Outdoor pool, open 7 AM to 7 PM, pool cabanas (surcharge)
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Reviews of Fairmont Ajman

5 out of 5
Fairmont Ajman
Sheikh Humaid Bin Rashid Al Nuaimi St., Ajman

Reviews

8.6

Excellent

Rating 10 - Excellent. 170 out of 313 reviews" "
Rating 8 - Good. 88 out of 313 reviews" "
Rating 6 - Okay. 30 out of 313 reviews" "
Rating 4 - Poor. 16 out of 313 reviews" "
Rating 2 - Terrible. 9 out of 313 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Ahmed

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2024

6/10 Okay

Henter

Travelled with family
Disliked: Cleanliness, staff & service
Old
Old, dirty. Not much more to say..
Stayed 1 night in Jan 2024

10/10 Excellent

Omeir

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to begin? This property is amazing. The entrance is grand and the concierge was welcoming and friendly. Julia was very helpful and found us the perfect suite for our family of 6 and the view was INCREDIBLE (room 327 and 328). The breakfast was also amazing, the three cakes especially were phenomenal. The staff during breakfast was also very meticulous and ready to help even during peak times. The beach was also amazing. I would definitely be coming back and I definitely recommend this property to anyone staying in Ajman. This is the jewel of Ajman for sure.
Stayed 7 nights in Dec 2023

10/10 Excellent

Anam, Markham

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredible! Our check in was so smooth - thanks to Julia, the manager. The beach was spectacular and the pool was beautiful. I went with my parents, brother, and two children. We had an amazing time!
Stayed 7 nights in Dec 2023

2/10 Terrible

Roqaya

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Freezing Room with Terrible Service
We booked a two night stay but on check in we were put in a freezing room. I immediately turned off the ac and went for dinner. When we returned to the room it was still freezing. I told the hotel and they sent a maintenance person. He came but told me I had already turned the ac off. An hour later I called them again and they told me to open the window. But I finally insisted they change my room at 11pm at night.
Stayed 2 nights in Dec 2023

10/10 Excellent

Tarik

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff from bell boys to hotel staff to housekeeping and food staff all gave amazing top rated service

8/10 Good

FAHAD, ALJABREIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personalized and the service were excellent and I like to mention Raushan
Stayed 5 nights in Dec 2023

10/10 Excellent

malyne

Stayed 5 nights in Nov 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this resorts it has everything I need and the breakfast is amazing I will definitely be coming back
Stayed 1 night in Sep 2023

8/10 Good

Abdulla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Reservations on 8 Sept 2023
Thank you, for choosing Fairmont Ajman and we look forward to welcome you back at the hotel

10/10 Excellent

Anas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff, everything is fine.
Stayed 1 night in Aug 2023
Response from Reservations on 8 Sept 2023
Thank you, for choosing Fairmont Ajman. We look forward to welcome you back at the hotel.

10/10 Excellent

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Reservations on 11 May 2023
Thank you, for staying at the Fairmont Ajman. We look forward to welcome you back at the hotel.

6/10 Okay

Fouad

Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2023

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
Excellent hotel in a very good location.comfort,cleanliness and food quality and service of the highest standard.special mention to Nayem from housekeeping who looked after me and my room and catered for my every need in a courteous and professional manner.unfortunately,i forgot to leave him a tip but if any payrise or bonus is due,he is very deserving.would stay at this hotel again and would recommend
Stayed 6 nights in Dec 2022
Response from Khaled Kurdi on 30 Jan 2023
Dear Patrick,It is our absolute aim to provide our guests with the highest standards of personal service.Thank you for your wonderful review and I hope your memories at Fairmont Ajman will be cherished for years to come.We look forward to warmly welcoming you back again.Best regards,Khaled KurdiFront Office Manager

10/10 Excellent

Manish

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Breakfast Nice beach
Response from Aika Kadyrkulova on 6 Dec 2022
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Fairmont Ajman. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely,Aika KadyrkulovaAssistant Guest Relations Manager

8/10 Good

Elie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice lovely hotel, however the pool is not cooled in the summer so when the temperature was over 40 degrees outside, the pool was not comfortable at all
Stayed 1 night in Jun 2022
Response from Aika Kadyrkulova on 3 Jul 2022
Dear Elie, Thank you for taking the time to tell us about your experience at Fairmont Ajman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aika Kadyrkulova Assistant Guest Relations Manager

