Title: Grand Excelsior Hotel Deira Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Excelsior Hotel Deira Hotel with a full-service spa, near Dubai Creek ![Outdoor pool, open 8:00 AM to 6:00 PM, pool loungers](https://images.trvl-media.com/lodging/16000000/15180000/15170700/15170636/cae791f1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/16000000/15180000/15170700/15170636/d86688e9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15180000/15170700/15170636/aa27db9b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/16000000/15180000/15170700/15170636/33afb28d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Banquet hall](https://images.trvl-media.com/lodging/16000000/15180000/15170700/15170636/679ecc34.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Excelsior Hotel Deira overlooks Dubai Creek, offering a rooftop terrace with poolside bar drinks. Enjoy Thai massages at the spa, international dishes at the restaurant, free WiFi, an outdoor pool, and a knowledgeable concierge for a restful stay. 7.0 Good ## Popular amenities - Bar - Spa - Pool - Room service - Gym - Breakfast available £74 includes taxes & fees 31 Oct - 1 Nov ## Room options ### Check availability for these dates Tonight [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=15170636&PinnedHotelID=15170636&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=15170636&PinnedHotelID=15170636&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=15170636&PinnedHotelID=15170636&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=15170636&PinnedHotelID=15170636&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=15170636&PinnedHotelID=15170636&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=15170636&PinnedHotelID=15170636&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=15170636&PinnedHotelID=15170636&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=15170636&PinnedHotelID=15170636&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ### Deluxe Double Room, 1 King Bed ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Separate bedroom Premium bedding Bidet - Sleeps 2 - 1 King Bed ### Junior Suite ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Premium bedding Separate bedroom Bidet - 1 bedroom - Sleeps 2 - 1 King Bed ### Executive Suite ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Premium bedding Separate bedroom Bidet - 1 bedroom - Sleeps 3 - 1 King Bed ### Family Room ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Separate bedroom Premium bedding Bidet - Sleeps 4 - 2 Single Beds and 1 Double Bed ### Family Room, Multiple Beds ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Separate bedroom Premium bedding Bidet - Sleeps 4 - 2 Single Beds and 1 Double Bed ### Deluxe Twin Room ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Separate bedroom Premium bedding Bidet - Sleeps 2 - 2 Single Beds ### Superior Twin Room ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Separate bedroom Premium bedding Bidet - Sleeps 2 - 2 Single Beds ### Deluxe Room, 1 Queen Bed ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Separate bedroom Premium bedding Bidet - Sleeps 2 - 1 Queen Bed ### Royal Suite ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Premium bedding Separate bedroom Bidet - 1 bedroom - Sleeps 4 - 2 Double Beds ### Superior Room, 1 King Bed ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Separate bedroom Premium bedding Bidet - Sleeps 2 - 1 King Bed ### Standard Triple Room, 3 Single Beds ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Separate bedroom Premium bedding Bidet - Sleeps 3 - 3 Single Beds ## You may also like Ad ![Beach/ocean view](https://images.trvl-media.com/lodging/6000000/5620000/5617300/5617257/22533f0a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JA Ocean View Hotel, Jumeirah Beach Dubai Dubai Marina - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-Grand-Excelsior-Hotel-Deira.h15170636.