Title: Al Habtoor Polo Resort Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=17325218&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Al Habtoor Polo Resort Horseback riding adventures and relaxing spa treatments await at this urban retreat where luxury meets outdoor recreation and culinary delights ## Photo gallery for Al Habtoor Polo Resort ![Exterior - Al Habtoor Polo Resort (Dubai)](https://images.trvl-media.com/lodging/18000000/17330000/17325300/17325218/bc8ce4ed.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by lana__creator](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/578f3705-6b4f-4ceb-88bd-566a14b5cf83-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![3 restaurants, breakfast, lunch served; Spanish cuisine - Al Habtoor Polo Resort (Dubai)](https://images.trvl-media.com/lodging/18000000/17330000/17325300/17325218/4e08b871.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Café - Al Habtoor Polo Resort (Dubai)](https://images.trvl-media.com/lodging/18000000/17330000/17325300/17325218/f92c5910.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Al Habtoor Polo Resort (Dubai)](https://images.trvl-media.com/lodging/18000000/17330000/17325300/17325218/0f18e5ef.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Al Habtoor Polo Resort offers unexpected luxury in the city center. Guests can relax at Luxe Spa or enjoy family-friendly mini golf. Three restaurants serve breakfast and Spanish dishes. The outdoor pool has sun loungers. Activities include horseback riding and archery lessons. ## Reviews 7.6 Good ## Popular amenities - Spa - Pet-friendly - Parking included - Free Wi-Fi - Restaurant £184 includes taxes & fees 1 Mar - 2 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=17325218&PinnedHotelID=17325218&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=17325218&PinnedHotelID=17325218&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=17325218&PinnedHotelID=17325218&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=17325218&PinnedHotelID=17325218&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=17325218&PinnedHotelID=17325218&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=17325218&PinnedHotelID=17325218&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=17325218&PinnedHotelID=17325218&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=17325218&PinnedHotelID=17325218&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds 1 bed Showing 6 of 6 rooms ### View all photos for Royal Suite, 2 Bedrooms ![Royal Suite, 2 Bedrooms | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/18000000/17330000/17325300/17325218/29c3eae6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite, 2 Bedrooms ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Connecting rooms available Flat-screen TV 2 bedrooms Private bathroom - 2 bedrooms - Sleeps 4 - 2 King Beds ### View all photos for Villa, 4 Bedrooms (Polo View) ![Villa, 4 Bedrooms (Polo View) | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/18000000/17330000/17325300/17325218/86b87c7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 4 Bedrooms (Polo View) ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV 4 bedrooms - 317 sq ft - 4 bedrooms - Sleeps 10 - 3 King Beds and 2 Single Beds ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/18000000/17330000/17325300/17325218/a61202c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.0 Very good 1 review ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Private bathroom - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 1 Bedroom ![Junior Suite, 1 Bedroom | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/18000000/17330000/17325300/17325218/efde4886.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Separate bedroom - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Villa, 4 Bedrooms ![Villa, 4 Bedrooms | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/18000000/17330000/17325300/17325218/fd88cb2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 4 Bedrooms ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV 4 bedrooms - 462 sq ft - 4 bedrooms - Sleeps 10 - 3 King Beds and 2 Single Beds ### View all photos for Executive Suite, 1 Bedroom ![Executive Suite, 1 Bedroom | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/18000000/17330000/17325300/17325218/6fe15d93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom 8.0 Very good 2 reviews ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Separate bedroom - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-Al-Habtoor-Polo-Resort.h17325218.