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Reviews of Apartments Plaza

3 out of 5
Apartments Plaza
Nalješkoviceva 22, Dubrovnik

Reviews

8.0

Very good

Rating 10 - Excellent. 23 out of 61 reviews" "
Rating 8 - Good. 25 out of 61 reviews" "
Rating 6 - Okay. 6 out of 61 reviews" "
Rating 4 - Poor. 4 out of 61 reviews" "
Rating 2 - Terrible. 3 out of 61 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, room comfort
What a Gem
The location was fantastic. We were right in old town. Close to many wonderful restaurants. The apartment had a nice big bathroom, the bed was comfortable. Everything we needed. The host has great recommendations, checked in on us to make sure we were enjoying our stay. Just an amazing find!
Stayed 4 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
The landlady was so nice and helpful! She advise us things to do and where to eat. Location is very central.
Stayed 3 nights in Jun 2022

8/10 Good

LJ, Lytham

Liked: Cleanliness, staff & service, amenities
Spacious apartment in central location. Shower kept blocking up but other than that a lovely apartment and would stay there again.
Stayed 7 nights in Sep 2019

2/10 Terrible

Lindsay

Disliked: Staff & service, room comfort
This unit was about 80 steps uphill not the 4 pictured in the booking photo making it difficult to drag luggage or supplies up the stairs. in addition i found the unit cold damp and moldy smelling especially at night. I had to ask the booking company repeatedly for a blanket as none was provided. It arrived at 9:30 at night with the unpleasant owners representative who yelled at me for even requesting this. the bedding was damp and unpleasant to sleep on. The unit was so damp that when i washed my clothes the first night in the unit washer and put them on the drying rack provided the clothes never dried in 3 days. In my opinion this unit is not worth renting and the customer service beyond poor.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was quite spacious and well located for exploring the old town. There are plenty of restaurants within a few minutes walk. The WiFi was good, a/c worked well and kitchen had the essentials. Host was friendly and met us right on time. It is up fairly steep steps which may be an issue if you have heavy luggage. Only negative for me was the bed wasn't that comfortable.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jun 2019

4/10 Poor

Aely, Pennsylvania

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too many steps to clime up. Very unflexible host. Apartment looks dirty especially the bathroom. I stayed in five different apartment in different Croatian cities. This is definately the worst one.
Stayed 4 nights in Oct 2018

4/10 Poor

Joe

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lovely apartment, terrible service
My girlfriend and I recently stayed here for three nights as part of a trip around Croatia. Firstly, the apartment itself was lovely. The apartment is located a stone’s throw away from the Main Street in the old town, but is up A LOT of stairs - not a problem for us, but not appropriate with anyone with mobility issues or small children. Unfortunately, that is where our positive review ends. We were met at the apartment by a woman who was, quite frankly, rude. She was short and snappy and didn’t really answer any of our questions. (It seemed like an inconvenience that we wanted to know about the local area.) She explained to us in more than one room at a time and it was not to be put on less than 20°c. She also told us we must turn it off when not in the apartment. One of these stipulations would have been understandable, but all three together meant that apartment was uncomfortably warm the whole stay. We did put the air con down to 19°c one evening, and the following day got an angry email and a note through the door. We enquired by a late check out, sent several emails, none of which were responded to (interesting an email was sent about the air con). We were informed that the bedding would be changed after the second day - it was not (however the towels were). Overall, the apartment is well located, spacious and clean, but the poor service and unbearable air conditioning situation means that we would not return.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location!
Location was excellent within City Walls and we were greeted by an exceptional host. Lots of restaurants and entertainment in the area, and can walk to all the local attractions. If you can handle a few sets of stairs, this is highly recommended.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The apartment is in a great location with easy access to the cable cars, harbour, restaurants, and of course, old town.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment in the Old Town.
Nice studio apartment in the Old Town. Very convenient and Owner is very accessible. I wish washing machine was working but other than that, very quiet and pleasant.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and lovely apartment right in the heart of Old Town. The host was there to meet us upon arrival and provide orientation. Since it is up 87 steps, people using this accomodation must be able to carry any belongings to the apartment. Has cooking facilities.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful host who was most helpful.
Property is well equipped and the host was fabulous! Lovely lady who provided good advice and took care to explain everything. The studio is in the heart of the old city. Only thing to improve was communication... and possibly more cooking pots and pans.
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Helpful landlord. Convenient location for visiting Old Town. Parking is not available and must be arranged outside the Old Town. Parking options were EXTREMELY expensive. Overall, the apartment itself was fine but the Old Town was so filled with tourists that it felt like a Disney set. Disappointed.
Stayed 2 nights in Oct 2017

