East Point Holidays from £213

Did not clean either of our two rooms for two days. We had not declined cleaning. They just didn’t do it. Small insect invasion after first nite. A 100 or so. Mainly on bathroom sink. On leaving we notified hotel. Hopefully they got an exterminator for this.

Everything was cleaned. It's just in the middle of the woods. We arrived very late coming from Key West, Florida, then we were giving the wrong room number, waited about 45 mins for someone to help. Got woken up by a very loud dj, who was blasting music very early in the morning(8:45AM!!!). There was no notice or heads up about the loud music.

Clean and nice size rooms. Staff were super helpful and friendly. Parking was easy.

The aesthetic of the property if very beautiful the room was well designed and housekeeping was diligent in their work. However, its over priced considering the layout of the room we had. Nowhere in the booking was I aware they take out $350 just for the deposit and another $213 for amenities. You would think they would have that be assessed when you book the room. The pool was not heated or cleaned properly when we went out to enjoy it. The fitness center was very basic and small. We were charged for self-parking when we had already booked a room for 4 days. Im not sure who the parking spaces would be for other than the guests. The room service menu was over priced as well so we didnt order anything. You cant get full use of the tv because they fix it so you cant use the hdmi for external devices. They tell you that you can cast your phone to play apps to the tv but it didnt work for us at all. The dropoff car service was offered but it only takes you to a place so you cant schedule a pick up time. You are basically abandoned to find your way back. It’s pleasing to the eye but not worth the price.