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Reviews of Landmark Premier Hotel

4 out of 5
Landmark Premier Hotel
40B Street, Dubai

Reviews

7.6

Good

Rating 10 - Excellent. 72 out of 205 reviews" "
Rating 8 - Good. 66 out of 205 reviews" "
Rating 6 - Okay. 25 out of 205 reviews" "
Rating 4 - Poor. 19 out of 205 reviews" "
Rating 2 - Terrible. 23 out of 205 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

marsilia

Disliked: Staff & service, amenities, property conditions & facilities
This is the worst hotel I’ve been in! Everything in the room is broken the sink was leaking water on the floor same with the bathtub also there was bugs on the bed! Disgusting never book this hotel
Stayed 5 nights in Feb 2024
Response from nasiha on 8 Apr 2024
Dear Guest, Warm greetings from Landmark Premier Hotel!! Thank you for sharing your feedback. Please accept our apologies for any difficulties you encountered we thank you for sharing your comment and we are looking into this issue and hope to resolve it promptly and accurately. Thank you

10/10 Excellent

Dai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option in old town.
Stayed 1 night in Dec 2023
Response from Hemant on 25 Jan 2024
Dear Guest, Good Morning!!! Greetings from Landmark Premier Hotel!!! We are tremendously happy to know that you had a pleasurable stay with the help of our staff. Your very positive comment makes us more motivated in continuing to always improve our services. Thank you very much for choosing to stay with us and we are looking forward to welcoming you again on your next visit! Thanks & Regards, Hemant Front Office Manager

8/10 Good

Diana

Travelled with partner
Is old property but good conditions the staff so kind, really good service and great location
Stayed 5 nights in Oct 2023
Response from Hemant on 22 Oct 2023
Dear Guest , Good Evening!!! Greetings from Landmark Premier Hotel!!! We would like to sincerely apologize for any difficulties you have experienced during your stay . . Your comment is noted, and the concerned department have been informed already to address with these issues accordingly. Then again, we are pleased to hear that despite these problems you had a comfortable stay. Again, thank you and we hope to welcome you back in the future. Thanks & Regards, Hemant Front Office Manager

10/10 Excellent

Poku

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service was wonderful the only problem I had was there don’t have windows..but will recommend for everyone such a great experience
Stayed 9 nights in Mar 2023

8/10 Good

shahin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location

10/10 Excellent

Agata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, friendly staff , cleaning staff was very good. Although there was problem with leaking toilet. But overall friendly and helping staff at reception & was a good experience.
Stayed 6 nights in Mar 2023

8/10 Good

Kbrom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.
Stayed 15 nights in Feb 2023

2/10 Terrible

SAIF

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
very bad service. room no have air freshener, no clean.
Stayed 3 nights in Feb 2023

2/10 Terrible

Mariyamo

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Checked in my hotel on Friday the 24th around 4am ish. First thing I notice when me and my assistant got in the room was the smell of cigarettes and wet sheets. The toilet had popped satins, shower area was really disgusting, and floor was filthy, there were also bugs and cockroaches in the bedding area, phone wasn’t work, plus the tv. I also have pictures to provide. I’m highly disappointed about this hotel

2/10 Terrible

Moataz

Disliked: Amenities, property conditions & facilities
It was very dirty. The facilities are broken. This place simply needs to be demolished and rebuilt. Everything is wornout
Stayed 4 nights in Feb 2023

10/10 Excellent

Nagendra, Abu Dhabi

Stayed 1 night in Feb 2023

8/10 Good

Omar

Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2023

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2023

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible hotel
Very bad experience with allergies because of cleanness of the room. Won't recommend. The mattress are terrible and sofa was dirty. However the only positive point they are willing to help you park your luggage.
Stayed 1 night in Feb 2023

2/10 Terrible

Sarmad

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was dirty, dirty, dirty why is water leaking in the bathroom they don’t clean the room every day
Stayed 6 nights in Jan 2023

6/10 Okay

Omar

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cleaning issue
The hotel location great , the staff so friendly but the hotel not clean with bad smell in the room , dirty carpet with insects in the wall and bed , the furniture old but all work well , the heating system not work just fan , the security door locks broken , for me the wifi speed good if I need to rate the hotel I give maximum 2 star from 5
Stayed 3 nights in Jan 2023

10/10 Excellent

Glenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price and great service
They staff was so amazing. I have a wheelchair and they were above and beyond with support and services. The Foo was very tasty. The price was very great too.
Stayed 5 nights in Jan 2023

10/10 Excellent

Ghafoor

Liked: Staff & service, amenities, property conditions & facilities
The staff were kind and really helpful
Stayed 1 night in Jan 2023

10/10 Excellent

Althea A

Response from Hemant on 25 Jan 2024
Dear Guest, Good Evening!!! Greetings from Landmark Premier Hotel!!! Thank you very much for your positive feedback following your previous stay at the hotel. We are excited to know that you had an excellent stay with us and that we’ve met your expectations. We hope to see you again and we look forward to having you back in the future. Thanks & Regards Hemant Front Office Manager

10/10 Excellent

Axumawit

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for Friend & Solo
Stayed 4 nights in Nov 2022

