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Reviews of The First Collection Waterfront

The First Collection Waterfront
Marasi Drive, Dubai, Dubai

Reviews

9.0

Wonderful

Rating 10 - Excellent. 44 out of 64 reviews" "
Rating 8 - Good. 11 out of 64 reviews" "
Rating 6 - Okay. 3 out of 64 reviews" "
Rating 4 - Poor. 3 out of 64 reviews" "
Rating 2 - Terrible. 3 out of 64 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff was very helpful Especially Chris 10/10

10/10 Excellent

Emran

Liked: Property conditions & facilities
The staff is extremely attentive and super nice they take great care of all their guests.
Stayed 11 nights in Apr 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and accommodating
Stayed 2 nights in Apr 2024

8/10 Good

Pavel

Stayed 8 nights in Apr 2024

10/10 Excellent

jaswinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was generally great. Rooms were modern and clean. The hotel backs onto the canal which you can walk along for miles. The front of the property faces the highway and my room faced that way so I could hear traffic at night but it didn't prevent me from sleeping. The balcony doors are locked by default for security but you can ask them to open it for you. The restaurant downstairs was good. The breakfast buffet was good too with a decent selection of food. The wifi was spotty during the day for some reason. Considering the low price and location of the hotel, I would definitely be open to staying again.
Stayed 3 nights in Mar 2024

8/10 Good

sonya, Beaumont

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the hotel was very comfortable. Maybe due to Ramadan… no sure but there was music playing until the early morning hours. Otherwise very quiet. I was charged for hotel taxi for 4 days to go to Dubai Mall before being told that there’s was a daily shuttle. On Day 5… I go to catch the shuttle and was told it already left even it was earlier than the scheduled pick up. I felt like I was being scammed.
Stayed 6 nights in Mar 2024

10/10 Excellent

Naim Faiyaz

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Mar 2024

10/10 Excellent

David

Stayed 2 nights in Mar 2024

2/10 Terrible

Andrea

Stayed 3 nights in Mar 2024

10/10 Excellent

Antonietta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I can say is that we had such an amazing time staying here. The hotel was sparkling clean, everything you need you will find here. The staff was so helpful and we also enjoyed some time on the rooftop pool. Its very close to the downtown area so location is perfect. You wont be disappointed with your stay here.
Stayed 4 nights in Mar 2024

10/10 Excellent

Maria Fernanda Altamirano

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 4 nights in Mar 2024

10/10 Excellent

Sherina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was Exceptionally helpful
Stayed 5 nights in Mar 2024

10/10 Excellent

Sameem, Royal Oak

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend this hotel for everyone wants to have a cool residence.
Stayed 5 nights in Mar 2024

6/10 Okay

Jennifer

Stayed 2 nights in Mar 2024

10/10 Excellent

Deisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent. Great breakfast, clean, but there is no walking access to shopping or dining. Easy access by taxi to downtown and major attractions.
Stayed 5 nights in Mar 2024

10/10 Excellent

Danah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, near everything, very quiet, the pool is too small u should wait your turn to have a chair to lay on and have tan ! the only thing I didn’t like it!
Stayed 2 nights in Feb 2024

2/10 Terrible

Cara

Stayed 5 nights in Feb 2024

10/10 Excellent

Fazio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Manager Samuel Kwame, has leadership, friendliness, and the exceptional way he leads the entire front staff in providing the experience fit for a king. If you want to be treated like a king/queen this is the place it happens.
Stayed 2 nights in Feb 2024

10/10 Excellent

Meyce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I stay here, better with every stay.
Stayed 4 nights in Feb 2024

10/10 Excellent

Asam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Very good hotel, really good customers service. Brand new building and bedding. Team was very helpful, thank you Mr Foris for looking after us and making our stay enjoyable
Stayed 11 nights in Feb 2024

10/10 Excellent

Nodira

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2024

6/10 Okay

Lakeisha

Travelled with partner
Liked: Property conditions & facilities
This property was very nice. However the staff was not helpful. We had no wash cloths or dry towels. The refrigerator did not work and we had no iron. The amount of money we spent was not worth it. They clame we had access to the beach and other restaurants that was a live. I give this property a 7 out of 10.
Stayed 4 nights in Feb 2024

4/10 Poor

Simran

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

carmelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and helpful. Super clean and would go back. Great location.
Stayed 7 nights in Jan 2024

6/10 Okay

Babak

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff but not always efficient. I nearly got into a fight with a driver which was honking constantly in front driveway asking for the other cars to move and staff just stood there while I was trying to find my uber driver. The concierge sold me a cruise dinner which was not anything remotely what we experienced.
Stayed 5 nights in Feb 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, rooms are spacious, food is good ,the staff are friendly and courteous. Special thank you to Sidhu, Laziz, and staff at the hotel restaurant.
Stayed 5 nights in Feb 2024

4/10 Poor

Bahram

Liked: Cleanliness
Disliked: Staff & service
Not a great location
Very small bathroom you must walk over the toilet to reach the sink. You can wash your hand while you are seated on the toilet. I didn't take a picture and small shower. Shuttle pick up to Dubai mall on but returning it's awful. Almost impossible to find the shuttle. I had to take a taxi. Location it's far away from bus and metro. Long wait for taxi unless you book a taxi or use the Uber/Careem
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Mitja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities, room comfort
Top class service
It was a very pleasant experience with top class service. I would definitely stay there again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Meyce

Stayed 4 nights in Jan 2024

10/10 Excellent

Elias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Batool

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2024

10/10 Excellent

Nuha

Stayed 7 nights in Jan 2024

8/10 Good

olivier

Stayed 4 nights in Jan 2024

8/10 Good

Khalil

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is perfect but the breakfast not very good
Stayed 5 nights in Jan 2024

10/10 Excellent

AIAL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique hôtel personnel attentif très bonne nourriture proche mall Dubai
Stayed 5 nights in Apr 2024

8/10 Good

Khaled

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très agréable. Personnel accueillant et professionnel. Je recommande.
Stayed 6 nights in Mar 2024

10/10 Excellent

Naoufal

Stayed 2 nights in Mar 2024

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Mikko

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful stuff
Stayed 3 nights in Jan 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Rabah

Stayed 5 nights in Jan 2024