Lobby

Reviews of Queen's Hotel

2 out of 5
Queen's Hotel
DEIRA, - AL SABKHA ROAD, Dubai

Reviews

6.2
Rating 10 - Excellent. 6 out of 37 reviews" "
Rating 8 - Good. 10 out of 37 reviews" "
Rating 6 - Okay. 7 out of 37 reviews" "
Rating 4 - Poor. 7 out of 37 reviews" "
Rating 2 - Terrible. 7 out of 37 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abdelkarim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, it is in the center of the Dirra market.
Stayed 9 nights in Feb 2024

4/10 Poor

syed

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Expedia should not rate these properties high and mislead foreign customers. The room I was in had roaches, bath rooms were ill maintained, leaky & noisy. I did complaint to the reception manager several times. He said to reach out to Expedia.
Stayed 6 nights in Dec 2023

2/10 Terrible

Ashish Kumar Das Talukdar

Stayed 3 nights in Nov 2023

2/10 Terrible

Bhupinder

Travelled with group
Disliked: Amenities, property conditions & facilities
Wouldn’t recommend to any body
Stayed 3 nights in Mar 2023

4/10 Poor

James

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For our six day stay rooms were only cleaned once and on request for that matter. We were made to pay extra money on early check in and full rate for late check out. Staff were not ready to discuss this
Stayed 6 nights in Feb 2023

8/10 Good

Gebreegziabher

Business traveller
Liked: Staff & service
The staffs at service desk are very good, cooperative and friendly to help what they could help. Generally, the room is ok for staying somehow clean and safe aiming the visit of Dubai for more of close proximity for shopping and visiting marketplaces than for leisure. The bathroom of my room needs to be refurbished up to the standard as it is already wearied and teared. Although my room was non-smoking the guests in neighbor room were polluting with smoke and the corridor was filled with this health risk dirty cigarette smell. The Hotel should have strick rule to take required action and put signs on visible places and referring such offence to the applicable local law enforcement.
Stayed 4 nights in Jan 2023

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Average hotel to stay in Diera
I found the furniture to be old and broken. The bathroom ceiling to come off, the door latch broken and lift to be dangerous because of poor sensor detection. These things could be improved.
Stayed 1 night in Apr 2022

10/10 Excellent

Ahmed Shah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Cleanliness was ok.but the guy in the reception was terrible.he worked on the 11th and 12th December 2021 night
Stayed 3 nights in Dec 2021

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

4/10 Poor

Brett

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really bad
It was an old mildew and ant ridden hotel. I will never stay there again. I was booked for three nights and left early because it was so bad.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The location was great. Very close a busy casual market, restuarants were near by, taxi was easy accessible...
Stayed 10 nights in Jan 2020

2/10 Terrible

Beckie, Kampala

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like everything about the property. The staff were rude. The information provided on hotel website was wrong and misleading. The amenities were not provided and when I tried to explain to the hotel staff they openly told me they did not care. The room I was given was filthy and smelly. I was completely cheated for that reservation and I will never go back to that hotel.
Stayed 2 nights in Dec 2019

6/10 Okay

Lance

Average
In summary Average hotel, not too comfortable, friendly hotel workers, although difficult to locate
Stayed 2 nights in Jan 2020
Response from S on 30 Jan 2020
THANK YOU FOR YOUR REVIEW'S

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
they didnt serve our breakfast meal, toilet is disgusting not properly clean, linen have stain
Stayed 1 night in Jan 2020
Response from S on 30 Jan 2020
THANK YOU FOR YOUR REVIEW'S

8/10 Good

yetunde b

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2020
Response from S on 30 Jan 2020
THANK YOU FOR YOUR REVIEW'S

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very smiley crowd noisy and not good. Very busy area. The hotel for this price not worth it.
Stayed 11 nights in Jan 2020
Response from S on 30 Jan 2020
THANK YOU FOR YOUR REVIEW'S

2/10 Terrible

zabiullah

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst of all
the hotel was very dirty smelled like slum the shower were broken and the tub was also broken i recommend not to reserve this place for any reason . i had planned to stay overnight and catch my flight next morning but i preferred to stay in terminal then this dirty and smelly place
Stayed 1 night in Jan 2020
Response from shuhood on 22 Jan 2020
Mr Zabiullah, We are really sorry to reply you that because of Its not fair ( very cruel activity ) . your booking was single person but you requested to 3 person want to stay in a room, we are allowed that free of cost. and reception staff told you if you did not like that room we can transfer any of another room, but you refused. actually you need to pay for 2 person extra charges. you and your friends already used all facility from hotel, we have all photo's who was stay that room, when they are enter and exit So kindly we request you don't give like this review if stay any another hotel in any where Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good and comfortable. Nice stay 4 star.
Stayed 4 nights in Oct 2019

