Title: The Highlander Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Highlander Hotel Luxury country house with full-service spa and steam room ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/5000000/4640000/4631100/4631065/6710ecfc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/5000000/4640000/4631100/4631065/d8de75ff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/5000000/4640000/4631100/4631065/89633d69.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/5000000/4640000/4631100/4631065/3950e94a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night](https://images.trvl-media.com/lodging/5000000/4640000/4631100/4631065/961c977f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Escape to The Highlander Hotel, a luxury country house near Dullstroom Nature Reserve. Unwind in the garden or by the fireplace, and indulge in a rejuvenating spa treatment or delicious meal at Chapter One restaurant. 8.0 Very good ## Popular amenities - Bar - Breakfast available - Pool - Spa - Room service - Laundry £174 includes taxes & fees 8 Dec - 9 Dec ## Room options ### Check availability for these dates Tonight [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=4631065&PinnedHotelID=4631065&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=4631065&PinnedHotelID=4631065&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 2 - Dec 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=4631065&PinnedHotelID=4631065&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=4631065&PinnedHotelID=4631065&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=4631065&PinnedHotelID=4631065&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=4631065&PinnedHotelID=4631065&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=4631065&PinnedHotelID=4631065&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=4631065&PinnedHotelID=4631065&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![TV](https://images.trvl-media.com/lodging/5000000/4640000/4631100/4631065/fc8e7113.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room ### Highlights Separate sitting area Soundproofed Fireplace Heating TV Ceiling fan Premium bedding Hairdryer - 1184 sq ft - Sleeps 2 - 1 King Bed ![Business Room, 1 King Bed | Premium bedding, soundproofing, bed sheets](https://images.trvl-media.com/lodging/5000000/4640000/4631100/4631065/6c763c3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Room, 1 King Bed ### Highlights Soundproofed Heating TV Day bed Premium bedding Separate bath and shower Hairdryer Private bathroom - Sleeps 4 - 1 King Bed ![Family Suite | Premium bedding, soundproofing, bed sheets](https://images.trvl-media.com/lodging/5000000/4640000/4631100/4631065/6aca4701.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Soundproofed Heating TV Separate bedroom Premium bedding Separate bath and shower Hairdryer Private bathroom - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Single Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDullstroom-Hotels-The-Highlander-Hotel.h4631065.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDullstroom-Hotels-The-Highlander-Hotel.h4631065.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-25.42389%2C30.10088&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TRDZuKc6C2gKrI808dLw4sqn0k8=) Corner of Lyon Cachet & Bosman Streets, Dullstroom, Mpumalanga, 1110 #### What's nearby - Wild About Whiskey - 5 min walk - 0.3 miles - Dullstroom Bird of Prey & Rehabilitation Centre - 2 min drive - 1.4 miles - Dullstroom Nature Reserve - 7 min drive - 2.6 miles - Verlorenvlei - 31 min drive - 12.7 miles - Lydenburg Hospital - 54 min drive - 42.4 miles #### Getting around - Johannesburg (JNB-O.R. Tambo Intl.) - 149 min drive #### Restaurants - ‪Altitude Bar - ‬10 min walk - ‪Harrie's Pancakes - ‬16 min walk - ‪The Rose Cottage - ‬17 min walk - ‪Duck and trout - ‬2 min walk - ‪The Poacher Restaurant - ‬10 min walk ## About this property ### The Highlander Hotel Luxury country house near Dullstroom Bird of Prey & Rehabilitation Centre Located close to Dullstroom Nature Reserve, The Highlander Hotel provides a terrace, a garden and a library. Indulge in a manicure/pedicure, a hot stone massage and a facial at the on-site spa. The on-site restaurant, Chapter One restaurant, offers breakfast and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception. You'll also find perks such as: - An outdoor pool, along with sunloungers - Free self-parking - English breakfast (surcharge), massage treatment rooms and wedding services - Smoke-free property, 4 meeting rooms and concierge services Room features All guest rooms at The Highlander Hotel have comforts, such as premium bedding, as well as More amenities include: - Separate baths/showers, free toiletries and hairdryers - TVs with satellite channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Fountain](https://images.trvl-media.com/lodging/8000000/7680000/7678600/7678536/9aafbe5e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dunkeld