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-Grand-Excelsior-Hotel-Deira.h15170636.Hotel-Information) ## About the area Located in Deira, a neighbourhood in Dubai, Grand Excelsior Hotel Deira is near the airport and near a metro station. City Centre Deira and Gold Souk are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek. Grand Mosque and Dubai Museum are two other places to visit that come recommended. [Visit our Dubai travel guide](https://www.expedia.co.uk/Dubai.dx6053839) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.27463%2C55.32795&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mZQ5_M1dYGxD_6k4TppBX0Dc9S0=) Al Muteena Street, Deira, Dubai, 5772 ### What's nearby - Al Ghurair Centre - 15 min walk - 0.8 miles - City Centre Deira - 3 min drive - 1.9 miles - Gold Souk - 4 min drive - 2.5 miles - BurJuman Mall - 5 min drive - 3.5 miles - Dubai Museum - 6 min drive - 3.3 miles ### Getting around - Abu Baker Al Siddique Station - 10 min walk - Dubai (DXB-Dubai Intl.) - 15 min drive ### Restaurants - ‪Anmol Hyderabad Restauran - ‬8 min walk - ‪Jan’s Noodles - ‬3 min walk - ‪Modern Coffee Shop - ‬6 min walk - ‪Butt Karahi - ‬2 min walk - ‪Tiki Bar - ‬9 min walk ## About this property ### Grand Excelsior Hotel Deira Upscale hotel near Dubai Creek Located close to City Centre Deira and Gold Souk, Grand Excelsior Hotel Deira provides a nightclub, a poolside bar and a rooftop terrace. Treat yourself to a massage at the on-site spa. The on-site international cuisine restaurant, Terrace, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a hair salon. You'll also find perks such as: - An outdoor pool and a children's pool, along with sunloungers - Free self-parking and valet parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a gift shop - Multilingual staff, meeting rooms and a reception hall Room features All 229 individually decorated rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and bathrobes. Other conveniences in all rooms include: - Bidets, shower/bath combinations and free toiletries - 32-inch LCD TVs with premium channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ## Similar properties ![Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1240000/1235900/1235808/f0c723a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coral Dubai Deira Hotel Deira - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 1,000 reviews £78 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=1235808&PinnedHotelID=1235808&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/12000000/11640000/11638300/11638229/1ee23f9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Dubai Deira Deira - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 750 reviews £89 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=11638229&PinnedHotelID=11638229&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/38000000/37270000/37260500/37260445/f5cfafd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Bur Dubai Bur Dubai - Pool - Spa - Kids pool - Parking included 8.8 Excellent 196 reviews £98 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=37260445&PinnedHotelID=37260445&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double or Twin Room, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/35000000/35000000/34994700/34994633/6e518b57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Avenue Hotel Deira - Free WiFi - Restaurant - Air conditioning - Gym 8.4 Very good 185 reviews £60 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=34994633&PinnedHotelID=34994633&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/5000000/4310000/4304800/4304754/66adbbd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Citymax Bur Dubai Bur Dubai - Pool - Free WiFi - Restaurant - Air conditioning 7.4 Good 1,001 reviews £65 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=4304754&PinnedHotelID=4304754&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (AED 125 per person)](https://images.trvl-media.com/lodging/1000000/10000/7700/7610/aae24643.