Title: Holiday Inn Express Dubai Jumeirah by IHG Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Express Dubai Jumeirah by IHG Hotel in Dubai with free breakfast and fitness centre ![Lobby lounge](https://images.trvl-media.com/lodging/3000000/2240000/2239700/2239650/d5004402.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/3000000/2240000/2239700/2239650/bb1d5245.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2240000/2239700/2239650/44ce6b5c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/3000000/2240000/2239700/2239650/02985e4e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/3000000/2240000/2239700/2239650/7d14fd45.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Express Dubai Jumeirah, an IHG Hotel, places guests in Dubai's vibrant heart. Start the day with a breakfast buffet and stay connected with in-room WiFi. After exploring, relax at the hotel's bar or maintain fitness routines at the gym. 7.8 Good ## Popular amenities - - Bar - Gym - Room service - Parking included - 24/7 front desk £102 includes taxes & fees 1 Nov - 2 Nov ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=2239650&PinnedHotelID=2239650&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=2239650&PinnedHotelID=2239650&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=2239650&PinnedHotelID=2239650&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=2239650&PinnedHotelID=2239650&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2239650&PinnedHotelID=2239650&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2239650&PinnedHotelID=2239650&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2239650&PinnedHotelID=2239650&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2239650&PinnedHotelID=2239650&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/3000000/2240000/2239700/2239650/a4ab3245.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed with Sofa bed 7.2 Good 11 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Sofa bed - king Hairdryer - 258 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/3000000/2240000/2239700/2239650/a4ab3245.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Sofa bed - king Hairdryer - 258 sq ft - Sleeps 3 - 1 King Bed ![Standard Room, 2 Single Beds | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/3000000/2240000/2239700/2239650/21bac269.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds 8.6 Excellent 4 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Hairdryer Private bathroom - 258 sq ft - Sleeps 2 - 2 Single Beds ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/3000000/2240000/2239700/2239650/8e3c4046.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Smoking 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Hairdryer Private bathroom - 258 sq ft - Sleeps 2 - 2 Single Beds ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/3000000/2240000/2239700/2239650/a4ab3245.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.2 Wonderful 7 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Hairdryer Private bathroom - 258 sq ft - Sleeps 2 - 1 Single Bed ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/3000000/2240000/2239700/2239650/7d14fd45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking (Smart Room) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Hairdryer Private bathroom - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/3000000/2240000/2239700/2239650/35c24aef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Hairdryer Private bathroom - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/3000000/2240000/2239700/2239650/8e3c4046.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds, Non Smoking (Smart Room) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Hairdryer Private bathroom - Sleeps 2 - 2 Single Beds ## You may also like Ad ![4 outdoor pools, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5530000/5527200/5527177/9b643676_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairmont The Palm Palm Jumeirah - On private beach - Pool - Spa - Kids pool 9.0 Wonderful 1,015 reviews £385 includes taxes & fees 26 Nov - 27 Nov [](https://www.expedia.co.uk/Dubai-Hotels-Fairmont-The-Palm.h5527177.Hotel-Information?chkin=2025-11-26&chkout=2025-11-27&rm1=a2®ionId=553248635974547388&destination=Dubai (and vicinity)&destType=MARKET&latLong=25.266839,55.297733&searchId=d21caeda-ba01-4458-a04e-f541b42e4af2&top_cur=GBP) Ad ![View from room](https://images.trvl-media.com/lodging/70000000/69410000/69404600/69404538/64888a0c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Dubai Palm Jumeirah Palm Jumeirah - On private beach - Pool - Spa - Kids pool 9.2 Wonderful 638 reviews £326 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Dubai-Hotels-Hilton-Dubai-Palm-Jumeirah.h69404538.