Title: Grand Excelsior Hotel Al Barsha Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=4794423&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Excelsior Hotel Al Barsha Travelers find thrilling adventure at Ski Dubai's slopes just steps away from this stylish retreat with rooftop views of the snow-covered peaks ## Photo gallery for Grand Excelsior Hotel Al Barsha ![Property entrance - Grand Excelsior Hotel Al Barsha (Dubai)](https://images.trvl-media.com/lodging/5000000/4800000/4794500/4794423/350f8590.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Grand Excelsior Hotel Al Barsha (Dubai)](https://images.trvl-media.com/lodging/5000000/4800000/4794500/4794423/038899e9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Grand Excelsior Hotel Al Barsha (Dubai)](https://images.trvl-media.com/lodging/5000000/4800000/4794500/4794423/6e44e1b9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - Grand Excelsior Hotel Al Barsha (Dubai)](https://images.trvl-media.com/lodging/5000000/4800000/4794500/4794423/a90c1156.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Grand Excelsior Hotel Al Barsha (Dubai)](https://images.trvl-media.com/lodging/5000000/4800000/4794500/4794423/fe91e8ba.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Excelsior Hotel Al Barsha in central Dubai offers a comfy base near winter sports. Enjoy two restaurants with international cuisine and kids' options, plus a spa with massages, manicures, and body treatments. Guests love the outdoor pool and high-speed WiFi. ## Reviews 7.2 Good ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £84 includes taxes & fees 10 Jan - 11 Jan ## Room options ### Check availability for these dates Tonight [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=4794423&PinnedHotelID=4794423&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=4794423&PinnedHotelID=4794423&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 9 - Jan 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=4794423&PinnedHotelID=4794423&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=4794423&PinnedHotelID=4794423&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=4794423&PinnedHotelID=4794423&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=4794423&PinnedHotelID=4794423&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=4794423&PinnedHotelID=4794423&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=4794423&PinnedHotelID=4794423&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Superior Room ![Memory-foam beds, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4800000/4794500/4794423/74e34d82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LCD TV Memory foam bed Blackout curtains - 377 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room ![Memory-foam beds, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4800000/4794500/4794423/74e34d82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.8 Excellent 3 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LCD TV Memory foam bed Blackout curtains - 431 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Executive Room ![Memory-foam beds, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4800000/4794500/4794423/3455b12d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Executive Lounge Free cots/infant beds LCD TV Memory foam bed - 592 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite ![Suite | Memory-foam beds, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4800000/4794500/4794423/b97ee7f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Executive Lounge Free cots/infant beds LCD TV - 966 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### Deluxe Room - Sleeps 2 ### Superior Room - Sleeps 2 ### Executive Room - Sleeps 2 ### View all photos for Ambassador Suite ![Memory-foam beds, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4800000/4794500/4794423/ed2151fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ambassador Suite - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-Grand-Excelsior-Hotel-Al-Barsha.h4794423.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-Grand-Excelsior-Hotel-Al-Barsha.h4794423.