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Reviews of Auberge Hollandaise Guest House by Misty Blue Hotels

5 out of 5
Auberge Hollandaise Guest House by Misty Blue Hotels
106 Kenneth Kaunda Drive (Northway), Durban North, KwaZulu-Natal

Reviews

8.4

Very good

Rating 10 - Excellent. 26 out of 48 reviews" "
Rating 8 - Good. 14 out of 48 reviews" "
Rating 6 - Okay. 2 out of 48 reviews" "
Rating 4 - Poor. 2 out of 48 reviews" "
Rating 2 - Terrible. 4 out of 48 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Noorjhan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hopeless scammed booking
We were not allowed to enter the premises . The guard did not open up . So there’s our payment gone
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Extremely dissappointed!
Complete scam! Booked, paid and got confirmation email. Upon arriving at accomodation nobody answered any of my calls to the contacts listed. No response from gate intercom or any staff. Waited hours outside and eventually had to book different accommodation. Extremely dissappointed! Can I please have a refund on this accomodation.
Stayed 1 night in Sep 2021

2/10 Terrible

Sibusiso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hugely inconvenienced and disappointed
The property was closed and looked like it had gone out of business. We drove all the way only to discover that we had no place to stay. You should remove this property from your offering
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
A Grand Ol' Dame
My daughter and I got a fabulous deal at Auberge Hollandaise Guest House and were in awe of it's stately beauty and charm on our arrival. However I was a little disappointed by our room's slightly forlorn air - it had a beautiful view and was comfortable but rather tired and lacking in any personal touches. The bathmat was so threadbare it was see through, the towels well used, the bathroom dustbin rusted and broken and the bathroom ceiling discoloured with signs of mould. The duvet over was torn so it couldn't hold the duvet properly and the sheets were also a little threadbare. They were all however spotlessly clean and the room was beautifully serviced. Just felt a little disappointed but saying that we still enjoyed our stay.
Stayed 2 nights in Jun 2021
Response from Ryan Brown on 13 Jun 2021
Thank you for your feedback with regards to your recent stay. Your comments have been noted and all will be done to rectify the situation. We look forward to welcoming you back in the near futur

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable accommodation
Room was clean and comfortable. The accommodation is reasonably priced.
Stayed 2 nights in May 2021
Response from Ryan Brown on 13 Jun 2021
Thank you for your feedback with regards to your recent stay. We look forward to welcoming you back in the near future

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Ryan Brown on 13 Jun 2021
Thank you for your feedback with regards to your recent stay. We look forward to welcoming you back in the near future

10/10 Excellent

Clinton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place To Stay
Amazing
Stayed 2 nights in May 2021
Response from Ryan Brown on 13 Jun 2021
Thank you for your feedback with regards to your recent stay. We look forward to welcoming you back in the near future

8/10 Good

Bukhosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Thandile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Thandile

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely space and environment with peaceful moments
It was a lovely stay as always and spacious. Easy access to ideal locations. Good service offered.
Stayed 1 night in Mar 2021

8/10 Good

Chandru

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for that evening away with your partner
The accommodation and stay was exactly what we needed it for. A couple who wanted a night away from kids with a room that had a lot more space than you avg pokey hotel room. The car was safe in on-site parking. The hotel concierge was friendly and brought up ice on request. The room was spacious and clean with lounge area and comfortable bed. There was a fridge which is exactly what we needed and lovely balcony. Although it would've been nice if there was a little more privacy on the balcony between adjacent rooms. Close to social amenities if that was something required.
Stayed 1 night in Feb 2021

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good exp
Simple check in, clean rooms and luxurious finishes. Excellent staff.
Stayed 1 night in Jan 2021

10/10 Excellent

Kamil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2018
Response from Ryan Brown on 21 Nov 2018
Good Day Thank you for take the time to review us. We are glad you had a great stay and hope to welcome you back soon again. Kindest Regards Ryan Brown Resident Duty Manager

6/10 Okay

Ivan

Liked: Cleanliness
Stay was very average. Expect a little more from a 5star rated venue. The little things were missing and hence the stay was average. Breakfast is a little overpriced for what you actually get.
Stayed 2 nights in Jul 2018
Response from Ryan Brown on 25 Jul 2018
Good Day Thank you for the feedback. I have noted your comments and will work on this with my team. We apologize for the inconvenience you experience and I assure you this is not the standard on which we pride ourselves on. Thank you once again for your feedback.

2/10 Terrible

Sershin

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Never again
Never never again. I was checked in while the reception was on a private call. No towels provided in the room. Reception does not answer. This is no where close to 5*
Stayed 1 night in May 2018
Response from Ryan Brown on 25 Jul 2018
Good Day Thank you for the feedback. I have noted your comments and will work on this with my team. We apologize for the inconvenience you experience and I assure you this is not the standard on which we pride ourselves on. Thank you once again for your feedback.

