Holiday Inn & Suites Dubai Festival City, an IHG Hotel

Photo gallery for Holiday Inn & Suites Dubai Festival City, an IHG Hotel

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, blackout curtains

Overview of Holiday Inn & Suites Dubai Festival City, an IHG Hotel

Holiday Inn & Suites Dubai Festival City, an IHG Hotel

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Gateway Avenue, Festival City, Dubai

Explore the area

  • Popular LocationDubai Festival City Mall11 min walk
  • AirportDubai (DXB-Dubai Intl.)10 min drive
  • Popular LocationDubai Silicon Oasis17 min drive
  • Popular LocationBurj Al Arab27 min drive

Choose dates to view prices

About this area

Dubai

In the entertainment district, Holiday Inn & Suites Dubai Festival City, an IHG Hotel is in Dubai Festival City, a neighbourhood in Dubai with good airport proximity and shopping. Dubai Frame and Bastakiya are notable landmarks, and travellers looking to shop may want to visit Dubai Festival City Mall and Gold Souk. Sheikh Zayed Road and Dubai Aquarium & Underwater Zoo are not to be missed.

What's nearby

  • Dubai Festival City Mall - 11 min walk
  • Mohammed Bin Rashid University Of Medicine and Health Sciences - 6 min drive
  • Dubai Creek Golf & Yacht Club - 7 min drive
  • Dubai Silicon Oasis - 17 min drive
  • Burj Al Arab - 27 min drive

Getting around

  • Al Jadaf Station - 5 min drive
  • Dubai (DXB-Dubai Intl.) - 10 min drive

Restaurants

  • Al Fanar Restaurant & Cafe - 10 min walk
  • Hard Rock Cafe - 13 min walk
  • Eataly - 15 min walk
  • Magnolia Bakery - 17 min walk
  • Serendipity 3 - 17 min walk

About this property

Holiday Inn & Suites Dubai Festival City, an IHG Hotel

Dubai hotel in Dubai Festival City, near Dubai Festival City Mall
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a poolside bar, a snack bar/deli and a sauna are on-site. All 496 rooms feature thoughtful touches such as pillow menus and bathrobes, plus in-room free WiFi and Smart TVs with satellite channels. Guests will also find 24-hour room service, minibars and separate baths and showers.
Holiday Inn & Suites Dubai Festival City, an IHG Hotel offers 496 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 47-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: AED 75 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Arabic
  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • Hindi
  • Russian
  • Spanish
  • Turkish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 6

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 47-inch smart TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 75 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Holiday Inn Dubai Festival City Hotel
Holiday Inn Festival City Hotel
Holiday Inn Festival City

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 149 out of 226 reviews
5 - Excellent 66%
Rating 4 - Good. 60 out of 226 reviews
4 - Good 27%
Rating 3 - Okay. 7 out of 226 reviews
3 - Okay 3%
Rating 2 - Poor. 7 out of 226 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 226 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 3 nights in Feb 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Loved that it was right at the mall.
Stayed 2 nights in Feb 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect combination between location and quality
Stayed 6 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 19 nights in Dec 2021