Title: Citymax Hotel Al Barsha at the Mall Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Citymax Hotel Al Barsha at the Mall Hotel with free parking, near Mall of the Emirates ![Rooftop pool](https://images.trvl-media.com/lodging/4000000/3880000/3878900/3878871/e93ca488.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 bars/lounges](https://images.trvl-media.com/lodging/4000000/3880000/3878900/3878871/0889ba23.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room with 20% off F&B | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3880000/3878900/3878871/f8427855.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/4000000/3880000/3878900/3878871/ffcd0eea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/4000000/3880000/3878900/3878871/7bc1650d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Citymax Hotel Al Barsha at the Mall places travelers next to world-class shopping. Enjoy in-room WiFi to stay connected, and visit City Cafe for coffee or a meal. The helpful staff enhances the experience, with Ski Dubai's indoor snow sports just minutes away. 7.8 Good ## Popular amenities - Bar - Room service - Breakfast available - Gym - Housekeeping - Air conditioning £70 includes taxes & fees 10 Dec - 11 Dec ## Room options ### Check availability for these dates Tonight [Nov 23 - Nov 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=3878871&PinnedHotelID=3878871&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=3878871&PinnedHotelID=3878871&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 24 - Nov 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=3878871&PinnedHotelID=3878871&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=3878871&PinnedHotelID=3878871&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=3878871&PinnedHotelID=3878871&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=3878871&PinnedHotelID=3878871&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=3878871&PinnedHotelID=3878871&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=3878871&PinnedHotelID=3878871&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Double Room with 20% off F&B | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3880000/3878900/3878871/227ec52e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room with 20% off F&B ### Highlights Air conditioning LCD TV Renovated in 2018 Shower/bath combination Hairdryer Private bathroom Coffee/tea maker Free bottled water - 215 sq ft - City view - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![Family Double Room | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3880000/3878900/3878871/6bbb1970.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room ### Highlights Air conditioning LCD TV Renovated in 2018 Shower/bath combination Hairdryer Private bathroom Coffee/tea maker Free bottled water - 215 sq ft - City view - Sleeps 3 - 1 Queen Bed ![Twin Room with 20% off F&B | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3880000/3878900/3878871/5dffd488.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room with 20% off F&B ### Highlights Air conditioning LCD TV Renovated in 2018 Shower/bath combination Hairdryer Private bathroom Coffee/tea maker Free bottled water - 215 sq ft - City view - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/58000000/57780000/57777100/57777067/0293840a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Jumeirah Living Marina Gate Dubai Marina - Pool - Pet-friendly - Kids pool - Parking included 9.4 Exceptional 110 reviews £251 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Dubai-Hotels-Jumeirah-Living-Marina-Gate.h57777067.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=553248635974547388&destination=Dubai (and vicinity)&destType=MARKET&latLong=25.266839,55.297733&searchId=9fbd8185-0893-4b63-9ce3-b28fd7a420c1&top_cur=GBP) Ad ![View from room](https://images.trvl-media.com/lodging/70000000/69410000/69404600/69404538/64888a0c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Dubai Palm Jumeirah Palm Jumeirah - On private beach - Pool - Spa - Kids pool 9.2 Wonderful 660 reviews £296 includes taxes & fees 12 Dec - 13 Dec [](https://www.expedia.co.uk/Dubai-Hotels-Hilton-Dubai-Palm-Jumeirah.h69404538.Hotel-Information?chkin=2025-12-12&chkout=2025-12-13&rm1=a2®ionId=553248635974547388&destination=Dubai (and vicinity)&destType=MARKET&latLong=25.266839,55.297733&searchId=9fbd8185-0893-4b63-9ce3-b28fd7a420c1&top_cur=GBP) Ad ![Aerial view](https://images.trvl-media.com/lodging/2000000/1200000/1198100/1198022/34835e64.