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.11173%2C55.20312&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VRr0tLPZpLVnRrgqVYwANQdnydg=) 60th Street, Al Barsha 1, Dubai, 213434 #### What's nearby - Mall of the Emirates \- 12 min walk \- 0.7 miles - Ski Dubai \- 12 min walk \- 0.7 miles - Al Barsha Pond Park \- 13 min walk \- 0.7 miles - Fatima Abdullah Mohammed Rasheed Mosque \- 15 min walk \- 0.8 miles - Dubai Police Museum \- 3 min drive \- 1.7 miles #### Getting around - Mall of the Emirates Station - 19 min walk - Dubai (DXB-Dubai Intl.) - 32 min drive #### Restaurants - ‪King's Club - ‬6 min walk - ‪Sherlock's Pub - ‬1 min walk - ‪Chicken Tikka Inn - ‬5 min walk - ‪Helal Albarsha Grocery - ‬6 min walk - ‪Hamdullah Al Afghani - ‬3 min walk ## About this property ### Grand Excelsior Hotel Al Barsha Upscale family-friendly hotel near Mall of the Emirates Located close to Ski Dubai, Grand Excelsior Hotel Al Barsha provides a nightclub, a poolside bar and a corner/local shop. Indulge in a massage, a manicure/pedicure and a body treatment at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a rooftop terrace and 3 coffee shops/cafes. Additional perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking and valet parking - Buffet breakfast (surcharge), babysitting (surcharge) and a billiards/pool table - A porter/bellboy, a banquet hall and wedding services Room features All 230 rooms have comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and separate sitting areas. Extra conveniences in all rooms include: - Bathrooms with rainfall showers or deep-soaking baths plus bidets and free toiletries - 32-inch LCD TVs with cable channels - Wardrobes/cupboards, separate sitting areas and childcare services ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/10000000/9520000/9517700/9517628/562eccaf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Signature Hotel Al Barsha Al Barsha - Pool - Hot tub - Spa - Parking included 7.0 Good 230 reviews £75 includes taxes & fees 9 Jan - 10 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=9517628&PinnedHotelID=9517628&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/56000000/55610000/55606100/55606003/c005e07d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rose Plaza Hotel Al Barsha Al Barsha - Pool - Kids’ pool - Free Wi-Fi - Restaurant 8.2 Very good 99 reviews £85 includes taxes & fees 13 Jan - 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Pool - Spa - Parking included - Free Wi-Fi 7.2 Good 89 reviews £92 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=13297279&PinnedHotelID=13297279&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Free beach shuttle - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking ### Food and drink - Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AED 65 for adults and AED 35 for children - 2 bars/lounges - 2 restaurants - 3 coffee shops/cafes - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - A La Grand - Copacabana - On The Grill ### Things to do - Billiards/pool table - Full-service spa - Health club - Nightclub - Outdoor pool - Sauna - Steam room ### Family friendly - Grocery/convenience store - In-room babysitting - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 1,001 square feet of conference space - Business centre - Computer station - Meeting rooms ### Outdoors - Pool loungers - Pool umbrellas - Rooftop terrace ### Full-service spa - 2 treatment rooms - Manicures/pedicures - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Grab bar near toilet - Lift - Raised toilet seat - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 8 floors - Art Deco architecture - Ballroom - Banquet hall - Built in 2011 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Memory foam mattress ### Bathroom - Bathtub or shower - Bidet - Deep soaking bathtub or rainfall showerhead - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board on request - Laptop-compatible safe - Phone - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in fee: AED 200 Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: AED 200 ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for AED 150.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: AED 300 per night - A tax is imposed by the city: AED 15.00 per accommodation, per night A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately AED 65 for adults and from AED 35 for children - Early check-in fee: AED 200 (subject to availability) - Late check-out fee: AED 200 (subject to availability) - Rollaway bed fee: AED 150.