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Reviews of B&B HOTEL Dunkerque Centre Gare

3 out of 5
B&B HOTEL Dunkerque Centre Gare
15 Rue Belle Vue, Place de la Gare, Dunkirk

Reviews

8.2

Very good

Rating 10 - Excellent. 134 out of 417 reviews" "
Rating 8 - Good. 188 out of 417 reviews" "
Rating 6 - Okay. 68 out of 417 reviews" "
Rating 4 - Poor. 22 out of 417 reviews" "
Rating 2 - Terrible. 5 out of 417 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

BERNARD

Business traveller
ventilation noise defective curtains and no battery in the remote control
Stayed 1 night in Mar 2024

4/10 Poor

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy area....................................
Stayed 1 night in Nov 2023
Response from cam on 30 Nov 2023
Good morning sir ,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Camélia, Receptionist

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was next to the Harbor.
Stayed 1 night in Oct 2023
Response from Camélia on 26 Oct 2023
Hello Sir ,Thank you for the excellent review of our hotel! We are happy that you enjoyed your stay and hope to see you again very soon.Sincerely,Camélia,Receptionist

8/10 Good

Grahame

Stayed 1 night in Oct 2023
Response from Camélia on 10 Oct 2023
Bonjour, Merci beaucoup. Bonne journée et à bientôtCamélia, Réceptionniste

8/10 Good

Su

Stayed 1 night in Sep 2023
Response from Camélia on 25 Sept 2023
Bonjour ,Merci d'avoir pris le temps d'exprimer votre avis concernant votre séjour au B&B Dunkerque . Vos commentaires positifs sont un réel encouragement pour toute l'équipe et nous sommes ravis que votre séjour parmi nous ait été à la hauteur de vos attentes.A très bientôt !Camélia, Réceptionniste

10/10 Excellent

Adrian

Travelled with group
Liked: Property conditions & facilities
Staff very helpful, had bikes and was able to keep in room, good continental breakfast.
Response from Dimitri From Dunkirk's B&B on 19 Jun 2023
Dear guest,Thank you for the nice review you did on our hotel !We were glad to welcome you and we are hoping to see you again.Sincerely,Dimitri

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for make the stay great, it was a stop over to go to disney, the hotel was clean and comfortable, staff were very friendly. The train station is over the road from the hotel that took us to disney. There is a free car park which i stayed in for 4 days with no issues for free, there is plenty of takeaways around the hotels, i would stay here again 😀
Stayed 1 night in Aug 2022
Response from Astrid on 2 Sept 2022
Good Evening, Thank you for this reward. I'm glad to read that you've enjoyed your stay.I hope to see you soon (maybe for another Disneyland roadtrip !)Sincerely YoursAstridReceptionist

8/10 Good

Anita

Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
It is a great hotel in Dunkerque. The staff is top and the hotel is clean. I would recommend
Stayed 1 night in Dec 2021
Response from Astrid, Receptionist on 15 Jan 2022
Good Morning Franck, We are glad to read that you've enjoyed your stay in our hotel and we thank you for the reward and the comments you gave us. Your satisfaction is our priority, so your feed back will help us to develop our quality of service. Don't hesitate to send us the things you want us to put in place for your next stay. While we are waiting to welcome you again, please have a pleasant day and we wish you all the best for this new year. Sincerely Yours, Astrid Receptionist

10/10 Excellent

FJ

Liked: Staff & service, amenities, property conditions & facilities
The place is very clean. Good location as well. It's just across the train station + city bus station
Stayed 2 nights in Sep 2019
Response from Astrid, Receptionist on 13 Nov 2019
Good Evening, Thank you for visiting and for your comments. See you soon at Hôtel B&B of Dunkerque !

