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Reviews of Al Manar Grand Hotel Apartments

Al Manar Grand Hotel Apartments
41 Kuwait Street, Bur Dubai, Dubai

Reviews

6.8
Rating 10 - Excellent. 13 out of 91 reviews" "
Rating 8 - Good. 37 out of 91 reviews" "
Rating 6 - Okay. 24 out of 91 reviews" "
Rating 4 - Poor. 7 out of 91 reviews" "
Rating 2 - Terrible. 10 out of 91 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lydia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful days
Kind staff and helpful services
Stayed 18 nights in Nov 2023

2/10 Terrible

Ashok

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

2/10 Terrible

Ashok

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very nice. We had to change rooms 3x's as they were smelly. The bathroom leaked constantly. After repeated complains it was fixed the night before our departure. Never again,
Stayed 4 nights in May 2023

6/10 Okay

Sultan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2020

6/10 Okay

Meghal

Business traveller
Liked: Room comfort
Disliked: Cleanliness
The check in was fast and efficent. The Staff at the reception were very coperative. Lots of restaurants around the Hotel. House keeping was very bad. Rooms not cleaned. Toiletries were not Replaced.
Stayed 5 nights in Feb 2020
Response from Al Manar on 24 Feb 2020
Dear Valuable Guest, Greetings from Al Manar Hotel Apartment!!! Thank you so much for the valuable feedback, we are very grateful that you have choose us for your valuable stay. Looking forward to welcome you back. Warm Regards, Team Al Manar Hotel Apartment, Dubai

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, tasty breakfast, good location, courteous staff
Stayed 1 night in Jan 2020
Response from Al Manar on 24 Feb 2020
Dear Valuable Guest, Greetings from Al Manar Hotel Apartment!!! Thank you so much for the valuable feedback, we are very grateful that you have choose us for your valuable stay. Looking forward to welcome you back. Warm Regards, Team Al Manar Hotel Apartment, Dubai

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Team Al Manar Hotel Apartment, Dubai on 14 Dec 2019
Dear Valuable Guest, Greetings from Al Manar Hotel Apartment!!! Thank you so much for the valuable feedback, we are very grateful that you have choose us for your valuable stay. Looking forward to welcome you back. Warm Regards, Team Al Manar Hotel Apartment, Dubai

2/10 Terrible

Robert

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very Bad Hotel
This is not a good place to be at all. They called me to know when I will be checking out a day before my check out time, and I told them it’s 12pm. They started calling me at 10:30am just because of checkout, I was so pissed that I refused to pick their calls, and they kept on calling continuously. Worst experience of my life
Stayed 3 nights in Oct 2019
Response from Mohd on 1 Dec 2019
Dear Valuable Guest, Greetings from Al Manar Hotel Apartment!!! Firstly thank you for choosing us for your valuable stay. We are regret to hear that your stay was not comfortable with us. Kindly give us a next chance to serve you. Looking forward to welcome you back. Warm Regards, Team Al Manar Hotel Apartment!

6/10 Okay

Bharat

Stayed 3 nights in Oct 2019

8/10 Good

SUDHEER

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Ok
Stayed 2 nights in Aug 2019
Response from Anjali on 29 Aug 2019
Dear Valuable Guest, Greetings from Al Manar Hotel Apartment!!! Thank you so much for the valuable feedback, we are very grateful that you have choose us for your valuable stay. Looking forward to welcome you back. Warm Regards, Team Al Manar Hotel Apartment, Dubai

2/10 Terrible

Mohammad

Disliked: Staff & service
it feels like cheating someone by showing fake claims online, its my worst experience. i have to bare them for more than 20+ nights. myself and my wife are explaining the difficulties every now and then but the front office executives are helpless to solve it due to poor management.
Stayed 28 nights in Aug 2019
Response from ANJALI on 18 Aug 2019
Dear Valuable Guest, Greetings from Al Manar Hotel Apartment!!! Firstly thank you for choosing us for your valuable stay. We are regret to hear that your stay was not comfortable with us. Kindly give us a next chance to serve you. Looking forward to welcome you back. Warm Regards, Team Al Manar Hotel Apartment!

