Title: Excelsior Hotel Downtown Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6053839&destination=Dubai%2C+Dubai+Emirate%2C+United+Arab+Emirates&selected=315936&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Excelsior Hotel Downtown Luxury awaits in the heart of Dubai where travelers can unwind poolside or rejuvenate at Holiday Spa, perfectly positioned for both relaxation and exploration ## Photo gallery for Excelsior Hotel Downtown ![Outdoor pool - Excelsior Hotel Downtown (Dubai)](https://images.trvl-media.com/lodging/1000000/320000/316000/315936/f8090d52.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by lenmur](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/5deb7f4a-0304-40e0-a89d-65a76f271e6f-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Point of interest - Excelsior Hotel Downtown (Dubai)](https://images.trvl-media.com/lodging/1000000/320000/316000/315936/f5dd467e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym - Excelsior Hotel Downtown (Dubai)](https://images.trvl-media.com/lodging/1000000/320000/316000/315936/41a5ec12.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Facials, manicures and pedicures - Excelsior Hotel Downtown (Dubai)](https://images.trvl-media.com/lodging/1000000/320000/316000/315936/fc1c4ba2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Vision Imperial Hotel, near City Centre Deira and BurJuman Mall, offers a poolside bar, free grocery shopping service, on-site spa, 24-hour front desk, evening entertainment, and luggage storage for an upscale experience. ## Reviews 7.0 Good ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=315936&PinnedHotelID=315936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=315936&PinnedHotelID=315936&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=315936&PinnedHotelID=315936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=315936&PinnedHotelID=315936&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=315936&PinnedHotelID=315936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=315936&PinnedHotelID=315936&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=315936&PinnedHotelID=315936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=315936&PinnedHotelID=315936&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 13 of 13 rooms ### View all photos for Executive Suite ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/320000/316000/315936/w637h440x0y0-ac78a14d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 ### View all photos for Superior King Room ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/320000/316000/315936/5a7e7034.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Room 7.0 Good 4 reviews - City view - 301 sq ft - Sleeps 2 - 2 Single Beds OR 1 King Bed ### View all photos for Executive King Room ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/320000/316000/315936/14f733d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King Room 10.0 Exceptional 1 review - City view - 258 sq ft - Sleeps 2 - 2 Single Beds OR 1 King Bed ### View all photos for Executive Suite ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/320000/316000/315936/d6cd6476.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - City view - 388 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Single Bed ### Executive Queen Room - Sleeps 2 - 1 Queen Bed ### Executive Twin Room - Sleeps 2 - 2 Single Beds ### Superior Queen Room 8.0 Very good 1 review - Sleeps 2 - 1 Queen Bed ### Superior Twin Room - Sleeps 2 - 2 Single Beds ### View all photos for Executive Room 2 Single bed ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/320000/316000/315936/230d5ae6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room 2 Single bed - Sleeps 2 ### View all photos for Executive Queen Room ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/320000/316000/315936/bb7968a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Queen Room - Sleeps 2 ### View all photos for Executive King Room ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/320000/316000/315936/bb7968a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King Room - Sleeps 2 ### Superior Room - Sleeps 2 ### Executive Suite - Sleeps 2 ## You may also like Ad ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/17000000/16230000/16225400/16225389/1cf9180b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rove City Centre, Deira Deira - Pool - Free airport shuttle - Parking included - Free Wi-Fi 9.6 Exceptional 1,000 reviews £34 includes taxes & fees 8 Apr - 9 Apr [](https://www.expedia.co.uk/Dubai-Hotels-Rove-City-Centre.h16225389.Hotel-Information?chkin=2026-4-8&chkout=2026-4-9&rm1=a2®ionId=553248635974547388&destination=Dubai (and vicinity)&destType=MARKET&latLong=25.266839,55.297733&searchId=260b2fdd-a2e8-42f4-afff-ee3b8b760382&top_cur=GBP) Ad ![Rover Room Sea View Free Shuttle Service to Dubai Mall, Private Beach | Beach/ocean view](https://images.trvl-media.com/lodging/50000000/49110000/49102300/49102294/e593f9ef.