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Jumeirah Al Qasr Dubai Al Sufouh 1 - On private beach - Pool - Hot tub - Spa 9.8 Exceptional 990 reviews £494 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Dubai-Hotels-Jumeirah-Al-Qasr.h1198022.Hotel-Information?chkin=2025-12-8&chkout=2025-12-9&rm1=a2®ionId=553248635974547388&destination=Dubai (and vicinity)&destType=MARKET&latLong=25.266839,55.297733&searchId=9fbd8185-0893-4b63-9ce3-b28fd7a420c1&top_cur=GBP) Ad ![6 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/980000/973800/973713/b2993a50.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Jumeirah Mina Al Salam Dubai Al Sufouh 1 - On private beach - Pool - Hot tub - Spa 9.6 Exceptional 1,003 reviews £476 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Dubai-Hotels-Jumeirah-Mina-A-Salam.h973713.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=553248635974547388&destination=Dubai (and vicinity)&destType=MARKET&latLong=25.266839,55.297733&searchId=9fbd8185-0893-4b63-9ce3-b28fd7a420c1&top_cur=GBP) Ad ![Aerial view](https://images.trvl-media.com/lodging/4000000/3040000/3033100/3033052/29c8d020.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Armani Hotel Dubai, Burj Khalifa Downtown Dubai - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 990 reviews £653 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Dubai-Hotels-Armani-Hotel-Dubai.h3033052.Hotel-Information?chkin=2025-12-23&chkout=2025-12-24&rm1=a2®ionId=553248635974547388&destination=Dubai (and vicinity)&destType=MARKET&latLong=25.266839,55.297733&searchId=9fbd8185-0893-4b63-9ce3-b28fd7a420c1&top_cur=GBP) Ad ![2 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/84000000/83620000/83617700/83617671/10b0d1fe.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NH Collection Dubai The Palm Palm Jumeirah - On private beach - Pool - All-inclusive - Spa 9.0 Wonderful 452 reviews £241 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Dubai-Hotels-Nh-Dubai-The-Palm.h83617671.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=553248635974547388&destination=Dubai (and vicinity)&destType=MARKET&latLong=25.266839,55.297733&searchId=9fbd8185-0893-4b63-9ce3-b28fd7a420c1&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/98000000/97580000/97574700/97574680/f5c762d4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Dubai Business Bay by IHG Downtown Dubai - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 179 reviews £122 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Holiday-Inn-Dubai-Business-Bay.h97574680.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=553248635974547388&destination=Dubai (and vicinity)&destType=MARKET&latLong=25.266839,55.297733&searchId=9fbd8185-0893-4b63-9ce3-b28fd7a420c1&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/9000000/8800000/8797400/8797323/774dce42_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Grand Hotel, Dubai Trade Center - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 1,005 reviews £187 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Dubai-Hotels-Sheraton-Grand-Hotel.h8797323.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=553248635974547388&destination=Dubai (and vicinity)&destType=MARKET&latLong=25.266839,55.297733&searchId=9fbd8185-0893-4b63-9ce3-b28fd7a420c1&top_cur=GBP) Ad ![Front of property – evening/night](https://images.trvl-media.com/lodging/4000000/3960000/3957400/3957319/638cc078.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Jumeirah Zabeel Saray Dubai Palm Jumeirah - On private beach - Pool - Spa - Kids pool 9.4 Exceptional 1,005 reviews £302 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Dubai-Hotels-Jumeirah-Zabeel-Saray.h3957319.