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Millennium Plaza Downtown Hotel Trade Center - Pool - Spa - Kids pool - Parking included 7.8 Good 1,008 reviews £95 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=7610&PinnedHotelID=7610&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/120000000/119830000/119827800/119827755/fa142daf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Belvilla Suites Excelsior Hotel Deira Deira - Pool - Parking included - Free WiFi - Restaurant 5.6 4 reviews £90 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=119827755&PinnedHotelID=119827755&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2520000/2510700/2510628/861e1dfb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Gold Hotel Jumeirah Dubai by Accor Bur Dubai - Pool - Spa - Parking included - Free WiFi 8.0 Very good 1,000 reviews £82 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=2510628&PinnedHotelID=2510628&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/34000000/33020000/33010600/33010540/456bff03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Address Dubai Mall Downtown Dubai - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 219 reviews £504 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=33010540&PinnedHotelID=33010540&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/33000000/32190000/32187700/32187645/45060f74.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Studio M Arabian Plaza Hotel & Hotel Apartments Deira - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 220 reviews £89 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=32187645&PinnedHotelID=32187645&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Free valet parking on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 49 for adults and AED 25 for children - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Le Cafe - Terrace ### Things to do - 24-hour gym - Children's pool - Full-service spa - Nightclub - Outdoor pool - Sauna - Steam room - Stereo - TV in common areas ### Family friendly - Children's pool - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Guidebooks - Hair salon - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 24-hour business centre - 8,073 square feet of conference space - Meeting rooms ### Outdoors - Pool loungers - Rooftop terrace ### Full-service spa - Couples treatment rooms - Spa treatment rooms - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Grab bar near toilet - Hardwood flooring in room - High-pile carpet in room - Lift - Smooth flooring in room - Wheelchair accessibility ### More - 5 floors - Banquet hall - Designated smoking areas - Reception hall - Traditional architecture ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Shower/bathtub combination - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch LCD TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Individual decor - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 3:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for AED 150.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: AED 200 per accommodation, per stay - A tax is imposed by the city: AED 15.00 per accommodation, per night A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately AED 49 for adults and from AED 25 for children - Airport shuttle fee: AED 150 per vehicle (one-way, maximum occupancy 4) - Rollaway bed fee: AED 150.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher and a smoke detector Property Registration Number 573556 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 6:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property A car is not required for transport to and from this property Parking height restrictions apply ### Property is also known as Grand Excelsior Hotel Deira Dubai Grand Excelsior Deira Dubai Grand Excelsior Deira Sheraton Deira Dubai Grand Excelsior Grand Excelsior Deira Dubai Grand Excelsior Hotel Deira Hotel Grand Excelsior Hotel Deira Dubai Grand Excelsior Hotel Deira Hotel Dubai ## Frequently asked questions ### Does Grand Excelsior Hotel Deira have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 6:00 PM. ### How much does it cost to stay at Grand Excelsior Hotel Deira? > As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Grand Excelsior Hotel Deira on 31 Oct 2025 start from £74.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Dubai-Hotels-Grand-Excelsior-Hotel-Deira.h15170636.