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rove La Mer Beach Jumeirah - On private beach - Pool - Parking included - 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Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 103 reviews £48 includes taxes & fees 3 Apr - 4 Apr [](https://www.expedia.co.uk/Dubai-Hotels-Element-Al-Mina.h66252433.Hotel-Information?chkin=2026-4-3&chkout=2026-4-4&rm1=a2®ionId=553248635974547388&destination=Dubai (and vicinity)&destType=MARKET&latLong=25.266839,55.297733&searchId=260b2fdd-a2e8-42f4-afff-ee3b8b760382&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-Excelsior-Hotel-Downtown.h315936.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-Excelsior-Hotel-Downtown.h315936.Hotel-Information) ## About the area Located in Deira, a neighbourhood in Dubai, Excelsior Hotel Downtown is near the airport and near a metro station. Travellers eager for a bit of culture can stop by Dubai Museum, while those who have shopping on the agenda may want to visit Al Ghurair Centre and City Centre Deira. BurJuman Mall and Dubai Creek are two other places to visit that come recommended. [Visit our Dubai travel guide](https://www.expedia.co.uk/Dubai.dx6053839) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.26460%2C55.32207&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZtQBJ8XxcosgU7-v9W94hK3T9dI=) Al Rigga Street, Deira, Dubai, 29499 ### What's nearby - ![Al Ghurair Centre](https://images.trvl-media.com/place/6053839/a8cf8489-0b07-4035-9293-0f495c99fe07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Al Ghurair Centre 6 min walk \- 0.4 miles - ![DUBAI, UAE - DECEMBER 11, 2016: Clock tower roundabout in Deira,](https://images.trvl-media.com/place/553248621563225899/e8f1b34d-9421-41e8-8b6b-713d22f65150.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Deira Clocktower 11 min walk \- 0.6 miles - ![Dubai_DeiraCityCentre_6114212-3](https://images.trvl-media.com/place/6114212/a16a1001-30ac-4eac-97a6-1f58806c003c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) City Centre Deira 18 min walk \- 1.0 mile - ![EyeEm Custom Shoots Q4 2018](https://images.trvl-media.com/place/6114188/850df203-8cfa-47cd-9486-4bb6d0327ec7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) BurJuman Mall 4 min drive \- 2.5 miles - Fish Roundabout 12 min walk \- 0.7 miles ### Getting around - Al Rigga Station 4 min walk - Dubai (DXB-Dubai Intl.) 11 min drive ### Restaurants - Dagat Dagatan Restaurant 2 min walk - Popeyes Louisiana Kitchen 1 min walk - Hardees 3 min walk - Sandwich Club 1 min walk - Cube Bar 2 min walk ## About this property ### Excelsior Hotel Downtown Upscale hotel near Al Ghurair Centre Located close to City Centre Deira and BurJuman Mall, Excelsior Hotel Downtown provides a nightclub, a poolside bar and a free food/drink shopping service. Treat yourself to a manicure/pedicure, a facial or a massage at Holiday Spa, the on-site spa. The on-site restaurant, Bistro Restaurant, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a terrace and shopping on-site. Additional perks include: - An outdoor pool - Free self-parking - Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information - A lift, a front desk safe and a 24-hour front desk Room features All 139 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. More conveniences in all rooms include: - Hypo-allergenic bedding and rollaway/extra beds (surcharge) - Bathrooms with showers and bidets - Flat-screen TVs with premium channels - Wardrobes/cupboards, fridges and electric kettles ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/9000000/8840000/8836300/8836227/391c9639.