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Reviews of Royal Albion Hotel

3 out of 5
Royal Albion Hotel
35 Old Steine, Brighton, England

Reviews

6.2
Rating 10 - Excellent. 275 out of 1288 reviews" "
Rating 8 - Good. 250 out of 1288 reviews" "
Rating 6 - Okay. 257 out of 1288 reviews" "
Rating 4 - Poor. 218 out of 1288 reviews" "
Rating 2 - Terrible. 288 out of 1288 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
A bit tired and worn out
Stayed 2 nights in Jul 2023

6/10 Okay

Carolyn

Stayed 1 night in Jul 2023

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Daniel

Stayed 1 night in Jul 2023

2/10 Terrible

Joshua

Stayed 1 night in Jul 2023

2/10 Terrible

Jess

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Artur

Stayed 1 night in Jul 2023

10/10 Excellent

Pam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Devastated to hear about the fire- I had a wonderful stay!
Stayed 1 night in Jul 2023

2/10 Terrible

Jennifer

Stayed 1 night in Jul 2023

2/10 Terrible

Liam

Travelled with group
Disliked: Property conditions & facilities
It was quite bad, couldn’t help but notice it burnt down… Honestly i wouldn’t recommend it unless you like the heat from the flames….
Stayed 2 nights in Jul 2023

10/10 Excellent

Mary

Stayed 4 nights in Jul 2023

6/10 Okay

CQUE

Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are bad
Room was awful, really dirty and old our room was in the basement, it didn’t have any windows. The bathroom was full of mould and shower was all rusty and the bedsheets were stained with what looked like blood! The rooms look nothing like the photos online so be careful when booking. The hotel needs a big refurb!!
Stayed 1 night in Jul 2023

8/10 Good

Andrew Chiagozie

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

William

Disliked: Property conditions & facilities, room comfort
Awful room 416
We paid to stay in a superior room and it was the worst hotel I’ve stayed in. Nearly £400 and we could feel the bed base through the mattress . Room 416 ! This is no exaggeration. The view was great but the windows were filthy . Location was great but again I wouldn’t stay if you don’t want the noise from surrounding bars (we had no issue with this ) but these are things not mentioned when booking The terrace is only open til 6pm . The bar next to reception is closed all day Just to add : My opinion is based on over 7 years worth of hotel stays away due to the nature of my job I was away on a weekly basis all over the country . this stay was not for work .
Stayed 2 nights in Jul 2023

2/10 Terrible

Julie

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The superior room although had good views of the pier and seafront, it had a clothes penetrating smell of cigarette smoke, the doors to the balcony did not lock properly, the tap faucet on the sink was extremely loose, the walls were dirty and stained, the grout around the fuse box was missing leaving a quarter inch gap between the box and the plasterboard, the air vents were very dirty and full of dust. The bar person refused to change the barrel when it ran out and was extremely unhelpful. Outside the hotel was very dirty with a constant smell of dope and cigarettes which permeated the lobby and you had to walk through it whichever direction you were going. Parking was a total nightmare with extortionate London prices.
Stayed 1 night in Jun 2023

10/10 Excellent

Charley

Stayed 2 nights in Jul 2023

2/10 Terrible

Sergio

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel is dirty, the room was full of dust. The pretend that they are following covid rules and only tide up the room if you stay more than 7 nights. Breakfast is horrible, coffee beans are burned and it is horrible. Check out time is ridiculous and they charge to stay until 11 and more if you decide to stay until 12. Our room was with see view and balcony but we were the only balcony without chairs, we asked for 2 chairs and they did not have a toast for it. Absolutely rubbish. We will never stay in this place again and we do not recommend it in any way shape or form. It is a nightmare.
Stayed 4 nights in Jul 2023

6/10 Okay

Garry

Stayed 1 night in Jul 2023

2/10 Terrible

Alan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing
Stayed 3 nights in Jul 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service
The place is clean and staff were nice but the hotel looks like it’s seen better days..The toilet in the room looked like it had been shoved in next to the shower as an after thought.I felt jammed in between the wall and shower. I like it’s central location
Stayed 1 night in Jul 2023