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying right in the Old City.
The apartment was clean, well laid out and located in the old city so was great for sightseeing. An charming, authentic apartment - just off the main area and surrounded by great places to eat and little bars. We had a friendly welcome. A lovely place to stay - worth mentioning there are a fair number of steps to get to it, so an absolute no if you have any mobility difficulties.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, convenient place in Old Town
Stayed in the Studio with City View. Apartment was twice the size I had expected and had cooking facilities and a fridge in the upstairs living area. It was spotlessly clean with a large, comfortable bed. Shower was good. City view (very nice, including the sea) could only be seen if standing up in front of the window in the living area - not a criticism, just a fact. If you are small enough like me you can sit in the window sill and enjoy the view and the sun. There are ~90 steps up to the apartment from the main street. Very easy for averagely fit, fully mobile people like us. Nice and quiet up there as well, but easy walking distance to the rest of the Old Town. Standard check-in was 2pm. We advised our arrival at 11 in advance as requested (not expecting to check in earlier) and were told by the agent to leave our bags at a (chargeable) left luggage on the main street and go to the apartment at 2. We did this and the owner said she had prepared for an early check-in for us - would have been nice if this had been communicated by the agent. Maybe check if you can get in touch with the owner directly when booking.
Stayed 2 nights in Sep 2017

10/10 Excellent

Kate, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous apartment in the old town
A fantastic place to stay in the old town, close to all of the sights but still very quiet. The apartment is much larger than a studio and had a great view across the town.
Stayed 3 nights in Aug 2017

8/10 Good

a, Boston

Liked: Cleanliness, property conditions & facilities, room comfort
Apartment in the city center
The apartment is in an excellent location, right in the center of the city.
Stayed 2 nights in Aug 2017

2/10 Terrible

lambros, sydney

Disliked: Cleanliness, staff & service, room comfort
the owner was very intrusive
Hotel owner didn't change towels daily, owner didn't supply toilet paper to our room. made to purchase our own. Hotel owner didn't allow us to use aircon as we pleased. the washing machine was used by us and the owner disconnected the machine and blocked access to the machine. The owner was in our room whilst we were still in house on 3 occasions we asked her to leave and felt very unsafe with our belonging in the room. we departed a day earlier to be cautious of our belongings. Please note this property is not worth of Expedia wholesaler/sales promoter. Please investigate as we had this occurred to us whilst on our honeymoon.
Stayed 3 nights in Aug 2017

8/10 Good

Marta, London

Liked: Cleanliness, property conditions & facilities, room comfort
Nice apartment fantastically located
The apartment is within the walls of old town Dubrovnik. Nice as it is, to drag the suitcase up the hundreds of stairs is hard work. Place was extremely clean and had all the facilities.
Stayed 2 nights in Aug 2017

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Lovely city, but charger stolen in apartment
Me and friend had a lovey 3 days in Dubrovnik from 8-10th July. The apartment was in a good location and felt safe. I was therefore very disappointed to leave our time at the apartment without my phone charger me adaptor which I believe to have been stolen by either the land lady or the cleaner. We had checked out of the apartment and then two hours later I realised I had left my charger and adaptor plugged in (I did not take this outside the apartment with me at anytime). As we were still in Dubrovnik I quickly ran back to the apartment (up a lot of stairs) where I saw the landlady talking to neighbours in the distance. She looked to initially ignore me until I called after her to stop. I then explained I had left my phone charger and she said the cleaner had been and not seen anything and neither had she. I then asked if I could check anyway as I was there and she reluctantly let me in. To my surprise it wasn't there and I believe either she or the cleaner had taken it as she was acting very sly. Extremely disappointed that this hAppened and dampened the end of a very enjoyable trip to Dubrovnik.
Stayed 2 nights in Jul 2017

