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Comfortable overnight stay in Dunfermline.Friendly,helpful staff,clean,spacious and comfortable room,not far from town centre,good public transport links,choice of restaurants,would definitely stay again.Nice views over the gardens to Forth Bridges.
Peter
Stayed 1 night in Mar 2024
Response from manger47 on 16 Mar 2024
Delighted to read your fabulous scoring, we do hope you can visit us again in the future.
We loved our stay. We were greeted on arrival by a member of staff who made you feel like you were a guest instead of somebody just paying for a service. First impression counts. The bar staff and dining room staff were also very friendly and courteous and there was ample car parking although it was very busy. The grounds must look lovely in the spring and summer and so we intend to stay here again.
Rosemary
Stayed 2 nights in Nov 2023
Response from manager47 on 13 Nov 2023
We are delighted to read that you enjoyed our stay and that our staff members made you feel welcome.
Nice property. Staff excellent! Only negative was no elevator. While there saw a lot of elderly people having to get luggage to second floor. But staff was very helpful and around to lend a hand.
Jean L. Dupuis
Stayed 1 night in Oct 2023
Response from manger 47 on 7 Oct 2023
Thank you so much for your lovely review, we are very grateful.
I loved this place. The staff were so friendly and helpful, it was peaceful, the beds were super comfortable and it exuded all the Scottish charm I was hoping to find.
Heather
Stayed 2 nights in Aug 2023
Response from manger 47 on 23 Sept 2023
Hello Heather so pleased you enjoyed your visit to Scotland and we would be delighted to see you again on another trip.
Thank you for your lovely comments, we are delighted you enjoyed your stay.
6/10 Okay
James
29 Jul 2023
Liked: Cleanliness
Disliked: Room comfort
Very Average
It was a warm day and the heating was on full in my room. This made it so uncomfortable to stay in so went to the restaurant. I ordered steak pie but did not enjoy it as the sauce was tomato based sauce. Not to my liking.
James
Stayed 1 night in Jul 2023
Response from manger47 on 29 Jul 2023
Thank you for your review,we appreciate you taking the time to pass on your comments. I'm sorry we did not have time to chat whilst you were here. If you had mentioned you were too hot we would of advised that all rooms have thermostatic controls which can be regulated by each occupant. As mentioned in our guest folder we can also supply fans to aid with temperature. We do hope that we can welcome you back again in the future.
We stayed at this Hotel because of a recommendation from a friend, we were traveling up for a funeral of a very dear friend. So pleased we did, a lovely hotel whose staff are very friendly and willing to please.
Adrian
Stayed 2 nights in Jul 2023
Response from manger 47 on 16 Jul 2023
We are delighted you enjoyed your stay and will pass on your lovely comments to our team.
8/10 Good
Lesley
28 Jun 2023
Lesley
Stayed 1 night in Jun 2023
Response from manger47 on 3 Jul 2023
Thank you for taking the time to score the hotel. We are very grateful for your review.
The receptionist went above and beyond. Great comfortable room. We had dinner in the restaurant one night and the food was excellent. We had breakfast and would rate this about 7 out of 10. Considering we had an excellent dinner we expected a better cooked breakfast. Bacon could have been cooked a little longer , sausage was dry. The continental was limited and could have been better The apples in the continental were bruised and shouldn’t have been put out. You can catch a bus at the end of the road that goes to the centre of Edinburgh at a very moderate price. I would definitely stay here again.
michael
Stayed 3 nights in May 2023
Response from manger47 on 3 Jun 2023
Thank you for your review, we take your comments on board regarding the breakfast but overall we are delighted you gave us 10 out of 10.
10/10 Excellent
Pamela
26 May 2023
Pamela
Stayed 1 night in May 2023
Response from manager47 on 28 May 2023
Delighted you enjoyed your stay and we thank you very much for your 10 out of 10 review.
Very nice hotel. Good rooms, lovely staff. Overall a lovely stay
Leigh
Stayed 3 nights in Apr 2023
Response from manger47 on 26 Apr 2023
We are delighted to receive your positive response, thank you for taking the time to review the hotel.
4/10 Poor
Verified traveller
25 Apr 2023
Doors Bang
All the bedroom doors slam very loudly. Therefore from 3am onwards there were doors constantly banging and young party goers going from room to room and banging doors constantly
Verified traveller
Stayed 1 night in Apr 2023
Response from manager47 on 25 Apr 2023
Dear Anonymous, thank you for your review. We apologise for any disturbances you may of had during your stay. We tend not to attract the younger, party goer guests and have no log/records from our night staff regarding noise complaints on the date of your stay. If we have been advised of any problems we would of course addressed the issue immediately. Based on the information provided we have sent our maintenance staff to check and adjust the door closers. Again we apologise and hope that you will visit us again in the future.
10/10 Excellent
Jackie
21 Apr 2023
Jackie
Stayed 1 night in Apr 2023
Response from manager47 on 25 Apr 2023
Thank you for your 10 out of 10 response to your stay, we are delighted by your review.