Country Estate Dullstroom - Pool - Spa - Parking included - Free WiFi 7.0 Good 91 reviews £64 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=7678536&PinnedHotelID=7678536&HadPinnedHotel=true®ionId=-1&adults=2) ![Bed sheets](https://images.trvl-media.com/lodging/97000000/96590000/96580900/96580884/9c26e3b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dunkeld East Dullstroom - Parking included - Free WiFi - Restaurant - Business services 8.2 Very good 14 reviews £67 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=96580884&PinnedHotelID=96580884&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Double Room | View from room](https://images.trvl-media.com/lodging/39000000/38090000/38084100/38084095/01543781.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cinzaco Dullstroom Dullstroom - Parking included - Free WiFi - Business services - Laundry 9.8 Exceptional 22 reviews £47 includes taxes & fees 11 Dec - 12 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=38084095&PinnedHotelID=38084095&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/24000000/23690000/23687300/23687228/ab946bf6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Browns' Luxury Guest Suites Dullstroom - Parking included - Free WiFi - Housekeeping 9.2 Wonderful 22 reviews £64 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=23687228&PinnedHotelID=23687228&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Twin Room, Shared Bathroom | Individually decorated, individually furnished, bed sheets](https://images.trvl-media.com/lodging/58000000/57950000/57943000/57942926/875bec38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elandskloof Trout Farm Dullstroom - Pool - Hot tub - Pet-friendly - Parking included 8.8 Excellent 5 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=57942926&PinnedHotelID=57942926&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Room - Bedroom 10 | Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/54000000/53220000/53212300/53212215/87bd54a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sleepat84 Dullstroom - Kitchen - Parking included - Free WiFi - Barbecue grill 9.0 Wonderful 32 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=53212215&PinnedHotelID=53212215&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/34000000/33210000/33207200/33207170/7651a01f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Highland Rose Country House & Serenity Spa Dullstroom - Spa - Parking included 6.0 1 review £44 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=33207170&PinnedHotelID=33207170&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; garden views ](https://images.trvl-media.com/lodging/5000000/4920000/4914900/4914846/b09d1603.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Walkersons Hotel & Spa Dullstroom - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 107 reviews £153 includes taxes & fees 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=4914846&PinnedHotelID=4914846&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Cabin (1) | Terrace/patio](https://images.trvl-media.com/lodging/5000000/4480000/4478600/4478592/6f0f4022.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Valley of the Rainbow Fly Fishing Estate Dullstroom - Parking included - Free WiFi - Housekeeping 10 Exceptional 12 reviews £41 includes taxes & fees 11 Dec - 12 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=4478592&PinnedHotelID=4478592&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/23000000/22830000/22828600/22828570/2934a019.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Verlorenkloof Estate Mashishing - Kitchen - Parking included - Restaurant - Laundry [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=22828570&PinnedHotelID=22828570&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily English breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 50 for adults and ZAR 50 for children - A bar/lounge - A restaurant ### Restaurants on site - Chapter One restaurant ### Things to do - Full-service spa - Library - Outdoor pool - Steam room - TV in common areas ### Family friendly - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - 4 meeting rooms - Business centre - Conference centre (323 square foot of space) ### Outdoors - Garden - Picnic area - Pool loungers - Terrace ### Full-service spa - 2 treatment rooms - Couples treatment rooms - Facials - Hot stone massages - Manicures/pedicures ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - No lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Banquet hall - Fireplace in lobby - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Separate bathtub and shower - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service ### More - Electrical adapters - Heating - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 8:00 PM Minimum check-in age - 