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Parking height restrictions apply Children under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision ### Property is also known as Grand Excelsior Grand Excelsior Dubai Grand Excelsior Hotel Grand Excelsior Hotel Dubai Hotel Grand Excelsior Grand Excelsior Al Barsha Excelsior Al Barsha Dubai Grand Excelsior Hotel Al Barsha Hotel Grand Excelsior Hotel Al Barsha Dubai Grand Excelsior Hotel Al Barsha Hotel Dubai ## Frequently asked questions ### Does Grand Excelsior Hotel Al Barsha have a pool? ### How much does it cost to stay at Grand Excelsior Hotel Al Barsha? ### Is Grand Excelsior Hotel Al Barsha pet-friendly? ### How much is parking at Grand Excelsior Hotel Al Barsha? ### What time is check-in at Grand Excelsior Hotel Al Barsha? ### What time is check-out at Grand Excelsior Hotel Al Barsha? ### Where is Grand Excelsior Hotel Al Barsha located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Excelsior Hotel Al Barsha Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.2 Location ### 7.4 Staff & service ### 7.2 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 148 8 - Good 205 6 - Okay 99 4 - Poor 72 2 - Terrible 52 ## Reviews ### 10/10 Excellent #### Edward C 14 Oct 2025 Liked: Cleanliness, property conditions & facilities Good value and the hotel was clean. Food nearby walking distance was good. Close to mall. They did charge extra beyond what is listed on Expedia for Tax. ##### Edward C Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Cory 25 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great I enjoyed my stay very much. Checkin was quick, room was clean and comfortable. Quiet hotel as well even with a club and bar downstairs. Very relaxing stay. ##### Cory Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Kelly 24 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities This was a pleasant hotel. It wasn’t fancy, but it met my needs. The staff were pleasant. The price was reasonable. The bed was a little over firm. The daily breakfast buffet was decent. There was fresh fruit, and an omelette station. ##### Kelly Stayed 3 nights in Jun 2025 ### 8/10 Good #### Espen 19 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was convenient to the Emirates Mall and Metro, good restaurants. Only complaint is they allow smoking in the bar ##### Espen Stayed 19 nights in Nov 2023 ### 8/10 Good #### Martin 25 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff managing very clean rooms. Very helpful staff at reception, in particular Ala'i the Egyptian receptionist: kind, understanding, professional, elegant, courteous, hard-working. ##### Martin Stayed 1 night in Mar 2024 ### 8/10 Good #### denise pui yee 24 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good location first time visit dubai, this hotel location is close to mtr but a bit old hotel. Appreciate upgrade my room ##### denise pui yee Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Faith C 23 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Housekeeping staff is excellent and approachable very good men i can recommend them to give a salary increase coz they are the nicest men and very polite and kind ##### Faith C Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Shane 14 Jun 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Big rooms very slow check in Big rooms very slow check in ##### Shane Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Hamza 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is very good but would be better with frequent shuttle Srvc to mall and beach ##### Hamza Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Kabir 14 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a good reasonable property and is walkable distance from Mall of Emirates and the metro! ##### Kabir ### 10/10 Excellent #### Shane 23 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Big rooms Paid for early check in and late check out - well worth the money Huge room ##### Shane Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Abdulsattar 2 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Few days at Albarsha, Dubai it was a pleasure