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel charges 100dirams per visitor. Management shouts at guests
Stayed 6 nights in Apr 2019
Response from Almanar Grand Hotel Apartment on 9 Jul 2019
Dear Valuable Guest, Greetings from Almanar Grand Hotel Apartment!!! Firstly thank you for choosing us for your valuable stay. We are regret to hear that your stay was not comfortable with us. However we have noted your suggestion. Kindly give us a next chance to serve you we will ensure you that your next holiday will be memorable one. Warm regards, Team Almanar Grand Hotel Apartment

6/10 Okay

noody

Hawk15
Went for holiday Night staffs Not very helpful
Stayed 7 nights in Mar 2019
Response from Anjali on 5 Apr 2019
Dear Valuable Guest, Greetings from Almanar Grand Hotel Apartment!!! Firstly thank you for choosing us for your valuable stay. However we have noted your feedback. Looking forward to welcome you back. Warm regards, Team Almanar Grand Hotel Apartment

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in, was long and painful, let alone, the check out which was even worse. The room was disappointing and moldy in the shower
Stayed 1 night in Feb 2019
Response from Team Almanar Grand Hotel Apartment on 21 Feb 2019
Dear Valuable Guest, Greetings from Almanar Grand Hotel Apartment!!! Firstly thank you for choosing us for your valuable stay. We are regret to hear that your stay was not comfortable with us. However we have noted your suggestion. Kindly give us a next chance to serve you we will ensure you that your next holiday will be memorable one. Warm regards, Team Almanar Grand Hotel Apartment

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This property is in need of renovation. There are loose sockets in the walls and damp inside the kitchen units. The bathroom looks tired and very 70's 80's era. The first time we ran the water in the taps it was yellow although this was fixed straight away, I personally washed my face with bottled water after that. The staff were friendly and punctual and I suppose that's what keeps the hotel a 3-4 star. You will not be given tea/coffee nor bottled water but 1 bottle on the first day. Its close to the metro about 7 minute walk and has many local shops around. However minimum time was spent in the hotel as we went around Dubai:) We would not book this property again as we believe there are safety issues, the cooker kept turning off and on as it pleased when the switch was turned on. We traveled from the UK.
Stayed 5 nights in Oct 2018
Response from Team Almanar Hotel Apartment on 25 Jan 2019
Dear Valuable Guest, Greetings from Almanar Grand Hotel Apartment!!! Firstly thank you for choosing us for your valuable stay. We are regret to hear that your stay was not comfortable with us. However we have noted your suggestion. Kindly give us a next chance to serve you we will ensure you that your next holiday will be memorable one. Warm regards, Team Almanar Grand Hotel Apartment!

6/10 Okay

Francis

Liked: Staff & service
Stayed 6 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and close to transport . the staff is polite and helpful
Stayed 3 nights in Jul 2018
Response from Team Almanar Grand Hotel Apartment on 25 Jan 2019
Dear Valuable Guest, Greetings from Almanar Grand Hotel Apartment!!! Firstly thank you for choosing us for your valuable stay. Really thank you for your appreciation towards the staff. Warm regards, Team Almanar Grand Hotel Apartment!

4/10 Poor

Sina, Dubai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Customer Service
Stayed 3 nights in Jun 2018
Response from Team Almanar Grand Hotel Apartment on 25 Jan 2019
Dear Valuable Guest, Greetings from Almanar Grand Hotel Apartment!!! Firstly thank you for choosing us for your valuable stay. We are regret to hear that your stay was not comfortable with us. However we have noted your suggestion. Kindly give us a next chance to serve you we will ensure you that your next holiday will be memorable one. Warm regards, Team Almanar Grand Hotel Apartment!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in May 2018

8/10 Good

Muhammad

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 5 nights in Nov 2017
Response from Team Almanar Grand Hotel Apartment on 25 Jan 2019
Dear Valuable Guest, Greetings from Almanar Grand Hotel Apartment!!! Firstly thank you for choosing us for your valuable stay. Looking forward to welcome you back. Warm regards, Team Almanar Grand Hotel Apartment