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-Al-Habtoor-Polo-Resort.h17325218.Hotel-Information) ## About the area Located in Dubai, Al Habtoor Polo Resort is in the city centre. Dubai Mall and Mall of the Emirates are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Global Village and Dubai Miracle Garden. Travelling with kids? Don't miss Dubai Aquarium & Underwater Zoo and Wild Wadi Water Park. Explore all the area has to offer with hiking/biking trails and horse riding. [Visit our Dubai travel guide](https://www.expedia.co.uk/Dubai.dx6053839) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.07952%2C55.36639&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hv3RrmPbmEI4gOGhvSkxVwoTeto=) Wadi Al Safa 5, Emirates Road 611, Dubai ### What's nearby - Dubai Outlet Mall 5 min drive \- 4.3 miles - Zayed University 5 min drive \- 4.4 miles - Emirates Aviation University 6 min drive \- 5.4 miles - 117Live Arena 6 min drive \- 4.7 miles - Hamdan Sports Complex 7 min drive \- 5.8 miles ### Getting around - Dubai (DXB-Dubai Intl.) 29 min drive ### Restaurants - Pizza Hut 10 min drive - Horse And Hound Pub 12 min walk - Equestrian Lounge 7 min drive - Villa Naas 1 min walk - HATAM 12 min drive ## About this property ### Al Habtoor Polo Resort Luxury family-friendly hotel in the city centre A poolside bar, a terrace and mini golf are just a few of the amenities provided at Al Habtoor Polo Resort. Indulge in a massage at Luxe Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch and Spanish cuisine. Enjoy the gym, as well as activities, such as horse riding and archery. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool and a children's pool, along with sunloungers - Free self-parking and valet parking - Buffet breakfast (surcharge), 2 outdoor tennis courts and an electric car charging station - A lift, a front desk safe and a 24-hour front desk Room features All 149 rooms have comforts, such as 24-hour room service and air conditioning, as well as perks, such as separate sitting areas and bathrobes. Extra amenities include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with designer toiletries and deep-soaking baths - Balconies, separate sitting areas and coffee/tea makers ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/94000000/93330000/93323900/93323804/b746d696.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SO/ Uptown Dubai Uptown Dubai - Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 77 reviews £121 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=93323804&PinnedHotelID=93323804&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1600000/1590600/1590517/c5f4e8cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meliá Desert Palm Member of Meliá Collection Dubai - Pool - Spa - Parking included - Free Wi-Fi 9.2 Wonderful 167 reviews £188 includes taxes & fees 1 Mar - 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Preferred Hotels & Resorts Downtown Dubai - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 215 reviews £248 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=12346991&PinnedHotelID=12346991&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=17325218&PinnedHotelID=17325218&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=17325218,93323804,1590517,2829306,63852448) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free covered self parking on site - Free covered valet parking on site - Limited on-site valet and self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: AED 80 per person - 3 restaurants - 6 bars/lounges - A coffee shop/cafe - A poolside bar ### Restaurants on site - Andalucia - Equestrian Lounge - Horse & Hound - Polo Bar ### Things to do - 2 outdoor tennis courts - Archery - Billiards/pool table - Children's pool - Full-service spa - Gym - Horseback riding/rentals - Library - Mini golf - Outdoor pool - Playground - Sauna - Steam room ### Family friendly - Children's pool - Laundry facilities - Mini golf - Outdoor pool - Playground - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 8,611 square feet of conference space - Business centre - Meeting rooms ### Outdoors - Barbecue grill - Garden - Pool loungers - Terrace ### Full-service spa - Couples treatment rooms - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 3 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Ballroom - Banquet hall - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local culture and ecosystem education - Locally-owned and organised tours and activities - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bathroom - Bidet - Deep soaking bathtub - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - Flat-screen TV - IPod dock ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - LED lighting - Phone - Safe - Separate sitting area - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in time starts at 5:00 PM Minimum check-in age - 21 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of AED 100 per pet (varies based on length of stay), plus a one-off cleaning fee of AED 150 Service animals are welcome, and are exempt from fees Welcoming dogs only Food and water bowls and pet-sitting services are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for AED 150.