staying at Grand Excelsior Hotel Al Barsha ##### Abdulsattar Stayed 4 nights in Jul 2022 ### 6/10 Okay #### Eduardo 24 May 2022 Liked: Property conditions & facilities, room comfort #### Short term stay ok, but need to improve breakfast It's a good hotel, nice employees and large parking. The rooms are large but look like old, and the breakfast is very poor, just a couple of things to eat, for a four stars hotel the need to improve it. ##### Eduardo Stayed 1 night in May 2022 ### 8/10 Good #### Keith 17 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great value hotel. Great hotel, great price, great location. Only issue was towels not being left following room cleaning. This was resolved by phoning reception to request same. Overall would recommend this hotel. ##### Keith Stayed 6 nights in Nov 2022 ### 8/10 Good #### SUSHIL 25 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Value for money. Good. ##### SUSHIL Stayed 4 nights in Mar 2024 ### 4/10 Poor #### John 1 Nov 2022 Disliked: Cleanliness, property conditions & facilities We last stayed there when it was newly opened. Now the two rooms we were put in look scruffy and in places, very dirty ##### John Stayed 4 nights in Oct 2022 ### 10/10 Excellent #### hassan 26 May 2022 Liked: Cleanliness, property conditions & facilities Good ##### hassan Stayed 1 night in May 2022 ### 8/10 Good #### Omar 21 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff should treat all customers equally regardless of age or race. ##### Omar Stayed 4 nights in May 2024 ### 8/10 Good #### Hassan 11 Mar 2024 Liked: Cleanliness Disliked: Staff & service The rooms are big and clean. The service is poor. I waited for a long time to get an iron and ironboard. ##### Hassan Stayed 2 nights in Mar 2024 ### 8/10 Good #### HALIMULATI 5 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities not bad ##### HALIMULATI Stayed 7 nights in Dec 2023 ### 6/10 Okay #### Abdulsattar 2 Oct 2022 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### few days in Dubai i booked a suit, supposedly the best they have but unfortunately it was not , the shower is broke , the sink is not working , towels are not available i have to call every day for towels, breakfast is not to expectations. room service was very poor .. ##### Abdulsattar Stayed 3 nights in Sep 2022 ### 4/10 Poor #### Haitham 3 Aug 2023 Disliked: Property conditions & facilities, room comfort #### Not good for families Not so good ##### Haitham Stayed 3 nights in Jul 2023 ### 8/10 Good #### Francesco 27 Mar 2023 Liked: Staff & service, amenities Ok ##### Francesco Stayed 2 nights in Mar 2023 ### 8/10 Good #### Claire 4 Apr 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### All that glitters isn’t gold! Helpful staff, accommodated a late check in which was appreciated. I had informed hotel ahead of this. Stayed in the ambassador suite. Looks amazing in pictures. In reality - it’s tired, old and dirty. Carpet terribly stained, shower leaked so bad that it flooded the bathroom. Bed was uncomfortable. Pool area on roof, small and would get busy if one family used it! And despite being pictured, no fruit in fruit bowl - just an empty bowl on arrival. In its day the room would have been superb, but that day has long gone. Breakfast was middle range, and would be tiresome if staying for more than 1 night. ##### Claire Stayed 1 night in Apr 2024 ### 2/10 Terrible #### Amer 22 Feb 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I had one of the worst experience with the staff of this hotel. I would highly cation considering staying in hotel. Upon my family arrival, the hotel staff had me wait over 2 hours with keep saying that the room will be ready in next half an hour but with every half hour, they keep extending. Finally upon checking in, they took my passport information and said it was enough and my family information is not necessary. During my stay, one night at 12am, I received a call from reception very rudely asking with whom I am sharing my room. I told them with my wife. The person tone was extremely rude and demanded that I bring her passport to the reception right away. I told her that I will bring in the morning and hang up. The manager called yelling why don't I bring the passport right away. I told him too, it is midnight