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=553248635974547388&destination=Dubai (and vicinity)&destType=MARKET&latLong=25.266839,55.297733&searchId=d21caeda-ba01-4458-a04e-f541b42e4af2&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/84000000/83570000/83560100/83560061/w3496h2333x2y0-8831a6e6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Vida Dubai Marina & Yacht Club Dubai Marina - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-Holiday-Inn-Express-Dubai-Jumeirah.h2239650.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-Holiday-Inn-Express-Dubai-Jumeirah.h2239650.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.24297%2C55.27160&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=R-EOaf_OxyISR4rr02JXXwmadvE=) Jumeirah Road, Dubai, 0 #### What's nearby - Dubai Cruise Terminal - 3 min drive - 1.7 miles - Dubai World Trade Centre - 3 min drive - 1.9 miles - BurJuman Mall - 4 min drive - 2.3 miles - Dubai Mall - 6 min drive - 4.0 miles - Burj Khalifa - 7 min drive - 4.2 miles #### Getting around - ADCB Station - 4 min drive - Dubai (DXB-Dubai Intl.) - 17 min drive #### Restaurants - ‪wagamama - ‬8 min walk - ‪Starbucks (Drive Thru) (ستاربكس) - ‬7 min walk - ‪Le Bistro des Arts - ‬8 min walk - ‪Mannaland (만나랜드 Korean Restaurant) - ‬8 min walk - ‪Petit Cafe - ‬7 min walk ## About this property ### Holiday Inn Express Dubai Jumeirah by IHG Hotel near Dubai Cruise Terminal You can look forward to a free breakfast buffet, a corner/local shop and dry cleaning/laundry services at Holiday Inn Express Dubai Jumeirah by IHG. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym. You'll also enjoy perks such as: - Free self-parking - A free shopping centre shuttle, an electric car charging station and babysitting (surcharge) - A front desk safe, a banquet hall and free newspapers Room features All 193 rooms have comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches such as free WiFi and safes. More amenities include: - Bathrooms with showers and bidets - 32-inch LCD TVs with satellite channels - Separate sitting areas, fridges and free infant beds ## Similar properties ![City view](https://images.trvl-media.com/lodging/2000000/1520000/1517400/1517352/4e5f95d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arabian Park Dubai, an Edge by Rotana Hotel Jadaf - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 573 reviews £80 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=1517352&PinnedHotelID=1517352&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1780000/1773600/1773507/261046d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Bur Dubai Bur Dubai - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 1,003 reviews £111 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=1773507&PinnedHotelID=1773507&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 7:00 AM to 7:00 PM, pool loungers](https://images.trvl-media.com/lodging/12000000/11630000/11628400/11628336/a4f0eac1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Dubai Jumeirah Bur Dubai - 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29 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=2754907&PinnedHotelID=2754907&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free beach shuttle - Free shopping centre shuttle - Ski shuttle nearby - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 6:30 AM to 10:30 AM - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Gym ### Family friendly - Babysitting (surcharge) - Grocery/convenience store - In-room cot - In-room refrigerator - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 24-hour business centre - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 7 floors - At least 80% lighting from LEDs - Banquet hall - Built in 1998 - Comprehensive food waste policy - Designated smoking areas - Double-glazed windows - Rooftop garden - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Bidet - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LCD TV with satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Minibar - Refrigerator - Room service ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board on request - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Early check-in subject to availability Early check-in fee: AED 100 Minimum check-in age - 21 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: AED 100 per night - A tax is imposed by the city: AED 10.00 per accommodation, per night A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom. We have included all charges