10/10 Excellent

ROSHAN PRAVEEN, SHARJAH UAE

Business traveller
Liked: Cleanliness, staff & service
Hygiene, location and environment. Good for family hotel. Wonderful sea view
Stayed 2 nights in Jun 2022
Response from Aika Kadyrkulova on 23 Jun 2022
Dear Roshan Praveen, We very much appreciate your comments regarding your recent stay at Fairmont Ajman! It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Fairmont Ajman in the near future. Sincerely, x` Assistant Guest Relations Manager

8/10 Good

Nof

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Khaled Kurdi on 3 Jun 2022
Dear Nof, Firstly, kindly let me seize this opportunity to thank you for choosing Fairmont Ajman, as your preferred staycation venue. Your honest evaluation of our services is highly appreciated, since it's only through remarks like yours that we can assure our services are up to the highest standards for our valued guests such as yourself. Kind regards,

2/10 Terrible

Georgia

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
The stay was disappointing and frustrating. The cleanliness of the outside restrooms was appalling a
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing stay
Stayed 1 night in Mar 2022

8/10 Good

ALI

Stayed 2 nights in Feb 2022

8/10 Good

Daniel

Liked: Staff & service
Stayed 1 night in Feb 2022
Response from Reservations on 24 Feb 2022
Thank you, for staying with us. We look forward to welcome you back at the Fairmont Ajman

10/10 Excellent

Alexander

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms. Especially junior suite
Stayed 5 nights in Feb 2022
Response from Reservations on 24 Feb 2022
Thank you, for staying with us. We look forward to welcome you back at the Fairmont Ajman

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Generally very good. Restaurants need improvement.
Hotel was generally very good. Rooms were clean and well appointed. Beds were on the small side. Pool needs some work - to replace missing tiles etc. Loungers could be replaced as they look quite old. Food was ok, but service must improve. Buffet breakfast was (very) busy - no one offering tea or coffee, people asking to take spare chairs etc. A bit disorganised. Also lots of ladies walking around without masks on. Gioia restaurant was good but a bit on the expensive side for what was served. Pizza was sparse on toppings. Kid's sundae wasn't a sundae- it was a plate with two small scoops of ice cream (nothing else). Draft beer was Budweiser or Carlsberg - but it was served in random glasses (such as Bitburger, Heineken, Peroni etc) which didn't leave a good impression. Overall it was better than some of the other Fairmont Hotels I have visited, but its not in the same category as the One and Only, Waldorf Astoria or Four Seasons.
Stayed 1 night in Feb 2022

2/10 Terrible

Kamyar

Stayed 4 nights in Jun 2021

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Reservations on 24 Feb 2022
Thank you, for staying with us. We look forward to welcome you back at the Fairmont Ajman

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Not what you expect from Fairmont
Overall it was alright but not at the level you expect from Fairmont. There's a lot of room for improvement; breakfast quality was relatively poor. More training is required for staff Btw, most of the guests weren't wearing their masks properly.
Stayed 3 nights in Jan 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was very good and no real faults. The only issue was the only bar available in the evening was the cave bar which was not somewhere as a couple we would use due to the smoke and also the ambience.
Stayed 4 nights in Jan 2022
Response from Reservations on 27 Jan 2022
Thank you for staying with us and valuable feedback, we look forward to welcome you back at the hotel.

10/10 Excellent

Majed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Khaled Kurdi on 18 Jan 2022
Dear Majed, We very much appreciate your comments regarding your stay at the Fairmont Ajman Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khaled Kurdi Assistant Front Office Manager

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful stay. I was upgraded to an amazing suite. Staff at the beach were very pleasant, particularly Jude. It was lovely to have a foot massage by pool after breakfast - very reasonable price. Breakfast buffet very good, but busy. Mr Khaled the Front Desk manager was very kind and pleasant, as was the lady who checked me in. Would definitely stay again. However, the Head of security was very rude and abrupt, which was very disappointing and not a great first impression of hotel! Also, in the Italian restaurant a 1.5l bottle of water was offered on the table, but it was chargeable! It was around £3 (15 AED) I took my own the next evening!!
Stayed 2 nights in Dec 2021

8/10 Good

Suliman, Riyadh

Stayed 2 nights in Dec 2021

10/10 Excellent

Hasan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I tried many hotels but frankly this was the best . It was very clean and comfortable with many facilities and activities specially for kids
Stayed 2 nights in Nov 2021
Response from Khaled Kurdi on 18 Jan 2022
Dear Mr. Hasan, We very much appreciate your comments regarding your stay at the Fairmont Ajman Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khaled Kurdi Assistant Front Office Manager

