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Overview of InterContinental Dubai Festival City

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Lobby
Outdoor pool, open 7:00 AM to 8:00 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 7:00 AM to 8:00 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 7:00 AM to 8:00 PM, free pool cabanas, pool umbrellas
Premium bedding, minibar, in-room safe, desk

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationDubai Creek Golf & Yacht Club6 min drive
    Popular LocationCity Centre Deira11 min drive
    AirportDubai (DXB-Dubai Intl.)12 min drive
    Popular LocationDubai Creek12 min drive
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  • Deluxe Suite, 2 Bedrooms

    Room amenities

    • 1453 sq ft
    • Sleeps 6
    • 1 Single Bed
    More detailsDeluxe Suite, 2 Bedrooms
  • Twin Room, 2 Single Beds, View (DUBAI CREEK VIEW)

    Room amenities

    • 452 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsTwin Room, 2 Single Beds, View (DUBAI CREEK VIEW)
  • Deluxe Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Intercontinental, Club Suite, 1 Bedroom

    Room amenities

    • 1033 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsIntercontinental, Club Suite, 1 Bedroom
  • Suite, 1 Bedroom, View (Deira View)

    Room amenities

    • 947 sq ft
    • Sleeps 4
    • 1 Single Bed
    More detailsSuite, 1 Bedroom, View (Deira View)
  • Room, 1 King Bed, View (BURJ KHALIFA VIEW)

    5/5 guest room rating

    Room amenities

    • 495 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, View (BURJ KHALIFA VIEW)
  • Intercontinental, Club Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 495 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsIntercontinental, Club Room, 1 King Bed
  • Room, 1 King Bed, View (DUBAI CREEK VIEW)

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, View (DUBAI CREEK VIEW)
  • Deluxe Room

    4.5/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 Single Bed
    More detailsDeluxe Room
  • Presidential Suite, 1 King Bed, View (Khalifa Views)

    Room amenities

    • 2131 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsPresidential Suite, 1 King Bed, View (Khalifa Views)
  • Signature Suite, 2 Bedrooms, View (Deira View)

    Room amenities

    • 1884 sq ft
    • Sleeps 6
    • 2 Double Beds
    More detailsSignature Suite, 2 Bedrooms, View (Deira View)
  • Deluxe Suite, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 947 sq ft
    • Sleeps 3
    • 1 Single Bed
    More detailsDeluxe Suite, 1 Bedroom
  • Deluxe Twin Room, 2 Single Beds

    Room amenities

    • 452 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Twin Room, 2 Single Beds
  • Intercontinental, Club Suite, 2 Bedrooms

    Room amenities

    • 1776 sq ft
    • Sleeps 6
    • 1 King Bed and 2 Single Beds
    More detailsIntercontinental, Club Suite, 2 Bedrooms

About this area

Dubai

Located in Dubai, InterContinental Dubai Festival City is connected to a shopping centre. Travellers who have shopping on the agenda can visit Dubai Festival City Mall and Festival Center. Dubai Aquarium & Underwater Zoo and KidZania are not to be missed. Take the opportunity to explore the area for water adventures such as boat tours and other activities like golfing.
Visit our Dubai travel guide
Popular Location

What's nearby

  • Dubai Creek Golf & Yacht Club - 6 min drive
  • Zabeel Park - 8 min drive
  • City Centre Deira - 11 min drive
  • Dubai Creek - 12 min drive
  • BurJuman Mall - 16 min drive

Getting around

  • Emirates Station - 4 min drive
  • AirportDubai (DXB-Dubai Intl.) - 12 min drive

Restaurants

  • Anise — 1 min walk
  • The Fish House — 1 min walk
  • Hard Rock Cafe Dubai - 6 min walk
  • Al Fanar Restaurant & Cafe - 9 min walk
  • Motomachi Restaurant - 12 min walk

About this property

InterContinental Dubai Festival City

Luxury hotel connected to the convention centre in Dubai with 4 restaurants
4 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour health club and a poolside bar. All 508 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LED TVs with satellite channels. Guests will also find 24-hour room service, minibars and premium bedding.
InterContinental Dubai Festival City offers 508 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. 37-inch LED televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

SPA InterContinental has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a spa tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: AED 145 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Children's pool
  • Designer shops
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • Filipino
  • French
  • German
  • Indonesian
  • Russian
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference centre (45747 square feet of space)

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 37-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in from noon - anytime
Minimum check-in age - 21

Check-out

Check-out before 3:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 145 per person (approximately)
  • Airport shuttle fee: AED 180 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the spa without adult supervision
Guests under 15 years old are not allowed in the spa

Property is also known as

InterContinental Dubai City
InterContinental Dubai Festival City
InterContinental Festival
InterContinental Festival Dubai City
InterContinental Festival Hotel
InterContinental Festival Hotel Dubai City
Intercontinental Dubai Festival City Hotel Dubai
InterContinental Dubai Festival City Hotel
InterContinental Festival City Hotel
InterContinental Festival City
InterContinental Festival Cit
InterContinental Dubai Festival City Hotel
InterContinental Dubai Festival City Dubai
InterContinental Dubai Festival City Hotel Dubai

Frequently asked questions

Can I cancel my reservation for free at InterContinental Dubai Festival City and receive a full refund?
Yes, InterContinental Dubai Festival City offers free cancellation on select room rates, because flexibility matters! Please refer to InterContinental Dubai Festival City cancellation policy on our site for more details about any exclusions or requirements.
Does InterContinental Dubai Festival City have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 8:00 PM.
Is InterContinental Dubai Festival City pet-friendly?
No, pets are not allowed at this property.
How much is parking at InterContinental Dubai Festival City?
Self-parking and valet parking are free at this property.
What time is check-in at InterContinental Dubai Festival City?
Check-in is from noon - anytime.
What time is check-out at InterContinental Dubai Festival City?
Checkout is at 3:30 PM.
Does InterContinental Dubai Festival City provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AED 180 per person applies.
Where is InterContinental Dubai Festival City located?
Located in the heart of Dubai, this luxury hotel is within a 15-minute walk of Dubai Festival City Mall and Festival Center.
4.6
Wonderful
5 - Excellent
255
4 - Good
94
3 - Okay
20
2 - Poor
5
1 - Terrible
5

4.7/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
very magical & beautiful hotel. the pool is amazing with a beautiful view of the city at sunset time. the staff & the concierge are amazing. Thank you so much for the great stay Daniel :)
Stayed 7 nights in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Luxurious hotel. Safe and good value for the money.
Stayed 1 night in Oct 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Staff & service, property conditions & facilities
فندق جميل و لكن محتاج بعض الاهتمام
الفندق جميل و موقعه ممتاز جدا بحيث يوجد بجانب مول فيستيفال سيتي يوجد ممر داخلي بينهم السرير مريح جدا خدمة تسجيل الدخول و الخروج ممتاز جدا الموظفين ممتازين في التعامل و الرقي و لكن يعيبه بعض الامور الأثاث في الغرف غير مريح وقديم اقصد هنا غرفه الجلوس مرافق الحمام تحتاج إلى تبديل و صيانة التكييف في الممرات حار جدا عدم وجود المستلزمات الصحية بالحمام مثل منظف الأذن و القطن و غيرهم
Stayed 1 night in Aug 2020

3/5 Okay

Happy face iconLiked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2020

4/5 Good

Stayed 1 night in Jul 2020

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