COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of Holiday Inn Dubai Festival City, an IHG Hotel

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, blackout curtains

Holiday Inn Dubai Festival City, an IHG Hotel

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationDubai Festival City Mall11 min walk
    AirportDubai (DXB-Dubai Intl.)10 min drive
    Popular LocationDubai Silicon Oasis19 min drive
    Popular LocationBurj Al Arab25 min drive

Choose dates to view prices

About this area

Dubai

In the city centre, Holiday Inn Dubai Festival City, an IHG Hotel is in an area with good airport proximity and shopping. Dubai Frame and Bastakiya are notable landmarks, and travellers looking to shop may want to visit Dubai Festival City Mall and Gold Souk. Dubai Aquarium & Underwater Zoo and KidZania are not to be missed.
Popular Location

What's nearby

  • Dubai Festival City Mall - 11 min walk
  • Mohammed Bin Rashid University Of Medicine and Health Sciences - 6 min drive
  • Dubai Creek Golf & Yacht Club - 7 min drive
  • Dubai Silicon Oasis - 19 min drive
  • Burj Al Arab - 25 min drive

Getting around

  • Al Jadaf Station - 5 min drive
  • Dubai (DXB-Dubai Intl.) - 10 min drive

Restaurants

  • Sirocco — 1 min walk
  • Joe's Backyard Grill — 1 min walk
  • Al Fanar Restaurant & Cafe - 10 min walk
  • Hard Rock Cafe Dubai - 13 min walk
  • Eataly - 15 min walk

About this property

Holiday Inn Dubai Festival City, an IHG Hotel

Luxury hotel with 3 restaurants and free valet parking
This hotel features 3 restaurants, an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a poolside bar, a coffee shop/café and a snack bar/deli are on-site. All 510 rooms feature thoughtful touches such as pillow menus and bathrobes, plus in-room free WiFi and Smart TVs with satellite channels. Guests will also find 24-hour room service, minibars and separate baths and showers.
Holiday Inn Dubai Festival City, an IHG Hotel offers 510 forms of air-conditioned accommodation with minibars and a safe. A pillow menu is available. 47-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: AED 95 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • Hindi
  • Turkish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms 6

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 47-inch smart TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in from 3 PM - 2 AM
Late check-in subject to availability
Minimum check-in age - 22

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Holiday Inn Dubai Festival City Hotel
Holiday Inn Festival City Hotel
Holiday Inn Festival City
Dubai Festival City, An Ihg
Holiday Inn Dubai Festival City
Holiday Inn Dubai Festival City, an IHG Hotel Hotel
Holiday Inn Dubai Festival City, an IHG Hotel Dubai
Holiday Inn Dubai Festival City, an IHG Hotel Hotel Dubai

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 113 out of 178 reviews
5 - Excellent 63%
Rating 4 - Good. 52 out of 178 reviews
4 - Good 29%
Rating 3 - Okay. 5 out of 178 reviews
3 - Okay 3%
Rating 2 - Poor. 6 out of 178 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 178 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location. Friendly and helpful staff. Nice room for a staycation. Will stay there again.
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and accommodating. I stayed for a week and everything went really well thanks to the staff assistance.
Stayed 1 night in Feb 2021

4/5 Good

Stayed 1 night in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice!
Great hotel....lovely rooms and public areas. Nice heated pool and great easy access to mall.
Stayed 2 nights in Jan 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, the location was perfect, nice area too
Stayed 1 night in Jan 2021