6/10 Okay

Sarah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Spacious but not comfortable
Our apartment in Apartments Plaza was spacious and located in a great area. The apartment owner was very kind, however we wish there was more of an element of hospitality. We arrived in Dubrovnik at 8am with carry on size luggage bags. We requested to leave our bags at the apartment (not to have apartment access) after the guests before us had checked out but the owner refused to allow us to leave bags anywhere on the property until our check in time at 2pm. Dubrovnik is a town of many stairs, so we lost a whole half day because we couldn't see the sights with our luggage in tow. We ran into the apartment owner a few times and she continuously complained about the other guests staying at the apartment both before and during our stay. She also promised to empty the trash in the apartment and did not. Finally, the mattress was very uncomfortable and was covered in paper thin sheets and lumpy/smelly pillows. Overall, the price is reasonable for the amount of space that you get and to be situated in the city walls, but with the multitude of apartments available we would not opt to stay here again. It's also worth noting that check out time is 10am which is earlier than the Dubrovnik standard of 11am which left us in the same position for our departure day as it did at arrival. There are so many apartments available and I think we would've had better luck elsewhere.
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment Plaza Dubrovnik
Wonderful host, nice apartment with a small kitchen that includes plates, glasses, and silverware. Convenient location in old city (worth climbing 90 stairs!)
Stayed 5 nights in Jun 2017

10/10 Excellent

patty, CA

Liked: Staff & service, property conditions & facilities, room comfort
Nice apartment / excellent location
Excellent location : right in the middle of the old town
Stayed 3 nights in May 2017

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment Plaza Dubrovnik
Great apartment in an excellent location. The apartment is on the upper level of the old city so it's removed from the noise and congestion of the busy lower streets.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly host, beautiful room, great location
Great place to stay at affordable price. It is right in the middle of the old town. You don't need any transportation to get anywhere. Everything is within walking distance. Host is extremely friendly and patient. Always ready to help. Room is nice and we got a free upgrade during low season which the host provided out of her own free will.

8/10 Good

paul, Yorkshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment is well situated up some steps in a narrow alley just up from the main street of the old town (Stradum).The apartment was well finished to a high standard. We had 2 floors with bedroom (double bed) and bathroom on the first floor and a living room with sofa, television, table and chairs, hob and sink in an attic room above. There was lots of space, a view over the old town and all the facilities we needed. The owner welcomed us and emptied bins and changed towels part way through our stay. She was helpful and friendly and provided some large bath towels when we said we were going swimming in the sea. We loved it and would recommend it to friends. Great place to visit.

8/10 Good

Keith, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only for the young and/or fit
Apartment very good; clean and well maintained. Towels etc changed every two days. Problem is the 90 odd very steep steps up to the apartment from main street - not suitable for the older generation or the unfit.

8/10 Good

Glenn, London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable and clean.
Conveniently situated close to everything that is worth visiting. Lydia was very helpful and accommodating. We had a great time in Dubrovnik not only because we enjoyed the place, but because we had a very nice place to stay in.

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
Location is top of hill side, so you need lot of step up stairs from center main. Do not bring own your car. I paid $120 for 2days!! They never advise any idea.

6/10 Okay

David, LA

Liked: Room comfort
Disliked: Staff & service
Good Location, But Not Good Service
Landlady not there when I arrived. No housekeeping each day like every other place I've ever stayed - she says it is in the fine print that they don't provide any services, but it's not on Hotels.com that I can see.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 2 night break
It was a short break but the hotel was in such a good location easy to explore the area and make the most of old town.

8/10 Good

a, darlington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great apartment
we were met promptly, good directions given. Everything was as stated for the room, great city to visit

8/10 Good

Andrew, Coeur d'Alene, ID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Apartment
We spent 2 nights at Apartment Plaza in early July 2016. Overall it was a great stay. The room exceeded our expectations; it was large, well-decorated, very clean and in great shape. The air conditioning and wifi both worked great. Location was excellent, very close to everything and quite. The apartment is located at the top of a long set of stairs, but the old town is largely built on a hill, so is this very common and part of the charm. Not a problem unless you have mobility issues. Host was a little different but very nice and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Great
Good location

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
It was location right in the hear of old town so easy access to all sites. The staff were also very helpful and friendly. I would certainly recommend staying here.