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: AED 20.00 per accommodation, per night A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately AED 80 per person - Pet fee: AED 100 per pet (varies based on length of stay) plus a one-off AED150 cleaning fee - Service animals are exempt from fees - Rollaway bed fee: AED 150.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses eco-friendly cleaning products Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 16 years old are not allowed in the spa ### Property is also known as Al Habtoor Polo Resort Dubai Al Habtoor Polo Dubai Al Habtoor Polo The St. Regis Dubai Al Habtoor Polo Resort Club Al Habtoor Polo Resort Hotel Al Habtoor Polo Resort Dubai Al Habtoor Polo Resort Hotel Dubai ## Frequently asked questions ### Does Al Habtoor Polo Resort have a pool? ### How much does it cost to stay at Al Habtoor Polo Resort? ### Is Al Habtoor Polo Resort pet-friendly? ### How much is parking at Al Habtoor Polo Resort? ### What time is check-in at Al Habtoor Polo Resort? ### What time is check-out at Al Habtoor Polo Resort? ### Where is Al Habtoor Polo Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Al Habtoor Polo Resort Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.0 Location ### 7.8 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 39 8 - Good 20 6 - Okay 20 4 - Poor 8 2 - Terrible 9 ## Reviews ### 4/10 Poor #### Farhan 5 Jan 2026 Room was decent overall..but thebi ineffciency of the staff in managing reservations and findkding solutions was awful. From reception , to coffee shop to the restaurant (horse and hound)..its crazy hownthese guys would not listen to customers ans ##### Farhan Stayed 1 night in Dec 2025 ### 6/10 Okay #### Ann 1 Nov 2025 The restaurants in this hotel are really good, especially the Lebanese one, and the polo/barn is really great, but the rest leaves something to be desired. The breakfast buffet was just OK. The pool area badly needs updating - it is not luxurious at all. They put me in a room directly above a construction site (work on the hotel) which started at 8 am and ended at 7 - yet the hotel is huge, and was not full. Also be aware the restaurant/pub can get loud with outdoor music and games. But it’s a fun place. I would just say this isn’t a 5 star hotel. It’s just ok. ##### Ann Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Mathew 6 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Royal Stay Excellent room ##### Mathew Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Gaby 26 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Veterans World Fencing Championships Great place to stay, wonderful service, bath room a bit tired ##### Gaby Stayed 12 nights in Oct 2024 ### 10/10 Excellent #### Paul 19 Mar 2025 Liked: Amenities, property conditions & facilities This place is stunning and relaxing. The room was spacious and clean with a beautiful view of the polo field and the Burji khalifa in the distance. The food we had was delicious and a good variety. We used the hotel to stay while we visited our son who lives close by and we will use this hotel again. Fantastic place for relaxing or entertainment. Evening was lovely to sit and enjoy each others company or have a bar meal. ##### Paul Stayed 4 nights in Mar 2025 ### 6/10 Okay #### Alexander 11 Jan 2025 Liked: Cleanliness, amenities Disliked: Property conditions & facilities Property needs renovation staff need to be more aware . 1 day they forgot to clean our room. On chek out they were nice enough to give is a late chek out as we were traveling with a small child so that is a big ##### Alexander Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Eric 26 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room cleaner very good ##### Eric Stayed 13 nights in Nov 2025 ### 10/10 Excellent #### Darin Bachir 10 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great villa and super clean ##### Darin Bachir Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Chukwuemeka 25 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, awesome room. Had lots of fun there ;-) ##### Chukwuemeka Stayed 4 nights in Nov 2022 ### 6/10 Okay #### Krishnan 5 May 2024 Liked: Cleanliness, staff & service, amenities Ok property, far away from anything. ##### Krishnan Stayed 3 nights in Apr 2024 ### 4/10 Poor #### Mark 20 Oct 2024 Liked: Cleanliness Disliked: Staff & service Re ##### Mark Stayed 8 nights in Oct 2024 ### 2/10 Terrible #### Dr. Abdulrahman 3 Mar 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Disastrous Stay: A Five-Star Hotel That Misses the I recently stayed at a so-called five-star hotel in Dubai, and I was deeply disappointed with both the service and the amenities. The