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=553248635974547388&destination=Dubai (and vicinity)&destType=MARKET&latLong=25.266839,55.297733&searchId=9fbd8185-0893-4b63-9ce3-b28fd7a420c1&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/89000000/88210000/88203600/88203597/4f0b921f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Address Creek Harbour Dubai Creek Harbour - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 126 reviews £238 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Dubai-Hotels-The-Grand-Dubai-Creek-Harbour.h88203597.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=553248635974547388&destination=Dubai (and vicinity)&destType=MARKET&latLong=25.266839,55.297733&searchId=9fbd8185-0893-4b63-9ce3-b28fd7a420c1&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-Citymax-Hotel-Al-Barsha-At-The-Mall.h3878871.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-Citymax-Hotel-Al-Barsha-At-The-Mall.h3878871.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.11571%2C55.20399&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=e9-RDH2zs3SpAF0ZOnmN6NtaJjU=) Behind Mall of Emirates, Al Barsha First, Dubai #### What's nearby - Mall of the Emirates - 8 min walk - 0.4 miles - Ski Dubai - 8 min walk - 0.4 miles - Meem Gallery - 9 min walk - 0.5 miles - Fatima Abdullah Mohammed Rasheed Mosque - 13 min walk - 0.8 miles - Al Barsha Pond Park - 19 min walk - 1.0 mile #### Getting around - Mall of the Emirates Station - 13 min walk - Dubai (DXB-Dubai Intl.) - 31 min drive #### Restaurants - ‪Bougee Lounge - ‬9 min walk - ‪Sarvana Bhavan - ‬1 min walk - ‪Chops N Hopes - ‬2 min walk - ‪ChicKing - ‬9 min walk - ‪High So - ‬1 min walk ## About this property ### Citymax Hotel Al Barsha at the Mall Hotel remodelled in 2018 and located near Mall of the Emirates Shopping on-site, a coffee shop/cafe and dry cleaning/laundry services are just a few of the amenities provided at Citymax Hotel Al Barsha at the Mall. Be sure to enjoy a meal at City Cafe, the on-site restaurant. In addition to 2 bars and a health club, guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a banquet hall - A gift shop, a lift and tour/ticket information Room features All 376 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with shower/bath combinations and hairdryers - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/31000000/30310000/30307000/30306937/3cf8cc1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Citymax Hotel Al Barsha Al Barsha - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 66 reviews £70 includes taxes & fees 10 Dec - 11 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=30306937&PinnedHotelID=30306937&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/3000000/2310000/2301600/2301578/6afdcf8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Mall Avenue Dubai Al Barsha - Parking included - Free WiFi - Restaurant - Air conditioning 7.8 Good 881 reviews £83 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=2301578&PinnedHotelID=2301578&HadPinnedHotel=true®ionId=-1&adults=2) ![3 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/3000000/2230000/2227300/2227239/6c61a512.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Donatello Hotel Al Barsha - 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17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=4304754&PinnedHotelID=4304754&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/21000000/20190000/20183200/20183124/50d35a4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MENA Plaza Hotel Albarsha Al Barsha - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 73 reviews £80 includes taxes & fees 12 Dec - 13 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=20183124&PinnedHotelID=20183124&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free secured, covered self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 49 for adults and AED 24.50 for children - 2 bars/lounges - A coffee shop/cafe - A restaurant ### Restaurants on site - City Cafe ### Things to do - Billiards/pool table - Health club - Shopping ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Accessible airport shuttle - Area rugs in public areas - Handrails in stairways - Lift - Thin carpet in public areas - Tile flooring in public areas - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 14 floors - Banquet hall - Designated smoking areas - Renovated entire property - May 2018 ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - LCD TV ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water ### More - Air conditioning - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: AED 10.00 per accommodation, per night A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately AED 49 for adults and from AED 24.50 for children - Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 3) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Citymax Citymax Al Barsha Dubai Citymax Barsha Citymax Dubai Al Barsha Citymax Hotel Citymax Hotel Al Barsha Dubai Citymax Hotel Barsha Citymax Hotel Dubai Al Barsha Hotel Citymax Citymax Al Barsha Hotel Dubai Citymax Hotel Al Barsha Mall Citymax Al Barsha Mall Citymax Al Barsha Hotel Dubai Citymax Hotel Al Barsha at the Mall Hotel Citymax Hotel Al Barsha at the Mall Dubai Citymax Hotel Al Barsha at the Mall Hotel Dubai ## Frequently asked questions ### Is Citymax Hotel Al Barsha at the Mall pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Citymax Hotel Al Barsha at the Mall? > As of 23 Nov 2025, prices found for a 1-night stay for 2 adults at Citymax Hotel Al Barsha at the Mall on 10 Dec 2025 start from £69.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Dubai-Hotels-Citymax-Hotel-Al-Barsha-At-The-Mall.h3878871.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Citymax Hotel Al Barsha at the Mall? > Self-parking is free at this property. ### What time is check-in at Citymax Hotel Al Barsha at the Mall? > Check-in start time: 2 PM; check-in end time: midnight. ### What time is check-out at Citymax Hotel Al Barsha at the Mall? > Checkout is at noon. ### Does Citymax Hotel Al Barsha at the Mall provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of AED 200 per vehicle applies. ### Where is Citymax Hotel Al Barsha at the Mall located? > Located in Al Barsha, this hotel is within a 15-minute walk of Ski Dubai and Mall of the Emirates. Burj Al Arab and Souk Madinat Jumeirah are also within 3 miles (5 km). Mall of the Emirates Station is 13 minutes by foot and Mashreq Metro Station is 19 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Citymax Hotel Al Barsha at the Mall Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 246 8 - Good 376 6 - Okay 160 4 - Poor 48 2 - Terrible 27 ### 8.4/10 Cleanliness ### 8.0/10 Staff & service ### 8.0/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 10/10 Excellent #### Ali 21 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice hotel at a great location ##### Ali Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Ali 2 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Location close to the mall of the emirates and nice restaurants ##### Ali Stayed 1 night in Jun 2025 ### 8/10 Good #### BYRON 7 Jul 2025 Liked: Cleanliness Good property. ##### BYRON Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Kristian 14 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great ##### Kristian Stayed 8 nights in Jun 2025 ### 10/10 Excellent #### Ayman 26 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Perfect location, very clean, very nice service. Nice support from staff ##### Ayman Stayed 7 nights in Feb 2025 ### 8/10 Good #### Martin 31 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at reception are kind, professional and helpful, in particular Fatiha, Esam and Faith. Itwould be nice to have detox water at the reception, as in Rove and Ibis three-star hôtels, as well as tissues, because it is blister ing hot and humidity outside. ##### Martin Stayed 1 night in May 2025 ### 10/10 Excellent #### Sabah 27 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities Clean rooms and amazing location as it is right behind emirates mall! The road to the hotel is so packed during peak hours with heavy traffic. Breakfast was good and diverse ##### Sabah ### 6/10 Okay #### Muhammad 28 Nov 2024 Reasonable for a one night stay. Staff was helpful. Rooms are somewhat small, and smell a bit. We arrived late