and I am very tired. I will bring next morning. He showed up with 4 security guys on the door demanding the information. They do not seems to have any regards for their guest. It seems they have camera in the room and watching their guests otherwise how would they know who in the room with me. They even have a hole in the safe so they can see what guests are placing in the safe. The breakfast items were stale too. Once again, I would caution everyone to choose this hotel. They are watching you in the privacy of your rooms. ##### Amer ## Expedia's Latest Trends ### Hotels > [voco Dubai by IHG](https://www.expedia.co.uk/Dubai-Hotels-Voco-Hotel.h3990073.Hotel-Information) > > [Atlantis, The Palm](https://www.expedia.co.uk/Dubai-Hotels-Atlantis-The-Palm.h2235336.Hotel-Information) > > [Address Beach Resort](https://www.expedia.co.uk/Dubai-Hotels-Address-Jumeirah-Resort.h57821246.Hotel-Information) > > [Four Seasons Resort Dubai at Jumeirah Beach](https://www.expedia.co.uk/Dubai-Hotels-Four-Seasons-Resort-Dubai-At-Jumeirah-Beach.h8697404.Hotel-Information) > > [Hilton Dubai The Walk](https://www.expedia.co.uk/Dubai-Hotels-Hilton-Dubai-The-Walk.h4588682.Hotel-Information) > > [The First Collection Dubai Jumeirah Village Circle, a Tribute Portfolio Hotel](https://www.expedia.co.uk/Dubai-Hotels-The-First-Collection-Jumeirah-Village.h69378647.Hotel-Information) > > [Le Royal Meridien Beach Resort And Spa](https://www.expedia.co.uk/Dubai-Hotels-Le-Royal-Meridien-Beach-Resort-And-Spa.h190827.Hotel-Information) > > [Sofitel Dubai Jumeirah Beach](https://www.expedia.co.uk/Dubai-Hotels-Sofitel-Dubai-Jumeirah-Beach.h2557312.Hotel-Information) > > [Media One Hotel Dubai](https://www.expedia.co.uk/Dubai-Hotels-Media-One-Hotel-Dubai.h3026573.Hotel-Information) > > [Marriott Resort Palm Jumeirah, Dubai](https://www.expedia.co.uk/Dubai-Hotels-Marriott-Resort-Palm-Jumeirah.h87011786.Hotel-Information) > > [Atlantis The Royal](https://www.expedia.co.uk/Dubai-Hotels-Atlantis-The-Royal.h39014655.Hotel-Information) > > [Jumeirah Beach Hotel Dubai](https://www.expedia.co.uk/Dubai-Hotels-Jumeirah-Beach-Hotel-Dubai.h527498.Hotel-Information) > > [Hilton Dubai Palm Jumeirah](https://www.expedia.co.uk/Dubai-Hotels-Hilton-Dubai-Palm-Jumeirah.h69404538.Hotel-Information) > > [Crowne Plaza Dubai Marina by IHG](https://www.expedia.co.uk/Dubai-Hotels-Crowne-Plaza-Dubai-Marina.h19625773.Hotel-Information) > > [Jumeirah Zabeel Saray Dubai](https://www.expedia.co.uk/Dubai-Hotels-Jumeirah-Zabeel-Saray.h3957319.Hotel-Information) > > [Hilton Dubai Jumeirah](https://www.expedia.co.uk/Dubai-Hotels-Hilton-Dubai-Jumeirah.h559080.Hotel-Information) > > [The Westin Dubai Mina Seyahi Beach Resort & Marina](https://www.expedia.co.uk/Dubai-Hotels-The-Westin-Dubai-Mina-Seyahi-Beach-Resort-Marina.h1938669.Hotel-Information) > > [InterContinental Dubai Marina by IHG](https://www.expedia.co.uk/Dubai-Hotels-InterContinental-Dubai-Marina.h8680611.Hotel-Information) > > [Shangri-La Dubai](https://www.expedia.co.uk/Dubai-Hotels-Shangri-La-Dubai.h918930.Hotel-Information) > > [Fairmont The Palm](https://www.expedia.co.uk/Dubai-Hotels-Fairmont-The-Palm.h5527177.Hotel-Information) > > [Grand Hyatt Dubai](https://www.expedia.co.uk/Dubai-Hotels-Grand-Hyatt-Dubai.h20321.Hotel-Information) > > [Jumeirah Burj Al Arab Dubai](https://www.expedia.co.uk/Dubai-Hotels-Burj-Al-Arab-Jumeirah.h527497.Hotel-Information) > > [The St. Regis Dubai, The Palm](https://www.expedia.co.uk/Dubai-Hotels-The-St-Regis-Dubai.h65376308.Hotel-Information) > > [Dukes The Palm Dubai Hotel](https://www.expedia.co.uk/Dubai-Hotels-Dukes-The-Palm-Dubai-Hotel.h16046759.Hotel-Information) > > [C Central Resort the Palm](https://www.expedia.co.uk/Dubai-Hotels-C-Central-Resort-The-Palm.h41997872.Hotel-Information) > > [Lemon Tree Hotel Jumeirah Dubai](https://www.expedia.co.uk/Dubai-Hotels-Lemon-Tree-Hotel-Dubai.h44814988.Hotel-Information) > > [Hotel Riu Dubai Beach Resort - All Inclusive](https://www.expedia.co.uk/Dubai-Hotels-Riu-Dubai-All-Inclusive.h49145491.Hotel-Information) > > [Millennium Place Marina](https://www.expedia.co.uk/Dubai-Hotels-Millennium-Place-Marina.h36378545.Hotel-Information) > > [The Ritz-Carlton, Dubai](https://www.expedia.co.uk/Dubai-Hotels-The-Ritz-Carlton.h127464.Hotel-Information) ---