"We loved staying at the Montgomery Hotel! However, the email instructions on the location and how to get inside were confusing. One of my emails referred to the Bowery Inn on G Ave. There were multiple attachments associated with each email and that was confusing to figure out which attachment contained instructions. Once we got to the hotel, it took multiple attempts to get the exterior door to open, every time we went outside and then tried to get back inside. The interior door was no problem."