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort
Sorry, just can't recommend this place.
Hotel is not air conditioned, rooms are very hot, windows only open 4" and its right next to the central station which means that through that 4" window gap that does not allow enough air circulation to cool the room, you hear the noisy drunk locals fighting and braking into the cars left overnight.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goed hotel, ligging in het centrum direct bij het station. Ontbijt was goed, maar niet overdadig.
Stayed 1 night in Aug 2019

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Stayed for one night before returning to the tunnel after a week touring Belgium and northern France, great location near station and free parking nearby, breakfast very limited but ok would probably stay again
Stayed 1 night in Jul 2019

8/10 Good

Bert

Liked: Cleanliness, staff & service
Nice stay in Dunkerque
Basic hotel and room, friendly staff, nice location although difficult to reach by car.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location central friendly staff all spoilt by the disappearance of something from the room, reported straight away but by the time I was contacted I was back in the UK to be told I need to report to the police in France various e mails but the hotel have been unhelpful. Never again sorry
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk attendant was extremely helpful, she went out of her way to help us navigate about town. Awesome
Stayed 1 night in May 2019

8/10 Good

HEISKANEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was very central for my needs and the car parking was free. The staff were extremely good and helpful.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really lovely location àaaaaaahhjkkkkjggg bggggggggg nnnnjjhggvcccccvvvgg jjgg
Stayed 1 night in Dec 2018

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Hotel was well positioned and comfortable. The shower was also good! It was difficult to find parking initially and the room would benefit from hot drinks facilities
Stayed 1 night in Oct 2018

4/10 Poor

karen, hampshire

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
very disappointed in this hotel, very poor location, very spartan rooms, no wardrobe, no tea and coffee facilities, machine in the hall with coffee for 2 euro pp but only ever gave half a cup ! one pillow each and just a lump of something in a pillow case but bedding and towels clean and a very good breakfast .
Stayed 2 nights in Oct 2018

6/10 Okay

Rozelle, New Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate hotel very convenient to train station
The location was perfect for our one night stay. The room was clean, spacious and light with a nice view of the square. The bed was somewhat harder than we are used to, but we slept well. If we ever stay there again, we will bring hand towels, wash cloths, kleenex and toilet paper. We did not run out of toilet paper, but it was dispensed from a small box and we couldn't tell how much was left. The bath towels were small, but adequate for the shower. The staff members were very pleasant and the desk was manned 24 hours. (The confirmation we had from the hotel told us that the desk was only manned from 5:00 PM to 8:30 PM and if you came outside those hours you should arrange for special entrance to the hotel or wait until morning. Since our train was on time and got there at 7:30 we were OK with that time, but happy that it was actually manned all the time.) The breakfast was quite good even had some hot sausages and eggs plus croissants, yogurt, cereal, milk etc. If we had a short stay in Dunkirk we might stay there again.
Stayed 1 night in Sep 2018

8/10 Good

Deirdre, Gold Coast, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic and clean. Perfect for solo traveller
Right next to railway station but no noise. Had room 203 which was spacious. Always felt safe and restaurants 5 minutes walk at mall. Breakfast was good. This hotel is perfect for an overnight stay
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to town centre and train sta
Nice hotel very clean rooms friendly helpful staff, English spoken to a good degree. Breakfast very nice, very reasonably priced.
Stayed 1 night in Aug 2018

8/10 Good

Lez, Birmingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel for a base
arrived mid afternoon ,loads of building work going on around the hotel, reception staff very help full about parking in the free P+R parking at the station opposite. Room very nice and basic was not a problem for us but the way it reads their is air con in the room but its down stairs in the reception/dinning area. The work-men started work at 7am so a nice alarm call.Breakfast basic continental , but no ham or cheese . but had scrambled egg and bacon.
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Small family rooms, bathroom didn’t look very clean.
Stayed 1 night in Aug 2018

6/10 Okay

Peter

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Local "improvements " detract from the venue.
A down to earth property with basic amenities, courteous staff very helpful. Unfortunately the Gare/Railway hub upgrade currently underway leaves the property in the debris of a construction site in current heatwave conditions we would have likes an air flow/breeze opportunity. Noise of railway not as bad as distressed locals(?) screaming at their companions between construction hours! Maybe worth revisiting in 2019 or when fitted with air conditioning.
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom stank of urine and no functioning air con
bathroon stank of urine like a poorly cleaned public bathroom. A dirty shower curtain etc. We couldnt keep the door to the bathroom open. In this heat (july 2018) room had no A/C. There is also construction going on around the train station spreading to the hotel entrance so there was no pavement leading to the hotel. Major inconvenience not being able to pull auitcases ip to the entrance plus clothes and luggage got really dusty. How hard can it be for the staff to hose down the entrance a feelw times a day to get the dust to settle...
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location
Friendly staff, clean hotel, location great. Only thing i would suggest is tea/coffee facilities in the room would be a good idea.
Stayed 1 night in Jun 2018