4/10 Poor

Priyanka

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible service yet very expensive-can’t recommen
Stayed 2 nights in Nov 2021

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Bad service and need renovation
The hotel facilities are very old and not maintained (especially the pool) The service in the restaurants were not good: a lot of mistakes and long waits The hotel is mostly fully occupied by the Russian tour operators so you feel the management is focused on short stay guests not looking for someone to come back. on the other side our suite was spacious and comfortable
Stayed 2 nights in Oct 2021

4/10 Poor

Christian

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Poor service.
Very poor service. At check in we were told the requested and booked bed was sold out and they basically didn't care. When asked for a manager that answer was just "he is over there". If you want to talk to him go there by yourself. "I don't care about you" attitude. Not even greeting us at the arrival. Check in staff was more about "let's get this done so I can get rid of them."
Stayed 1 night in Oct 2021

10/10 Excellent

Sayed Safiullah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view and beach
It was beautiful night and outstanding view of beach from my balcony the cleanse of room was superb, reception behavior was good but unfortunately WiFi was not working during my stay.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel like you're in luxury.
The room was spacious and sparkling clean. The view was spectacular. The facilities are excellent. Everything was in great condition. All those nice little touches make it a luxury experience. Just wish I could have stayed longer.
Stayed 1 night in Oct 2021
Response from Aysel Agayeva on 6 Oct 2021
Dear Valued Guest, Thank you very much for taking the time to share your feedback regarding your recent stay with us at Fairmont Ajman. I am indeed delighted to read that you enjoyed your stay and your room was comfortable. Thank you again for your warm comments and we look forward to welcoming you back to Fairmont Ajman in the near future. Sincerely, Aysel Agayeva Guest Relations Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Hassan Rhellab on 4 Sept 2021
Dear VINEESH, We very much appreciate your feedback regarding your stay at the Fairmont Ajman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hassan Rhellab Front Office Manager

8/10 Good

Chetan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2021

4/10 Poor

Miss Amal Mohamed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very bad, had a lot of mosquito bites on the bed room 202. Had to move Rooms because it was not in good conditions unhygienic carpets. Fridge was broken.
Stayed 7 nights in Aug 2021
Response from Hassan Rhellab on 4 Sept 2021
Dear Miss Amal, Thank you for taking the time to tell us about your experience at the Fairmont Ajman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hassan Rhellab Front Office Manager

10/10 Excellent

Mary Lou, Dubai

Stayed 1 night in Aug 2021

2/10 Terrible

Mohammed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay
Terrible stay hot my room checked in at 8:10 pm
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very very clean hotel. Masks were being used everywhere. The food was very clean and tested good. The best part was the staff, very friendly and accommodating staff! Highly recommend this hotel!
Stayed 6 nights in Aug 2021
Response from Reservations on 22 Aug 2021
Thank you, for choosing Fairmont Ajman and we are glad you enjoyed your stay , we look forward to welcome you back at the hotel.

8/10 Good

Hind

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Water quality in Bathroom is very very poor. Dirty smell to water. Flooring very slippery. Services very poor
Stayed 3 nights in Jul 2021

6/10 Okay

Hind

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good but reception needs improvement
Check in with the shnoodah at 3 o’clock along with my daughter, unfortunately for a reason or another took too long for no apparent reason We had a family wedding in the hotel so wed rather to stay in instead of driving from Dubai and back. My booking was for one-bedroom suite. unfortunately to save time we requested to take our own like ages when we went to the storage room to get them we found that most of our suits were out of the covers and they were poorly handled from the car to the storage room which is not acceptable. the room was spacious, nicely clean and the view of the sea was awesome. Warning for families whose taking one bedroom room the bathroom is fully open to the bathroom which will not be the choice of many people In room dining was good The breakfast was very nice with lots of variety
One bedroom suite
One bedroom suit
One bedroom suit
One bedroom suit
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed 2nights there with family. Rooms were not cleaned properly, Bedsheets were torn from inside, early morning breakfast at Spectrum was terrible. Not much options for kids to play other than swimming pool and small play area. We will never go again to Fairmont.
Stayed 2 nights in Jul 2021

10/10 Excellent

mohit

Stayed 1 night in Jul 2021