.
Stayed 4 nights in Mar 2024
Response from victoria on 8 Apr 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

10/10 Excellent

Mark

Stayed 1 night in Apr 2024
Response from Jack on 28 Apr 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was lovely, staff helpful, I haven’t been to this building since I was a child, when it was formerly the hq for the police in the city (had family who worked there) A nice few nods to this around the building. Although staff didn’t know much about what used to be where in the building, more out of personal interest that we asked. Facilities were great and breakfast lovely. Clean room and comfy beds. Ongoing roadworks around the area make entering and exiting the car park a little tricky at times, and pathways outside the building close at short notice. All out of the hotels control.
Stayed 1 night in Mar 2024
Response from Alvaro on 1 Apr 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

10/10 Excellent

Stephen

Stayed 1 night in Mar 2024
Response from Liliia on 21 Apr 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

10/10 Excellent

Pauline

Stayed 1 night in Mar 2024
Response from victoria on 8 Apr 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

10/10 Excellent

Lucie

Stayed 2 nights in Mar 2024
Response from victoria on 8 Apr 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

8/10 Good

Will

Liked: Cleanliness, property conditions & facilities
It was all uphill from the hotel
Stayed 1 night in Mar 2024
Response from Jack on 17 Mar 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

6/10 Okay

David, Grantham

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Jack on 28 Apr 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. Please accept our apologies for the issues you encountered. Please be assured that we are constantly reviewing the products and services we provide, and your comments will be shared with the team so that we can ensure that we improve in this area. We do hope that your experience on this occasion will not deter you from staying with us in the future.

10/10 Excellent

Craig

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from victoria on 15 Mar 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

10/10 Excellent

Phil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was spot on, the staff, the room and the breakfast were all excellent
Stayed 1 night in Mar 2024
Response from Jack on 3 Mar 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

6/10 Okay

Alan

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Although ideally placed for central sheffield the area is tired and run down
Stayed 1 night in Feb 2024
Response from Iram on 24 Feb 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. Please be assured that we are constantly reviewing the products and services we provide, and your comments will be shared with the team so that we can ensure that we improve in this area. We do hope that your experience on this occasion will not deter you from staying with us in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and facilities. Difficult to get to the hotel
Stayed 1 night in Feb 2024
Response from Iram Fiaz on 23 Feb 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Cold room. Even with AC on full
Stayed 1 night in Feb 2024
Response from Bex - Guest Service Assistant on 14 Feb 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. Please accept our apologies for the issues you encountered. Please be assured that we are constantly reviewing the products and services we provide, and your comments will be shared with the team so that we can ensure that we improve in this area. We do hope that your experience on this occasion will not deter you from staying with us in the future.

8/10 Good

lydiah

Liked: Cleanliness, staff & service, property conditions & facilities
Great beds, great customer service but the rooms needed to be warmer during winter
Stayed 4 nights in Feb 2024
Response from Amethyst on 13 Feb 2024
Thank you for your review! We're happy to hear you found our beds and customer service to be great.

10/10 Excellent

Terence

Stayed 1 night in Feb 2024
Response from Alvaro on 20 Mar 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

8/10 Good

Gemma

Stayed 1 night in Feb 2024
Response from Alvaro on 20 Mar 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good position, clean and easy parking
Stayed 1 night in Jan 2024
Response from Fran on 1 Feb 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

4/10 Poor

Nora

Stayed 2 nights in Jan 2024
Response from Fran on 1 Feb 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Really helpful staff who went above and beyond to make us welcome. Lovely room, powerful and relaxing shower, excellent breakfast. Will definitely return.
Stayed 1 night in Jan 2024
Response from Fran on 31 Jan 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Fran on 31 Jan 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Nice, clean and comfortable bed. Excellent breakfast with a lot of choices. Very friendly and accommodating staff. Easy check in and check out.
Stayed 1 night in Jan 2024
Response from Fran on 31 Jan 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

10/10 Excellent

Charles

Stayed 1 night in Jan 2024
Response from Fran on 31 Jan 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2024
Response from Alvaro on 20 Mar 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

10/10 Excellent

Andre

Liked: Cleanliness
Stayed 3 nights in Jan 2024
Response from Fran on 24 Jan 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
Stayed 1 night in Jan 2024
Response from Fran on 23 Jan 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A brilliant hotel. Lovely breakfast - just hot food could be improved with mushrooms, grilled tomatoes and hash browns needed! Check out lady was rude to us and the couple behind, but otherwise all other staff were helpful, happy and lovely! Would recommend!
Stayed 1 night in Jan 2024
Response from Fran on 23 Jan 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay overall, however please accept our apologies for the issues you encountered on check out. Please be assured that we are constantly reviewing the products and services we provide, and your comments will be shared with the team so that we can ensure that we improve in this area. We do hope that your experience on this occasion will not deter you from staying with us in the future.

