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"Our stay at Hilton Grand Vacations Club Maui Bay Villas was truly outstanding from beginning to end. Every member of the staff made us feel welcomed and cared for — from the gentleman who graciously assisted with our luggage, to the incredibly patient and accommodating woman at the front desk, to the friendly and helpful concierge team. The villa itself was absolutely beautiful, with every detail thoughtfully designed for comfort and relaxation. The amenities were fantastic and added so much to the overall experience. What made this stay especially unique was the genuine warmth and attentiveness of the staff, who consistently went above and beyond in ways that felt personal rather than routine. Combined with the peaceful atmosphere, beautiful surroundings, and exceptional accommodations, it created an experience that felt far more special than a typical resort stay. All things considered, this was the nicest and most enjoyable stay we have ever experienced, and we are incredibly grateful for the hospitality we received."

"We were upgraded to a deluxe ocean view room. The room and premises were gorgeous. Staff including the cultural activities were top notch we took full advantage of the pool area and water slides. The biggest inconvenience was trying to find a couple of chairs to relax and to keep our stuff while enjoying the pool. So many people reserve seats and don’t use the chairs. It was incredibly frustrating. I knew this from reading the reviews ahead of time and it was still frustrating as we tried to get an early start our second day and were still late to grab chairs. The adult pool is less crowded. "

"The room was not clean at all the toilet over flowed every time it flushed even after someone came and plunged it. The water was not ok to drink and any good water to drink was out a ways from most rooms. The shower took forever to drain. Also there is either fleas or some kind of bug that kept biting us……not cool at all……I paid over $1000 for three nights"

"We had a tiny, tiny room! The king-size bed almost took up the entire floor space with very little other room to move around."

"We loved the proximity to the beach. We also loved the salt water pool & 3 hot tubs! They also offered free bicycles & a free shuttle to nearby attractions. We had a lovely time & can’t wait to come back!"

"We enjoyed our stay at Mana Kai Maui. Highly recommend."

"What a fantastic hotel! I travelled to Maui with my husband and two children aged 5 & 8. Upton arrival the valet helped with our bags, gave the children and us gorgeous necklaces and check-in was quick! I didn’t like that the room we received was such a stretch to walk to so came back and the really helpful manager, despite being almost at full capacity moved us to a higher room category with a beautiful partial ocean view. Whilst we were there there was rain on and off but the hotel made sure the grounds were scrupulous. We were out exploring a lot but when in the hotel the children loved the soft beach, the pools (they must have gone on the slide 50 times) and making friends with other children. There were art classes on for the children and I got to try my hand at painting turtles and making glass art too! Room service was efficient and the rooms were turned down each day and left so neatly. I love that the Fairmont provide re-usable bottles for the guests vs plastic and there are ice and water dispensers all over the property. You can self park or valet- it’s refreshing that a resort doesn’t charge separate parking fees to self park vs the other four hotels we visited over this trip! I would recommend it fully for those with kids, and those wanting gorgeous suites with space! We would absolutely book here again! Thank you Fairmont your staff were so helpful and made our stay just perfect!"

"This is an older but clean property. While it could benefit from some updating, it is well kept. It reminded me of the 1980s in many ways, but that also reflects the reasonable cost. Easy access to the beach. Near many great facilities and quiet. The staff including front desk, cleaning crew, and grounds people were nice."

"A hidden gem 💎 beautiful boutique hotel felt very private and secluded. Adults only made the stay very relaxing. Room was well clean and well appointed with amenities and air conditioning. Staff were very responsive overall to requests. Pool and gym both nice and not crowded. Multiple restaurants on property with main dining area servicing high quality fine food and wine. Highlight of the hotel is the fleet of Range Rovers used to shuttle guests around anytime. That was amazing service and made everything convenient. location is good but not on the beach but the shuttles made it easy. Hotel would benefit from a coffee shop and convenience store. Otherwise is was a solid 4.5 ⭐️⭐️⭐️⭐️"