21 ### Check-out Check-out before 10:00 AM ### Special check-in instructions The front desk is open daily from 6:30 AM - 8:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for English breakfast: from approximately ZAR 50 for adults and from ZAR 50 for children - Cleaning/housekeeping/linen are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### National rating Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation. ### Property is also known as Urban Hip Highlander Urban Hip Highlander Dullstroom Urban Hip Hotels Highlander Urban Hip Hotels Highlander Dullstroom Urban Hip Hotels Highlander Country House Dullstroom Urban Hip Hotels Highlander Country House Urban Hip Hotels The Highlander Highlander Hotel Dullstroom Highlander Dullstroom The Highlander Dullstroom The Highlander Hotel Dullstroom The Highlander Hotel Country House The Highlander Hotel Country House Dullstroom ## Frequently asked questions ### Does The Highlander Hotel have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at The Highlander Hotel? > As of 1 Dec 2025, prices found for a 1-night stay for 2 adults at The Highlander Hotel on 8 Dec 2025 start from £173.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Dullstroom-Hotels-The-Highlander-Hotel.h4631065.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Highlander Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Highlander Hotel? > Self-parking is free at this property. ### What time is check-in at The Highlander Hotel? > Check-in start time: 4:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available. ### What time is check-out at The Highlander Hotel? > Checkout is at 10:00 AM. ### Where is The Highlander Hotel located? > Located in the heart of Dullstroom, this luxury country house is 1.2 mi (1.9 km) from Dullstroom Bird of Prey & Rehabilitation Centre and 2.1 mi (3.3 km) from Dullstroom Nature Reserve. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Highlander Hotel Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 9.4 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 30 8 - Good 25 6 - Okay 6 4 - Poor 5 2 - Terrible 5 ### 8/10 Good #### Verified traveller 10 Aug 2022 Liked: Cleanliness, staff & service #### Great location, just overpriced restaurant The location of the hotel is good. The stairs down the the rooms is built for somebody with long legs and the ramp - not sure if that is for a wheel chair which I will never use. The restaurant is very over priced and its really not great food. The food at Mrs Simpson is WAY better. The fire place, having a vent right on top, the room was always smelling of smoke. Rooms do all need a little TLC. Staff is very friendly and helpful. ##### Verified traveller Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### Andries 19 Apr 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent for families Excellent hotel for a family stop-over on the way back from Kruger. Friendly staff, excellent service, great facilities and an awesome restaurant! ##### Andries Stayed 1 night in Apr 2022 ### 10/10 Excellent #### Jarred 1 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great room. Lovely staff ##### Jarred Stayed 1 night in Oct 2021 ### 10/10 Excellent #### hylke 4 Aug 2021 Liked: Cleanliness, property conditions & facilities, room comfort #### Excellent Excellent service and Hotel, stunning staff ##### hylke Stayed 1 night in Jul 2021 ### 8/10 Good #### Verified traveller 3 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good trip Was good ##### Verified traveller Stayed 1 night in May 2021 ### 2/10 Terrible #### Verified traveller 5 Jan 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 掲載された写真とはかなり異なり、古いホテルでした。また、部屋もかなり古く、水回りもあまり綺麗とは言えませんでした。ホテル内のレストランも小さく、ディナーしようとしたらフルブッキングだと宿泊者ですら冷たく断られました。 ##### Verified traveller Stayed 1 night in Dec 2020 ### 10/10 Excellent #### susan 22 Nov 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort AWESOME WEEKEND AWAY - GREAT BOUTIQUE TYPE HOTEL ATTENTION TO DETAIL ##### susan Stayed 1 night in Nov 2020 ### 10/10 Excellent #### Johan 9 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Great place great time ##### Johan Stayed 1 night in Sep 2020 ### 10/10 Excellent #### Jeremy 31 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A Christmas Delight Stayed in hotel 23rd December to 26th December 2019 with my partner and her mum.It was a beautiful experience. Both rooms where very good and met our expectations. The hotel grounds where beautiful and relaxing and felt very secure.The hotel staff where very professional and helpful. The food was of the highest standard and Christmas Day dinner at the hotel was a wonderful experience, sharing the day with the owners and their family friends and guests. I would recommend a stay at this hotel and experience the delights of the hotel and area. A big thank you to the owners and their family for being so welcoming and helpful to make our stay such a pleasure