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This 2 star hotel is closer to a 3. The breakfast is worth the addon.
Stayed 1 night in May 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
My wife and I have stayed in your hotel many times and can not fault it. The rooms are great and the breakfast is very good as is the civility of your staff

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Massive redevelopement of bus station around hotel causing multiple road closures, making it very difficult to find hotel in a vehicle. Free parking was 500m away, but because of road closures, getting close to drop off passengers and luggage involved parking illegally in the half completed bus station, before negotiating a way back to the parking. Hotel a little tired, but reception staff friendly enough. Room facilities were basic, with uncomfortable beds.
Stayed 1 night in May 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget B&B within easy reach of the town centre.
A reasonably priced budget B&B just opposite the Dunkerque Railway Station. Spoiled a bit by the massive roadworks being carried out and the nearby roads with deviation signs was a but chaotic.

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Really difficult to get to because of works
The hotel is surrounded by construction you have to ride through bus station which is illegal to reach hotel you need to warn guests as sat nav won’t get you their.
Stayed 1 night in Apr 2018

6/10 Okay

António

8/10 Good

Alan, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My review
Straightforward and business like. Everything went very smoothly. Sensibly priced breakfast. No frills but functional.
Stayed 1 night in Mar 2018

4/10 Poor

Susan

Liked: Cleanliness
Disliked: Room comfort
Awful pillows
Why oh why can't they provide pillows?! The pillows privided(one each) were flat worn and uncomfortable. I did not sleep because of the discomfort. When asking for an extra Ollie I was treated with disdain. However the breakfast was fine.
Stayed 2 nights in Nov 2017

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night on Dunkirk
Staff was friendly, and rooms suited our needs. It's right next to the bus/train station and to be honest as we walked to our restaurant later that night, the neighborhood felt a tad sketchy.
Stayed 1 night in Oct 2017

6/10 Okay

BarbaraThePest, New York state, USA

Liked: Cleanliness, room comfort
Not worth fighting construction in the area
Free parking (Only parking) is over a block away, through a construction area. Across the street from the train station and a Bus Depot. Very noisy in the evening but does quiet down late at night. Wifi shuts off if phone goes to sleep.....if you aren't continuously using it.
Stayed 1 night in Oct 2017

10/10 Excellent

Debbie, Sandwich, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in town hotel
Near everything, lovely staff especially Clement. Spotlessly clean quiet despite being opposite the station loved this place and really really comfy beds.
Stayed 1 night in Oct 2017

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 Night stay
Overnight stay. Staff more than helpful. Opposite station but no noise problem. The whole area is being regenerated, roads up etc. Few minutes walk to shops and restaurants.
Stayed 1 night in Sep 2017

8/10 Good

Wendy, Bathurst NB Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very good hotel, staff very friendly and helpful, communicating in English no problem!
Stayed 2 nights in Sep 2017

8/10 Good

Nassie, UK

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Stayed for one night on our way to ferry, from Dunkirk to Dover, to break the journey.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located, pleasant staff, decent value.
Rooms have a good sized ensuite and are comfortable if a little spartan, but for the prix this is more than acceptable. The shower was excellent, the view not so much - but then again this hotel does not claim to be anything more than functional. Smartly presented, don't come much better for the money.

6/10 Okay

Andre

Liked: Cleanliness, staff & service
Adequate rooms and good breakfast.
Very convenient location within easy walking distance of the centre of Dunkirk. Cheap room cost. Room was adequate in all respects. Specific comments: 1) Our room was at the front of the hotel, so lots of noise from the street and the railway station opposite. There was no air conditioning, so we couldn't leave the windows closed. 2) The hotel had no parking, but the station car park opposite was free between 6pm and 9am. 3) The breakfast included bacon and scrambled egg, so was better than the continental breakfast advertised and very good value.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient over night

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ian

Liked: Cleanliness