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"Great"

"The room was very clean, the shower head was leaking badly but was fixed promptly. The staff were were welcoming and attentive. We caught the train to Liverpool and the hotel was only a 20 minute walk away. Air conditioning was ok"

"Pets yes, shops near by"

"Reception staff very welcoming and helpful. Clean room and very well equipped "

"No hot water"

"Clean rooms. Friendly staff. Feels safe with security checking to ensure it is guest coming in late night. Convenient location that is close a close walking distance to major restaurants, stations and popular attractions. "

"Staff were so helpful and friendly, best hotel I’ve been in for a long time. Nothing was too much trouble and so polite without effort. "

"Lovely stay, clean spacious room and great amenities "

"Great reimagining of splendid, huge, brick dockside building from Liverpool’s illustrious past. Sumptuous suite. Staff can’t be faulted. Good value. Crazy room numbering system or was it me being dim?!"