Search Hotels Near East Brook Mall, Mansfield Center

"Great location and staff"

"The refrigerator in my room was not working properly. That made what otherwise would have been an excellent stay to just a good stay. Staff was very nice even though they were unable to get the refrigerator situation resolved. "

"Pool was under construction, waitress in the restaurant was not sanitary (hands in her mouth and unfortunately nose) and restaurant was dirty probably from the night before. Water took very long to get hot. Rooms were very dark and closet door was broken. There was an issue with people above us after midnight and the front desk did nothing to try to fix it. Shuttle was convenient. The front desk manager/attendant was not very professional, eating behind the counter and bad mouthing other employees."

"We recently stayed here and came away feeling that it was a bit overpriced for what you get. I understand that the location, especially being close to the casino, likely drives up the rates, but it still didn’t feel like a great value overall. The biggest issue for us was the noise. For some reason, the TVs are left on in vacant rooms, which is something I’ve never experienced before. At night, when everything else is quiet and you’re trying to fall asleep, you can hear TVs playing in the surrounding rooms. It was constant background noise and made it hard to get a good night’s sleep. The stay wasn’t terrible, but between the cost and the noise, I’m not sure we would choose to stay here again."

"When I entered the facility to check in the front desk lady was very rude and unprofessional. She proceeded to say the pool was closing at a particular time when the pool closed at 10pm. She assumed that more people were staying in my room when it was just my daughter and myself. I felt unwelcome and unwanted at that hotel. "

"Room was nice, clean and bed was comfortable. Linens were crisp White. I did notice that my room was clean in places that most hotel cleaning staff miss or overlook. The continental breakfast was enough to get you going. Waffles, bagels, cereal, yogurt, coffee and juices. I would recommend this hotel for the room cleanliness and if you’re heading to Mohegan Sun as it’s 2 minutes away. My room as clean but the corners near the elevator need to be vacuumed. I would definitely stay here again!"

" The cleaning staff was wonderful. I did not have any other contact. Got my room key out of machine and checked out the same way."

"Very nice "

"Ok"