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lotus Grand Hotel Deira - Spa - Parking included - Free Wi-Fi - Restaurant 5.6 238 reviews £47 includes taxes & fees 27 Apr - 28 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=8836227&PinnedHotelID=8836227&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/5000000/4860000/4852500/4852450/5ddd5b4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Landmark Grand Hotel Deira - Pool - Hot tub - Free Wi-Fi - Restaurant 7.8 Good 733 reviews £25 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=4852450&PinnedHotelID=4852450&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/115000000/114790000/114783200/114783157/ade23c08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Styles Dubai Gold District Deira - 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Pool - Kids’ pool - Free Wi-Fi - Restaurant 7.4 Good 77 reviews £21 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=75189394&PinnedHotelID=75189394&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/101000000/100200000/100192300/100192266/1c18b705.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Knight Castle Hotel Deira - Pool - Spa - Parking included - Free Wi-Fi 7.4 Good 13 reviews £35 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=100192266&PinnedHotelID=100192266&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/11000000/10470000/10469300/10469244/9e7344fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sun And Sands Downtown Hotel Deira - Free Wi-Fi - Restaurant - Air-conditioning - Bar 6.2 541 reviews £27 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=10469244&PinnedHotelID=10469244&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=315936&PinnedHotelID=315936&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=315936,8836227,4852450,114783157,3084786) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Area shuttle (surcharge) - Beach shuttle (surcharge) - Shopping centre shuttle (surcharge) - Free self parking on site - Limited on-site self parking ### Food and drink - Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: AED 65 for adults and AED 35 for children - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Bangali - Bistro Restaurant - Downtown Shisha - Metro Sports Bar & Cafe - Moods ### Things to do - 24-hour gym - Billiards/pool table - Evening entertainment - Full-service spa - Nightclub - Outdoor pool - Sauna - Shopping - Steam room - TV in common areas ### Family friendly - Grocery/convenience store - In-room refrigerator - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Separate bedroom - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Grocery/convenience store - Hair salon - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - 2 meeting rooms - 86 square feet of conference space ### Outdoors - Terrace ### Full-service spa - Facials - Manicures/pedicures - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 8 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with premium cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in fee: AED 150 Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: AED 150 ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for AED 120.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: AED 15.00 per accommodation, per night A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom. We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: from approximately AED 65 for adults and from AED 35 for children - Airport shuttle fee: AED 150 per vehicle - Early check-in fee: AED 150 (subject to availability) - Late check-out fee: AED 150 (subject to availability) - Rollaway bed fee: AED 120.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher and a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Excelsior Hotel Downtown Dubai Excelsior Downtown Dubai Hotel Excelsior Hotel Downtown Dubai Dubai Excelsior Hotel Downtown Hotel Hotel Excelsior Hotel Downtown Holiday Inn Dubai Downtown Dubai Excelsior Downtown Excelsior Hotel Downtown Dubai Excelsior Downtown Dubai Hotel Excelsior Hotel Downtown Dubai Dubai Excelsior Hotel Downtown Hotel Hotel Excelsior Hotel Downtown Excelsior Hotel Downtown Vision Imperial Hotel Hotel Vision Imperial Hotel Dubai Vision Imperial Hotel Hotel Dubai ## Frequently asked questions ### Does Excelsior Hotel Downtown have a pool? ### Is Excelsior Hotel Downtown pet-friendly? ### How much is parking at Excelsior Hotel Downtown? ### What time is check-in at Excelsior Hotel Downtown? ### What time is check-out at Excelsior Hotel Downtown? ### Does Excelsior Hotel Downtown provide a shuttle to the airport? ### Where is Excelsior Hotel Downtown located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Excelsior Hotel Downtown Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 7.2 Location ### 7.6 