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Overview of Citymax Hotel Al Barsha at the Mall

Photo gallery

Featured image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
In-room safe, desk, iron/ironing board, free WiFi

Citymax Hotel Al Barsha at the Mall

3 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationSki Dubai9 min walk
    Popular LocationMall of the Emirates12 min walk
    Popular LocationFatima Abdullah Mohammed Rasheed Mosque13 min walk
    AirportDubai (DXB-Dubai Intl.)25 min drive

Choose dates to view prices

Family Room

5/5 guest room rating
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Twin Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

Double Room

3.9/5 guest room rating
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

About this area

Dubai

Located near the beach, Citymax Hotel Al Barsha at the Mall is in Dubai's Al Barsha neighbourhood, an area with good shopping. Mall of the Emirates and Souk Madinat Jumeirah are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Wild Wadi Water Park and Dubai Aquarium & Underwater Zoo. Check out an event or a game at Dubai Autodrome, and consider making time for Aquaventure, a top attraction not to be missed.
Popular Location

What's nearby

  • Ski Dubai - 9 min walk
  • Mall of the Emirates - 12 min walk
  • Fatima Abdullah Mohammed Rasheed Mosque - 13 min walk
  • Al Barsha Pond Park - 2 min drive
  • Souk Madinat Jumeirah - 9 min drive

Getting around

  • Mall of the Emirates Station - 13 min walk
  • Dubai (DXB-Dubai Intl.) - 25 min drive

Restaurants

  • City Cafe — 1 min walk
  • Moshi - 4 min walk
  • P.F. Chang's - 6 min walk
  • IHOP - 8 min walk
  • Thai Wok - 8 min walk

About this property

Citymax Hotel Al Barsha at the Mall

3-star Dubai hotel in Al Barsha, walk to Ski Dubai
A restaurant, an outdoor pool and a health club are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 378 rooms offer free WiFi, 24-hour room service and LCD TVs. Guests will also find coffee makers, free bottled water and hairdryers.
Citymax Hotel Al Barsha at the Mall offers 378 forms of air-conditioned accommodation with a safe and complimentary bottles of water. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 35 for adults and AED 17.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French

Outdoors

  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 4 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 10 for the first bedroom per night, and increases by AED 10 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 35 for adults and AED 17.50 for children (approximately)
  • Airport shuttle fee: AED 150 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Citymax
Citymax Al Barsha Dubai
Citymax Barsha
Citymax Dubai Al Barsha
Citymax Hotel
Citymax Hotel Al Barsha Dubai
Citymax Hotel Barsha
Citymax Hotel Dubai Al Barsha
Hotel Citymax
Citymax Al Barsha Hotel Dubai
Citymax Hotel Al Barsha Mall
Citymax Al Barsha Mall
Citymax Al Barsha Hotel Dubai
Citymax Hotel Al Barsha at the Mall Hotel
Citymax Hotel Al Barsha at the Mall Dubai
Citymax Hotel Al Barsha at the Mall Hotel Dubai

Frequently asked questions

Can I cancel my reservation for free at Citymax Hotel Al Barsha at the Mall and receive a full refund?
Yes, Citymax Hotel Al Barsha at the Mall offers free cancellation on select room rates, because flexibility matters! Please refer to Citymax Hotel Al Barsha at the Mall cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Citymax Hotel Al Barsha at the Mall?
As of 21 Apr 2021, prices found for a 1-night stay for 2 adults at Citymax Hotel Al Barsha at the Mall on 22 Apr 2021 start from £33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Citymax Hotel Al Barsha at the Mall have a pool?
Yes, this property has an outdoor pool.
Is Citymax Hotel Al Barsha at the Mall pet-friendly?
No, pets are not allowed at this property.
How much is parking at Citymax Hotel Al Barsha at the Mall?
This hotel doesn't offer parking.
What time is check-in at Citymax Hotel Al Barsha at the Mall?
Check-in is from 2 PM - midnight.
What time is check-out at Citymax Hotel Al Barsha at the Mall?
Checkout is at noon.
Does Citymax Hotel Al Barsha at the Mall provide a shuttle to the airport?
Yes, there's an airport shuttle that runs (available on request). A fee of AED 150 per vehicle applies.
Where is Citymax Hotel Al Barsha at the Mall located?
Located in Al Barsha, this hotel is within a 15-minute walk of Ski Dubai and Mall of the Emirates. Souk Madinat Jumeirah and Wild Wadi Water Park are also within 3 miles (5 km). Mall of the Emirates Station is 13 minutes by foot and Mashreq Metro Station is 19 minutes.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 217 out of 797 reviews
5 - Excellent 27%
Rating 4 - Good. 356 out of 797 reviews
4 - Good 45%
Rating 3 - Okay. 155 out of 797 reviews
3 - Okay 19%
Rating 2 - Poor. 44 out of 797 reviews
2 - Poor 6%
Rating 1 - Terrible. 25 out of 797 reviews
1 - Terrible 3%

4.2/5

Cleanliness

3.9/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I have stayed in so many hotels in Dubai but this is the worst hotel I have seen so far. I made the booking through Expedia for my friends, I even called the hotel twice to tell them that I made the booking under my name but my friends will stay there. At the check-in they couldn’t find the reservation that was confirmed when I called first, so the make a new booking for my guests charged him 176 Aed and also charge my card for the reservation they couldn’t find when my guests was checking-in. Nothing is complimentary in this hotel, slippers is 5aed, dental kit is 3aed and water is 2aed. The rooms are so small. Will never stay in this hotel ever nor recommend it to anyone. Worst hotel😡😡😡😡😡😡😡😡
Stayed 1 night in Mar 2021

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has all needed facilities and it is of International standard .
Stayed 3 nights in Feb 2021

3/5 Okay

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It's a clean, budget hotel in an excellent location with great front staff. However, if you pay another 5-10 Dhs, you can have a room that has a bigger bed (this room had one double bed), toiletries like conditioner and lotion, and a shower with an actual door that will keep your bathroom floor from getting soaked.
Stayed 2 nights in Mar 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option next to the mall of Emirates considering the paid rate
Stayed 7 nights in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed as a guest for 25 days and never once had a less than perfect experience with all staff. The staff was beyond professional and very accommodating. That will be my permanent choice when in Dubai.
Stayed 25 nights in Dec 2020

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