after midnight and the Room wasn't ready. We had to wait for a while until the room is ready. I didn't like the idea of that extensive ID verification for every one staying, but it seems a common thing among hotels in the region. ##### Muhammad Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Phillip S 27 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Phillip S Stayed 8 nights in Oct 2023 ### 2/10 Terrible #### Anthony 11 Jul 2025 Disliked: Property conditions & facilities I arrived at 4 am with prior notice and my room was still not ready. They gave me a different room and promised to switch me later. Upon entering the room it looked very little like the images. The furniture was worn, faded and in rough shape. When I tried to take a shower the water scalded me and I burnt my arm. It would not cool. Additionally the shower quickly flooded. When I complained they found another room for me. I was told that the weather caused the hot water. At 4 am it was hot enough to burn. Upon going to the new room I was able to get cool water but the shower head was broken and would raise above my chest. And again it flooded, to which maintenance said they all flood. I got about 30 minutes of sleep on the rock hard bed before I packed up and checked out. Moving to a different hotel. ##### Anthony Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Francisco 27 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente experiencia Mi reciente estadía en el Hotel Citymax Al Barsha fue una experiencia verdaderamente grata. Desde nuestra llegada, fuimos recibidos con una atención cálida, profesional y llena de hospitalidad. Un agradecimiento muy especial para Leonora, Stella y Fatiha, tres joyas en la recepción que nos trataron como auténticos reyes, siempre con una sonrisa y una disposición admirable. Y, por supuesto, gracias al manager Ahmed Farik, por liderar un equipo que realmente se esfuerza por brindar un servicio de clase mundial. El lobby del hotel tenía un aroma encantador que invitaba a quedarse, a relajarse, a disfrutar. El ambiente era acogedor y moderno, ideal tanto para viajeros de negocios como de placer. El desayuno fue excelente, y todo el personal del restaurante nos atendió con una amabilidad espectacular, atentos a cada detalle. La única observación que tengo es respecto a las camas en las habitaciones dobles, que me parecieron un poco pequeñas, como si estuvieran pensadas más para niños que para adultos. Fuera de eso, todo lo demás fue impecable. La ubicación del hotel es lo mejor que tuvimos, llena de restaurantes, tiendas de compras y una cercanía de dos Mall de los más conocidos de Dubai Emirates y Dubai Mall Gracias por hacer de nuestra visita a Dubái una experiencia aún más especial. ¡Espero volver pronto y recomendaré el hotel con entusiasmo a todos los que viajen a esta hermosa ciudad! — Francisco Montás Echolatino Viajes ##### Francisco Stayed 2 nights in Apr 2025 ### 8/10 Good #### SHUNSUKE 10 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ジャワールームの排水 他の方もご指摘の通り、シャワーの排水が悪く、弱い水圧にもかかわらず、トイレ、洗面エリアまで水浸しになります。 なぜここまで排水が悪いのかと気になり、排水溝を見たところ、謎の蓋が。 蓋を外すと気持ちよく流れました。 また4階のお部屋でしたが、夜中もクラクションが鳴り、騒音が気になりました。 ##### SHUNSUKE Stayed 2 nights in Feb 2025 ### 8/10 Good #### George 14 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a good stay, the hotel is clean and the location is fantastic! ##### George Stayed 7 nights in May 2022 ### 8/10 Good #### Stephen 16 Nov 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel located very close to the Mall of the Emirates (just across the road). Downside is traffic can be bad at peak times. Rooms on the small side, but adequate and very clean. Two bars onsite (one sports and one with live music) both reasonably priced (for Dubai). Hotel breakfast also reasonably priced (for Dubai) - but hot choices a little limited. Roof top pool nice size (15m) and very clean, only downside is limited sun bed space. Owing to Covid, only 12 at a time permitted in the pool area on sunbeds (with no more than 8 of those in pool). ##### Stephen Stayed 12 nights in Oct 2021 ### 6/10 Okay #### Jean Francois 14 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bel