Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
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Reviews of URBAN Al Khoory Hotel

4 out of 5
URBAN Al Khoory Hotel
Al Waha Street, Dubai, Dubai

Reviews

8.6

Excellent

Rating 10 - Excellent. 107 out of 186 reviews" "
Rating 8 - Good. 48 out of 186 reviews" "
Rating 6 - Okay. 16 out of 186 reviews" "
Rating 4 - Poor. 5 out of 186 reviews" "
Rating 2 - Terrible. 10 out of 186 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The people working there were interpersonally disgusting. They tried to paint a picture of me that was inappropriate. Treated me like a person committing something deviant. In addition, they weren’t too friendly and had biased views about me that made me uncomfortable. I couldn’t come and go without being judged and watched. It gave me anxiety and paranoid feelings. One night at 1:30am they sent a housekeeper up to room to bother me. Kept on knocking and ringing a doorbell saying housekeeping. I didn’t say anything, but I was pissed, because they woke me up. With the way these guys were thinking and acting they probably thought I brought hookers up there. When I checked out they asked me if I left anybody in the room? Overall the staff acted biased towards me, and gave me an impression that they were having misconceptions or misunderstandings about me. I was there on vacation as a solo traveler to see the country. It kind of took away from the experience that I was on vacation and away from work. I was annoyed by it and made me feel kinda out of place.
Stayed 3 nights in Apr 2024
Response from Urban Al Khoory Hotel on 19 May 2024
Dear Valued Guest,We appreciate the feedback you have given about your experience with us. We value your comments both positive and negative as they will help in improving our services. Rest assured that we will work on them with the team to improve our services and your experience with us. Allow us to make it up to you on your next visit. We are still positive to look forward to your next stay with us! Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here! Staff was very accommodating and cleaned my room everyday. I could also call the reception at any time for anything I needed. Would gladly stay here again
Stayed 12 nights in Apr 2024
Response from Urban Al Khoory Hotel on 7 May 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Najoua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was great and accommodating. Really all the staff is awesome!
Stayed 8 nights in Apr 2024
Response from Urban Al Khoory Hotel on 7 May 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

8/10 Good

Jayne

Travelled with family
Liked: Cleanliness, staff & service, amenities
No smoking area. Me shade on roof.
Stayed 13 nights in Apr 2024
Response from Urban Al Khoory Hotel on 5 May 2024
Dear Valued Guest, We appreciate the detailed feedback you have given about your experience with us. We are most touched by your generous comments and glad to learn that your experience at our hotel was amazing. We thank you once again for your generous compliments and we look forward to welcoming you back soon.Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Owais

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Urban Al Khoory Hotel on 5 May 2024
Dear Valued Guest, We appreciate the detailed feedback you have given about your experience with us. We are most touched by your generous comments and glad to learn that your experience at our hotel was amazing. We thank you once again for your generous compliments and we look forward to welcoming you back soon.Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Owais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, close to downtown Dubai. Room was spacious and clean. Staff were helpful and friendly.
Stayed 1 night in Apr 2024
Response from Urban Al Khoory Hotel on 28 Apr 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Real nice rooms, clean, and quiet.
Stayed 8 nights in Apr 2024
Response from Urban Al Khoory Hotel on 28 Apr 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Roya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice decorated room Friendly staff
Stayed 3 nights in Mar 2024
Response from Res on 30 Mar 2024
Thank you for choosing Al Khoory Hotel for your stay in Dubai.

10/10 Excellent

samara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place Ver clean and nice
Stayed 2 nights in Mar 2024
Response from Urban Al Khoory Hotel on 20 Mar 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Taha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is So nice and the stuff is very helpful! And it’s close to everywhere! Romoeo was the best! Thankyou so much everyone and i hope to see you again! Highly recommended :)
Stayed 7 nights in Feb 2024
Response from Res on 5 Mar 2024
GreetingsThank you for choosing Al Khoory Hotels

8/10 Good

Kashif

Liked: Cleanliness, staff & service, property conditions & facilities
I like the service which was excellent, but i didn't like it was to far from the metro, you had to use a bus to get to the metro and back.
Stayed 21 nights in Feb 2024
Response from Urban Al Khoory Hotel on 28 Feb 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Feb 2024
Response from Urban Al Khoory Hotel on 28 Feb 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