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Grand Excelsior Hotel Deira pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Grand Excelsior Hotel Deira? > Self-parking and valet parking are free at this property. ### What time is check-in at Grand Excelsior Hotel Deira? > Check-in begins at 3:00 PM. ### What time is check-out at Grand Excelsior Hotel Deira? > Checkout is at noon. ### Does Grand Excelsior Hotel Deira provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of AED 150 per vehicle applies. ### Where is Grand Excelsior Hotel Deira located? > Located in Deira, this spa hotel is within 3 mi (5 km) of Dubai Creek, City Centre Deira and Gold Souk. Grand Mosque and Dubai Museum are also within 3 mi (5 km). Abu Baker Al Siddique Station is 10 minutes by foot and Salah Al Din Station is 16 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Excelsior Hotel Deira Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 75 8 - Good 100 6 - Okay 57 4 - Poor 38 2 - Terrible 38 ### 7.4/10 Cleanliness ### 7.4/10 Staff & service ### 6.4/10 Amenities ### 6.8/10 Property conditions & facilities ### 5.6/10 Eco-friendliness ### 10/10 Excellent #### Adam 20 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was a really unique hotel with an atrium feature and lots of rooms. The price was so reasonable for what you get. ##### Adam Stayed 1 night in Oct 2025 ### 6/10 Okay #### Narinder 17 Oct 2025 Liked: Staff & service Only thing great was lot of Indian food places near it but honestly poverty was not clean ##### Narinder Stayed 1 night in Oct 2025 ### 4/10 Poor #### Michael 27 Sept 2025 Basic hotel. Too noisy at night. Heavy indian influence. ##### Michael Stayed 3 nights in Sep 2025 ### 2/10 Terrible #### Narinder 12 Oct 2025 Disliked: Cleanliness, property conditions & facilities Bathroom was unclean with hairs No towels served Water served after request ##### Narinder Stayed 2 nights in Oct 2025 ### 4/10 Poor #### Umar 10 Sept 2025 Disliked: Property conditions & facilities It's at prime location - restaurants, convenient stores and pharmacies are at prime locations. As for hotel itself - no hot water - only slightly warm water available. Rooms are not sound proof. Also building needs some renovation. ##### Umar Stayed 11 nights in Aug 2025 ### 4/10 Poor #### Marie 17 Oct 2025 Disliked: Cleanliness, amenities, property conditions & facilities It is a tired looking hotel. Our aircon didnt work properly nor did our TV. We were only supplied with one towel and one cup for a 3 person room..There was no shower curtain and it was dirty in behind the bed when going to charge our phone. Thebfront desk.staff were overwhelmed as only one person on. It was disappointing. ##### Marie Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Ziyath 18 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Only check in was problem ##### Ziyath Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Ziyath 2 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice ##### Ziyath Stayed 9 nights in Dec 2024 ### 6/10 Okay #### Mohammad Yusufali 25 Jun 2024 Liked: Staff & service The staffs were very good ##### Mohammad Yusufali Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Mohammad 1 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was clean and safe ##### Mohammad Stayed 5 nights in Apr 2024 ### 2/10 Terrible #### Carlos 20 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Stay Away!! We could not sleep the whole night. The Cabaret on the 5th floor with super loud music runs from 11 PM until 3:40 AM and even being two floors away the music was too loud to sleep. at 4 AM started sleeping and then 4 fire alarms kept us away for the remaining of the night. The Hotel used to be top many years ago but now it is uncared, degraded and old. Metro also near and some noise but nothing compared with Cabaret and Fire Alarms. On arrival there was a school group so check-in line took us more than half an hour. Parking is below the building but very narrow and sometimes full. All in all horrible stay, believe me find another hotel, not this one, they do not deserve support, they have to change and consider that they are there for the guests not just to make one more dollar and not caring for the customers. ##### Carlos Stayed 1 night in Sep 2025 ### 6/10 Okay #### Nicole 15 Feb 2023 Liked: Cleanliness, staff & service, amenities Location and staff ##### Nicole Stayed 10 nights in Feb 2023 ### 2/10 Terrible #### Hanan 13 Mar 2025 Disliked: Staff & service, amenities, property conditions & facilities Terrible, bathroom was gross not Cleaned, broken down. Mold everywhere and not renovated ##### Hanan Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Mohammad