Citymax Hotel Al Barsha at the Mall

Photo gallery for Citymax Hotel Al Barsha at the Mall

Primary image
Rooftop pool
Rooftop pool
Rooftop pool
In-room safe, desk, iron/ironing board, free WiFi

Overview of Citymax Hotel Al Barsha at the Mall

Citymax Hotel Al Barsha at the Mall

3.0 star property

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Behind Mall of Emirates, Al Barsha First, Dubai

Explore the area

  • Popular LocationSki Dubai9 min walk
  • Popular LocationMall of the Emirates12 min walk
  • Popular LocationFatima Abdullah Mohammed Rasheed Mosque13 min walk
  • AirportDubai (DXB-Dubai Intl.)28 min drive

Choose dates to view prices

About this area


Located near the beach, Citymax Hotel Al Barsha at the Mall is in Al Barsha, a neighbourhood in Dubai with good shopping. Mall of the Emirates and Souk Madinat Jumeirah are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sheikh Zayed Road and Wild Wadi Water Park. Check out an event or a game at Dubai Autodrome, and consider making time for Dubai Aquarium & Underwater Zoo, a top attraction not to be missed.

What's nearby

  • Ski Dubai - 9 min walk
  • Mall of the Emirates - 12 min walk
  • Fatima Abdullah Mohammed Rasheed Mosque - 13 min walk
  • Al Barsha Pond Park - 2 min drive
  • Souk Madinat Jumeirah - 10 min drive

Getting around

  • Mall of the Emirates Station - 13 min walk
  • Dubai (DXB-Dubai Intl.) - 29 min drive


  • Red Tomato Pizza - 3 min walk
  • Moshi - 3 min walk
  • Wakha - 7 min walk
  • Besh - 8 min walk
  • Thai Wok - 8 min walk

About this property

Citymax Hotel Al Barsha at the Mall

3-star Dubai hotel in Al Barsha, walk to Ski Dubai
A restaurant, a health club and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and dry cleaning. All 378 rooms offer free WiFi, 24-hour room service and LCD TVs. Guests will also find coffee makers, free bottled water and hairdryers.
Citymax Hotel Al Barsha at the Mall offers 378 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 35 for adults and AED 17.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Fitness centre
  • Shopping

Family friendly

  • Laundry facilities


  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Bulgarian
  • English
  • Filipino
  • French
  • Hindi
  • Russian
  • Turkish
  • Ukranian


  • Pool umbrellas


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility


  • Designated smoking areas

Restaurants on site

  • City Cafe

Room amenities


  • Air conditioning
  • Bed sheets


  • Hairdryer
  • Private bathroom
  • Shower/bath combination


  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water


  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

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Check-in from 2 PM - midnight
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 4 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 450
  • New Year's Eve (31 December) Gala Dinner per child: AED 250 (from 5 to 11 years old)
  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 35 for adults and AED 17.50 for children (approximately)
  • Airport shuttle fee: AED 150 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Citymax Al Barsha Dubai
Citymax Barsha
Citymax Dubai Al Barsha
Citymax Hotel
Citymax Hotel Al Barsha Dubai
Citymax Hotel Barsha
Citymax Hotel Dubai Al Barsha
Hotel Citymax
Citymax Al Barsha Hotel Dubai
Citymax Hotel Al Barsha Mall
Citymax Al Barsha Mall
Citymax Al Barsha Hotel Dubai
Citymax Hotel Al Barsha at the Mall Hotel
Citymax Hotel Al Barsha at the Mall Dubai
Citymax Hotel Al Barsha at the Mall Hotel Dubai

Overall score and ratings



Rating 5 - Excellent. 231 out of 823 reviews
5 - Excellent 28%
Rating 4 - Good. 364 out of 823 reviews
4 - Good 44%
Rating 3 - Okay. 158 out of 823 reviews
3 - Okay 19%
Rating 2 - Poor. 45 out of 823 reviews
2 - Poor 5%
Rating 1 - Terrible. 25 out of 823 reviews
1 - Terrible 3%




Staff & service




Property conditions & facilities



4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located very close to the Mall of the Emirates (just across the road). Downside is traffic can be bad at peak times. Rooms on the small side, but adequate and very clean. Two bars onsite (one sports and one with live music) both reasonably priced (for Dubai). Hotel breakfast also reasonably priced (for Dubai) - but hot choices a little limited. Roof top pool nice size (15m) and very clean, only downside is limited sun bed space. Owing to Covid, only 12 at a time permitted in the pool area on sunbeds (with no more than 8 of those in pool).
Stayed 12 nights in Oct 2021

2/5 Poor

Travelled with family
Disliked: Amenities
What is unique about this property is the location and sports bar. I didn't like the towels, they were too old, the room was tiny in conoarison to other rooms that seem more spacious, the bathroom was poorly installed and my safe didn't work. Honestly i am never going back after this second time.
Stayed 3 nights in Oct 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is ok
Stayed 1 night in Sep 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff
Stayed 8 nights in Sep 2021

5/5 Excellent

Stayed 1 night in Jun 2021