Title: Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=12034252&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shangri-La Residences and Apartments Travelers find rejuvenating massages and international cuisine just steps from Dubai's iconic landmarks at this luxury residence near City Walk ## Photo gallery for Shangri-La Residences and Apartments ![Terrace/patio - Shangri-La Residences and Apartments (Dubai)](https://images.trvl-media.com/lodging/13000000/12040000/12034300/12034252/18d6349c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/14a4168b-3e44-46f7-af54-a08669f3b924-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Front of property – evening/night - Shangri-La Residences and Apartments (Dubai)](https://images.trvl-media.com/lodging/13000000/12040000/12034300/12034252/f84f2038.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Shangri-La Residences and Apartments (Dubai)](https://images.trvl-media.com/lodging/13000000/12040000/12034300/12034252/22bddf6f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (AED 120 per person) - Shangri-La Residences and Apartments (Dubai)](https://images.trvl-media.com/lodging/13000000/12040000/12034300/12034252/2b915ca1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Shangri-La Residences and Apartments offers luxury near Dubai's City Walk. Enjoy The Spa, sun-kissed terrace, indoor/outdoor pools, and international cuisine all day. Convenient dry cleaning and laundry services enhance your relaxing stay. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Hot tub - Spa - Parking included - Free Wi-Fi - Restaurant £212 includes taxes & fees 23 Jan - 24 Jan ## Room options ### Check availability for these dates Tonight [Jan 11 - Jan 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=12034252&PinnedHotelID=12034252&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=12034252&PinnedHotelID=12034252&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 12 - Jan 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=12034252&PinnedHotelID=12034252&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=12034252&PinnedHotelID=12034252&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=12034252&PinnedHotelID=12034252&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=12034252&PinnedHotelID=12034252&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=12034252&PinnedHotelID=12034252&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=12034252&PinnedHotelID=12034252&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Studio ![Studio | Free minibar items, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/13000000/12040000/12034300/12034252/38402881.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio ### Highlights Air conditioning Free cots/infant beds Kitchenette Minibar (some free items) TV Blackout curtains Bidet Shower/bath combination - 538 sq ft - City view - Sleeps 4 - 2 Single Beds OR 1 King Bed ### View all photos for Executive Studio ![City view](https://images.trvl-media.com/lodging/13000000/12040000/12034300/12034252/2a28e7c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio ### Highlights Air conditioning Free cots/infant beds Kitchenette Minibar (some free items) TV Blackout curtains Bidet Shower/bath combination - 732 sq ft - City view - Sleeps 4 - 1 King Bed ### View all photos for Apartment, 2 Bedrooms ![Free minibar items, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/13000000/12040000/12034300/12034252/b9684823.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Air conditioning Free cots/infant beds Kitchenette Minibar (some free items) TV 2 bedrooms Blackout curtains Bidet - 1808 sq ft - 2 bedrooms - City view - Sleeps 7 - 1 King Bed and 2 Single Beds ### View all photos for Apartment, 3 Bedrooms ![Free minibar items, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/13000000/12040000/12034300/12034252/b2ea4ac5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 3 Bedrooms ### Highlights Air conditioning Free cots/infant beds Kitchenette Fridge Minibar (some free items) TV 3 bedrooms Blackout curtains - 2389 sq ft - 3 bedrooms - Partial sea view - Sleeps 9 - 1 King Bed, 1 Queen Bed and 2 Single Beds ## You may also like Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/69000000/69000000/68997900/68997818/f9135901.