Living area | TV, fireplace
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Reviews of Critchley Hackle

3 out of 5
Critchley Hackle
585 Teding Van Berkhout Street, Dullstroom, Mpumalanga

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 36 reviews" "
Rating 8 - Good. 13 out of 36 reviews" "
Rating 6 - Okay. 4 out of 36 reviews" "
Rating 4 - Poor. 0 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay
We were greeted on arrival by the owner, who was extremely welcoming and hospitable. The room was extremely spacious and well appointed and the breakfast excellent. Dullstroom is evidently the highest town in South Africa at well over 2000 metres above sea level. As such it is somewhat cooler than most of the country and provided a welcome respite. We would have no hesitation in recommending Critchley Hackle and hope to return ourselves next year.
Stayed 1 night in Mar 2019

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Spent 1 night, room clean, bed comfortable. Cold at night and fire was lit in room. Electric blankets provided. Meals tasty. Staff helpful. No wifi
Stayed 1 night in May 2017

6/10 Okay

CP

Disliked: Property conditions & facilities
Although the setting is beautiful, the hotel appears worn down and needs attention. The room, supposed to be a superior room, was shabby and is badly in need of a proper upgrade.

10/10 Excellent

peter, cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to Birdlife annual meet
Stayed one night because of unexpected day trip to Vic Falls. Booked it late. Friendly receptionist. Great room/suite. Had drink at bar then went out for dinner. Packed breakfast ready for early departure next morning. Looked like a great place to relax but no time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nettie

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful area.
The area, buildings, environment, nature, garden, restaurant all beautiful....however: the carpets in the room really need to be cleaned. I also requested a room with aircon and a king sized bed, however, we got a room without aircon, and two queen sized beds pushed together.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Lovely accomadation with friendly staff. Great local activities and local restaurants.

10/10 Excellent

Marinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!!

8/10 Good

carol, RSA CD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil in harmony with countryside
Dinner I thought was expensive but delicious. R250 would have been better. Relish white crisp cotton sheets nice decor lovely setting tasteful decor and free breakfast. Will definately be back.

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Abel Jacobus, Pretoria

Liked: Staff & service, room comfort
Disliked: Cleanliness
Still a diamond, but needs to be cleaned
I have previously stayed at this hotel a couple of years ago and the look and feel was fantastic! not much has happened since then, rooms ect are still the same. One can see that no upgrades have been done in years.

10/10 Excellent

Fiona, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderfully relaxing visit. Everything was great from the warm hospitality of the staff to the elegant comfort of the accommodation.

10/10 Excellent

Daniel, Nelspruit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed quality stay
Very good with excellent setting, ambiance, classy relaxed background music, good food and service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Carey-Anne, Johannesburg

Liked: Cleanliness, room comfort
For the price and the star rating I expected much more. The bathroom was very small and needs maintenance. The paint on the ceiling in the shower is peeling. There was no room service available as we were told and when we visited the bar later in the evening there was no service so we left and went somewhere else.

8/10 Good

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Laura-Jane, Benoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with friendly staff
We stayed the night for our wedding anniversary, they sent a bottle of champagne to our room, this was a wonderful gesture.The room was warm and comfy and a beautiful view of the dam.Breakfast was amazing. Staff were super friendly

8/10 Good

Andrew, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfed guest
We had a warm and cosy winter stay over between Mpumalanga and JHB. We had a good breakfast looking out over the picturesque fishing dam. There was an issue with our Hotels.com booking, however the hotel management fixed this quickly for us.

10/10 Excellent

Nicci, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting, so peaceful!
Very tranquil hotel. Nice and close to town too, so you can walk everywhere.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jeanine, Johannesburg

Liked: Cleanliness, property conditions & facilities, room comfort
Critchley Hackle is beautiful.

10/10 Excellent

Dawie van der Merwe, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, great food and a beautiful setting
Professional but very personal service. The breakfast that is included is of very high quality. For all meals the chef's food is of gourmet quality. Rooms are big enough and the setting next to the dam but in the centre of the town is great.

8/10 Good

Visitor, Morningside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and great service
The food and service was exceptional.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Only a one night stay. Good location- great setting next to man-made lake. Great service by all staff. Upgraded to lake-view on arrival. Food was quite good. Room perhaps need an upgrade (particularly carpets). Overall, recommend this hotel.

10/10 Excellent

Craiggers, USA/SouthAfrica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional stop-over
We broke up our trip between Kruger and Joburg with an overnight at this lovely oasis in Dullstroom and it was well worth it. Excellent service, friendly staff, superb meals and great overall design. The price was very good and the accommodation was truly top class. Would do this again for a romantic getaway.

10/10 Excellent

Jet setter, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Very nice lodge - service was excellent. Had a minor problem with our rooms fire place and was given a new room and complimentary dinner for my wife and myself. Will definately recommend to anyway !!!

10/10 Excellent

Tim, Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel and Location
We arrived from Jo'Burg on a picture perfect day in South Africa. It was the July thus the air temperature was a little cool. The staff on arriving were fantastic considering that we were travelling with two children (7 & 5 Years). The hotel staff lit a fire in our room at 5pm. The hotel building and location are beautiful. The grounds are stunning. We had breakfast here the following morning which was excellent. The staff and hotel are excellent, I am recommending this place to my in-laws for October. I would stay here again. I would also recommend going to the bird sanitary on the way into town, very knowledgeable and they but on a great show which is done twice a day, also Harres Pancakes is not to be missed as well as the Avil Brewery Pale Ale.

6/10 Okay

Martin

Liked: Staff & service
Disliked: Property conditions & facilities
Mooi authentiek
Wij waren 20 jaar geleden ook op deze locatie als koppel, Nu met onze dochter. Er is werkelijk niet veranderd in 20 jaar, war enerzijds een mooie herinnering gaf maar anderzijds enige upgrade was wenselijk geweest. Onze komst was blijkbaar over het hoofd gezien vandaar dat veel geïmproviseerd moest worden om warm water te krijgen en bedden alsnog op te maken. Open haard werkte nog niet . Deze locatie is werkelijk fantastisch gelegen maar verdiend een update !!
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and kindly stay here! Ideal for a stop and go

10/10 Excellent

Arwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Elisabeth, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlenswerte Unterkunft auf dem Weg zum Krüger
Stimmige Zimmer, sogar mit Cheminée, dieses wurde am frühen Abend eingefeuert! Zimmer mit Seeblick haben einen direkten Ausgang zu einer schönen Terrasse. Sehr gutes Abendessen (empfehlenswert)und Frühstück in einem schönen wintergartenähnlichen Raum. Ausgezeichnetes "home made muesli":-), man gab uns sogar einige abgepackte Portionen zum Abschied mit!

10/10 Excellent

Larry, Bern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"England" in Afrika
sehr gemütlich, alles tipp-topp auf dem Weg zum Kruger Park

8/10 Good

Marina, Winterthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllische Lage an einem Fischteich
Um einen grossen Teich angelegte sehr hübsche Cottages mit Kamin und Heizdecke im Bett. Genügend Parkplätze hübsches Restaurant mit ordentlicher Küche (Auswahl zwischen 2 Menüs). Frühstück sehr gut und reichhaltig. Für einen Zwischenstopp oder auch zwei drei Tage Aufenthalt sehr zu empfehlen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
correct
Equipements sont dans l'ensemble corrects. Bungalows situés autour d'un lac. Lits équipés d'un systéme de chauffage, mais un ne fonctionnait pas. Nous avons apprécié aussi la présence d'une cheminée, toutefois, une fois le feu éteint, pas de moyen pour le rallumer.