provided to us by the property. ### Optional extras - Early check-in fee: AED 100 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector and a security system This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Dubai Jumeirah Holiday Inn Express Holiday Inn Express Dubai Jumeirah Holiday Inn Express Hotel Dubai Jumeirah Holiday Inn Dubai Holiday Inn Express Dubai Jumeirah Hotel Dubai Holiday Inn Express Dubai Jumeirah Hotel Holiday Inn Express Jumeirah Hotel Holiday Inn Express Jumeirah Express Dubai Jumeirah By Ihg Holiday Inn Express Dubai Jumeirah Holiday Inn Express Dubai Jumeirah by IHG Hotel Holiday Inn Express Dubai Jumeirah by IHG Dubai Holiday Inn Express Dubai Jumeirah an IHG Hotel Holiday Inn Express Dubai Jumeirah by IHG Hotel Dubai ## Frequently asked questions ### Is Holiday Inn Express Dubai Jumeirah by IHG pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Holiday Inn Express Dubai Jumeirah by IHG? > As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Dubai Jumeirah by IHG on 1 Nov 2025 start from £101.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Dubai-Hotels-Holiday-Inn-Express-Dubai-Jumeirah.h2239650.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Holiday Inn Express Dubai Jumeirah by IHG? > Self-parking is free at this property. ### What time is check-in at Holiday Inn Express Dubai Jumeirah by IHG? > Check-in start time: 2 PM; check-in end time: midnight. Early check-in is available for a fee of AED 100 (subject to availability). ### What time is check-out at Holiday Inn Express Dubai Jumeirah by IHG? > Checkout is at noon. ### Where is Holiday Inn Express Dubai Jumeirah by IHG located? > Located in Bur Dubai, this hotel is 0.3 mi (0.5 km) from Etihad Museum and within 3 miles (5 km) of Dubai World Trade Centre and Dubai Cruise Terminal. Dubai Creek is 3 mi (4.8 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Holiday Inn Express Dubai Jumeirah by IHG Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 296 8 - Good 421 6 - Okay 163 4 - Poor 68 2 - Terrible 33 ### 8.0/10 Cleanliness ### 8.2/10 Staff & service ### 7.2/10 Amenities ### 7.8/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 8/10 Good #### JOHN 20 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff's are really helpful both reception restaurant and cleaning. Restaurant they allow us have a breakfast early because of flight times. We really enjoyed the stay ##### JOHN Stayed 12 nights in Aug 2025 ### 10/10 Excellent #### Shamim 9 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities For all intent and purpose. This property was an excellent choice. There wasn't much to dislike. ##### Shamim Stayed 11 nights in Jul 2025 ### 10/10 Excellent #### Alex 9 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the staff was very helpful and friendly. ##### Alex Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Kokilaverny 3 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Third time staying very convenient ##### Kokilaverny Stayed 6 nights in Nov 2024 ### 8/10 Good #### Mohamed 7 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was ok at the hotel with reasonable price, the staff r so friendly and react in timely manner the only issue is the water pressure was very week ##### Mohamed Stayed 6 nights in Mar 2025 ### 6/10 Okay #### Ameed 11 Apr 2025 Disliked: Staff & service limited breakfast, no potter for luggage, dont have sleepers for washroom use. ##### Ameed Stayed 4 nights in Apr 2025 ### 8/10 Good #### Muhammad 6 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Place value for money The location of the hotel is good, many restaurants within walking distance. Breakfast is good at the hotel. The Staff is helpful and on their toes going the extra mile. ##### Muhammad Stayed 5 nights in Sep 2022 ### 6/10 Okay #### Lotf 2 Feb 2025 It was ok but found a cockroach which was terrible but they tried their best to fix thinfs for us ##### Lotf Stayed 3 nights in Jan 2025 ### 6/10 Okay #### Hunayn 16 May 2024 Liked: Cleanliness Disliked: Property conditions & facilities The property has great potential but would benefit from some updates and improvements in the rooms. While room service could be more prompt, the staff were friendly and accommodating. The complimentary underground parking, though tight, was a nice perk. The bathrooms could use some TLC, particularly the shower doors and heads. There was some noise from the room above, but overall it was a decent stay. ##### Hunayn Stayed 5 nights in Apr 2024 ### 4/10 Poor #### Elsa 7 Sept 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The hotel is in a area which feels unsafe to go outside in the