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rove City Walk Al Wasl - Pool - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 1,002 reviews £141 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Dubai-Hotels-Rove-City-Walk.h68997818.Hotel-Information?chkin=2026-1-31&chkout=2026-2-1&rm1=a2®ionId=553248635974547388&destination=Dubai (and vicinity)&destType=MARKET&latLong=25.266839,55.297733&searchId=4aa2db3f-6fe3-4b9e-8c93-c15d50d7348a&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/14000000/13340000/13333200/13333164/6fcbce5d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Dubai Al Habtoor City Downtown Dubai - Pool - Spa - Parking included - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-Shangri-La-Residences-And-Apartments.h12034252.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-Shangri-La-Residences-And-Apartments.h12034252.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.20822%2C55.27230&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MZaI0MIbepiVZoXwS-jIB7J3r98=) Sheikh Zayed Road, PO Box 75880, Dubai #### What's nearby - City Walk \- 11 min walk \- 0.6 miles - Emaar Square \- 15 min walk \- 0.8 miles - Dubai Mall \- 17 min walk \- 0.9 miles - Dubai Aquarium & Underwater Zoo \- 19 min walk \- 1.0 mile - Burj Khalifa \- 20 min walk \- 1.1 miles #### Getting around - Financial Centre Station - 8 min walk - Dubai (DXB-Dubai Intl.) - 21 min drive #### Restaurants - ‪Al Safadi - ‬14 min walk - ‪Shawerma Alfarooj - ‬7 min walk - ‪Zaatar W Zeit - ‬5 min walk - ‪Starbucks - ‬3 min walk - ‪Jones The Grocer - ‬15 min walk ## About this property ### Shangri-La Residences and Apartments Luxury hotel near City Walk Located close to Burj Khalifa and Dubai Mall, Shangri-La Residences and Apartments provides an airport shuttle, a terrace and a hair salon. Treat yourself to a body scrub, a massage or a facial at The Spa at Shangri-La, the on-site spa. The on-site international cuisine café, Dunes Cafe, offers breakfast, lunch, dinner and children's meals. Enjoy the gym, as well as activities such as racquetball/squash. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 3 bars. Additional perks include: - An indoor pool and an outdoor pool, along with sunloungers - Free self-parking and valet parking - Buffet breakfast (surcharge), an outdoor tennis court and a round-trip airport shuttle (surcharge) - Free newspapers, multilingual staff and a 24-hour front desk Room features All 428 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and minibars (stocked with some free items). More conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with deep-soaking baths and bidets - TVs with premium channels - LED light bulbs, kitchenettes and microwaves ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/490000/486400/486304/0cd489cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jumeirah Emirates Towers Dubai Trade Center - Pool - Hot tub - Spa - Kids’ pool 9.4 Exceptional 1,000 reviews £212 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=486304&PinnedHotelID=486304&HadPinnedHotel=true®ionId=-1&adults=2) ![Miscellaneous](https://images.trvl-media.com/lodging/1000000/870000/860200/860152/f2f47b9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairmont Dubai Trade Center - Pool - Hot tub - Spa - Kids’ pool 8.8 Excellent 1,007 reviews £197 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=860152&PinnedHotelID=860152&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/1000000/920000/919000/918930/4d5666a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Dubai Trade Center - Pool - Spa - Kids’ pool - Parking included 9.6 Exceptional 1,591 reviews £199 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=918930&PinnedHotelID=918930&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6900000/6899100/6899004/82df18fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofitel Dubai Downtown Downtown Dubai - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 1,000 reviews £306 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=6899004&PinnedHotelID=6899004&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/800000/796000/795905/f711ef2f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dusit Thani Dubai DIFC - Pool - Spa - Parking included - Free Wi-Fi 9.2 Wonderful 1,003 reviews £155 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=795905&PinnedHotelID=795905&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3460000/3454800/3454761/e28acdcd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Mall of the