8/10 Good

Avinash

Stayed 2 nights in Feb 2024
Response from Urban Al Khoory Hotel on 22 Mar 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Lukman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that everyday at the breakfast buffet had several variety and so you didn’t have to eat the same things everyday Very helpful staff and very nice and welcoming especially Romeo and the other guys at the reception You have like 15 to 20 minutes drive to most of the attractions in Dubai and so you will enjoy your stay without spending a lot for transportation
Stayed 5 nights in Feb 2024
Response from Urban Al Khoory Hotel on 21 Feb 2024
Dear Valued Guest, Firstly, we would like to express our sincerest appreciation to you for your patronage. We are delighted to read that your overall stay with us was enjoyable. It is truly wonderful to read positive feedback, especially your recognition of our colleagues and it will further encourage them to fulfill our mission to deliver service beyond expectations.Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Marie Rose, PORTLAND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness of the property , friendliness of staff from front desk to housekeeping. Breakfast was pretty decent.
Stayed 12 nights in Feb 2024
Response from Urban Al Khoory Hotel on 20 Feb 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Ewan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a simple yet satisfactory hotel. The restaurant menu was excellent for a small hotel. Staff were polite and very helpful, which makes a huge difference.
Stayed 19 nights in Jan 2024
Response from Urban Al Khoory Hotel on 20 Feb 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Res on 15 Feb 2024
Thank you for choosing Al Khoory Hotels

6/10 Okay

GLORIA

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
There were spots on the shower's walls, like mold, bathroom trash can was rusty. The water temperature in the shower won't remain stable, it gets too hot or too cold. The digital privacy request doesn't seem to be effective as they still enter the room to clean regardless. The rooms are spacious. Most of the night it's quiet, but around 5:40 am you can hear the singing from the mosque across the street. Most of the staff are nice. There is a supermarket next to the hotel which is very convenient. Overall, it was a good experience, but there is a lot of room for improvement.
Stayed 7 nights in Jan 2024
Response from Urban Al Khoory Hotel on 18 Feb 2024
Dear Valued Guest,We appreciate the feedback you have given about your experience with us. We value your comments both positive and negative as they will help in improving our services. Rest assured that we will work on them with the team to improve our services and your experience with us. Allow us to make it up to you on your next visit. We are still positive to look forward to your next stay with us! Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful even for the breakfast! Front desk helped us find an app to get local taxis for a great price and activities they recommended were awesome!
Stayed 5 nights in Jan 2024
Response from Urban Al Khoory Hotel on 10 Feb 2024
Dear Valued Guest, Firstly, we would like to express our sincerest appreciation to you for your patronage. We are delighted to read that your overall stay with us was enjoyable. It is truly wonderful to read positive feedback, especially your recognition of our colleagues and it will further encourage them to fulfill our mission to deliver service beyond expectations.Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern hotel
Very clean modern hotel.Excellent service and staff
Stayed 5 nights in Jan 2024
Response from Urban Al Khoory Hotel on 10 Feb 2024
Dear Valued Guest, Firstly, we would like to express our sincerest appreciation to you for your patronage. We are delighted to read that your overall stay with us was enjoyable. It is truly wonderful to read positive feedback, especially your recognition of our colleagues and it will further encourage them to fulfill our mission to deliver service beyond expectations.Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Beckker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Urban Al Khoory Hotel on 10 Feb 2024
Dear Mr. Valued Guest, Thank you for giving us your wonderful rating. We are delighted to know that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind rating is highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

8/10 Good

anaam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Urban Al Khoory Hotel on 5 Feb 2024
Dear Valued Guest, Thank you for giving us your wonderful rating. We are delighted to know that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind rating is highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

8/10 Good

Jason, Raleigh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property itself was excellent some of the things in the room needed maintenance. The shower especially was either too hot or too cold. The shower was broken which released pressure also
Stayed 7 nights in Jan 2024
Response from Urban Al Khoory Hotel on 4 Feb 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

6/10 Okay

Flavio, RALEIGH

Business traveller, Travelled with partner
Disliked: Staff & service
On my last night there, the cleaning crew were making all sorts of noises cleaning the room next to mine. Mind you that this cleaning took place at 1 in the morning.
Stayed 7 nights in Jan 2024
Response from Urban Al Khoory Hotel on 4 Feb 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