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 59 8 - Good 53 6 - Okay 41 4 - Poor 32 2 - Terrible 24 ## Reviews Verified ### 8/10 Good #### Patrick 13 Feb 2026 Liked: Cleanliness, amenities Very supportive and friendly staff, thank you. ##### Patrick Stayed 1 night in Feb 2026 Verified ### 6/10 Okay #### andrew 3 Mar 2026 Liked: Cleanliness, staff & service Location was good. No hot water was a problem. ##### andrew Stayed 14 nights in Feb 2026 Verified ### 2/10 Terrible #### parisa 20 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort It was not a clean hotel and looked completely different from the pictures. Our first room was awful, and they had to change it. However, the staff and workers were very nice and kind, which was the only good part of our stay. Tge area of hotel was so bad and not good for stay. Busy- dirty. ##### parisa Stayed 8 nights in Oct 2025 Verified ### 4/10 Poor #### Debra 3 Aug 2025 Disliked: Cleanliness, amenities, property conditions & facilities I like that everything was near perfect location restaurant shopping and entertainment!! ##### Debra Stayed 19 nights in Jun 2025 Verified ### 4/10 Poor #### Stella 23 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Not clean. The toilet was covered in human dirt. There was a door in our room that connected our room to the next room (519&518). They were smoking all the time and irritated us because of the tobacco smell and contamination penetrating through that door. Staff didn’t confront them. ##### Stella Stayed 4 nights in Oct 2025 Verified ### 8/10 Good #### Ravindranath 16 Feb 2023 Liked: Cleanliness, staff & service, room comfort Good room. Good parking. I stayed on 6th floor. Quiet room. Gym just ok. Nothing great. Philippino locality. Lots of shops nearby. ##### Ravindranath Stayed 1 night in Feb 2023 Verified ### 2/10 Terrible #### Zakariye 29 Aug 2023 Disliked: Cleanliness, staff & service, property conditions & facilities We where 4 guest 2adults and 2 kids we get only 1 queensize bed how they allow that ? While i booked 1 queensize and one person bed that was the worst sleep i've ever had in my life 😡 ##### Zakariye Stayed 1 night in Aug 2023 Verified ### 6/10 Okay #### Maria Luningning 10 Jun 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Incomplete amenities, no toothbrush, no slippers provided. Window curtain is broken. ##### Maria Luningning Stayed 1 night in Jun 2024 Verified ### 2/10 Terrible #### Angélica 18 Feb 2026 Disliked: Cleanliness, amenities, property conditions & facilities The room wasn’t clean, every day after coming back at night I found out they didn’t clean the room, after complaining they clean only one night the room. Also they refuse to give you clean towels. I even spoke with the manager Mustapha who didn’t do anything and only said “ Next time you here we will clean up the room” That was very sarcastic. The phone in the room also didn’t work It was a terrible unacceptable experience. ##### Angélica Stayed 5 nights in Feb 2026 Verified ### 8/10 Good #### Odd Magne 8 Dec 2025 Liked: Cleanliness Helt OK Bra beliggenhet Mye Indisk og Arabisk mat og underhodning ##### Odd Magne Stayed 11 nights in Nov 2025 Verified ### 6/10 Okay #### Benafsha 4 Feb 2023 Liked: Cleanliness, staff & service Das Hotel ist in Ordnung und sehr sauber gehalten. Uns war das Halbpension nicht bewusst, dass wir täglich auf einer bestimmten Speisekarte kleine Auswahl haben und das Essen wurde in unser Zimmer gebracht. Wir durften nicht im Restaurant unser Abendessen speisen. Die Auswahl war täglich dasselbe. Der Koch Mr Rauf und das Servicepersonal hat auf unser Wunsch sich sehr bemüht, etwas abwechselungsreiches anzubieten. Gelang nicht immer. Aber der Wille zählt. Ansonsten würden wir nicht mehr in diesem Hotel Halbpension buchen. Das Frühstückbüffet war auch nicht sehr vielfältig, leider. Sehr standard. Wenig Auswahl. Die Mitarbeiter aber waren alle sehr engagiert und hilfsbereit. ##### Benafsha Verified ### 2/10 Terrible #### Shailesh 14 Feb 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Poor Very disappointed. No restaurants to have food. Very rude manager ##### Shailesh Stayed 1 night in Feb 2022 Verified ### 10/10 Excellent #### Verified traveller 31 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Place to Stay I chose this as this was 4 star and it was near to Metro station. I had no complaints. I booked online and it was cheaper. I got a room on the upper floor so there was no such noise from the cafe downstairs. ##### Verified