Imran 1 Feb 2025 Liked: Staff & service Disliked: Property conditions & facilities The hotel was old and run down. The hallway was noisy due to the noisy guests and children running through the corridors after midnight. When call into reception there was no answer. Generally clean and decent. ##### Mohammad Imran Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Abdinur 6 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Coming back from COVID long closure they are doing well. ##### Abdinur Stayed 3 nights in May 2023 ### 8/10 Good #### Ham 27 Nov 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities No telephone service in the room ##### Ham Stayed 6 nights in Nov 2024 ### 2/10 Terrible #### Amir 20 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible two nights in Deira Room had bad smell. Asked to be moved to a different room and they gave me one right above the Karaoke Bar so it was loud music all night. Bathroom had no hot water for showering. The furniture was old and broken. ##### Amir Stayed 2 nights in Jan 2025 ### 2/10 Terrible #### Verified traveller 27 Dec 2023 #### Nothing grand about hotel stay away Thw hotel name is Grand but nothing grand about this terrible hotel. Carpet and room smells diety. In 3 days stay we have to keep on complaining whole of our trip went in hotel staff fixing. Shame for hotels.com to advertise such patheic hotel which is not upto standard. Stay away for family ##### Verified traveller Stayed 3 nights in Dec 2023 ### 8/10 Good #### Paiman 10 May 2024 Disliked: Property conditions & facilities Very old property. Super busy because of location and multiple night clubs inside the hotel. Elevator waiting time too long. Underground parking is a joke. Impossible to drive into the parking and every time someone has to inform the staff in the lobby so security opens the door for the parking. Having said that staff were lovely and kind. ##### Paiman Stayed 7 nights in May 2024 ### 8/10 Good #### Amandeep 20 Jul 2022 Disliked: Staff & service, amenities, property conditions & facilities Staff were totally unprofessional we called for towels 10 times no one was response back to us. ##### Amandeep Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Moosa 11 Dec 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not recommended Worse hotel experience ever. Overall Poor service. ##### Moosa Stayed 6 nights in Dec 2023 ### 2/10 Terrible #### Marlene 14 Aug 2022 Disliked: Cleanliness, staff & service, property conditions & facilities The property was shabby and unclean. I didcovered a cockroach in my bedroom and developed a rash on my leg where I was bitten by something. ##### Marlene Stayed 8 nights in Aug 2022 ### 2/10 Terrible #### Nancy 6 Mar 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst experience ever Water was leaking in washroom No hot water Had to ask everyday for basic things as towel, hair dryer etc ##### Nancy Stayed 5 nights in Feb 2024 ### 2/10 Terrible #### Jumoke Gbemisola Mary 31 Aug 2022 Disliked: Cleanliness, amenities, property conditions & facilities What you see on Expedia's website is not it! It's a low budget hotel with very dirty room's and bathrooms. You would have call multiple times for the cleaning and for clean cups! No it's nothing to write about and they do not use Expedia! Expedia is a thief!! ##### Jumoke Gbemisola Mary Stayed 7 nights in Aug 2022 ### 2/10 Terrible #### Aimy 8 Dec 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I want to start by saying that this was booked by Expedia and was meant to be with breakfast which I paid extra for but when the confirmation came it was without breakfast. It definitely did not mention that it was 3PM check in time because had I known this prior to my arrival I would not have booked this property. Our flight was an early morning one and when we arrived they told us that we couldn’t check in until 3PM nor did they have “any available rooms” that we could purchase even though we should have been a complimentary one seeing as we were leaving at midnight the night we was leaving. The staff did not care that we had just got off a flight and made us sit in the waiting area for number of hours before we finally got our room. They wouldn’t declare the difference