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Overview of The Canvas Hotel Dubai - MGallery

Photo gallery

Outdoor pool, open 8 AM to 7 PM, pool umbrellas, pool loungers
Outdoor pool, open 8 AM to 7 PM, pool umbrellas, pool loungers
Outdoor pool, open 8 AM to 7 PM, pool umbrellas, pool loungers
Outdoor pool, open 8 AM to 7 PM, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationGrand Mosque3 min drive
    Popular LocationBurJuman Mall9 min drive
    Popular LocationDubai Cruise Terminal12 min drive
    AirportDubai (DXB-Dubai Intl.)16 min drive

Choose dates to view prices

About this area

Dubai

Located in Dubai's Bur Dubai neighbourhood, The Canvas Hotel Dubai - MGallery is in the business district and near the airport. BurJuman Mall and Gold Souk are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore La Mer North Beach and Dubai Creek. Dubai Aquarium & Underwater Zoo and KidZania are not to be missed.
Visit our Dubai travel guide
Popular Location

What's nearby

  • Grand Mosque - 3 min drive
  • Zabeel Park - 4 min drive
  • BurJuman Mall - 9 min drive
  • Dubai Cruise Terminal - 12 min drive
  • Gold Souk - 20 min drive

Getting around

  • Saeediya Station - 17 min walk
  • AirportDubai (DXB-Dubai Intl.) - 16 min drive

Restaurants

  • Azalya Restaurant — 1 min walk
  • Signature Sanjeev Kapoor — 1 min walk
  • Gazebo Restaurant - 7 min walk
  • Bombay Dining - 9 min walk
  • Chaat Café - 10 min walk

About this property

The Canvas Hotel Dubai - MGallery

Luxury Dubai hotel in Bur Dubai, near Dubai Museum
Along with 2 restaurants, this hotel has an outdoor pool and a nightclub. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Other amenities include 2 bars/lounges, a health club and a coffee shop/café. All 164 rooms feature modern comforts such as LED TVs with cable channels, along with free WiFi. Guests will also find separate sitting areas, 24-hour room service and minibars.
The Canvas Hotel Dubai - MGallery offers 164 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • On-site parking is wheelchair accessible
  • Return airport shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: AED 100 for adults and AED 100 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Nightclub
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Malay
  • Russian
  • Thai
  • Urdu

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Couples treatment room(s)
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 42-inch LED TV
  • TV channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - 9:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for AED 157.5 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 499
  • New Year's Eve (31 December) Gala Dinner per child: AED 249.50 (from 1 to 11 years old)
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: AED 100 for adults and AED 100 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 157.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 8 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or spa tub

Property is also known as

Dubai Melia
Canvas Hotel Dubai MGallery Sofitel
Melia Hotel Dubai
Canvas Hotel MGallery Sofitel
Canvas Dubai MGallery Sofitel
Canvas MGallery Sofitel
The Canvas Dubai Mgallery
The Canvas Hotel Dubai - MGallery Hotel
The Canvas Hotel Dubai - MGallery Dubai
The Canvas Hotel Dubai - MGallery Hotel Dubai

Frequently asked questions

Can I cancel my reservation for free at The Canvas Hotel Dubai - MGallery and receive a full refund?
Yes, The Canvas Hotel Dubai - MGallery offers free cancellation on select room rates, because flexibility matters! Please refer to The Canvas Hotel Dubai - MGallery cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Canvas Hotel Dubai - MGallery?
As of 1 Dec 2020, prices found for a 1-night stay for 2 adults at The Canvas Hotel Dubai - MGallery on 11 Dec 2020 start from £42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Canvas Hotel Dubai - MGallery have a pool?
Yes, this property has an outdoor pool. Pool access is from 8 AM to 7 PM.
Is The Canvas Hotel Dubai - MGallery pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Canvas Hotel Dubai - MGallery?
Self-parking and valet parking are free at this property.
What time is check-in at The Canvas Hotel Dubai - MGallery?
Check-in is from 3:00 PM - 9:00 PM.
What time is check-out at The Canvas Hotel Dubai - MGallery?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does The Canvas Hotel Dubai - MGallery provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is The Canvas Hotel Dubai - MGallery located?
Located in Bur Dubai, this luxury hotel is within 2 mi (3 km) of Dubai Museum, BurJuman Mall and Gold Souk. Dubai International Convention and Exhibition Centre and La Mer North Beach are also within 6 mi (10 km). Saeediya Station is 17 minutes by foot and Al Ghubaiba Station is 17 minutes.
4.1
Very good
5 - Excellent
471
4 - Good
317
3 - Okay
112
2 - Poor
54
1 - Terrible
44

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
Would not recommend this hotel at all I got food poisoning from the breakfast the room had a stench and most of the outlets didn’t work. Don’t let the looks fool you this should not be a 5 star hotel at all
Stayed 7 nights in Nov 2020

5/5 Excellent

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staffs I like the style and the Design of the hotel I like the service from front desk to restaurant stuff to Housekepping the job and services they gave us and security always on look out for our safety and Vallet parking always helpful
Stayed 6 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
My best @ dubai
Great as usual
Stayed 1 night in Mar 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
The Bed was very uncomfortable , pillow smells......
Stayed 5 nights in Feb 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is really well maintained. And pictures provided do justice only issue is the connectivity it’s in isolated location.
Stayed 5 nights in Oct 2019

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