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
University stay
Great value hotel in the centre of Sheffield.
Stayed 1 night in Jan 2024
Response from Fran on 23 Jan 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

6/10 Okay

Hilary

Travelled with family
Stayed 2 nights in Jan 2024
Response from Fran on 17 Jan 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay overall, however please accept our apologies for the issues you encountered. Please be assured that we are constantly reviewing the products and services we provide, and your comments will be shared with the team so that we can ensure that we improve in this area. We do hope that your experience on this occasion will not deter you from staying with us in the future.

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located and a good breakfast that was included. Room was comfortable and clean.
Stayed 2 nights in Jan 2024
Response from Fran on 11 Jan 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stay was very enjoyable, room was clean and comfortable, breakfast was excellent. Only issue was fire alarm sounding at 3am (false alarm) no fault of the hotel but annoying.
Stayed 3 nights in Dec 2023
Response from victoria on 9 Jan 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

4/10 Poor

Paul

Stayed 1 night in Jan 2024
Response from victoria on 9 Jan 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. It is our intention that all our guests enjoy every aspect of their stay and we are sorry that this was not the case on this occasion. Please accept our sincere apologies for the shortfall in service. We would like to assure you that we are constantly reviewing the products and services we provide, and your comments will be shared with the team so that we can ensure that we improve. We do hope that your experience on this occasion will not deter you from staying with the Hilton family in the future.

8/10 Good

Eric

Travelled with family and small children
The room was very cold the first night we couldn’t sleep at all.
Stayed 1 night in Jan 2024
Response from victoria on 9 Jan 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options included in price and good quality all round.
Stayed 1 night in Nov 2023
Response from Victoria on 9 Jan 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

10/10 Excellent

Michael

Stayed 1 night in Dec 2023
Response from Fran on 23 Jan 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

8/10 Good

N

Stayed 3 nights in Dec 2023
Response from Fran on 31 Jan 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

10/10 Excellent

John

Travelled with family and small children
Liked: Amenities
Clean comfy staff were excellent
Stayed 1 night in Dec 2023
Response from Fran on 1 Jan 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

8/10 Good

Hannan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Not bad for the price, great breakfast.
Room wasn’t bad for the price - the floor in the bathroom definitely needed some work though as it looked like the joists had lost their integrity and the floor was spongy and unstable to walk on. Grouting was also peeling off. The sofa bed was uncomfortable but the queen bed was fine. I guess, again, to be expected for the price. Breakfast was great! Lots of options, accommodating for dietary requirements, even had a fresh waffle maker! Nicky was great, very friendly and accommodating to us as a family. We arrived at 4pm and checked out just after 10am and had to pay £30 for parking! Crazy. That would likely put me off staying again.
Stayed 1 night in Dec 2023
Response from Fran on 1 Jan 2024
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay overall, however please accept our apologies for the issues you encountered with the bathroom condition and sofa bed. Please be assured that we are constantly reviewing the products and services we provide, and your comments will be shared with the team so that we can ensure that we improve in this area. We do hope that your experience on this occasion will not deter you from staying with us in the future.

10/10 Excellent

Adedamola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasurable stay
Always a pleasurable stay! Paul made us feel even more welcomed than normal. He made what had been a stressful trip well worth it.
Stayed 1 night in Dec 2023
Response from Fran on 25 Dec 2023
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

10/10 Excellent

Richard

Stayed 1 night in Dec 2023
Response from Fran on 20 Dec 2023
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent staff are lovely. Only negative is the road works outside the hotel
Stayed 3 nights in Dec 2023
Response from victoria on 18 Dec 2023
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

10/10 Excellent

Dean

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
An excellent hotel with very nice, chatty, friendly staff. The breakfast was also very good. We will definitely stay again.
Stayed 1 night in Dec 2023
Response from Victoria on 18 Dec 2023
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

8/10 Good

Malcolm

Stayed 1 night in Dec 2023
Response from Fran on 16 Dec 2023
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

10/10 Excellent

Margaret, St Ives

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Fran on 8 Dec 2023
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Fran on 8 Dec 2023
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

8/10 Good

Kaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and accommodating with my requests. Would happily recommend to others.
Stayed 1 night in Nov 2023
Response from Fran on 28 Nov 2023
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.

10/10 Excellent

Dean

Stayed 1 night in Nov 2023
Response from Fran on 16 Dec 2023
Thank you for taking the time to share your experience regarding your recent stay at Hampton by Hilton Sheffield. We are delighted that you enjoyed your stay and look forward to welcoming you back in the not too distant future.