hotel propre avec un bon service. Bon rapport qualité/prix et très bien situé. MAIS exiger une chambre à l'avant, sinon achetez-vous des bouchons car très bruyant à l'arrière ! ##### Jean Francois Stayed 7 nights in Nov 2021 ### 4/10 Poor #### Yafil Mubarak 4 Nov 2021 Disliked: Amenities What is unique about this property is the location and sports bar. I didn't like the towels, they were too old, the room was tiny in conoarison to other rooms that seem more spacious, the bathroom was poorly installed and my safe didn't work. Honestly i am never going back after this second time. ##### Yafil Mubarak Stayed 3 nights in Oct 2021 ### 6/10 Okay #### aline c 14 Oct 2021 Liked: Cleanliness #### Ja foi bom. Eu ja fiquei hospedada antes e esse hotel era melhor. Eu solicitava algo para recepção e eles nao realizavam, meu pacote era café da manha incluso, mas quando eu ia tomar cafe, eles diziam que nao era. Os funcionários nao eram muitos simpáticos. Chegavam gritando, me senti constrangida ##### aline c Stayed 5 nights in Oct 2021 ### 8/10 Good #### Nora 4 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities Everything is ok ##### Nora Stayed 1 night in Sep 2021 ### 8/10 Good #### Krzysztof 1 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Neighborhood of Mall of Emirates. Budget friendly The hotel is accessible via metro: you have to go through the Mall of Emirates to the entrance D (near the food court) and go straight through the car park, past the street at the traffic lights, turn left and now you've got only about 180 steps to the doorstep of the hotel. I met very positive people at the desk, I still think it is very important to respect each other. Before you start showering, do check if the shower tray drain is not covered (closed). Some could have heard / felt an annoying low frequency sound in the evenings probably originated from neighboring facility. If you visit Dubai as a tourist, it will not prevent you from sleep after long sightseeing... The safe is big and your notebook will fit it well. It is located over the fridge, which gives the result of somehow warming of objects inside it. Maybe the breakfast does not give a big choice of meals, you have to remember, though, that this is a 3, not 5 star hotel. Perhaps the immediate vicinity is not extremely distinguished, but you may find a number of restaurants / bars; the shopping centre with a hypermarket (its name started with the "L") is about 500m distance. ![Look at the floor - another drain is covered](https://a.travel-assets.com/ugc/hotel-reviews/A5FD097D8176361910FB9D5A1A083060B0FCF2FC1633105141355.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Traffic lights and a car park at the Mall](https://a.travel-assets.com/ugc/hotel-reviews/542F0697DB60F091471D418BED2D959AC19663B01633105285752.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Entrance D](https://a.travel-assets.com/ugc/hotel-reviews/CFBC52C9072120FB6F28A80CAE4E45B1074C50951633105334948.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Krzysztof Stayed 4 nights in Sep 2021 ### 10/10 Excellent #### Andrew 23 Sept 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service and friendly staff ##### Andrew Stayed 8 nights in Sep 2021 ### 10/10 Excellent #### Verified traveller 27 Jun 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mall, restaurant ##### Verified traveller Stayed 1 night in Jun 2021 ### 10/10 Excellent #### Verified traveller 23 Jun 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mall ##### Verified traveller Stayed 1 night in Jun 2021 ### 8/10 Good #### Verified traveller 30 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall good experience but couldn’t give same offer of sports bar. Liquor is expensive if u order at room. ##### Verified traveller Stayed 1 night in May 2021 ### 10/10 Excellent #### Verified traveller 25 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### very Good it was good ##### Verified traveller Stayed 8 nights in May 2021 ### 10/10 Excellent #### Verified traveller 26 Mar 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Warm and friendly Great staff nice team. Very comfy