traveller Stayed 1 night in Jan 2022 Verified ### 4/10 Poor #### Farshid 28 Jan 2022 the location is very good but music sound of hotel club was crazy by 3AM at least at the floor which my room was .also hotel took 30 DHS as tax ! also I have asked expedia Im going to pay hotel fee onsite by cash , but ...!! ##### Farshid Stayed 2 nights in Jan 2022 Verified ### 10/10 Excellent #### Bijan 29 Dec 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was in city centre, and access every where. ##### Bijan Stayed 3 nights in Dec 2021 Verified ### 8/10 Good #### Haisam 21 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice It was very nice. Princess the receptionist was very nice and upgraded me, however now with their new policy of charging for early checking in, I will have search for another hotel that allows early check in. ##### Haisam Stayed 1 night in Sep 2021 Verified ### 8/10 Good #### abdelatif 30 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### As good as always My stay in this hotel was very good as always. Don't complain at all. Nice staff and always there to help you out. Special thanks to Abygaelle who was constantly there and took good care of us. Thank you again :). ##### abdelatif Stayed 21 nights in Aug 2021 Verified ### 10/10 Excellent #### Haisam 6 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Always a pleasure I arrived early and was accommodated with a smoking room first available. Princess the receptionist apologized for the inconvenience and upgraded me to a nicer roomy room. ##### Haisam Stayed 4 nights in Jul 2021 Verified ### 10/10 Excellent #### Samer 9 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Impressive cleaningness I was great. The cleaning was superb, everyday changing the towels, cleaning the whole room and tacking extra attention to my needs. I would like to thank the nice Abigaël for her extraordinary care in my room and making sure to make it in the best shape everyday. ##### Samer Stayed 7 nights in May 2021 Verified ### 8/10 Good #### Samer 1 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable & Clean Great value for money. The reception staff were very friendly. The housekeeping was very good. The maintenance were very responsive. It needs soms renovations but working fine. ##### Samer Stayed 1 night in May 2021 Verified ### 10/10 Excellent #### Ofer 26 Apr 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A very good hotel! Excellent service!! All the people in this hotel were very nice and helpfull!! Room is very nice, breakfast and dinner were great and there is a gym and a pool at the rooftop. Al rigga metro station is 5 minutes walk or you can find a taxi in the street in 5 minutes. ##### Ofer Stayed 2 nights in Apr 2021 Verified ### 6/10 Okay #### Verified traveller 3 Apr 2021 Liked: Room comfort Disliked: Cleanliness, property conditions & facilities #### Need renovation & pest control I’ll start by saying that if I had a refundable reservation I would have left the 2nd night! The rooms are in desperate need for renovation, not sure if the furniture is old or they are trying to pull off a classic style, but for sure their showers, tubs, seats, flush & shower curtains need to be changed. Stayed 2 nights in the first room: Shower handle broken, can’t use the tub to relax as the water holder doesn’t work, remote control not working. I asked them to change the room after the first night they said they dnt have availability & that they will fix the problems. They changed the remote, it still ddnt work, the 3rd day I stopped having hot water. It is when I insisted to change the room and if they dnt have availability they can give me my money & I can go somewhere else. Room 2 I stayed 7 nights: Better than first room but still the bathroom needs renovation. To note that in both rooms I had cockroaches! & when I complained abt that they said they sprayed but can’t do anything more... several times I had to go back down to reactivate my key card. Not sure how they are operating a 4 stars hotel. Food not bad, though they dnt have diet cola only regular lol. Location is in older part of Dubai. Parking is available Supermarket around the corner Have a gym and pool but I Ddnt use. The staff tried to help & are friendly, but that’s not enough to run a hotel ##### Verified traveller Stayed 8 nights in Mar 2021 Verified ### 10/10 Excellent #### Haisam 2 Nov 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff is very courteous ##### Haisam Stayed 2 nights in Oct 2020 Verified ### 8/10 Good #### abdelatif 1 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent service like always Very good hotel like always. The staff is very comprehensive et qualified. See you soon ##### abdelatif Stayed 24 nights in Aug 2020 Verified ### 6/10 Okay #### Verified traveller 4 Mar 2020 Liked: Cleanliness, staff & service, room comfort #### Convenient but noisy Was noisy at night due to location of our room which was on the 5th floor. There was a night club on the 1st floor. ##### Verified traveller Stayed 3 nights in Feb 2020 ### Expedia's Latest Trends ### Hotels > - [One & Only Royal Mirage](https://www.expedia.co.uk/Dubai-Hotels-The-Palace-At-One-Only-Royal-Mirage.h4735649.Hotel-Information) > - [Le Méridien Mina Seyahi Beach Resort & Waterpark](https://www.expedia.co.uk/Dubai-Hotels-Le-Meridien-Mina-Seyahi-Beach-Resort-Waterpark.h432678.Hotel-Information) > - [ME Dubai by Meliá](https://www.expedia.co.uk/Dubai-Hotels-ME-Dubai.h42691507.Hotel-Information) > - [voco Dubai by IHG](https://www.expedia.co.uk/Dubai-Hotels-Voco-Hotel.h3990073.Hotel-Information) > - [Two Seasons Hotel & Apartments](https://www.expedia.co.uk/Dubai-Hotels-Two-Seasons-Hotel-Apartments-Former-Gloria.h4039132.Hotel-Information) > - [JA Palm Tree Court, Dubai](https://www.expedia.co.uk/Dubai-Hotels-JA-The-Resort-JA-Palm-Tree-Court.h1109595.Hotel-Information) > - [Bab Al Shams](https://www.expedia.co.uk/Dubai-Hotels-Bab-Al-Shams-Desert-Resort-Dubai.h1162761.Hotel-Information) > - [Atlantis, The Palm](https://www.expedia.co.uk/Dubai-Hotels-Atlantis-The-Palm.h2235336.Hotel-Information) > - [Suha JBR Hotel Apartments ](https://www.expedia.co.uk/Dubai-Hotels-Suha-JBR-Hotel-Apartments.h2586645.Hotel-Information) > - [DoubleTree by Hilton Sharjah Waterfront Hotel & Residences](https://www.expedia.co.uk/Dubai-Hotels-Doubletree-By-Hilton-Sharjah-Waterfront-Hotel-And-Residences.h70260071.Hotel-Information) > - [Address Beach Resort](https://www.expedia.co.uk/Dubai-Hotels-Address-Jumeirah-Resort.h57821246.Hotel-Information) > - [The Dubai EDITION](https://www.expedia.co.uk/Dubai-Hotels-E-Hotel.h72626661.Hotel-Information) > - [The First Collection Marina, Dubai, a Tribute Portfolio Hotel](https://www.expedia.co.uk/Dubai-Hotels-The-First-Collection-Marina-Hotel.h13300536.Hotel-Information) > - [Atlantis The Royal](https://www.expedia.co.uk/Dubai-Hotels-Atlantis-The-Royal.h39014655.Hotel-Information) > - [Rove La Mer Beach](https://www.expedia.co.uk/Dubai-Hotels-Rove-La-Mer.h49102294.Hotel-Information) > - [Shangri-La Dubai](https://www.expedia.co.uk/Dubai-Hotels-Shangri-La-Dubai.h918930.Hotel-Information) > - [JA Beach Hotel, Dubai](https://www.expedia.co.uk/Dubai-Hotels-JA-The-Resort-JA-Beach-Hotel.h22627.Hotel-Information) > - [The St. Regis Downtown, Dubai](https://www.expedia.co.uk/Dubai-Hotels-The-St-Regis-Downtown.h19366493.Hotel-Information) > - [NH Collection Dubai The Palm](https://www.expedia.co.uk/Dubai-Hotels-Nh-Dubai-The-Palm.h83617671.Hotel-Information) > - [The Canvas Dubai - MGallery Hotel Collection](https://www.expedia.co.uk/Dubai-Hotels-The-Canvas-Dubai-MGallery-Hotel-Collection.h4649108.Hotel-Information) > - [JW Marriott Hotel Marina](https://www.expedia.co.uk/Dubai-Hotels-JW-Marriott-Hotel-Marina.h2983165.Hotel-Information) > - [Elite Royal Apartment - Burj Khalifa & Fountain view - Royal](https://www.expedia.co.uk/Dubai-Hotels-Elite-Royal-Royal-Penthouse-Burj-View.h50905748.Hotel-Information) > - [Pullman Dubai Downtown](https://www.expedia.co.uk/Dubai-Hotels-Pullman-Dubai-Downtown.h12294745.Hotel-Information) > - [The First Collection Dubai Jumeirah Village Circle, a Tribute Portfolio Hotel](https://www.expedia.co.uk/Dubai-Hotels-The-First-Collection-Jumeirah-Village.h69378647.Hotel-Information) > - [One&Only One Za'abeel](https://www.expedia.co.uk/Dubai-Hotels-OneOnly-One-ZaAbeel.h96193558.Hotel-Information) > - [25hours Hotel Dubai One Central](https://www.expedia.co.uk/Dubai-Hotels-25Hours-Hotel-Dubai-One-Central.h73586368.Hotel-Information) > - [Avani+ Palm View Dubai Hotel & Suites](https://www.expedia.co.uk/Dubai-Hotels-Avani-Palms-Views-Dubai-Hotel-Suites.h58960880.Hotel-Information) > - [2 bedroom apartment Palm Jumeirah](https://www.expedia.co.uk/Dubai-Hotels-2-Bedroom-Apartment-Palm-Jumeirah.h34852176.Hotel-Information) > - [Millennium Plaza Downtown Hotel Dubai](https://www.expedia.co.uk/Dubai-Hotels-Millennium-Plaza-Downtown-Hotel.h7610.Hotel-Information) ---