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InterContinental Dubai Festival City, an IHG Hotel

Photo gallery for InterContinental Dubai Festival City, an IHG Hotel

Lobby
Outdoor pool, open 7:00 AM to 8:00 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 7:00 AM to 8:00 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 7:00 AM to 8:00 PM, free pool cabanas, pool umbrellas
Premium bedding, minibar, in-room safe, individually decorated

Overview of InterContinental Dubai Festival City, an IHG Hotel

InterContinental Dubai Festival City, an IHG Hotel

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Crescent Drive, Dubai Festival City, Dubai, 45777

Explore the area

  • Popular LocationDubai Festival City Mall10 min walk
  • AirportDubai (DXB-Dubai Intl.)5 min drive
  • Popular LocationDubai Silicon Oasis17 min drive
  • Popular LocationBurj Al Arab20 min drive

Choose dates to view prices

About this area

Dubai

Located in Dubai, InterContinental Dubai Festival City, an IHG Hotel is connected to a shopping centre. Travellers who have shopping on the agenda can visit Dubai Festival City Mall and Festival Center. Sheikh Zayed Road and Dubai Aquarium & Underwater Zoo are not to be missed. Take the opportunity to explore the area for water adventures such as boat tours and other activities like golfing.

What's nearby

  • Festival Center - 10 min walk
  • Dubai Festival City Mall - 10 min walk
  • Dubai Tennis Stadium - 5 min drive
  • Dubai Silicon Oasis - 17 min drive
  • Burj Al Arab - 20 min drive

Restaurants

  • Anise — 1 min walk
  • The Fish House — 1 min walk
  • Hard Rock Cafe Dubai - 6 min walk
  • Al Fanar Restaurant & Cafe - 9 min walk
  • Zaatar W Zeit - 10 min walk

Getting around

  • Emirates Station - 4 min drive
  • Dubai (DXB-Dubai Intl.) - 5 min drive

About this property

InterContinental Dubai Festival City, an IHG Hotel

Luxury hotel connected to the convention centre in Dubai with 4 restaurants
4 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour health club and a poolside bar. All 508 individually decorated rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, LED TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
InterContinental Dubai Festival City, an IHG Hotel offers 508 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. 37-inch LED televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

SPA InterContinental has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a spa tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: AED 145 per person
  • 4 restaurants and 1 coffee shop
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Children's pool
  • Designer shops
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • Filipino
  • French
  • German
  • Indonesian
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference centre (45747 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 37-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 145 per person (approximately)
  • Airport shuttle fee: AED 180 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the spa without adult supervision
Guests under 15 years old are not allowed in the spa

Property is also known as

InterContinental Dubai City
InterContinental Dubai Festival City
InterContinental Festival
InterContinental Festival Dubai City
InterContinental Festival Hotel
InterContinental Festival Hotel Dubai City
Intercontinental Dubai Festival City Hotel Dubai
InterContinental Dubai Festival City Hotel
InterContinental Festival City Hotel
InterContinental Festival City
InterContinental Festival Cit
InterContinental Dubai Festival City
InterContinental Dubai Festival City, an IHG Hotel Hotel
InterContinental Dubai Festival City, an IHG Hotel Dubai
InterContinental Dubai Festival City, an IHG Hotel Hotel Dubai

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 275 out of 412 reviews
5 - Excellent 67%
Rating 4 - Good. 102 out of 412 reviews
4 - Good 25%
Rating 3 - Okay. 23 out of 412 reviews
3 - Okay 6%
Rating 2 - Poor. 7 out of 412 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 412 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Total stay and expensive was great. The amenities, restaurants and convenience of the attached mall was a plus. Would definitely recommend to anyone.
Stayed 6 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2021

4/5 Good

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value near Airport
Great room and pool. Super convenient to airport, but very quiet. Great value!
Stayed 1 night in Jun 2021

5/5 Excellent

Stayed 3 nights in May 2021