Kempinski Hotel & Residences Palm Jumeirah

Photo gallery for Kempinski Hotel & Residences Palm Jumeirah

Primary image
Private beach, white sand, beach cabanas, sun-loungers
Private beach, white sand, beach cabanas, sun-loungers
Outdoor pool, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
Outdoor pool, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)

Overview of Kempinski Hotel & Residences Palm Jumeirah

VIP Access

Kempinski Hotel & Residences Palm Jumeirah

5.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Crescent West, Palm Jumeirah, Dubai

Explore the area

  • Popular LocationJumeirah Beach20 min drive
  • Popular LocationBurj Khalifa23 min drive
  • Popular LocationDubai Mall23 min drive
  • AirportDubai (DXB-Dubai Intl.)31 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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About this area

Dubai

Kempinski Hotel & Residences Palm Jumeirah is located in Palm Jumeirah, a neighbourhood in Dubai, and is near theme parks and on a private beach. Nakheel Mall and The Walk are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaventure and Wild Wadi Water Park. Travelling with kids? Consider Sheikh Zayed Road, or check out an event or a game at Dubai Sports City. Discover the area's water adventures with jet skiing, scuba diving and snorkelling nearby, or enjoy the great outdoors with skydiving.

What's nearby

  • Aquaventure - 5 min drive
  • Nakheel Mall - 12 min drive
  • Jumeirah Beach - 20 min drive
  • Burj Khalifa - 23 min drive
  • Dubai Mall - 23 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 5 min drive
  • Dubai (DXB-Dubai Intl.) - 31 min drive

About this property

Kempinski Hotel & Residences Palm Jumeirah

Ocean-view hotel with a poolside bar, near Aquaventure
Spend the day playing on Kempinski Hotel & Residences Palm Jumeirah's private white sand beach then return to dine at one of the hotel's 2 restaurants. Change of towels is available on request
Kempinski Hotel & Residences Palm Jumeirah offers 244 accommodations with MP3 docking stations and washers/dryers. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate living rooms. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium digital channels, DVD players and pay-per-view films. Accommodation at this 5-star hotel has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms feature minibars and laptop-compatible safes. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

Afrikaans, Arabic, English, Estonian, Filipino, French, Hindi, Hungarian, Italian, Russian, Serbian, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking
  • Airport shuttle available
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: AED 140 for adults and AED 70 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Brunello
  • Beluga Beach Restaurant
  • K-West Sports Bar

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Beach volleyball
  • Bike rentals
  • Children's pool
  • Designer shops
  • Kayaking
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Shopping
  • Spa services

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Full-sized fridge
  • High chair
  • In-room childcare (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 2

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • 2 bathrooms
  • Dressing gowns
  • Bidet
  • Children's dressing gowns
  • Designer toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch LCD TV
  • CD player
  • Digital channels
  • DVD player
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Fridge
  • Hob
  • Toaster

Outdoor space

  • Furnished balcony

More

  • Children's slippers
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate living room
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Washer and dryer

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 140 for adults and AED 70 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Service fee: 10 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Property is also known as

Hotel Kempinski
Hotel Kempinski Palm Jumeirah
Kempinski
Kempinski Hotel Palm Jumeirah
Kempinski Palm Jumeirah
Kempinski Palm Jumeirah Hotel
Palm Jumeirah Kempinski
Kempinski Hotel And Residences Palm Jumeirah
Kempinski Hotel Palm Jumeirah Aparthotel
Kempinski Hotel Aparthotel
Kempinski Hotel Residences Palm Jumeirah
Kempinski Hotel Residences Palm Jumeirah
Kempinski Hotel & Residences Palm Jumeirah Hotel
Kempinski Hotel & Residences Palm Jumeirah Dubai
Kempinski Hotel & Residences Palm Jumeirah Hotel Dubai

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 131 out of 233 reviews
5 - Excellent 56%
Rating 4 - Good. 59 out of 233 reviews
4 - Good 25%
Rating 3 - Okay. 33 out of 233 reviews
3 - Okay 14%
Rating 2 - Poor. 4 out of 233 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 233 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.3/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

5.0/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We can warmly recommend Kempinski Palm Jumeirah
Overall the hotel is amazing. We had a huge suite which was excellent. The hotel is family friendly (we have three kids :). Concierge did their utmost to help with our requests and most of the staff were professional and service minded. An improvement area is the service. Some of the staff forgot orders and sometimes the restaurants felt understaffed. We also had an unpleasant experience with a hostess at one of the restaurants but her behavior improved a lot after our feedback was given.
Stayed 8 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2021

5/5 Excellent

Stayed 11 nights in Jan 2021