Emirates Hotel, Dubai Al Barsha - Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 1,003 reviews £228 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=3454761&PinnedHotelID=3454761&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/6000000/5420000/5415000/5414971/a86965e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Anantara Downtown Dubai Hotel Downtown Dubai - Pool - Spa - Parking included - Free Wi-Fi 9.2 Wonderful 829 reviews £258 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=5414971&PinnedHotelID=5414971&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/13000000/12300000/12294800/12294745/690ab3c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pullman Dubai Downtown Downtown Dubai - Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 1,005 reviews £194 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=12294745&PinnedHotelID=12294745&HadPinnedHotel=true®ionId=-1&adults=2) ![5 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/7000000/6980000/6975300/6975242/w3996h2667x0y0-8e2f7ce8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marriott Executive Apartments Al Jaddaf, Dubai Jadaf - Pool - Spa - Parking included - Free Wi-Fi 9.2 Wonderful 193 reviews £196 includes taxes & fees 17 Jan - 18 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=6975242&PinnedHotelID=6975242&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/17000000/16390000/16387600/16387503/c009fddb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hyatt Residence Bur Dubai - Pool - Kitchen - Washing machine - Dryer 8.8 Excellent 127 reviews £254 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=16387503&PinnedHotelID=16387503&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: AED 120 for adults and AED 120 for children - 3 bars/lounges - A restaurant - Snack bar/deli ### Restaurants on site - Dunes Cafe - Hoi An - Shang Palace ### Things to do - Children's pool - Full-service spa - Gym - Hot tub - Indoor pool - Outdoor pool - Outdoor tennis court - Racquetball/squash - Sauna ### Family friendly - Children's pool - In-room cot - In-room kitchenette - In-room microwave - Indoor pool - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Business services - Business centre - Computer station - Conference centre ### Outdoors - Pool loungers - Terrace ### Full-service spa - Body scrubs - Body wraps - Deep-tissue massages - Facials - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchairs on site ### More - At least 80% of food locally-sourced - Banquet hall - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Local artist showcase - No plastic water bottles - Reusable cups - Smoke-free property - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Deep soaking bathtub - Dressing gowns - Free toiletries - Hair dryer (on request) - Private bathroom - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Free bottled water - Free minibar (limited items) - Kitchenette - Microwave - Restaurant dining guides ### More - Air conditioning - Desk - Energy-saving switches in guestrooms - Free local calls - Iron/ironing board on request - LED lighting - Phone - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 21 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for AED 150 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: AED 20.00 per accommodation, per night A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately AED 120 for adults and from AED 120 for children - Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 1) - Rollaway bed fee: AED 150 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The listed child breakfast fee applies to guests age 11 and younger. Property Registration Number 1506855 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property A car is required for transport to and from this property ### Property is also known as Shangri-La Residences Apartments Dubai Shangri-La Residences Apartments Shangri-La Residences Dubai Shangri Residences Apartments Shangri-La Residences and Apartments Hotel Shangri-La Residences and Apartments Dubai Shangri-La Residences and Apartments Hotel Dubai ## Frequently asked questions ### Does Shangri-La Residences and Apartments have a pool? ### How much does it cost to stay at Shangri-La Residences and Apartments? ### Is Shangri-La Residences and Apartments pet-friendly? ### How much is parking at Shangri-La Residences and Apartments? ### What time is check-in at