evening/night time unless you drive or use taxi.The room was smelling heavily like smoke and the bathroom was very old and mold was around the shower cabinet.The dining was very poor .Would not recommend if you are looking for cleanliness, safe and a tasty dining experience. ##### Elsa Stayed 3 nights in Sep 2024 ### 2/10 Terrible #### Kamil 13 Dec 2022 Disliked: Staff & service, amenities I arrived at the hotel at 10 PM in the evening of 5 Dec. I was shocked to know that they cancelled my booking for no reasons. Besides, they told me that they are full !.. I contacted Expedia to resolve it for almost 20 minutes without any success. Then, I had to leave the hotel. This is terrible act by the hotel and not acceptable. This is also a grave failure by Expedia to protect a member of long time. Lately, Expedia also embarrassed me on 19 Nov in Washington DC (Washington Plaza Hotel). They could not find the booking of Ali Hantal (Itinerary: 72428630020269) and I had to make new booking!.. I need an explanation and compensation from Expedia before I terminate my long lasting memebership. ##### Kamil Stayed 1 night in Dec 2022 ### 6/10 Okay #### Daniel 6 Dec 2022 Liked: Staff & service Despite booking and paying in advance for two twin non-smoking rooms, and emailing to request a late check-in (flight landed at 1am; email acknowledged and accepted) we were told that these rooms were not available. We were given a twin and a double on the smoking floor which meant sleeping on a pull-out bed, not being able to unpack and switching rooms the following day. We were told that the hotel policy is that we would only get the rooms requested if they were still available. What is the point of reserving a room, paying in advance and notifying (and being acknowledged) of a late check-in if someone else could walk in on the day and be given the final two non-smoking twin rooms? The night staff were apologetic about this policy and helpful in rectifying the issue the next day. If you are arriving late and want to avoid the frustration of not getting the room you have already paid for I would suggest booking an alternative hotel. ##### Daniel ### 8/10 Good #### Dévy 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hôtel bien situé personnel accueillant ##### Dévy Stayed 8 nights in Sep 2025 ### 10/10 Excellent #### Miguel 25 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lejos del metro ##### Miguel Stayed 12 nights in Sep 2025 ### 2/10 Terrible #### Zahra 18 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Room was tiny! Not even enough space for one person to stay comfortably. All the rooms were the same size, which isn’t helpful. We ended up leaving after the first day. They refused to refund us though. The pictures make it look better than it is, as soon as we drove up to the hotel, I could tell it would be a disaster. ##### Zahra Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Hozefa 15 Aug 2025 Excellent ##### Hozefa Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Parveen 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Heart worming staff very well i loved so as my family ##### Parveen Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Mohammed 22 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good hotel with amenities ##### Mohammed Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### NOOR SABAH 5 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gran hotel. Todo fue más que maravilloso. Excelentes habitaciones, excelente servicio, el personal de recepción es muy agradable. ##### NOOR SABAH Stayed 12 nights in Jun 2025 ### 2/10 Terrible #### Salam 2 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Flight canceled, no refund given There was no stay to begin with. ##### Salam Stayed 3 nights in Jun 2025 ### 8/10 Good #### A. Javeed 5 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr nette Personal, das Frühstück ist wechselhaft und sehr gut, Zimmern sind sauber und ruhig, nur stinkt das Bad, wenn die Klimmaanlage aus ist. Wahrscheinlich muss die Klimaanlage gesäuber werden, weil duch Luftfeuchtigkeit viel Bakterien und Schimmel sich ansammelt. So kommt es zu Gestank. ##### A. Javeed Stayed 7 nights in Apr 2025 ### 8/10 Good #### Thampy 1 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room amenities were not satisfactory ##### Thampy Stayed 2 nights in Apr 2025 ### 8/10 Good #### Sherida 29 Apr 2025 Liked: Cleanliness, amenities Goede service En shuttlebus beschikbaar das was ideaal ##### Sherida Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Benjamin Abbas 24 Apr 2025 Liked: Staff & service Disliked: Property conditions & facilities