8/10 Good

Raheel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Had a good stay overall, staff was helpful but the area is a bit noisy and far
Stayed 6 nights in Jan 2024
Response from Urban Al Khoory Hotel on 4 Feb 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was average. The staff was very and helpful. Would recommend for an affordable stay.
Stayed 14 nights in Jan 2024
Response from Urban Al Khoory Hotel on 5 Feb 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Angel

Stayed 5 nights in Jan 2024
Response from Urban Al Khoory Hotel on 4 Feb 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Kayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very friendly. Very welcoming and accommodating changing the room to a queen bed when we arrived. Upon checking out they were happy for us to leave our bags whilst we explored the city. Staff helped with bags in and out the property and organised all our taxis for us.
Stayed 1 night in Jan 2024
Response from Urban Al Khoory Hotel on 14 Jan 2024
Dear Valued Guest, We appreciate the detailed feedback you have given about your experience with us. We are most touched by your generous comments and glad to learn that your experience at our hotel was amazing. We thank you once again for your generous compliments and we look forward to welcoming you back soon.Kind regards, Urban Al Khoory Hotel Management.

6/10 Okay

Magdalini

Liked: Staff & service
Disliked: Property conditions & facilities
Very helpful and kind staff. Rooms have issues with too strong air conditioning and smell of dampness. Some rooms marketed as with view to burj kalifa. There is a view but is several tens of kilometres away! Check the map first.
Stayed 3 nights in Dec 2023
Response from Urban Al Khoory Hotel on 6 Jan 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and professional. The check-in, check-out process was easy. They let me keep my luggage in their store room as I had arrived much earlier then the check-in time. Shout out to Divyanshu, Ali, Rabi for helping me with the check-in and breakfast. The room was big enough for 2 people, clean and tidy. The queen size bed was comfortable and clean. The light switch were well placed next to each side of the bed so that you don't have to get out of the bed to switch on or off. The bathroom was clean and had a good supply of both hot and cold water. Had good breakfast options.
Stayed 3 nights in Dec 2023
Response from Urban Al Khoory Hotel on 2 Jan 2024
Dear Valued Guest, We appreciate the detailed feedback you have given about your experience with us. We are most touched by your generous comments and glad to learn that your experience at our hotel was amazing. We thank you once again for your generous compliments and we look forward to welcoming you back soon.Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Munish

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and luxury rooms.
Response from Urban Al Khoory Hotel on 10 Feb 2024
Dear Valued Guest, Firstly, we would like to express our sincerest appreciation to you for your patronage. We are delighted to read that your overall stay with us was enjoyable. It is truly wonderful to read positive feedback, especially your recognition of our colleagues and it will further encourage them to fulfill our mission to deliver service beyond expectations.Kind regards, Urban Al Khoory Hotel Management.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Issue with water pressure and temperature
I would give it 5 stars if it wasn't for the issue with water pressure and its temperature. It wasn't possible to take a relaxing shower because the temperature would change from hot to freezing cold and back. Other than that it was pretty good. Customer service was excellent, location of the property was great in terms of the proximity to everything. The breakfast was really good. The food was delicious and fresh. Their restaurant was open 24/7 which was excellent.
Stayed 7 nights in Dec 2023
Response from Urban Al Khoory Hotel on 21 Dec 2023
Dear Valued Guest,We appreciate the feedback you have given about your experience with us. We value your comments both positive and negative as they will help in improving our services. Rest assured that we will work on them with the team to improve our services and your experience with us. Allow us to make it up to you on your next visit. We are still positive to look forward to your next stay with us! Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Ron

Stayed 2 nights in Jun 2023
Response from Urban Al Khoory Hotel on 6 Dec 2023
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Ahlame

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2023
Response from Urban Al Khoory Hotel on 30 Nov 2023
Dear Valued Guest, Thank you for giving us your wonderful rating. We are delighted to know that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind rating is highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

8/10 Good

Prajwol

Stayed 2 nights in Nov 2023
Response from Urban Al Khoory Hotel on 21 Dec 2023
Dear Valued Guest, Thank you for giving us your wonderful rating. We are delighted to know that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind rating is highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Jayakrushna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff & all other employees exeelant
Stayed 3 nights in Nov 2023
Response from Urban Al Khoory Hotel on 26 Nov 2023
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Hossein

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Urban Al Khoory Hotel on 19 Nov 2023
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good
Stayed 4 nights in Nov 2023
Response from Urban Al Khoory Hotel on 13 Nov 2023
Dear Valued Guest, Thank you for giving us your wonderful rating. We are delighted to know that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind rating is highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

4/10 Poor

Bangally

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2023
Response from Urban Al Khoory Hotel on 13 Nov 2023
Dear Valued Guest, Thank you for giving us your wonderful rating. We are delighted to know that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind rating is highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Saheed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and wonderful staff
Stayed 4 nights in Oct 2023
Response from Urban Al Khoory Hotel on 24 Oct 2023
Dear Valued Guest, We really appreciate the detailed feedback you have given about your experience with us. We are most touched by your generous comments and glad to learn that your experience at our hotel was amazing. We thank you once again for your generous compliments and we look forward to welcoming you back soon.Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
October 2023 Dubai Stay
My stay at the Urban Al Khoory Hotel in Dubai was first class. All the staff were friendly and attentive. The cleanliness of the hotel was exceptional both in the public areas and in the rooms. The breakfast was amazing with a wide choice of items. The gym was adequate for the short time I was at the hotel, the pool deck was excellent.
Stayed 3 nights in Oct 2023
Response from Urban Al Khoory Hotel on 23 Oct 2023
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Saleem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Urban Al Khoory Hotel on 13 Nov 2023
Dear Valued Guest, Thank you for giving us your wonderful rating. We are delighted to know that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind rating is highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

8/10 Good

Alhagie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 11 nights in Oct 2023
Response from Urban Al Khoory Hotel on 23 Oct 2023
Dear Valued Guest, Thank you for giving us your wonderful rating. We are delighted to know that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind rating is highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property were fantastic, but around the property was bad
Stayed 4 nights in Oct 2023
Response from Urban Al Khoory Hotel on 16 Oct 2023
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Warm regards,Gopinath Gopalan Hotel Manager.

10/10 Excellent

Ebenezer, Kumasi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pristine rooms. close to downtown and major attractions.
Stayed 8 nights in Oct 2023
Response from Urban Al Khoory Hotel on 12 Oct 2023
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Warm regards,Urban Al Khoory Hotel Management.

8/10 Good

Abdulrahim

Liked: Cleanliness, staff & service, amenities
Overall is good place
Response from Urban Al Khoory Hotel on 8 Oct 2023
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Warm regards,Urban Al Khoory Hotel Management.

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at 4:30pm and my room wasn't ready so they decide to give me another room I was supposed to have a room with the view the only thing I seen was apartment building with clothes hanged out outside the room was all right?
Stayed 3 nights in Sep 2023
Response from Urban Al Khoory Hotel on 1 Oct 2023
Dear Valued Guest,Thank you for sharing candid feedback following your stay with us.Please accept our sincere apologies for the unpleasant arrival experience you encountered. It’s really disappointing for us to know that we failed to meet your expectations.We have made notes on the issues you have raised and have addressed them with high regard to avoid the recurrence of similar situations.We hope that this one experience will not deter your decision to stay with us again and anticipate that you will give us another chance to show you the best of our services. We look forward to welcoming you back with us.Warm regards,Urban Al Khoory Hotel management.

6/10 Okay

Ahmad

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
far, couldnt find parking place so i had to park outside the parking and I get a fine. i paid for breakfast and it was not worth it
Stayed 3 nights in Sep 2023
Response from Urban Al Khoory Hotel on 27 Sept 2023
Dear Valued Guest,We really appreciate the feedback you have given about your experience with us. We value your comments both positive and negative as they will help in improving our services. Rest assured that we will work on them with the team to improve our services and your experience with us. Allow us to make it up to you on your next visit. We are still positive to look forward to your next stay with us! Warm regards,Urban Al Khoory Hotel Management.

10/10 Excellent

FARAH

Travelled with family
Liked: Amenities
Everything was good
Stayed 2 nights in Aug 2023
Response from Urban Al Khoory Hotel on 28 Aug 2023
Dear Valued Guest, Thank you for giving us your wonderful rating. We are delighted to know that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind rating is highly appreciated. We look forward to welcoming you back for another memorable experience. Warm regards,Gopinath Gopalan Hotel Manager.

10/10 Excellent

AMIR ATTA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Urban Al Khoory Hotel on 28 Aug 2023
Dear Valued Guest, Thank you for giving us your wonderful rating. We are delighted to know that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind rating is highly appreciated. We look forward to welcoming you back for another memorable experience. Warm regards,Gopinath Gopalan Hotel Manager.