6/10 Okay

PEACE

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Adquate
It was a good stay with pleasant staff but the room was smelling of smoke from previous user. They should have non smoking rooms. The hotel is well located.
Stayed 3 nights in Oct 2019

4/10 Poor

Ahmed, Lagos

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
The breakfast was rubish. Meals were eiyher not available or not fresh.
Stayed 5 nights in Sep 2019

4/10 Poor

Verified traveller

Stayed 9 nights in Jul 2019

8/10 Good

Oluwatosin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay for a 2 star hotel
Stayed 1 night in Jun 2019
Response from S on 9 Jun 2019
yes two star hotel Thank you

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with courteous staff. Good.
Nice experience but break fast not good enough.
Stayed 4 nights in Jun 2019
Response from shuhood on 7 Jun 2019
Thank you for giving good reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Shafi on 2 May 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from R M on 25 Apr 2019
Thank you

10/10 Excellent

YUKIE

Liked: Cleanliness, staff & service
インドのニューデリーに似た風景を楽しみたい方にお勧めのロケーションでした。ドバイじゃなくてインドに来た感じを味わえました。スタッフも対応も親切で、チェックイン後に直ぐにWi-Fiを繋げていただき、快適な環境を提供してくれました。24時に到着しましたが、周辺のお店も空いており、チャイを飲んだり、買い物も出来ました。街の治安も良かったです。ホテルの室内は、朝起きたらゴキブリもいたので満足度はありませんが、テラスが広めで街をのんびり眺める事が出来ます。お風呂は浴槽はないし、シャワーの水の出が弱いので少し残念でしたが。寝るだけの為なら十分だと思います。
Stayed 1 night in Feb 2024

8/10 Good

Fatoumo

Stayed 10 nights in Jan 2023

8/10 Good

Ute

Travelled with group
Liked: Cleanliness, staff & service
Gut für kurzen Aufenthalt
Gut für eine Nacht nach später Ankunft, recht einfach. Taxifahrer hatte Schwierigkeiten es zu finden
Stayed 1 night in Feb 2022

6/10 Okay

Mhammed

Travelled with partner
Disliked: Cleanliness
de kamer was erg vies en ook de bad kamer
Stayed 10 nights in Dec 2021

6/10 Okay

Samina

Travelled with family
Liked: Staff & service
Personele service was top, de heren stonden altijd netjes te woord. Kamer was oké, maar de badkamer was echt een drama. Verder ligt het midden een drukke straat waar je makkelijk overal bij kan.
Stayed 7 nights in Dec 2021

6/10 Okay

Ahmed

Disliked: Cleanliness, staff & service
Für ein paar Tage Ok , wenn Mann einfach nur eine günstige Übernachtung in Dubai du suchen , Zimmer und Bad in völlig unakzeptabel Zustand, frühstücke nach europäischen Maßstäben undenkbar... Die Lage ist gut und schön zum Einkaufen
Stayed 10 nights in Jan 2020

8/10 Good

Philipp

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
7
Bett war sauber. Boden wie Nasszelle sind nicht gründlich gereinigt. Der Pool ist dort. Schwimmen würde ich nicht. Frühstück i.O 2-3 Nächte kein Problem wenn man keine grossen Ansprüche hat und einfach ein Bett zum übernachten braucht
Aussicht au Balkon
Stayed 3 nights in Jan 2020

2/10 Terrible

Hiroko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from S on 30 Jan 2020
THANK YOU FOR YOUR REVIEW'S

6/10 Okay

per

Liked: Staff & service
Disliked: Cleanliness
Renholder er veldig dårlig både med bade kle og på restaurant.
Stayed 6 nights in Nov 2019
Response from S on 30 Jan 2020
THANK YOU FOR YOUR REVIEW'S

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beliggenheten som er sentralt til det meste. God sevice og behjelpelig personalet .
Stayed 8 nights in Nov 2019
Response from SHUHOOD VADAKKETHODI on 21 Nov 2019
THANK YOU

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Es ist ein hotel fuhr anschpruchlose touristen,fuhr par ubernachtungen ,ok
Stayed 10 nights in Jul 2019
Response from SHAFI on 20 Jul 2019
THANK YOU FOR YOUR REVIEW