Das Personal ist sehr freundlich und bemüht, besonders beim abwechslungsreichen Frühstück. Die Zimmer sind in die Jahre gekommen und könnten sauberer sein. ##### Benjamin Abbas Stayed 10 nights in Apr 2025 ### 2/10 Terrible #### Beverly 3 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities This hotel was disgusting. We had bugs in our room—roaches. We sat on the bed, and it was like a rock, and we fell through the bed; it was so old. It was disgusting. The bathroom was dirty with cobwebs. The towels were old, and the floor/carpet was sticky. It smelt like mold. I asked for a refund, and they would NOT refund my money. I was out $1500. I will continue to fight these people; it's a shame how they treat guests. ##### Beverly Stayed 7 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Jumeirah Mina Al Salam Dubai](https://www.expedia.co.uk/Dubai-Hotels-Jumeirah-Mina-A-Salam.h973713.Hotel-Information) > > [voco Dubai by IHG](https://www.expedia.co.uk/Dubai-Hotels-Voco-Hotel.h3990073.Hotel-Information) > > [The Westin Dubai Mina Seyahi Beach Resort & Marina](https://www.expedia.co.uk/Dubai-Hotels-The-Westin-Dubai-Mina-Seyahi-Beach-Resort-Marina.h1938669.Hotel-Information) > > [InterContinental Dubai Marina by IHG](https://www.expedia.co.uk/Dubai-Hotels-InterContinental-Dubai-Marina.h8680611.Hotel-Information) > > [Shangri-La Dubai](https://www.expedia.co.uk/Dubai-Hotels-Shangri-La-Dubai.h918930.Hotel-Information) > > [Hotel Riu Dubai Beach Resort - All Inclusive](https://www.expedia.co.uk/Dubai-Hotels-Riu-Dubai-All-Inclusive.h49145491.Hotel-Information) > > [The First Collection Dubai Jumeirah Village Circle, a Tribute Portfolio Hotel](https://www.expedia.co.uk/Dubai-Hotels-The-First-Collection-Jumeirah-Village.h69378647.Hotel-Information) > > [Le Royal Meridien Beach Resort And Spa](https://www.expedia.co.uk/Dubai-Hotels-Le-Royal-Meridien-Beach-Resort-And-Spa.h190827.Hotel-Information) > > [Sofitel Dubai Jumeirah Beach](https://www.expedia.co.uk/Dubai-Hotels-Sofitel-Dubai-Jumeirah-Beach.h2557312.Hotel-Information) > > [JA Ocean View Hotel, Jumeirah Beach Dubai](https://www.expedia.co.uk/Dubai-Hotels-JA-Ocean-View-Hotel.h5617257.Hotel-Information) > > [Dukes The Palm Dubai Hotel](https://www.expedia.co.uk/Dubai-Hotels-Dukes-The-Palm-Dubai-Hotel.h16046759.Hotel-Information) > > [C Central Resort the Palm](https://www.expedia.co.uk/Dubai-Hotels-C-Central-Resort-The-Palm.h41997872.Hotel-Information) > > [Lemon Tree Hotel Jumeirah Dubai](https://www.expedia.co.uk/Dubai-Hotels-Lemon-Tree-Hotel-Dubai.h44814988.Hotel-Information) > > [Hilton Dubai The Walk](https://www.expedia.co.uk/Dubai-Hotels-Hilton-Dubai-The-Walk.h4588682.Hotel-Information) > > [Crowne Plaza Dubai Marina by IHG](https://www.expedia.co.uk/Dubai-Hotels-Crowne-Plaza-Dubai-Marina.h19625773.Hotel-Information) > > [Jumeirah Zabeel Saray Dubai](https://www.expedia.co.uk/Dubai-Hotels-Jumeirah-Zabeel-Saray.h3957319.Hotel-Information) > > [Hilton Dubai Jumeirah](https://www.expedia.co.uk/Dubai-Hotels-Hilton-Dubai-Jumeirah.h559080.Hotel-Information) > > [Jumeirah Beach Hotel Dubai](https://www.expedia.co.uk/Dubai-Hotels-Jumeirah-Beach-Hotel.h527498.Hotel-Information) > > [Atlantis, The Palm](https://www.expedia.co.uk/Dubai-Hotels-Atlantis-The-Palm.h2235336.Hotel-Information) > > [Address Beach Resort](https://www.expedia.co.uk/Dubai-Hotels-Address-Jumeirah-Resort.h57821246.Hotel-Information) > > [Four Seasons Resort Dubai at Jumeirah Beach](https://www.expedia.co.uk/Dubai-Hotels-Four-Seasons-Resort-Dubai-At-Jumeirah-Beach.h8697404.Hotel-Information) > > [Hilton Dubai Palm Jumeirah](https://www.expedia.co.uk/Dubai-Hotels-Hilton-Dubai-Palm-Jumeirah.h69404538.Hotel-Information) > > [Jumeirah Burj Al Arab Dubai](https://www.expedia.co.uk/Dubai-Hotels-Burj-Al-Arab-Jumeirah.h527497.Hotel-Information) > > [The St. Regis Dubai, The Palm](https://www.expedia.co.uk/Dubai-Hotels-The-St-Regis-Dubai.h65376308.Hotel-Information) > > [Media One Hotel Dubai](https://www.expedia.co.uk/Dubai-Hotels-Media-One-Hotel-Dubai.h3026573.Hotel-Information) > > [Marriott Resort Palm Jumeirah, Dubai](https://www.expedia.co.uk/Dubai-Hotels-Marriott-Resort-Palm-Jumeirah.h87011786.Hotel-Information) > > [Atlantis The Royal](https://www.expedia.co.uk/Dubai-Hotels-Atlantis-The-Royal.h39014655.Hotel-Information) > > [Fairmont The Palm](https://www.expedia.co.uk/Dubai-Hotels-Fairmont-The-Palm.h5527177.Hotel-Information) > > [Millennium Place Marina](https://www.expedia.co.uk/Dubai-Hotels-Millennium-Place-Marina.h36378545.Hotel-Information) > > [The Ritz-Carlton, Dubai](https://www.expedia.co.uk/Dubai-Hotels-The-Ritz-Carlton.h127464.Hotel-Information)