10/10 Excellent

Jordan, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roomy apartment in a quiet area
Loved the apartment and the owner. Lidija was super friendly and greeted me to let me in and make sure I had everything for my stay. The room was much bigger than I expected, well furnished, and most importantly clean. The wifi was also super fast. I'd stay here again in a heartbeat! Thanks Lidija!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Excellent and spacious apartment for 2. Kitchen facilities and large bathroom. Great location in the old town but the stairs do get to you after a while. Very easy to find and fairly quiet, even though our apartment was on the ground floor. Would definitely recommend!!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Happy
Central location and super nice host! Would recommend.
Stayed 5 nights in Jun 2023

8/10 Good

Karen Paola

Liked: Cleanliness, room comfort
Muy bien ubicado y muy agradable el lugar. Nos dejaron una notita y pósteres de bienvenida, me encanto este detalle
Stayed 3 nights in May 2023

2/10 Terrible

Balthasar, Nürnberg

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Dreckige Bettlaken. Besitzerin die nachts Sturm klingelt damit man die Fensterläden schließt und dazu versucht die Tür aufzusperren. Klimaanlage verliert beim benutzen Wasser. Geschirr im Apartment war dreckig.
Stayed 4 nights in Sep 2020
Response from Branka on 2 Oct 2020
Dear Balthasar, thank you for your time for leaving review. Let us assure you that we take great attention on hygiene and cleanliness of the apartment, especially during the time of COVID-19. All the sheets are chemically treated as well as entire apartment. Regarding our polite request to close the windows let us remind you that weather during your stay was filled with thunderstorms as well as heavy rain. We kindly asked you two times in written form to close the windows and you saw the messages but did not reply nor react. Since we did not get any response from you and was worried about the flood we politely knocked on the door asking you kindly to close the windows which you recklessly did. As for the AC, the entire time during your stay it was running on 16 C with open windows. We had technicians just 3 days before your arrival cleaning it and confirming that everything is in order for which we have written certificate. We do hope that you have enjoyed your stay in Dubrovnik and wish you all the best. Kind regards, Branka Reservation Department

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zentral gelegen, freundliche Vermittlung und Einweisung, Kücheneinrichtung sehr spartanisch für Selbstversorger.
Stayed 3 nights in Oct 2019

8/10 Good

Arja

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien.
3 nuits dans ce studio tout équipé dans les remparts, à 2 pas de la rue principale du old Dubrovnik et à 80 marches! Kitchenette, produits d'hygiène, draps, serviettes, clim, wifi. Seul point négatif, l'aération. Une seule fenêtre donc aérer après avoir cuisiné était compliqué.Tout y est pour passer un excellent séjour au cœur de Dubrovnik. Nous avons été très bien accueillis et conseillés. Nous conseillerons ce studio autour de nous et reviendrons les yeux fermés !
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Lene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Astrid K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, clean and comfortable
We had a great stay here. Super nice location and friendly host. The apartment is clean and with high standard, with air condition, wi-fi, cooking and refrigerating facilities and even clothing washing machine. We stayed here for 4 nights. After 3 days we got new clean towels, which was nice. This neat studio is everything you need for a stay in Dubrovnik. We loved the street filled with plants outside. The apartment is situated near everything you need (restaurants, bars, shops), but in a quiet street away from most of the tourists. Would recommend for couples. The only thing missing was that there was not possible to contact the host directly, as everything went through the agency.
Stayed 4 nights in Oct 2018

4/10 Poor

Agneta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gärna Dubrovnik men inte samma hotell. 80 trappor!
Stayed 7 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Appartment in der Altstadt
das Apartment ist super gelegen in der Altstadt, absolut zentral. Der Service ist top, Wir durften nach Rücksprache vorher einchecken, hatten kleine Snacks, etwas zu Trinken als Wilkommensgruß. Wir wurden nicht alleine gelassen, sondern super betreut - nur zu empfehlen. Die Ausstattung ist absolut ausreichend, ist ja auch kein 4-Sterne-Hotel.
Stayed 4 nights in Sep 2017

10/10 Excellent

Marianne Dahl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt overnatningssted
Vi havde lejligheden med udsigt over byen - En dejlig lejlighed, som ligger perfekt i den gamle bydel. Nu skulle vi kun have en overnatning, så vi havde begrænset bagage med. Man skal være opmærksom på, at det er et byhus, som ligger i en gade med nogle trappetrin, men kan med fordel vælge at ind i gaden fra bymuren og ikke fra hovedgaden. Vi vil ikke betænke os på at benytte samme lejlighed igen, hvis vi skal til Dubrovnik.
Stayed 1 night in Aug 2017