4/10 Poor

Bisi, Lagos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old and non functioning facilities
Toilet was broken, bath very old, washing machine very old and dirty. Microwave didnt work etc generally not comfortable. We had to check outnext morning
Stayed 4 nights in Aug 2017
Response from Team Almanar Grand Hotel Apartment on 25 Jan 2019
Dear Valuable Guest, Greetings from Almanar Grand Hotel Apartment!!! Firstly thank you for choosing us for your valuable stay. We are regret to hear that your stay was not comfortable with us. However we have noted your suggestion. Kindly give us a next chance to serve you we will ensure you that your next holiday will be memorable one. Warm regards, Team Almanar Grand Hotel Apartment

6/10 Okay

Verified traveller

Liked: Room comfort
Close to food and tube
Booked room with washing machine so I was upgraded to a one bedroom which was very spacious. There were building work taking place st the hotel during daytime and there was no notice given to customers either on the website or throughout the hotel, this meant it was difficult to sleep during the day. Staff at the hotel decided to try and enter my room while I was sleeping although a do not disturb sign was posted, their reason was they wanted to check in ok because I was not in the room over a weekend.
Stayed 21 nights in Jun 2017
Response from Team Almanar Grand Hotel Apartment on 25 Jan 2019
Dear Valuable Guest, Greetings from Almanar Grand Hotel Apartment!!! Firstly thank you for choosing us for your valuable stay. We are regret to hear that your stay was not comfortable with us. However we have noted your suggestion. Kindly give us a next chance to serve you we will ensure you that your next holiday will be memorable one. Warm regards, Team Almanar Grand Hotel Apartment

8/10 Good

Verified traveller

Liked: Cleanliness
Clean hotel but dated. Nice rooftop pool. Good location, close to metro, shopping and restaurants. Check-in was painfully slow despite not being very busy.
Response from Team Alamanr Grand Hotel Apartment on 25 Jan 2019
Dear Valuable Guest, Greetings from Almanar Grand Hotel Apartment!!! Firstly thank you for choosing us for your valuable stay. We are regret to hear that your stay was not comfortable with us. However we have noted your suggestion. Kindly give us a next chance to serve you we will ensure you that your next holiday will be memorable one. Warm regards, Team Almanar Grand Hotel Apartment

2/10 Terrible

maryam, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Hotel, smells bad
Less staff, bed is saggy, bed mattress needs replacement, non smoking room but it smells cigarette. Shower knob is missing and i have to get out of the shower to call them to fix it. There are molds on the shower tiles as well. The worst thing is, it took them more than an hour to bring our luggages to our room despite my several calls. Also when we check out, it also took them long to take our luggages down. Staff not so nice. Not a single smile. I will not recommend this hotel.
Response from Team Almanar Hotel Apartment on 25 Jan 2019
Dear Valuable Guest, Greetings from Almanar Grand Hotel Apartment!!! Firstly thank you for choosing us for your valuable stay. We are regret to hear that your stay was not comfortable with us. However we have noted your suggestion. Kindly give us a next chance to serve you we will ensure you that your next holiday will be memorable one. Warm regards, Team Almanar Grand Hotel Apartment

10/10 Excellent

Tony, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT VALUE AND OUTSTANDING CUSTOMER SERVICE
Let's deal with the "negative" first - this is not the most modern or recently refurbished hotel in Dubai. In all other respects our experience at the Almanar was EXCEPTIONAL - not a word I use lightly. The apartment we had was exceptionally large, very well maintained, had a huge and very comfortable bed with new linen - and a kitchenette which gave us great flexibility in our eating arrangements Sheetal , the Front Office Manager, supervises a highly effective operation with very helpful staff who responded very quickly and effectively to the two minor requests we made. The apartments are very well located close to the metro. We ate on the 17th floor of a neighbouring very expensive hotel - the Park Regis Kris Kin. The view at night was absolutely stunning and the buffet was superb. The combination of apartment and restaurant represent unrivalled quality and value. Unless you want to pay very substantially more for one of the new high rise hotels, you will find it very difficult to match the Almanar Grand.

