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Sheraton Dubai Creek Hotel & Towers

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2 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk

Overview of Sheraton Dubai Creek Hotel & Towers

Sheraton Dubai Creek Hotel & Towers

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

  • Popular LocationDeira Twin Towers Shopping Centre10 min walk
  • Popular LocationAl Ghurair Centre11 min walk
  • Popular LocationFish Roundabout13 min walk
  • AirportDubai (DXB-Dubai Intl.)10 min drive

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About this area

Dubai

Located in Dubai's Deira neighbourhood, Sheraton Dubai Creek Hotel & Towers is in the city centre and on the waterfront. Dubai Museum and Dubai Opera are cultural highlights, and some of the area's popular attractions include Dubai Aquarium & Underwater Zoo and KidZania. Travelling with kids? Make time for Sharjah Aquarium, or head to an event or a match at Meydan Racecourse. Discover the area's wildlife on a nearby safari, or try your luck with game viewing.
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Popular Location

What's nearby

  • Deira Twin Towers Shopping Centre - 10 min walk
  • Al Ghurair Centre - 11 min walk
  • Fish Roundabout - 13 min walk
  • Al Seef - 4 min drive
  • Bastakiya - 5 min drive

Getting around

  • Union Station - 10 min walk
  • Dubai (DXB-Dubai Intl.) - 10 min drive

Restaurants

  • Vivaldi — 1 min walk
  • Creekside Japanese — 1 min walk
  • Vivaldi Restaurant - 5 min walk
  • Fish Market - 7 min walk
  • Sumibiya - 8 min walk

About this property

Sheraton Dubai Creek Hotel & Towers

Family-friendly Dubai hotel in Deira, near Gold Souk
Along with 3 restaurants, this smoke-free hotel has 2 outdoor pools and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a coffee shop/café and a snack bar/deli are on-site. All 268 rooms feature thoughtful touches such as bathrobes and slippers, plus in-room free WiFi and LCD TVs with satellite channels. Guests will also find iPod docking stations, 24-hour room service and wired Internet.
Sheraton Dubai Creek Hotel & Towers offers 268 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature premium bedding. 43-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (AED 50 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AED 116 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Aerobics classes
  • Bike rentals
  • Children's pool
  • Sauna
  • Shopping
  • Spa services
  • Steam room
  • Table tennis
  • Tennis

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • Hindi

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (323 square feet)
  • Meeting rooms 9

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LCD TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Similar properties

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Dubai
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5 star
5 star
Parking included
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Washer and dryer
Washer and dryer
Business-friendly
Business-friendly
Guest rating 4.5+
Guest rating 4.5+
Hotel
Hotel

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Private check-in at Club Lounge for Club room reservations available 7 AM-2 AM.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for AED 100.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 116 per person (approximately)
  • Fee for in-room wired Internet: AED 50 per day (rates may vary)
  • Airport shuttle fee: AED 100 per vehicle (one-way, maximum occupancy 8)
  • Rollaway bed fee: AED 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Creek Sheraton
Dubai Towers Hotel
Hotel Creek
Sheraton Creek
Sheraton Creek Hotel
Sheraton Dubai Creek Hotel & Towers
Sheraton Dubai Creek Towers
Sheraton Hotel Creek
Dubai Sheraton
Sheraton Dubai Creek Hotel Towers
Sheraton Creek Hotel Towers
Sheraton Creek Towers
Sheraton Dubai Creek & Towers
Sheraton Dubai Creek Hotel & Towers Hotel
Sheraton Dubai Creek Hotel & Towers Dubai
Sheraton Dubai Creek Hotel & Towers Hotel Dubai

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 657 out of 992 reviews
5 - Excellent 66%
Rating 4 - Good. 275 out of 992 reviews
4 - Good 28%
Rating 3 - Okay. 44 out of 992 reviews
3 - Okay 4%
Rating 2 - Poor. 9 out of 992 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 992 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities
Write a review

3/5 Okay

The hotel staff were extremely nice. We reserved a superior king and they gave us a club room because of the length of our stay. Hotel lobby is very pleasant. Towels in the room were in good conditions but the towels they gave us to put on swimming pool chair were very old and worn ( very displeasing). I was shocked to see such towels in a so called five star hotel. Phone the the room was very old and did not function and very dirty. Outside the hotel need innovation to match the interior. I would rate the overall start to 3.5
Stayed 4 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location just few minutes walk from metro station. Staff wonderful people, large size room with comfortable office furnitures, pleasant entrance and lobby, reasonable room price, overall I recommend it to visitors.
Stayed 1 night in Apr 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would come back again
An amazing hotel and just by the Creek canal for a walk and annoying the view day and nigth.
Stayed 3 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel as always
Perfect location, great staff especially Ms. Maryann at the front desk, spacious rooms and very good amenities. 100% recommended and 100% 5 Star hotel
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks!!!
Thanks for everything!!!!, customer service is amazing I even forgot some money after checking out and they call me to retrieve it, great location and price,will come back soon Thanks again for everything!!!!!
Stayed 3 nights in Feb 2021