Shangri-La Residences and Apartments? ### What time is check-out at Shangri-La Residences and Apartments? ### Does Shangri-La Residences and Apartments provide a shuttle to the airport? ### Where is Shangri-La Residences and Apartments located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Shangri-La Residences and Apartments Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Location ### 9.2 Staff & service ### 8.8 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 68 8 - Good 26 6 - Okay 11 4 - Poor 4 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Gerlie 26 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay and enjoyed the breakfast ##### Gerlie Stayed 4 nights in Oct 2024 ### 6/10 Okay #### Ahmed 15 Nov 2025 Dirty carpet ##### Ahmed Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Christine 7 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff are very friendly, personalised service, amazing Chinese restaurant ##### Christine Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### Lue 5 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good place to in Dubai, I’ll come back on my next trip ##### Lue Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Nigel 7 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing stay and the staff were incredibly friendly and helpful. I would recommend the Shangri-La to any families traveling to Dubai. 5-star all round! ##### Nigel Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Mariam 18 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is amazing, easily accessible by metro to rest of Dubai. The staff from the doormen to the waiters to the chef exceptional team!! Would highly recommend and would definitely return!! ##### Mariam Stayed 5 nights in Jun 2024 ### 6/10 Okay #### Waqas 15 Dec 2024 Old property. The first room they had allocated to us was supposed to be non smoking but it was smelling like a shisha bar. ##### Waqas Stayed 1 night in Dec 2024 ### 10/10 Excellent #### JUAN 11 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amrit the cleaning guy is an amazing person ##### JUAN Stayed 8 nights in Dec 2023 ### 6/10 Okay #### Jacqueline 2 May 2025 Liked: Staff & service, amenities Disliked: Cleanliness We had a great experience with the staff but unfortunately the cleanliness at the residence wasn’t up to par for Shangri-La standards. I was quite disappointed that the room came with a smoke smell, despite it being advertised as non-smoking. The room itself wasn’t entirely clean. While it did have a comfortable bed, and lovely staff, I don’t know if I would recommend to others due to the high cost and only satisfactory conditions of the room. ##### Jacqueline Stayed 1 night in Apr 2025 ### 6/10 Okay #### Amer 26 Sept 2022 Liked: Staff & service, amenities, property conditions & facilities The studio apartment condition doesn’t compare to the hotel which is well maintained. There was unpleasant smell from the beginning in the room and halls. Better to stay in the hotel rooms than apartments/ studios. ##### Amer Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Meyani 28 Sept 2022 Liked: Staff & service, amenities, property conditions & facilities From an American standpoint and someone that is very meticulous. I sent 5 of my adult children to Dubia ages 22-25 and from the moment they arrived they were in complete awe of the property! I received numerous videos and pictures of the lobby as well as the apartment and it superseded all online photos. My children were raised with the finer things and this was definitely on point. I can’t wait to visit. ##### Meyani Stayed 5 nights in Sep 2022 ### 8/10 Good #### Weiyou 3 Jan 2025 Liked: Cleanliness, staff & service The place is located in a convenient location. However, the property is showing its age. Our room was spacious, but it could use a good facelift. The staff members on the other hand are very friendly and helpful. The breakfast service at the lounge is also very good, although the seating space is quite limited. The gym facility and the pools are not of ideal size, especially the skypool on the 42nd floor was so tiny I would not even want to get into the water there. So overall our experience at this hotel was mixed. Friendly staff and good (but not execellent) services, while the facility can be a lot better to match the brand. ##### Weiyou Stayed 8 nights in Dec 2024 ### 6/10 Okay #### Maria-Nazare 11 Aug 