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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of Novotel Suites Mall of the Emirates

Photo gallery

Lobby
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, down duvets, minibar, in-room safe
VIP Access
UNESCO Sustainable Property

Novotel Suites Mall of the Emirates

3 out of 5

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationFatima Abdullah Mohammed Rasheed Mosque7 min walk
    Popular LocationMall of the Emirates8 min walk
    Popular LocationSki Dubai11 min walk
    AirportDubai (DXB-Dubai Intl.)21 min drive

Choose dates to view prices

Family Suite, Multiple Beds

4.2/5 guest room rating
  • 516 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Double Sofa Beds

Superior Suite, 1 Double Bed

4.1/5 guest room rating
  • 333 sq ft
  • Sleeps 3
  • 1 Double Bed

Suite, 2 Single Beds

4.6/5 guest room rating
  • 334 sq ft
  • Sleeps 3
  • 2 Single Beds

About this area

Dubai

Located in Dubai's Al Barsha neighbourhood, Novotel Suites Mall of the Emirates is near a metro station and near the beach. Mall of the Emirates and Souk Madinat Jumeirah are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kite Beach and Jumeirah Beach. Travelling with kids? Make time for Wild Wadi Water Park, or head to an event or a match at Dubai Autodrome. Take in the nearby slopes with a ski area and skiing, or try out other outdoor activities such as sledging and snow tubing. Guests appreciate the hotel's convenience for public transportation: Mashreq Metro Station is 8 minutes on foot and Mall of the Emirates Station is 12 minutes.
Popular Location

What's nearby

  • Fatima Abdullah Mohammed Rasheed Mosque - 7 min walk
  • Mall of the Emirates - 8 min walk
  • Ski Dubai - 11 min walk
  • Al Barsha Pond Park - 5 min drive
  • Souk Madinat Jumeirah - 9 min drive

Getting around

  • Mashreq Metro Station - 8 min walk
  • Dubai (DXB-Dubai Intl.) - 21 min drive

Restaurants

  • Deli Botique — 1 min walk
  • Ezaz Bar — 1 min walk
  • Gharana - 3 min walk
  • Olea - 4 min walk
  • St Tropez Bistro - 4 min walk

About this property

Novotel Suites Mall of the Emirates

Family-friendly Dubai hotel in Al Barsha, walk to Mall of the Emirates
Along with a restaurant, this smoke-free hotel has an outdoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/café and spa services. All 180 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For entertainment, LCD TVs come with satellite channels, and guests can also appreciate comforts such as premium bedding and down comforters.
Novotel Suites Mall of the Emirates offers 180 forms of accommodation with minibars and a safe. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 70 for adults and AED 40 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • Hindi

Business services

  • 1 meeting room
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 16 years old or younger stays free when using existing bedding

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 10 for the first bedroom per night, and increases by AED 10 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 70 for adults and AED 40 for children (approximately)
  • Airport shuttle fee: AED 170 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
One child 16 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Suite Novotel Emirates Mall
Suite Novotel Hotel
Suite Novotel Hotel Emirates Mall
Suite Novotel Mall Emirates
Suite Novotel Mall Of The Emirates Hotel Dubai
Novotel Suites Dubai Mall Emirates Hotel
Novotel Suites Emirates Hotel
Novotel Suites Dubai Mall Emirates
Novotel Suites Emirates
Novotel Suites Mall of the Emirates Hotel
Novotel Suites Mall of the Emirates Dubai
Novotel Suites Mall of the Emirates Hotel Dubai

Frequently asked questions

Can I cancel my reservation for free at Novotel Suites Mall of the Emirates and receive a full refund?
Yes, Novotel Suites Mall of the Emirates offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Suites Mall of the Emirates cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Novotel Suites Mall of the Emirates?
As of 18 Apr 2021, prices found for a 1-night stay for 2 adults at Novotel Suites Mall of the Emirates on 19 Apr 2021 start from £37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Novotel Suites Mall of the Emirates have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Novotel Suites Mall of the Emirates pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novotel Suites Mall of the Emirates?
Self-parking is free at this property.
What time is check-in at Novotel Suites Mall of the Emirates?
Check-in is from 2:00 PM - anytime.
What time is check-out at Novotel Suites Mall of the Emirates?
Checkout is at noon.
Does Novotel Suites Mall of the Emirates provide a shuttle to the airport?
Yes, there's an airport shuttle that runs (available on request). A fee of AED 170 per vehicle applies.
Where is Novotel Suites Mall of the Emirates located?
This family-friendly Dubai hotel is located near the beach, within a 10-minute walk of Fatima Abdullah Mohammed Rasheed Mosque and Mall of the Emirates. Ski Dubai and Souk Madinat Jumeirah are also within 3 miles (5 km). Mashreq Metro Station is 8 minutes by foot and Mall of the Emirates Station is 12 minutes.

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 338 out of 983 reviews
5 - Excellent 34%
Rating 4 - Good. 461 out of 983 reviews
4 - Good 47%
Rating 3 - Okay. 122 out of 983 reviews
3 - Okay 12%
Rating 2 - Poor. 37 out of 983 reviews
2 - Poor 4%
Rating 1 - Terrible. 25 out of 983 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location was within a walking distance from Mall of Emirates which is very convenient also 7-8 minutes walk to the two train stations. Overall I recommend it
Stayed 3 nights in Mar 2021

3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ok hotel. Not sure why it’s considered a VIP hotel, though. Room was large and decent. Nice having a Carrefour next door. Close to MOE.
Stayed 3 nights in Mar 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, quiet, well located
Stayed 5 nights in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Feb 2021

5/5 Excellent

Stayed 5 nights in Feb 2021

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