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for Friend & Solo
Stayed 1 night in Nov 2022

10/10 Excellent

Peter

4/10 Poor

Benny

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

2/10 Terrible

TEK

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had charge local tax twice, room was not clean, furniture was dirty spot on both chair Guest not permitted to visit Stuff was rude.
Stayed 1 night in Aug 2022

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022

8/10 Good

Maged

Stayed 3 nights in Jun 2022

8/10 Good

Maged

Stayed 1 night in Jun 2022

8/10 Good

Salisu

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in May 2022

2/10 Terrible

Kayode

Stayed 4 nights in May 2022

10/10 Excellent

George

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent services, above all, QUICK AND FAST response to room services.
Stayed 6 nights in Apr 2022

2/10 Terrible

iqbal

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I need refund When I entered in the room bathroom was in dirty situation and on floor there were cockroaches I showed this situation and they changed my room Next room has smoking smell, bathroom was dirty bed sheets had red spots all over hairs we had terrible experience and we had to shift in another room- I can send you pictures
Stayed 2 nights in Apr 2022

10/10 Excellent

KOYA MOHAMED

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Amit

Stayed 1 night in Apr 2022

4/10 Poor

Rafiq

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very smelly and dark. During shower water was falling on bath floor and there was not enough glass wall around the bathtub or shower certain to hold it. Location was good and walkable to market. When you open the window you can see the cloths hanging all over in your next building apartments.
Stayed 2 nights in Apr 2022

10/10 Excellent

Arijit

Stayed 7 nights in Mar 2022

4/10 Poor

john

Travelled with family
Disliked: Amenities
I found the condition of the room was definitely not four star especially the bathroom. On day two I complained about faults in the room , they were never addressed even after repeating them a few days later . The breakfast food is definitely not international but cater for the Indian subcontinent, very limited . Doors in the hotel have to banged shut to close therefore all night the banging goes on .
Stayed 12 nights in Mar 2022

4/10 Poor

Menbere

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Mar 2022

2/10 Terrible

Shane

Disliked: Staff & service, property conditions & facilities
Let The Buyer Beware
This is NOT a 4 star hotel. The internet connection was extremely slow and the cable television was out. No one bothered to tell us this when we checked in. The location is not in a good part of town (even by Deira standards) and is very inconvenient.
Stayed 1 night in Jan 2022

4/10 Poor

Ahad

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Expedia rates this property as a 4-star hotel but in reality this hotel barely measures up to a 3-star experience. On check in the room I received had dirty sheets and completely ill serviced bathroom with the sink and bathroom tub stained and cracked and no hot water. I requested to change the room which they did without issue. The new room was okay, but the cleanliness still could have been better. All the rooms smelled horrible and hardly live up to a 3-star experience. The breakfast was also incredibly limited and mediocre and I would recommend passing without it. Never again will I stay in this hotel and I will recommend everyone to be careful when Expedia marks a hotel as 4-stars. Link with photo evidence: https://1drv.ms/u/s!AskrWL2Bud3P5BVJEJ0IEyhVlM1S?e=RmU2wZ
Stayed 2 nights in Dec 2021

6/10 Okay

Yasser

Liked: Staff & service, amenities
Bad room service
Stayed 9 nights in Dec 2021

2/10 Terrible

Samer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOTALLY TERRIBLE!
TOTALLY TERRIBLE! DON’T STAY THERE!
Stayed 7 nights in Nov 2021

2/10 Terrible

Marko

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible experience. First no restaurants, bars or terrace open. Room cleaning need big improvement, toilet not working and when I reported instead change my room hotel send maintenance supervisor who did nothing. He show up another time after 11:30 pm ready to work. Room has minibar fridge so loud that I need to disconnect it from power supply in order to have some peace. There is also TV in the room but without remote. Definitively this was my first and last stay in this hotel. Overall terrible
Stayed 1 night in Nov 2021

4/10 Poor

Mushtaq

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
This is a ageing hotel, most of the staff are friendly and helpful except in the dining area. Breakfast was very very poor with little options, leaks from the ceiling in the bathroom and the wifi didn't work most of the time
Stayed 3 nights in Nov 2021

2/10 Terrible

Nathalie

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The property pictures online were definitely edited or Photoshopped. Wifi wasn't working in our rooms which was very frustrating. The breakfast quality was not very good too. Neighbourhood is not the best. Overall stay was very bad. We had to leave one night before our check out and book in another hotel because of the poor quality of stay. I would rate this hotel with max 2 stars.
Stayed 4 nights in Nov 2021

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Dubai, choose Landmark Premier Hotel
Myself and my Wife, had a very pleasant stay Landmark Premier Hotel. Very polite, excellent location, exquisite food, very helpful staff. Charles and his team are doing an excellent job. Their assistance, made my short holiday, much easier.
Stayed 6 nights in Oct 2021

4/10 Poor

Deborah, Miramar

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old and not a four star property as stated on Expedia. The carpet in our room was heavily stained and we could tell that the hotel had seen much better days. I cannot recommend this property. Its only redeeming quality is its accommodating staff.
Stayed 2 nights in Oct 2021