and being so kind. ##### Jeremy Stayed 3 nights in Dec 2019 ### 8/10 Good #### Pieter, Southampton, UK 20 May 2019 Liked: Cleanliness, staff & service, amenities Lovely fireplace in the room. Room nice but a bit tired in places, broken blind, gaffer tape on the step up to the bathroom, and bathroom could do with a renovation. ##### Pieter Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Fumito 12 Feb 2019 Liked: Staff & service, property conditions & facilities, room comfort Water was not clear but others were perfect! ##### Fumito Stayed 1 night in Feb 2019 ### 4/10 Poor #### Owen 28 Dec 2018 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### In effective communication I had a problem on my arrival as I was informed that my reservation was not in place! I was also made to sign the manual credit card printed slips, which I have never done before when booking through hotel.com! I am scared of a possible double charge! ##### Owen Stayed 1 night in Dec 2018 ### 8/10 Good #### Terblanche 3 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good property with friendly staff Check in a little slow, the hotel could not find our reservation. Other than that, staff very friendly and helpful, beautiful property and nice breakfast. ##### Terblanche Stayed 1 night in Dec 2018 ### 10/10 Excellent #### Simon 12 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highland hideaway. Well worth spoiling yourself if you’re ever in Dullstroom with undoubtedly the best boutique hotel in the area. Fireplaces in rooms just add to that extra bit of comfort. A very special hideaway. ##### Simon Stayed 1 night in Nov 2018 ### 10/10 Excellent #### Paul, Johannesburg 12 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazingly friendly hotel with very comfortable accommodation. ##### Paul Stayed 1 night in Nov 2018 ### 10/10 Excellent #### Christopher 13 Sept 2018 #### Lovely place for a Dullstroom getaway Lovely spot, nice management and team ##### Christopher Stayed 2 nights in Sep 2018 ### 6/10 Okay #### Albert 20 Aug 2018 #### Some work needed Upon arrival we were disappointed in that many of the items / features that were published on the booking sites were in fact not offered. Contrary to what was advertised, there was no airconditioning, coffee maker, in-room telephone, Wi-Fi in rooms nor luxury bedding. In fact, the bedding was almost threadbare with a hostel-type blanket underneath the duvet to give some warmth. The mattress on our bed needed replacement. We highlighted this to the current managers. Their explanations made it clear why the features were not available and why the buildings were in need of urgent maintenance. Apparently the hotel group had been liquidated and was recently taken over by new owners. Efforts are underway to catch up with a two-year backlog of neglect. The rooms but especially the common areas have a luxurious and classy feel. Rooms are huge but as mentioned need some maintenance. The spirit of the managers who were apparently appointed two weeks prior to our stay, made our stay memorable one. The breakfast was outstanding and all staff offered service with a smile. I am confident that advertised quality and a 5 star rating might be achieved. ##### Albert Stayed 2 nights in Aug 2018 ### 10/10 Excellent #### Verified traveller 24 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place Was great and very comfortable. Rooms very nice and spacious. ##### Verified traveller Stayed 2 nights in Mar 2018 ### 8/10 Good #### Gerardus 11 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hög klass!! Utmärkt boende i många bemärkelse. Tyvärr blev det enbart en natt denna gången men skall säkerligen boka en längre vistelse när området besökes igen. ##### Gerardus Stayed 1 night in Feb 2018 ### 10/10 Excellent #### CARL 7 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic palace This hotel is amazing. The staff couldn't do enough for you. We were made to feel like lord and lady. Drinks were very reasonable in price. Although we were the only guests in the hotel the staff were still as enthusiastic as if the place was full. We stayed in suite 1 it was amazing. Had a fire in the fireplace in the evening very romantic. Definitely would stay here again should we ever be in the area. We also went to a whiskey tasting just down the road .. well worth a couple of hours. ##### CARL Stayed 1 night in Jan 2018 ### 8/10 Good #### Marie Monique 25 Jun 2017 Liked: Staff & service Disliked: Property conditions & facilities #### Great location for Dullstroom The hotel was convenient for our overnight stay in Dullstroom. However the hotel room was looking tired and could do with a revamp. Staff member Simon was excellent and had great Public Relations skills. However the staff member on duty at Reception forgot our request for one teabag which was disappointing. ##### Marie Monique Stayed 1 night in Jun 2017 ### 8/10 Good #### Verified