in price for with or without breakfast and had no idea how it could have happened. There was many other people in similar situations as a lot of them were in the waiting area.. check out time is also early so need to bear that in mind. Room card kept not working so daily had to go downstairs to make it work again. Terrible experience not sure how this is a 4\* hotel. ##### Aimy Stayed 4 nights in Dec 2023 ## Expedia's Latest Trends ### Hotels > [Jumeirah Mina Al Salam Dubai](https://www.expedia.co.uk/Dubai-Hotels-Jumeirah-Mina-A-Salam.h973713.Hotel-Information) > > [voco Dubai by IHG](https://www.expedia.co.uk/Dubai-Hotels-Voco-Hotel.h3990073.Hotel-Information) > > [Dukes The Palm Dubai Hotel](https://www.expedia.co.uk/Dubai-Hotels-Dukes-The-Palm-Dubai-Hotel.h16046759.Hotel-Information) > > [C Central Resort the Palm](https://www.expedia.co.uk/Dubai-Hotels-C-Central-Resort-The-Palm.h41997872.Hotel-Information) > > [Lemon Tree Hotel Jumeirah Dubai](https://www.expedia.co.uk/Dubai-Hotels-Lemon-Tree-Hotel-Dubai.h44814988.Hotel-Information) > > [Hilton Dubai The Walk](https://www.expedia.co.uk/Dubai-Hotels-Hilton-Dubai-The-Walk.h4588682.Hotel-Information) > > [The First Collection Dubai Jumeirah Village Circle, a Tribute Portfolio Hotel](https://www.expedia.co.uk/Dubai-Hotels-The-First-Collection-Jumeirah-Village.h69378647.Hotel-Information) > > [Le Royal Meridien Beach Resort And Spa](https://www.expedia.co.uk/Dubai-Hotels-Le-Royal-Meridien-Beach-Resort-And-Spa.h190827.Hotel-Information) > > [Sofitel Dubai Jumeirah Beach](https://www.expedia.co.uk/Dubai-Hotels-Sofitel-Dubai-Jumeirah-Beach.h2557312.Hotel-Information) > > [Jumeirah Beach Hotel Dubai](https://www.expedia.co.uk/Dubai-Hotels-Jumeirah-Beach-Hotel.h527498.Hotel-Information) > > [Atlantis, The Palm](https://www.expedia.co.uk/Dubai-Hotels-Atlantis-The-Palm.h2235336.Hotel-Information) > > [Address Beach Resort](https://www.expedia.co.uk/Dubai-Hotels-Address-Jumeirah-Resort.h57821246.Hotel-Information) > > [Four Seasons Resort Dubai at Jumeirah Beach](https://www.expedia.co.uk/Dubai-Hotels-Four-Seasons-Resort-Dubai-At-Jumeirah-Beach.h8697404.Hotel-Information) > > [Hilton Dubai Palm Jumeirah](https://www.expedia.co.uk/Dubai-Hotels-Hilton-Dubai-Palm-Jumeirah.h69404538.Hotel-Information) > > [Crowne Plaza Dubai Marina by IHG](https://www.expedia.co.uk/Dubai-Hotels-Crowne-Plaza-Dubai-Marina.h19625773.Hotel-Information) > > [Jumeirah Zabeel Saray Dubai](https://www.expedia.co.uk/Dubai-Hotels-Jumeirah-Zabeel-Saray.h3957319.Hotel-Information) > > [Hilton Dubai Jumeirah](https://www.expedia.co.uk/Dubai-Hotels-Hilton-Dubai-Jumeirah.h559080.Hotel-Information) > > [Media One Hotel Dubai](https://www.expedia.co.uk/Dubai-Hotels-Media-One-Hotel-Dubai.h3026573.Hotel-Information) > > [Marriott Resort Palm Jumeirah, Dubai](https://www.expedia.co.uk/Dubai-Hotels-Marriott-Resort-Palm-Jumeirah.h87011786.Hotel-Information) > > [Atlantis The Royal](https://www.expedia.co.uk/Dubai-Hotels-Atlantis-The-Royal.h39014655.Hotel-Information) > > [Fairmont The Palm](https://www.expedia.co.uk/Dubai-Hotels-Fairmont-The-Palm.h5527177.Hotel-Information) > > [Grand Hyatt Dubai](https://www.expedia.co.uk/Dubai-Hotels-Grand-Hyatt-Dubai.h20321.Hotel-Information) > > [Jumeirah Burj Al Arab Dubai](https://www.expedia.co.uk/Dubai-Hotels-Burj-Al-Arab-Jumeirah.h527497.Hotel-Information) > > [The St. Regis Dubai, The Palm](https://www.expedia.co.uk/Dubai-Hotels-The-St-Regis-Dubai.h65376308.Hotel-Information) > > [The Westin Dubai Mina Seyahi Beach Resort & Marina](https://www.expedia.co.uk/Dubai-Hotels-The-Westin-Dubai-Mina-Seyahi-Beach-Resort-Marina.h1938669.Hotel-Information) > > [InterContinental Dubai Marina by IHG](https://www.expedia.co.uk/Dubai-Hotels-InterContinental-Dubai-Marina.h8680611.Hotel-Information) > > [Shangri-La Dubai](https://www.expedia.co.uk/Dubai-Hotels-Shangri-La-Dubai.h918930.Hotel-Information) > > [Hotel Riu Dubai Beach Resort - All Inclusive](https://www.expedia.co.uk/Dubai-Hotels-Riu-Dubai-All-Inclusive.h49145491.Hotel-Information) > > [Millennium Place Marina](https://www.expedia.co.uk/Dubai-Hotels-Millennium-Place-Marina.h36378545.Hotel-Information) > > [The Ritz-Carlton, Dubai](https://www.expedia.co.uk/Dubai-Hotels-The-Ritz-Carlton.h127464.Hotel-Information)