2022 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Old bathroom, no standing shower, sliding and dangerous bathtub to be used as a standing shower. After my complain, they switched me to another room but smaller than the executive apartment I had rented. ##### Maria-Nazare Stayed 6 nights in Aug 2022 ### 4/10 Poor #### Kailey 17 Oct 2022 Liked: Staff & service Disliked: Amenities, property conditions & facilities I expected a 5 star and it was a 3 star. The whole 20th floor and our room smelled like cigarettes with plug in purifiers in the halls. No sound proofing so woke up to the prayers outside on the loud speakers at 5:30am everyday. The washing machine cord was duck taped to the ground around around the toilet in the powder room. The positives were the lobby was beautiful and concierge and check in staff was friendly, efficient and helpful. ##### Kailey Stayed 6 nights in Oct 2022 ### 10/10 Excellent #### EDGAR MARTIN GALVAN 5 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Desde la llegada el recibimiento por parte del personal el restaurante riquísimo y variado, los choferes asignados excelente servicio, en especial Hanif, excelente trato y ayuda al huésped, las personas del restaurante súper atentos y amables, así como los chefs un riquísimo sabor en todo, la despedida por parte de Kunga, súper atenta agradable que te da seguridad y ganas de regresar, aún más de quedarse. Muy agradecidos por esta excelente experiencia, los recomendaremos ampliamente. Muchas gracias ##### EDGAR MARTIN GALVAN Stayed 9 nights in Dec 2025 ### 10/10 Excellent #### Soo min 3 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 호텔직원분들이 매우 친절했다.룸컨디션도 생각보다 훌륭 ##### Soo min Stayed 5 nights in Dec 2023 ### 8/10 Good #### Sahil 23 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place to stay. ##### Sahil Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Ahmad 5 Feb 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff, amazing location amazing room ##### Ahmad Stayed 2 nights in Jan 2022 ### 10/10 Excellent #### raja 16 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Accommodation. Highly Recommended My whole experience was absolutely amazing, staff were friendly and the hotel looked and appeared to be well kept clean. Management were well professional and i loved being part of the Christmas tree lighting ceremony. It made me feel more valued and part of the hotel family group. ##### raja Stayed 6 nights in Dec 2021 ### 10/10 Excellent #### Shalini 18 Nov 2021 Liked: Cleanliness, staff & service, room comfort It was good but quality of the apartment need major renovation ##### Shalini Stayed 1 night in Nov 2021 ### 10/10 Excellent #### LEILA M 11 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fenomenal Maravilhosa experiência! Hotel realmente 5 estrelas super bem localizado, funcionários muito atenciosos, quarto extremamente confortável e amplo! Nota 1000 ![Lobby do hotel](https://a.travel-assets.com/ugc/hotel-reviews/80DB363E3E89B65F3913265AAF6953E63D04CEE71578749835944.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### LEILA M Stayed 7 nights in Jan 2020 ### 10/10 Excellent #### KhurshidAthar 5 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Efficient and friendly staff and clean hotel with all necessary equipment ##### KhurshidAthar Stayed 7 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller 24 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities 早朝に到着したのでアーリーチェックインをお願いしたところ、快諾してくれた。 ##### Verified traveller Stayed 1 night in Jun 2019 ### 8/10 Good #### TARIK 23 Nov 2019 Liked: Cleanliness, room comfort #### Hotel is okay, but room rates are not worthed. We are thankful to hotel that they let us early check-in. But the only benefit we got from Shangri-la is this. Oh, yes! Almost forgot. Also, beautiful view of Burj Khalifa. ![](https://a.travel-assets.com/ugc/hotel-reviews/C54C3898A8387A3918E3F9A065DD9C8CCF939D021574510790596.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### TARIK Stayed 2 nights in Nov 2019 ### 10/10 Excellent #### Verified traveller 31 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities Have just stayed here for a week with my 2 boys aged 12 and 9 and also brought a second family too who have 3 boys aged 11, 9 and 6\. The service is exceptional. This is my second time at this hotel and I cannot fault it. The breakfast is fantastic and caters for everyone. Mohammed Farid the assistant manager was welcoming and ensured our rooms were perfect for what we needed. The newly refurbished suites are beautiful and rooms are spacious. The view of the Burj from the room and the pool is insta worthy. Really would highly recommend the hotel . Its clean, spacious and the location is spot on with shuttles that run regularly. There are fab restaurants in the hotel but if you want a quick bite to eat there are 24/7 eateries right outside the hotel. Will be back for my third visit next year and be bringing more families to have the experience we have had! ##### Verified traveller Stayed 7 nights in Oct 2019 ## Expedia's Latest Trends ### Hotels > [JA Ocean View Hotel, Jumeirah Beach Dubai](https://www.expedia.co.uk/Dubai-Hotels-JA-Ocean-View-Hotel.h5617257.Hotel-Information) > > [Atlantis, The Palm](https://www.expedia.co.uk/Dubai-Hotels-Atlantis-The-Palm.h2235336.Hotel-Information) > > [Address Beach Resort](https://www.expedia.co.uk/Dubai-Hotels-Address-Jumeirah-Resort.h57821246.Hotel-Information) > > [Jumeirah Beach Hotel Dubai](https://www.expedia.co.uk/Dubai-Hotels-Jumeirah-Beach-Hotel-Dubai.h527498.Hotel-Information) > > [Sofitel Dubai Downtown](https://www.expedia.co.uk/Dubai-Hotels-Sofitel-Dubai-Downtown.h6899004.Hotel-Information) > > [The First Collection Dubai Jumeirah Village Circle, a Tribute Portfolio Hotel](https://www.expedia.co.uk/Dubai-Hotels-The-First-Collection-Jumeirah-Village.h69378647.Hotel-Information) > > [Le Royal Meridien Beach Resort And Spa](https://www.expedia.co.uk/Dubai-Hotels-Le-Royal-Meridien-Beach-Resort-And-Spa.h190827.Hotel-Information) > > [Sofitel Dubai Jumeirah Beach](https://www.expedia.co.uk/Dubai-Hotels-Sofitel-Dubai-Jumeirah-Beach.h2557312.Hotel-Information) > > [Media One Hotel Dubai](https://www.expedia.co.uk/Dubai-Hotels-Media-One-Hotel-Dubai.h3026573.Hotel-Information) > > [Marriott Resort Palm Jumeirah, Dubai](https://www.expedia.co.uk/Dubai-Hotels-Marriott-Resort-Palm-Jumeirah.h87011786.Hotel-Information) > > [Atlantis The Royal](https://www.expedia.co.uk/Dubai-Hotels-Atlantis-The-Royal.h39014655.Hotel-Information) > > [Fairmont The Palm](https://www.expedia.co.uk/Dubai-Hotels-Fairmont-The-Palm.h5527177.Hotel-Information) > > [Hilton Dubai Palm Jumeirah](https://www.expedia.co.uk/Dubai-Hotels-Hilton-Dubai-Palm-Jumeirah.h69404538.Hotel-Information) > > [Crowne Plaza Dubai Marina by IHG](https://www.expedia.co.uk/Dubai-Hotels-Crowne-Plaza-Dubai-Marina.h19625773.Hotel-Information) > > [Jumeirah Zabeel Saray Dubai](https://www.expedia.co.uk/Dubai-Hotels-Jumeirah-Zabeel-Saray.h3957319.Hotel-Information) > > [Hilton Dubai Jumeirah](https://www.expedia.co.uk/Dubai-Hotels-Hilton-Dubai-Jumeirah.h559080.Hotel-Information) > > [The Westin Dubai Mina Seyahi Beach Resort & Marina](https://www.expedia.co.uk/Dubai-Hotels-The-Westin-Dubai-Mina-Seyahi-Beach-Resort-Marina.h1938669.Hotel-Information) > > [InterContinental Dubai Marina by IHG](https://www.expedia.co.uk/Dubai-Hotels-InterContinental-Dubai-Marina.h8680611.Hotel-Information) > > [Lemon Tree Hotel Jumeirah Dubai](https://www.expedia.co.uk/Dubai-Hotels-Lemon-Tree-Hotel-Dubai.h44814988.Hotel-Information) > > [Hotel Riu Dubai Beach Resort - All Inclusive](https://www.expedia.co.uk/Dubai-Hotels-Riu-Dubai-All-Inclusive.h49145491.Hotel-Information) > > [Grand Hyatt Dubai](https://www.expedia.co.uk/Dubai-Hotels-Grand-Hyatt-Dubai.h20321.Hotel-Information) > > [Jumeirah Burj Al Arab Dubai](https://www.expedia.co.uk/Dubai-Hotels-Burj-Al-Arab-Jumeirah.h527497.Hotel-Information) > > [The St. Regis Dubai, The Palm](https://www.expedia.co.uk/Dubai-Hotels-The-St-Regis-Dubai.h65376308.Hotel-Information) > > [Dukes The Palm Dubai Hotel](https://www.expedia.co.uk/Dubai-Hotels-Dukes-The-Palm-Dubai-Hotel.h16046759.Hotel-Information) > > [C Central Resort the Palm](https://www.expedia.co.uk/Dubai-Hotels-C-Central-Resort-The-Palm.h41997872.Hotel-Information) > > [Four Seasons Resort Dubai at Jumeirah Beach](https://www.expedia.co.uk/Dubai-Hotels-Four-Seasons-Resort-Dubai-At-Jumeirah-Beach.h8697404.Hotel-Information) > > [Hilton Dubai The Walk](https://www.expedia.co.uk/Dubai-Hotels-Hilton-Dubai-The-Walk.h4588682.Hotel-Information) > > [Millennium Place Marina](https://www.expedia.co.uk/Dubai-Hotels-Millennium-Place-Marina.h36378545.Hotel-Information) > > [The Ritz-Carlton, Dubai](https://www.expedia.co.uk/Dubai-Hotels-The-Ritz-Carlton.h127464.Hotel-Information) ---