4/10 Poor

Chandresh

Disliked: Room comfort
Was Ok hot water was issue , Bed was OK definately not for business guys. Proximity to stations and area is great but hotel-apartment is ok

8/10 Good

Verified traveller

6/10 Okay

Jayakumar

Liked: Room comfort
Good, Value for money....
Comfortable stay. Location is great with easy access by Metro. Rooms need improvement. Reception staff with indifferent attitude and need some customer relations training. Maintenance staff not available even in daytime. Room service and food are satisfactory.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
OK hotel close to metro.
The hotel and apartment was clean. Not cleaned properly when we were not observing. Washing machine had to be replaced. Had to move rooms as it had stale smoke ingrained in the curtains and furniture. Could not find my vari focal glasses when I was leaving. Did not rde taxi on time a requested and was late for airport. Staff polite and friendly however not very professional. Will not return.

8/10 Good

LJ, New Zealand

Liked: Room comfort
Good value for money
This was my second visit to Al Manar Grand Hotel Apartments. It is a good location and a comfortable hotel. If the renovations will include the gym and pool area in the future it will be great.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Satyajit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price decent location
Nice rooftop pool and nice rooms. As others have said check in is not super fast but not a huge issue. Nice design hotel. Recommended.

6/10 Okay

Samir

Liked: Cleanliness, room comfort
Value hotel near the metro
Had to remember to switch on the water heater for hot water, which was inconvenient. The TV remote had to be replaced and cable selections were poor. On the plus side, the room was spacious, with a functional kitchen and utensils etc.

8/10 Good

Samcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel. improvements needed to enhance exprnc
Good hotel. Only problem is pool and gym are not open early morning or late evening. Fire alarm went off more than five time around 3 am during our two weeks stay due to other guests smoking in the room at night. The hotel needs to fine such guests. The one room we had was well kept but shared a locked door with the next room so noice from there came through and was disturbing when tv was loud or guests were talking at night.

8/10 Good

Marina

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient location if you are in Karama for work
Stayed here for three nights during my training at work, choose this hotel as it was close to the office and had pool and gym, however I didn't get to use pool and gym as these close at 8pm - very strange for the hotel. Breakfast wasn't good in my opinion so I only had it at the hotel the first day and then bought food in nearby Spinneys and used kitchen in the room. Overall very average stay nothing too exciting or very disappointing.

6/10 Okay

Muhammad Ali, Ras Al Khaimah

Al manar hotel
Pretty average hotel ambience and service

8/10 Good

Karen Grace, qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try Al Manar: a nice place to stay in Dubai
It was a very great experience staying in al manar. The room was huge and super nice. Near to metro and market and malls and in the airport. It was a nice place for comfort and relaxation. I really love it. well, me and my husband love the place. You can cook food according to what you want to eat. It was a plus factor because they provided you with everything. It was really a value for money. We just had a problem turning on the other lamp shades but it just need additional plug, but its fine because the over all lighting was enough. I hope they will add more channels in the cable tv though. Try it,its very nice place.

8/10 Good

Corey, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice relaxing hotel after hard days work

10/10 Excellent

Mohamed, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall
, friendly and decent staff and duty manager

4/10 Poor

shanne, dubai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made us pay in the middle of the night. And Not even a complimentary 3-in-1 coffee! Bad service. I will not recommend this hotel to my friends.

8/10 Good

Ismail

Liked: Staff & service, property conditions & facilities, room comfort
Hotel was great big rooms excellent wifi. Only breakfast needs a bigger variety

6/10 Okay

ilya

Liked: Staff & service, room comfort

8/10 Good

ilya

Liked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic all rounder, minus the bathroom!
Brilliant clean, organised and well situated hotel. Very reasonable rates and fantastic value for money. Close to local metro station, mall and many other amenities; all within walking distance. Only downside being the bathroom in the apartment, it was out of date and in desperate need of redecoration and clean up. Apart from that, it was a brilliant all round experience.

8/10 Good

Rahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tariq, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money in a good location.
Nice clean big rooms. Friendly and responsive staff. Recommended Apartment. Pros: Good house keeping, excellent shower, comfortable bed, good blind in bedrooms, good air-conditioning. Cons: No tea, coffee. Need more dining and kitchen ware.

8/10 Good

Normaniszah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort