Title: The Tower Plaza Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Tower Plaza Hotel A family-friendly retreat near Dubai World Trade Centre where guests can enjoy a rooftop terrace, poolside relaxation, and convenient access to the city ## Photo gallery for The Tower Plaza Hotel ![Outdoor pool, pool umbrellas, pool loungers - The Tower Plaza Hotel (Dubai)](https://images.trvl-media.com/lodging/5000000/4620000/4618000/4617919/ebc7ea32.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive Studio Suite | Premium bedding, minibar, in-room safe, blackout curtains - The Tower Plaza Hotel (Dubai)](https://images.trvl-media.com/lodging/5000000/4620000/4618000/4617919/e3cb2d3b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - The Tower Plaza Hotel (Dubai)](https://images.trvl-media.com/lodging/5000000/4620000/4618000/4617919/78ce55f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, in-room safe, blackout curtains - The Tower Plaza Hotel (Dubai)](https://images.trvl-media.com/lodging/5000000/4620000/4618000/4617919/c0c42e99.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, in-room safe, blackout curtains - The Tower Plaza Hotel (Dubai)](https://images.trvl-media.com/lodging/5000000/4620000/4618000/4617919/ffe230ad.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Tower Plaza Hotel near Dubai International Convention and Exhibition Centre offers a rooftop terrace, poolside bar with sun loungers, Ayurvedic spa treatments, a coffee shop, and three restaurants. Guests appreciate free valet parking and easy access to public transit. ## Reviews 8.2 Very good ## Popular amenities - Pool - Hot tub - Spa - Parking included - Free Wi-Fi - Restaurant £109 includes taxes & fees 23 Jan - 24 Jan ## Room options ### Check availability for these dates Tonight [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=4617919&PinnedHotelID=4617919&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=4617919&PinnedHotelID=4617919&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 18 - Jan 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=4617919&PinnedHotelID=4617919&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=4617919&PinnedHotelID=4617919&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4617919&PinnedHotelID=4617919&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4617919&PinnedHotelID=4617919&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4617919&PinnedHotelID=4617919&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4617919&PinnedHotelID=4617919&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ### View all photos for Superior Room ![Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/5000000/4620000/4618000/4617919/db116ef6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.6 Exceptional 5 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Premium bedding Bidet - 409 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room ![50-inch TV with digital channels](https://images.trvl-media.com/lodging/5000000/4620000/4618000/4617919/18f3a18a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Premium bedding Bidet - 517 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, City View ![Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/5000000/4620000/4618000/4617919/5c99fe81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, City View 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Premium bedding Bidet - 366 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, City View ![Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/5000000/4620000/4618000/4617919/32c28f52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, City View 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Premium bedding Bidet - 517 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Executive Studio Suite ![Executive Studio Suite | Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/5000000/4620000/4618000/4617919/w1021h551x3y0-851c2438.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio Suite ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains - 1087 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Presidential Studio Suite, 2 Bedrooms ![Presidential Studio Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/5000000/4620000/4618000/4617919/bbc48f55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Studio Suite, 2 Bedrooms ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains - 2723 sq ft - Sleeps 4 - 1 King Bed and 1 Single Bed ### View all photos for Superior Twin Room ![Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/5000000/4620000/4618000/4617919/aa35b2fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room 8.0 Very good 3 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Premium bedding Bidet - Sleeps 2 - 2 Single Beds ### View all photos for Premium Twin Room ![Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/5000000/4620000/4618000/4617919/f9ae859d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin Room 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Premium bedding Bidet - Sleeps 3 - 2 Single Beds ### View all photos for Premium Twin Room, City View ![Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/5000000/4620000/4618000/4617919/32c28f52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin Room, City View ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Premium bedding Bidet - Sleeps 3 - 2 Single Beds ### View all photos for Superior Twin Room, City View ![View from room](https://images.trvl-media.com/lodging/5000000/4620000/4618000/4617919/b36757bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, City View 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Premium bedding Bidet - Sleeps 2 - 2 Large Single Beds ### Dubai Skyline Duplex ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Premium bedding - 646 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### Dubai Skyline King ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Premium bedding Bidet - 323 sq ft - City view - Sleeps 2 - 1 King Bed ### Dubai Skyline Twin ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Premium bedding 2 bedrooms - 323 sq ft - 2 bedrooms - City view - Sleeps 2 - 2 Large Single Beds ## You may also like Ad ![Food and drink](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/7700/7610/3163cc90_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Millennium Plaza Downtown Hotel Trade Center - Pool - Spa - Kids’ pool - Parking included 7.8 Good 1,001 reviews £78 includes taxes & fees 15 Feb - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-The-Tower-Plaza-Hotel.h4617919.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-The-Tower-Plaza-Hotel.h4617919.Hotel-Information) ## About the area Located in Trade Center neighbourhood, The Tower Plaza Hotel is connected to a railway/underground station. The area's natural beauty can be seen at Dubai Creek and Jumeirah Beach, while Dubai Aquarium & Underwater Zoo and Wild Wadi Water Park are popular area attractions. Travelling with kids? Don't miss Global Village and Aquaventure. Looking to get your feet wet? Snorkelling and waterskiing adventures can be found near the property. Guests love the hotel's convenience for public transportation: Emirates Towers Station is 7 minutes on foot and Financial Centre Station is 14 minutes. [Visit our Dubai travel guide](https://www.expedia.co.uk/Dubai.dx6053839) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.21775%2C55.27839&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QD8UMDfMKBx3LSf8uIeUjyuCxTk=) Sheikh Zayed Road, Opp. Emirates Towers, Dubai ### What's nearby - Museum of the Future \- 7 min walk \- 0.4 miles - Dubai World Trade Centre \- 13 min walk \- 0.7 miles - Dubai International Convention and Exhibition Centre \- 18 min walk \- 1.0 mile - Dubai Mall \- 2 min drive \- 1.3 miles - Burj Khalifa \- 2 min drive \- 1.5 miles ### Getting around - Emirates Towers Station - 7 min walk - Dubai (DXB-Dubai Intl.) - 16 min drive ### Restaurants - ‪Little Bangkok - ‬10 min walk - ‪Burger King - ‬3 min walk - ‪Harvester's Traditional Pub - ‬6 min walk - ‪Starbucks (ستاربكس) - ‬7 min walk - ‪My Mug Cafe - ‬3 min walk ## About this property ### The Tower Plaza Hotel Luxury family-friendly hotel near Dubai Mall Near Dubai International Convention and Exhibition Centre and Dubai World Trade Centre, The Tower Plaza Hotel provides a poolside bar, a rooftop terrace and a coffee shop/cafe. Indulge in a body treatment, a facial and a massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi. Other perks include: - An outdoor pool and a children's pool, along with sunloungers and pool umbrellas - Free valet parking - Limo/town car service, buffet breakfast (surcharge) and babysitting (surcharge) - Laundry services, coffee/tea in reception and a banquet hall - Guest reviews speak highly of the proximity to public transport Room features All 431 rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and air conditioning. Other amenities include: - Showers, bidets and free toiletries - 50-inch TVs with premium channels - Wardrobes/cupboards, electric kettles and daily housekeeping ## Similar properties ![Interior](https://images.trvl-media.com/lodging/36000000/35070000/35064100/35064054/3aee5e8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Millennium Plaza Downtown Suites Trade Center - Pool - Spa - Kids’ pool - Parking included 8.0 Very good 370 reviews £116 includes taxes & fees 7 Feb - 8 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=35064054&PinnedHotelID=35064054&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/700000/691500/691415/20b6561c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Towers Rotana Trade Center - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 934 reviews £115 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=691415&PinnedHotelID=691415&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/4000000/3990100/3990073/e5e81176.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### voco Dubai by IHG Trade Center - Pool - Hot tub - Spa - Kids’ pool 9.0 Wonderful 1,000 reviews £131 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=3990073&PinnedHotelID=3990073&HadPinnedHotel=true®ionId=-1&adults=2) ![Food and drink](https://images.trvl-media.com/lodging/1000000/10000/7700/7610/c7a83849.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Millennium Plaza Downtown Hotel Trade Center - Pool - Spa - Kids’ pool - Parking included 7.8 Good 1,001 reviews £78 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=7610&PinnedHotelID=7610&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/540000/536600/536502/ad2859d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Sheikh Zayed Road, Dubai Trade Center - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.2 Wonderful 1,001 reviews £115 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=536502&PinnedHotelID=536502&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2230000/2222500/2222439/3608913a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rose Rayhaan by Rotana DIFC - Pool - Spa - Kids’ pool - Parking included 9.0 Wonderful 1,005 reviews £99 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=2222439&PinnedHotelID=2222439&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, breakfast, lunch, dinner served; 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check-in end time: 2:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for AED 150.0 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: AED 20.00 per accommodation, per night A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately AED 70 for adults and from AED 35 for children - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: AED 150.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Alcohol is not served at this property ### Property is also known as Dubai Plaza Hotel Millennium Dubai Plaza Millennium Plaza Millennium Plaza Dubai Millennium Plaza Hotel Millennium Plaza Hotel Dubai The Tower Plaza Hotel Hotel The Tower Plaza Hotel Dubai Millennium Plaza Hotel Dubai The Tower Plaza Hotel Hotel Dubai ## Frequently asked questions ### Does The Tower Plaza Hotel have a pool? ### How much does it cost to stay at The Tower Plaza Hotel? ### Is The Tower Plaza Hotel pet-friendly? ### How much is parking at The Tower Plaza Hotel? ### What time is check-in at The Tower Plaza Hotel? ### What time is check-out at The Tower Plaza Hotel? ### Where is The Tower Plaza Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Tower Plaza Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.8 Location ### 8.4 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 445 8 - Good 332 6 - Okay 132 4 - Poor 42 2 - Terrible 50 ## Reviews ### 2/10 Terrible #### Gary 5 Oct 2025 Disliked: Staff & service, property conditions & facilities Worst hotel I have stayed it’s in Dubai. Premium price for budget facilities, from poor elevators, poor showers, no front access to hotel from Sheikh Zayed Road and terrible guest services. Location is convenient. ##### Gary Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Ross Ruben 6 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Property was clean and good service ##### Ross Ruben Stayed 3 nights in Jul 2025 ### 8/10 Good #### Luis 22 Feb 2025 Liked: Cleanliness, staff & service, room comfort Very convenient location for Gulfood convention and DIFC. Large rooms , comfy beds, clean and good breakfast. ##### Luis Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Sajeda 24 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The Tower Plaza The Tower Plaza Hotel in Dubai is really lovely hotel. It has the best location with the metro rail situated on the door step. The rooms are clean and newly renovated. The rooms are also very spacious. Everybody working here is kind and hospitable. I have to give a special mention to Aicha at the front desk. She is really top class. So kind and friendly and she provided me and my family with excellent service. Its because of people like her that hotels like The Tower plaza are 5 star. Thank you Aicha. Just 1 small issue. Housekeeping needs to improve. There were times i had no towels no water no tissue paper. However everything was great. ##### Sajeda Stayed 10 nights in Sep 2025 ### 10/10 Excellent #### Nagy 10 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, across the street is the metro can take you anywhere, excellent customer service. Nice food in the buffet breakfast and dinner. ##### Nagy Stayed 7 nights in Mar 2024 ### 10/10 Excellent #### Sripal 3 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Service was great and all the staff from front desk to room service were very nice and helpful. ##### Sripal Stayed 4 nights in Jul 2023 ### 6/10 Okay #### Matthew 28 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities Place is OK. It is clean and nice and I felt i got my value for money. Breakfast buffet is very busy and is of OK quality. ##### Matthew Stayed 1 night in Oct 2024 ### 8/10 Good #### Paul 5 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### So close I wanted to really like this hotel more a I had a lovely big room with comfortable bed. But a couple of issues were the fact there was never hot water for a shower. Just luke warm at best. Also, there are shops on the ground floor, and a couple of the sellers always pounced on your when you came out of the elevator which just made it unpleasant. ##### Paul Stayed 1 night in Mar 2024 ### 2/10 Terrible #### Hattan 16 Feb 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I recently stayed at this hotel for one night. Check in was smooth. While the hotel appeared slightly dated, my main concern stemmed from an incident regarding my identification. Upon checking out on , I confirmed with the staff that I had settled all charges. Later, at the airport, I discovered that the hotel had mistakenly held onto my ID without informing me. This caused significant panic and inconvenience as I wouldn't have been able to board my flight without it. When I contacted the hotel, they offered to deliver my ID to the airport, but required a 100 AED driver fee. Given the urgency of my situation, I reluctantly agreed to pay the fee to retrieve my ID and avoid missing my flight. This was very inconvenient, I understand mistakes can happen but they could have at least fixed their mistake ##### Hattan ### 6/10 Okay #### Matthew 27 Nov 2023 Liked: Cleanliness Disliked: Amenities, property conditions & facilities A very underwhelming experience. Myself and my wife visited Dubai for business / leisure purposes. We booked this hotel because it was close to the World Trade Centre, and had good gym and spa facilities. Upon checking in we were advised that both the Gym and Spa were closed for refurbishment throughout the duration of our stay. This upset me, as I do enjoy some leisure time before starting work. Very little in way of apology. Certainly no compensation offered. When we arrived to the room, we noticed a Nespresso Machine, but no coffee pods. I called reception to ask for some pods to be brought to the room, only to be told they do not offer coffee pods. The TV’s did not work. I did ask reception 5 times to fix the TV’s, however on the final day I managed to solve the issue myself. On the first night we returned from work to find the room had not been made. I had to call reception and ask for house keeping to send someone up to replace the towels, water etc. On a positive note; the bed was beautiful. Very comfortable. The housekeeping team were very friendly. The room was spacious and very clean. Nice hotel, but not the 5-star experience I expected in Dubai. ##### Matthew Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### Makai 3 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Was a pleasure to stay there ##### Makai Stayed 5 nights in Mar 2024 ### 8/10 Good #### Jarmo 16 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location ##### Jarmo Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### johnny s 12 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good rooms very clean good area around everything good food ##### johnny s Stayed 4 nights in Nov 2022 ### 10/10 Excellent #### Aharon 8 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good hotel, great locat ##### Aharon Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Nerissa Simone 8 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very attentive, respectful and friendly. ##### Nerissa Simone Stayed 6 nights in Sep 2022 ### 10/10 Excellent #### Esteban 13 Jan 2023 Liked: Cleanliness, staff & service, amenities Great location, just infront from metro station. ##### Esteban ### 10/10 Excellent #### John 16 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s very convenient and easy access to metro stations overall it’s in a great location ##### John Stayed 7 nights in Aug 2023 ### 8/10 Good #### GIOVANNI ANDREA 4 Dec 2024 Liked: Amenities, property conditions & facilities Perfetto, directory to the subway ##### GIOVANNI ANDREA Stayed 1 night in Nov 2024 ### 8/10 Good #### Musab 16 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### great stay very good hotel over all. breakfast is not the best. ##### Musab Stayed 4 nights in Oct 2022 ### 10/10 Excellent #### Bahaa 20 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was great experience ##### Bahaa Stayed 1 night in Oct 2022 ### 8/10 Good #### Maqsood 31 Oct 2022 Liked: Cleanliness, staff & service Disliked: Amenities Location was good otherwise Hotel needs renovation. ##### Maqsood Stayed 3 nights in Oct 2022 ### 8/10 Good #### Rezwan 17 May 2023 Liked: Staff & service, amenities I liked the friendliness of the staff, the ease of checking in, the location & the view of the room. Special mention of lifeguard Addul who was extremely well behaved & took care of our three year old son in the swimming pool. ##### Rezwan Stayed 7 nights in May 2023 ### 10/10 Excellent #### Hesam Jolous 23 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect ##### Hesam Jolous Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Hesam Jolous 18 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very close to metro station and reach downtown ##### Hesam Jolous Stayed 3 nights in Feb 2023 ### 8/10 Good #### Rashed 16 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities Very nice property and the staff are very helpful but the TV need to be renewed and update ##### Rashed Stayed 2 nights in Nov 2022 ## Expedia's Latest Trends ### Hotels > [JA Ocean View Hotel, Jumeirah Beach Dubai](https://www.expedia.co.uk/Dubai-Hotels-JA-Ocean-View-Hotel.h5617257.Hotel-Information) > > [Atlantis, The Palm](https://www.expedia.co.uk/Dubai-Hotels-Atlantis-The-Palm.h2235336.Hotel-Information) > > [Address Beach Resort](https://www.expedia.co.uk/Dubai-Hotels-Address-Jumeirah-Resort.h57821246.Hotel-Information) > > [Jumeirah Beach Hotel Dubai](https://www.expedia.co.uk/Dubai-Hotels-Jumeirah-Beach-Hotel-Dubai.h527498.Hotel-Information) > > [Sofitel Dubai Downtown](https://www.expedia.co.uk/Dubai-Hotels-Sofitel-Dubai-Downtown.h6899004.Hotel-Information) > > [The First Collection Dubai Jumeirah Village Circle, a Tribute Portfolio Hotel](https://www.expedia.co.uk/Dubai-Hotels-The-First-Collection-Jumeirah-Village.h69378647.Hotel-Information) > > [Le Royal Meridien Beach Resort And Spa](https://www.expedia.co.uk/Dubai-Hotels-Le-Royal-Meridien-Beach-Resort-And-Spa.h190827.Hotel-Information) > > [Sofitel Dubai Jumeirah Beach](https://www.expedia.co.uk/Dubai-Hotels-Sofitel-Dubai-Jumeirah-Beach.h2557312.Hotel-Information) > > [Media One Hotel Dubai](https://www.expedia.co.uk/Dubai-Hotels-Media-One-Hotel-Dubai.h3026573.Hotel-Information) > > [Marriott Resort Palm Jumeirah, Dubai](https://www.expedia.co.uk/Dubai-Hotels-Marriott-Resort-Palm-Jumeirah.h87011786.Hotel-Information) > > [Atlantis The Royal](https://www.expedia.co.uk/Dubai-Hotels-Atlantis-The-Royal.h39014655.Hotel-Information) > > [Fairmont The Palm](https://www.expedia.co.uk/Dubai-Hotels-Fairmont-The-Palm.h5527177.Hotel-Information) > > [Hilton Dubai Palm Jumeirah](https://www.expedia.co.uk/Dubai-Hotels-Hilton-Dubai-Palm-Jumeirah.h69404538.Hotel-Information) > > [Crowne Plaza Dubai Marina by IHG](https://www.expedia.co.uk/Dubai-Hotels-Crowne-Plaza-Dubai-Marina.h19625773.Hotel-Information) > > [Jumeirah Zabeel Saray Dubai](https://www.expedia.co.uk/Dubai-Hotels-Jumeirah-Zabeel-Saray.h3957319.Hotel-Information) > > [Hilton Dubai Jumeirah](https://www.expedia.co.uk/Dubai-Hotels-Hilton-Dubai-Jumeirah.h559080.Hotel-Information) > > [The Westin Dubai Mina Seyahi Beach Resort & Marina](https://www.expedia.co.uk/Dubai-Hotels-The-Westin-Dubai-Mina-Seyahi-Beach-Resort-Marina.h1938669.Hotel-Information) > > [InterContinental Dubai Marina by IHG](https://www.expedia.co.uk/Dubai-Hotels-InterContinental-Dubai-Marina.h8680611.Hotel-Information) > > [Lemon Tree Hotel Jumeirah Dubai](https://www.expedia.co.uk/Dubai-Hotels-Lemon-Tree-Hotel-Dubai.h44814988.Hotel-Information) > > [Hotel Riu Dubai Beach Resort - All Inclusive](https://www.expedia.co.uk/Dubai-Hotels-Riu-Dubai-All-Inclusive.h49145491.Hotel-Information) > > [Grand Hyatt Dubai](https://www.expedia.co.uk/Dubai-Hotels-Grand-Hyatt-Dubai.h20321.Hotel-Information) > > [Jumeirah Burj Al Arab Dubai](https://www.expedia.co.uk/Dubai-Hotels-Burj-Al-Arab-Jumeirah.h527497.Hotel-Information) > > [The St. Regis Dubai, The Palm](https://www.expedia.co.uk/Dubai-Hotels-The-St-Regis-Dubai.h65376308.Hotel-Information) > > [Dukes The Palm Dubai Hotel](https://www.expedia.co.uk/Dubai-Hotels-Dukes-The-Palm-Dubai-Hotel.h16046759.Hotel-Information) > > [C Central Resort the Palm](https://www.expedia.co.uk/Dubai-Hotels-C-Central-Resort-The-Palm.h41997872.Hotel-Information) > > [Four Seasons Resort Dubai at Jumeirah Beach](https://www.expedia.co.uk/Dubai-Hotels-Four-Seasons-Resort-Dubai-At-Jumeirah-Beach.h8697404.Hotel-Information) > > [Hilton Dubai The Walk](https://www.expedia.co.uk/Dubai-Hotels-Hilton-Dubai-The-Walk.h4588682.Hotel-Information) > > [Millennium Place Marina](https://www.expedia.co.uk/Dubai-Hotels-Millennium-Place-Marina.h36378545.Hotel-Information) > > [The Ritz-Carlton, Dubai](https://www.expedia.co.uk/Dubai-Hotels-The-Ritz-Carlton.h127464.Hotel-Information) ---