2/10 Terrible

Kamonrat

Stayed 1 night in Jul 2023

6/10 Okay

Paul

Stayed 1 night in Apr 2023

8/10 Good

malcolm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is a little tired but our stay was very nice the staff were very nice and helpful
Stayed 1 night in Jul 2023

10/10 Excellent

Serghei

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hello. The staff are very polite and courteous! But, I am sure this is not the first time you have read such reviews, the building and rooms require repair.
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Staff good.room scruffy needs refurb.
Stayed 1 night in Jul 2023

8/10 Good

Richard

Stayed 2 nights in Jun 2023

6/10 Okay

Sam

Stayed 2 nights in Jun 2023

8/10 Good

maurice

Liked: Cleanliness
Not bad
Good value for money
Stayed 1 night in Jun 2023

2/10 Terrible

Mohamed Hichem

Travelled with family
Disliked: Staff & service, property conditions & facilities
Will never stay in this place even it is for free. I will never compromise my comfort and standard. I only blame myself for staying at this place, luckily is called "The Royal", its name should be changed, it has nothing royal about it.
Stayed 1 night in Jun 2023

6/10 Okay

Richard

Travelled with partner
kEY ELEMENTS WERE CLEAN, OVERALL HOTEL IS IN DEED OF A SIGNIFICANT INVESTMENT AS IT HAS A TYPICAL BRITANIA HOTEL TIRED FEELING.
Stayed 1 night in Jun 2023

2/10 Terrible

george

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel checked someone else into my room while I was out for dinner! I came back to find someone else in my room and half my stuff still in the room and half at reception. Management investigated and said it was a computer error and should never have happened. Offered me £15 and a discount for future stay! Complete disgrace! Avoid staying there.
Stayed 1 night in Jun 2023

8/10 Good

Denise

Stayed 1 night in Jun 2023

8/10 Good

Sylvia

Travelled with group
Liked: Staff & service
Parking is expensive so use the recommended parking with the special rate for hotel
Stayed 2 nights in Jun 2023

2/10 Terrible

Anthony

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Extractor fan units on and off all night, very noisy, dust on carpets was measurable with a tape measure, staff unwilling to change rooms when asked as there were too many others waiting to change rooms. An over-all unpleasant stay. We came home a day early
Stayed 3 nights in Jun 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
We were only disappointed at the bar not being open during the day.
View from 3rd floor view
View from 3rd floor room
View from 3rd floor view
View from 3rd floor view
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Stayed 1 night in Jun 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tired but well worth the stay and the price
Stayed 2 nights in Jun 2023

2/10 Terrible

Teal

Stayed 1 night in Jun 2023

2/10 Terrible

Annabel

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
From the ritz to the pitz Dirty dated and disappointing Better off at the ymca You couldnt pay me to stay again
Stayed 2 nights in Jun 2023

6/10 Okay

Anup Singh

Travelled with family
Disliked: Cleanliness, staff & service
Disappointing & not cleaned properly
This is a very old property, they don’t provide any room service (not even water) so just arrange for yourself or you can drink from bathroom tap water. Also, the carpet flooring was not cleaned, my 8 month toddler was crawling and there were hair all over his hand, very disappointing. I agree it’s an old property but at least cleanliness should be maintained. The only pros is the location, which is just across the road from the beach. Breakfast buffet was very nice - all English breakfast, loved it.
Stayed 1 night in Jun 2023

4/10 Poor

Cj

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Too hot no windows!
Stayed 1 night in Jun 2023

8/10 Good

Ashleigh

Stayed 3 nights in Jun 2023

10/10 Excellent

Aurelijus

Liked: Cleanliness, staff & service
😀😀😀😀
Stayed 3 nights in Jun 2023

4/10 Poor

Marcia

Disliked: Cleanliness, property conditions & facilities, room comfort
Crap
Room was dirty booked a double room only one tea cup no spoon only enough towels for one person
Stayed 1 night in Jun 2023

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Tracey

Stayed 2 nights in Jun 2023

6/10 Okay

Peter

Stayed 4 nights in Jun 2023

10/10 Excellent

Ron

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023