bed, decent sized room, desk and occasional table and comfy chair. Rooms cleaned daily. Good coffee shop in foyer and nice sports bar. Service was excellent. Great location for shopping and eating out close to metro station. Good free wifi. ##### Verified traveller Stayed 8 nights in Mar 2021 ## Expedia's Latest Trends ### Hotels > [Jumeirah Mina Al Salam Dubai](https://www.expedia.co.uk/Dubai-Hotels-Jumeirah-Mina-A-Salam.h973713.Hotel-Information) > > [voco Dubai by IHG](https://www.expedia.co.uk/Dubai-Hotels-Voco-Hotel.h3990073.Hotel-Information) > > [Atlantis, The Palm](https://www.expedia.co.uk/Dubai-Hotels-Atlantis-The-Palm.h2235336.Hotel-Information) > > [Address Beach Resort](https://www.expedia.co.uk/Dubai-Hotels-Address-Jumeirah-Resort.h57821246.Hotel-Information) > > [Four Seasons Resort Dubai at Jumeirah Beach](https://www.expedia.co.uk/Dubai-Hotels-Four-Seasons-Resort-Dubai-At-Jumeirah-Beach.h8697404.Hotel-Information) > > [Hilton Dubai The Walk](https://www.expedia.co.uk/Dubai-Hotels-Hilton-Dubai-The-Walk.h4588682.Hotel-Information) > > [The First Collection Dubai Jumeirah Village Circle, a Tribute Portfolio Hotel](https://www.expedia.co.uk/Dubai-Hotels-The-First-Collection-Jumeirah-Village.h69378647.Hotel-Information) > > [Le Royal Meridien Beach Resort And Spa](https://www.expedia.co.uk/Dubai-Hotels-Le-Royal-Meridien-Beach-Resort-And-Spa.h190827.Hotel-Information) > > [Sofitel Dubai Jumeirah Beach](https://www.expedia.co.uk/Dubai-Hotels-Sofitel-Dubai-Jumeirah-Beach.h2557312.Hotel-Information) > > [Media One Hotel Dubai](https://www.expedia.co.uk/Dubai-Hotels-Media-One-Hotel-Dubai.h3026573.Hotel-Information) > > [Marriott Resort Palm Jumeirah, Dubai](https://www.expedia.co.uk/Dubai-Hotels-Marriott-Resort-Palm-Jumeirah.h87011786.Hotel-Information) > > [Atlantis The Royal](https://www.expedia.co.uk/Dubai-Hotels-Atlantis-The-Royal.h39014655.Hotel-Information) > > [Jumeirah Beach Hotel Dubai](https://www.expedia.co.uk/Dubai-Hotels-Jumeirah-Beach-Hotel-Dubai.h527498.Hotel-Information) > > [Hilton Dubai Palm Jumeirah](https://www.expedia.co.uk/Dubai-Hotels-Hilton-Dubai-Palm-Jumeirah.h69404538.Hotel-Information) > > [Crowne Plaza Dubai Marina by IHG](https://www.expedia.co.uk/Dubai-Hotels-Crowne-Plaza-Dubai-Marina.h19625773.Hotel-Information) > > [Jumeirah Zabeel Saray Dubai](https://www.expedia.co.uk/Dubai-Hotels-Jumeirah-Zabeel-Saray.h3957319.Hotel-Information) > > [Hilton Dubai Jumeirah](https://www.expedia.co.uk/Dubai-Hotels-Hilton-Dubai-Jumeirah.h559080.Hotel-Information) > > [The Westin Dubai Mina Seyahi Beach Resort & Marina](https://www.expedia.co.uk/Dubai-Hotels-The-Westin-Dubai-Mina-Seyahi-Beach-Resort-Marina.h1938669.Hotel-Information) > > [InterContinental Dubai Marina by IHG](https://www.expedia.co.uk/Dubai-Hotels-InterContinental-Dubai-Marina.h8680611.Hotel-Information) > > [Shangri-La Dubai](https://www.expedia.co.uk/Dubai-Hotels-Shangri-La-Dubai.h918930.Hotel-Information) > > [Fairmont The Palm](https://www.expedia.co.uk/Dubai-Hotels-Fairmont-The-Palm.h5527177.Hotel-Information) > > [Grand Hyatt Dubai](https://www.expedia.co.uk/Dubai-Hotels-Grand-Hyatt-Dubai.h20321.Hotel-Information) > > [Jumeirah Burj Al Arab Dubai](https://www.expedia.co.uk/Dubai-Hotels-Burj-Al-Arab-Jumeirah.h527497.Hotel-Information) > > [The St. Regis Dubai, The Palm](https://www.expedia.co.uk/Dubai-Hotels-The-St-Regis-Dubai.h65376308.Hotel-Information) > > [Dukes The Palm Dubai Hotel](https://www.expedia.co.uk/Dubai-Hotels-Dukes-The-Palm-Dubai-Hotel.h16046759.Hotel-Information) > > [C Central Resort the Palm](https://www.expedia.co.uk/Dubai-Hotels-C-Central-Resort-The-Palm.h41997872.Hotel-Information) > > [Lemon Tree Hotel Jumeirah Dubai](https://www.expedia.co.uk/Dubai-Hotels-Lemon-Tree-Hotel-Dubai.h44814988.Hotel-Information) > > [Hotel Riu Dubai Beach Resort - All Inclusive](https://www.expedia.co.uk/Dubai-Hotels-Riu-Dubai-All-Inclusive.h49145491.Hotel-Information) > > [Millennium Place Marina](https://www.expedia.co.uk/Dubai-Hotels-Millennium-Place-Marina.h36378545.Hotel-Information) > > [The Ritz-Carlton, Dubai](https://www.expedia.co.uk/Dubai-Hotels-The-Ritz-Carlton.h127464.Hotel-Information)