traveller 30 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful rooms and very accommodating people. Very good breakfast. Close to town we walked. Wild about whisky is worth a trip. ##### Verified traveller ### 8/10 Good #### Cheryl 28 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant stop over Overnight stop over Really nice suite breakfast was excellent ##### Cheryl ### 4/10 Poor #### Wendy 20 Feb 2017 Disliked: Staff & service, room comfort #### Unimpressed Bed was hard. TV remote didn't work and had to ask twice to get it resolved. room was average. No water on morning of departure. No wireless in the rooms. Lamp next to bed stopped working. Breakfast was below average. Not what I would expect from a 5 star rating or even 4 stars. ##### Wendy ### 6/10 Okay #### Lena 2 Jan 2017 Disliked: Room comfort The sleeper couch was uncomfortable. ##### Lena ## Expedia's Latest Trends ### Hotels > [The Palace of the Lost City at Sun City Resort](https://www.expedia.co.uk/Sun-City-Hotels-The-Palace-Of-The-Lost-City-At-Sun-City-Resort.h392096.Hotel-Information) > > [Mabula Game Lodge](https://www.expedia.co.uk/Bela-Bela-Hotels-Mabula-Game-Lodge.h1559026.Hotel-Information) > > [Kwa Maritane Bush Lodge](https://www.expedia.co.uk/Pilanesberg-National-Park-Hotels-Kwa-Maritane-Bush-Lodge.h526966.Hotel-Information) > > [Sebatana Private Reserve](https://www.expedia.co.uk/Vaalwater-Hotels-Sebatana-Private-Reserve.h32459379.Hotel-Information) > > [The Kingdom Resort](https://www.expedia.co.uk/Moses-Kotane-Hotels-The-Kingdom-Resort.h6792618.Hotel-Information) > > [Glen Afric Country Lodge](https://www.expedia.co.uk/Broederstroom-Hotels-Glen-Afric-Country-Lodge.h27136993.Hotel-Information) > > [Gondwana Game Reserve](https://www.expedia.co.uk/Mossel-Bay-Hotels-Gondwana-Game-Reserve.h4145102.Hotel-Information) > > [Woodbury Tented Camp - Amakhala Game Reserve](https://www.expedia.co.uk/Sidbury-Hotels-Woodbury-Tented-Camp-Amakhala-Game-Reserve.h9642577.Hotel-Information) > > [Ivory Tree Game Lodge](https://www.expedia.co.uk/Pilanesberg-National-Park-Hotels-Ivory-Tree-Game-Lodge.h5994597.Hotel-Information) > > [Kariega Game Reserve - Main Lodge](https://www.expedia.co.uk/Kenton-On-Sea-Hotels-Kariega-Game-Reserve-Main-Lodge.h4576469.Hotel-Information) > > [Tsala Treetop Lodge](https://www.expedia.co.uk/Plettenberg-Bay-Hotels-Tsala-Treetop-Lodge.h1030430.Hotel-Information) > > [Lush Private Game Lodge](https://www.expedia.co.uk/Pilanesberg-National-Park-Hotels-Lush-Private-Lodge.h24940930.Hotel-Information) > > [Kwa Maritane Self-Catering Chalets](https://www.expedia.co.uk/Pilanesberg-National-Park-Hotels-Kwa-Maritane-Self-Catering-Chalets.h22471915.Hotel-Information) > > [Inverdoorn Private Game Reserve](https://www.expedia.co.uk/Breede-River-Hotels-Inverdoorn-Private-Game-Reserve.h3131643.Hotel-Information) > > [Park Inn by Radisson Polokwane](https://www.expedia.co.uk/Polokwane-Hotels-Park-Inn-By-Radisson-Polokwane.h17771611.Hotel-Information) > > [Hartford House](https://www.expedia.co.uk/Mooirivier-Hotels-Hartford-House.h27344764.Hotel-Information) > > [The Cabanas Hotel at Sun City Resort](https://www.expedia.co.uk/Sun-City-Hotels-The-Cabanas-Hotel-At-Sun-City-Resort.h9459.Hotel-Information) > > [Sanbona Wildlife Reserve](https://www.expedia.co.uk/Barrydale-Hotels-Sanbona-Wildlife-Reserve.h1155735.Hotel-Information) > > [Margate Beach Club](https://www.expedia.co.uk/Margate-Hotels-Margate-Beach-Club.h9458217.Hotel-Information) > > [Pumba Private Game Reserve](https://www.expedia.co.uk/Grahamstown-Hotels-Pumba-Private-Game-Reserve.h2319463.Hotel-Information) > > [Mhondoro Safari Lodge & Villa](https://www.expedia.co.uk/Vaalwater-Hotels-Mhondoro-Safari-Lodge-Villa.h11522151.Hotel-Information) > > [Vuyani River Lodge](https://www.expedia.co.uk/Hoedspruit-Hotels-Vuyani-Tented-Camp-All-Inclusive.h57157744.Hotel-Information) > > [Vuyani Safari Lodge](https://www.expedia.co.uk/Hoedspruit-Hotels-Vuyani-Safari-Lodge-All-Inclusive.h36961786.Hotel-Information) > > [Aquila Private Game Reserve & Spa](https://www.expedia.co.uk/Touws-River-Hotels-Aquila-Private-Game-Reserve-Spa.h6347327.Hotel-Information) > > [Mdluli Safari Lodge](https://www.expedia.co.uk/Kruger-National-Park-Hotels-Mdluli-Safari-Lodge.h38870272.Hotel-Information) > > [Garden Route Game Lodge](https://www.expedia.co.uk/Albertinia-Hotels-Garden-Route-Game-Lodge.h2917158.Hotel-Information) > > [The Cascades Hotel at Sun City Resort](https://www.expedia.co.uk/Sun-City-Hotels-The-Cascades-Hotel-At-Sun-City-Resort.h9515.Hotel-Information) > > [Tshukudu Bush Lodge](https://www.expedia.co.uk/Pilanesberg-National-Park-Hotels-Tshukudu-Bush-Lodge.h1201423.Hotel-Information) > > [Sun City Hotel and Casino](https://www.expedia.co.uk/Sun-City-Hotels-Soho-Hotel-Casino-At-Sun-City-Resort.h527184.Hotel-Information) > > [The Oyster Box](https://www.expedia.co.uk/Umhlanga-Hotels-The-Oyster-Box.h2939964.Hotel-Information)