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel will definatly use in future as m
Very good boutique Hotel in North Durban

6/10 Okay

Philip

Liked: Cleanliness, staff & service, room comfort
Noisy air conditioner a major distraction
Overall, the place is very nice. However, they have a very loud air condition compressor that turns on and off every 30 seconds throughout the day and night. The staff apologized and said that management were planning to replace it, but it seems to be a low priority. This compressor is so loud it can be heard from nearly every room. The staff offered to try and switch my room but we could not find a room which was insulated. Hopefully it will get fixed, but I would strongly suggest asking them about the status before booking a stay. That was the only negative and otherwise, the staff were incredibly kind and attentive and everything else about the hotel was exceptional.

10/10 Excellent

Colleen, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a great Durban location.
Simply beautiful hotel. Staff were very helpful. Spacious courtyard with a pool.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on
Ryan, Brian & Sam were terrific hosts & couldn't have been more hospitable. The hotel is in a lovely neighbourhood & a very good location. Had a great time, couldn't fault anything.
Stayed 14 nights in Feb 2018

10/10 Excellent

Pride

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Place!
We travelled as a family, booked 2 rooms. My room was perfect. Huge room with massive double shower and bath. Very clean and comfy. My parents room however was significantly smaller but paid same rate, they wernt too happy about that (maybe different room rates might be a good thing). Staff were friendly. Its a no kids under 12 accomodation and i somehow either missed the fine print or the booking site did not mention it, either way they were most understanding.
Stayed 5 nights in Jan 2018

10/10 Excellent

David Hardy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Very comfortable and large rooms in a well appointed inn. Excellent service and close to everything in Durban.
Stayed 3 nights in Dec 2017

10/10 Excellent

dzimbanhete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Stay was amazing and the stuff was always helpful, we did not taste the food but the area is 5 mins away from many restaurants, an unbelievable walking distance in the cool breeze
Stayed 3 nights in Sep 2017
Response from Mileshree Naidoo on 16 Sept 2017
Thank you for your wonderful feedback. We are delighted that you enjoyed your stay and look forward to your next visit.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
I have stayed at the Auberge on several occasions, this stay being until the 19.5, remains a great place, staff are fantastic and is what really make the premises, that said its looking a bit tired in places and needs some TLC, ie mould on ceilings etc, lacking certain 5* facilities.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in a mansion house !
Beautiful mansion with 11 guest rooms. A stunning entrance and lounge area leading on to the pool area. Our room was very spacious, great freestanding bath tub and large walk in shower . very large comfortable bed. Our room was at the front of the property with a terrace to garden, a room with a pool view would've been better, not least because the large metal entrance gate made quite a noise when rolling back. If I was to not pick, I would've welcomed a hairdryer ....otherwise very good.

8/10 Good

Alan, Pretoria

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
No sleep possible
The first night we were put in a room adjacent to reception and roadside. The access gate was so noisy each time it was opened and closed it woke us up each time. This continued till 3:30AM. When you check in you are not provided with a remote for the gate, but have to rely on a security guard to open. That night he went AWOL and from midnight till about 1AM a guest continually hooted and rang front desk to get in, so no sleep possible. We asked to be moved the next day
Response from Mileshree Naidoo on 18 Jun 2016
Thank you for your feedback with regards to your recent stay. Your comments have been noted and all will be done to rectify the situation. We look forward to welcoming you back in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, quiet and convenient
I traveled to South Africa to run in the Comrades Maratgon. I really wanted a comfortable, quiet hotel that wasn't right in the center of things, but close enough that I could get around the city easily and quickly. This was the perfect spot, just a short taxi ride from the city center, and several nice restaurants within walking distance
Response from Mileshree Naidoo on 18 Jun 2016
Thank you for your wonderful feedback. We look forward welcoming you back in the near future.

10/10 Excellent

Anton, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
It is a little like living in the mansion of rich relatives. Loved it :-)
Thank you for the wonderful feedback. We look forward to your next visit.

8/10 Good

K K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mileshree Naidoo on 18 Jun 2016
Thank you for taking the time to rate our service. We look forward to your next visit.

10/10 Excellent

ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, excellent stay
Great location, quiet and very close to Broadway( shops and mins away from the free-way) Excellent staff Very comfortable rooms
Response from Mileshree on 18 Jun 2016
Thank you for your wonderful feedback.

