Outdoor pool

Reviews of Icon Hotel Apartments

Icon Hotel Apartments
Al Muteena Street, Dubai

Reviews

6.0
Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 2 out of 6 reviews" "

5.0/10

Cleanliness

6.0/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

4/10 Poor

Darren, Sydney, Aust

Disliked: Cleanliness, property conditions & facilities
Pictures on Expedia do not accurately show the quality of the hotel. I had to change rooms multiple times to find one of acceptable standards. There was a constant issue with access to the free parking and it required multiple days of complaints to get access to a washer dryer for the room. Overall not a pleasant experience.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vary bad hotel. Smelly noisy no parking. Bad cust
I would not recommend for no one. Please don't stay at this hotel. IT is smelly noisy. Parking is hard and the staff doesn't really care How this hotel get listed on this website. Vary tricky. Wrong picture on the website.

8/10 Good

philippe

Disliked: Cleanliness, property conditions & facilities
ne pas compter sur la cuisine........
état délabré de la chambre, fuite d'eau sous le lavabo de la salle de bain, machine a laver le linge casser et fuyante, pas de vaisselle a proprement parler. le four n'existe pas comme sur les photos.
Stayed 3 nights in Jan 2019

10/10 Excellent

JOSEPH, PARIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I been several times at ICON HOTEL DUBAI, and I back always with great pleisure. Big Studios/Apartments and exellent and lovely stuff. GREAT STAY !!
Stayed 7 nights in Oct 2018

10/10 Excellent

Eugénie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Feb 2018
Response from Anis on 13 Mar 2018
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue this winter with renovations to our rooms and convention areas. We look forward to seeing you on your next trip to Icon Hotel Apartments LLC. Thank you and Best Regards

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inget vi rekommenderar. Trasig pool. Kackerlackor i sängen och på rummet. Vidrigt hotell. Ingen gäst var nöjd.