8/10 Good

Laurie, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable secure hotel
Large comfortable, clean room in a quiet residential area. Staff very pleasant and helpful. Would stay here again - very good value for cost.
Response from Mileshree on 25 Mar 2016
Thank you for your wonderful feedback. We look forward to welcoming you back in the near future

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality guest house In Durban
Large double room and bathroom. Breakfast ok but a little disappointing.
Response from Mileshree on 22 Jan 2016
Thank you for your wonderful feedback. Your comments about breakfast have been noted and we will look into improving this. We look forward to welcoming you back in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are awesome and nothing was a problem
Amazing stay. Not near the beach but then we knew this but has awesome pool to cool off in the Durban heat. Best kept secret
Response from Mileshree on 21 Dec 2015
Thank you for the wonderful feedback. We look forward to welcoming to back in the near future.

8/10 Good

Albert, Crayford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. This is a great guest house.
Response from Mileshree Naidoo on 14 Nov 2015
Thank you for the wonderful feedback. We look forward to welcoming you back in the near future.

10/10 Excellent

Simphiwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay and place
Response from Mileshree Naidoo on 31 Oct 2015
Thank you for taking the time to rate our service and for the wonderful feedback. We look forward to welcoming you back in the near future.

10/10 Excellent

Palesa, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Was at the venue for the weekend. It was wonderful stay. Guesthouse clean, staff friendly. I loved the peace and quiet of the neighbourhood. Would strongly recommend it.
Response from Mileshree Naidoo on 31 Oct 2015
Thank you for taking the time for rate our service and for the wonderful feedback. We look forward to welcoming you back in the near future.

10/10 Excellent

Slavica, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very luxurious home away from home
We stayed for 5 nights in early August, during which time I had a race. Firstly the rooms was amazing - clear 5 star. We had rooms 6 and 7 which open onto a decent covered balcony overlooking the pool and Durban promenade in the distance. The staff was incredibly friendly, helping me take my bike up and down the stairs when needed; opening up for breakfast at 5am the day of my race, keeping my energy drinks in the kitchen fridge. The rest of the guesthouse is also lovely - you really feel welcome to unwind in the lounge or on the patio. It feels quiet even when it's fully booked. One of the few places where you can really just relax in the common areas. The only area that maybe needs a bit of attention is breakfast. The cooked breakfast is a bit slow and there wasn't too much variety for a 5 day stay. But it's definitely more than adequate.
Response from Mileshree Naidoo on 10 Oct 2015
Thank you for your wonderful feedback. I am glad that you enjoyed your stay with us. We are currently reviewing our breakfast menu and will be making necessary changes to it.

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mileshree Naidoo on 10 Oct 2015
Thank you for taking the time to review our Guest House. It is through guest feedback that we are able to improve level of guests services.

10/10 Excellent

Sean, Sunbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Fantastic accommodation. Friendly and helpful staff. Wish we had stayed longer!
Response from Mileshree Naidoo on 10 Oct 2015
Thank you for the wonderful feedback. We look forward to welcoming you back in the near future.

10/10 Excellent

Chandru, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in Durban North
Always a pleasure to stay here. Quality and service are always extraordinary. One of SA's finest B&B's.

8/10 Good

Timothy, New York

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great luxury lodgings but you're kind on your own
This was just for one night. It's near the airport and some nice restaurants. The place is beautiful and the room lovely. The service was a little wonky. I didn't get to sample breakfast.

10/10 Excellent

Claire, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely guesthouse in a quiet area
The room was comfortable and well-presented. The guesthouse is in a quiet area, although there are some shops and cafes about 15 minutes walk away. Staff were helpful, and were able to arrange transport through a local taxi company.

10/10 Excellent

RAR, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
This is a lovely guest house, close to the attractions. The rooms are nicely appointed, with large bathrooms. The complimentary sherry in the room is a nice touch. We didn't use the lounge area but it was welcoming. The pool area is small but would be great when the weather improves enough for swimming. All in all, a wonderful place to stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Durban erkundet man am besten mit Uber-Fahrern. Die erzählen Geschichten und geben Empfehlungen, die man in keinem Reiseführer findet. Der Strand in Umhlangha ist top. Wir waren im April und es ist eine großartige Zeit für Durban.
Stayed 4 nights in Apr 2018

8/10 Good

Malte

Liked: Cleanliness
It is a nice hote, however it does Not Feel like 5 Stars..

4/10 Poor

fernando

Disliked: Staff & service
Más de 15 minutos fuera puerta descompuesta

4/10 Poor

Gregor R., Luzern

Disliked: Cleanliness, staff & service, property conditions & facilities
Schade, aus dem Haus könnte man mehr machen...
Leider hat es für uns von Anfang bis zum Schluss überhaupt nicht gepasst. Das Personal war von der schlechten Begrüssung, über die Hilfsbereitschaft bis zum Service beim Frühstück (Defekte Kaffee-Maschine, kein Wasser in der Flasche, Qualität des Foods, etc.) nicht fähig uns als Gäste das Erwartete zu liefern. Die Lokation ist eigentlich schön, aber nicht unterhalten. Die Maintenance und Gastfreundschaft fehlt gänzlich. Sorry, never again.