check-in process was slow, and the valet completely ignored me, failing to offer luggage assistance. The bed was rock-hard and uncomfortable, making it impossible to sleep well. The TV was malfunctioning with no channels available, and the Nespresso machine was provided without any coffee capsules. The room’s insulation was poor, allowing cold air and dust to enter, and the AC had no heating option, leaving me freezing on a cold winter night. The water pressure in the bathroom was abysmally low, making it difficult to shower properly. For a hotel of this caliber, these issues are unacceptable. Overall, the hotel’s lack of attention to basic details and poor service makes it feel more like a 2- or 3-star property. I would strongly advise against staying here, as it failed to meet even the most basic expectations. ##### Dr. Abdulrahman Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Jennifer 11 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing Hotel We absolutely loved our 2 day stay. This hotel had everything. We loved all the amenities and made use of the Padel and tennis courts, pool & gym. The hotel itself was so clean and felt very glamorous and new. We loved our room, which faced the polo field. It was very clean, spacious and luxurious. The staff were incredible, including all the reception and pool staff, and also those at the Horse and Hound restaurant where the food was absolutely delicious. We also payed for breakfast in our stay for a great price which was a wonderful buffet with so much choice. They even had a live cooking station for omelettes and eggs. We loved all the activities/ games that were available- for example you could play darts or pool in the Horse and Hound restaurant and they also had a snooker table in the hotel. They have a large chess board and other games by the pool. The only disappointment was that there were no table tennis (ping pong) balls available despite having 2 table tennis tables so please make sure to restock those for future guests. It was lovely seeing the polo horses on the field in the afternoon from our balcony. I wish we could have stayed longer and I look forward to returning again in the future. ![](https://a.travel-assets.com/ugc/hotel-reviews/8794CD328C609CDFCEADE83F8D155722BEB001D11704972782428.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/59997CCE4627EF926AD7EAEDCBF2ECC6130D08701704972785282.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Stayed 2 nights in Jan 2024 ### 4/10 Poor #### Verified traveller 22 Feb 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Doesn't live up to expectations I was quite disappointed with my stay in Al Habtoor. I expected so much more than what was on offer. Upon checking in, the room was clearly not cleaned properly, but I overlooked until the damp/sewage smell started coming through the bathroom. The AC was set to 25/26 degrees but the room was so cold we had to ask for a heater in Dubai! Never had that experience all my time travelling to Dubai. And of course, despite asking for a heater all day, it wasn't brought until later that evening. By day 2, it was unbearable, and had to ask to be moved to a new room, after already unpacking everything, with a baby as well. The second room wasn't any better in terms of cleanliness, and whenever they were supposed to tidy and clean the room in the mornings, they never changed the sheets, didn't vacuum or clean the floor properly and didn't bother cleaning any surfaces. They would only make the beds and take the rubbish out. It was such poor service. Baby and I were also bitten by some kind of insects and covered in spots. The breakfast on offer too was terrible. Poor options, the bread and pastry was always hard and stale. I skipped breakfast most days, that's how poor it was. Definitely don't recommend. It sounds fancier than it actually is. ##### Verified traveller Stayed 7 nights in Feb 2025 ### 8/10 Good #### sylvie 27 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Très bon rapport qualité prix, très spacieux et en dehors des bruits de la ville ##### sylvie Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Cankat 22 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Mükemmel ##### Cankat Stayed 3 nights in Sep 2025 ### 6/10 Okay #### joaquin 28 Apr 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service La habitación está muy bien. El servicio bastante pésimo en general. Buena gente pero desorganizados. ##### joaquin Stayed 2 nights in Apr 2024 ### 6/10 Okay #### Abdulah 6 Oct 2023 Disliked: Cleanliness, staff & service التظافه سيئة جدا و الافطار لا يليق بفندق خمسة نجوم ##### Abdulah Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### YASMIN 29 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s good I’m happy ##### YASMIN ### 8/10 Good #### Stefan 6 Nov 2022 Liked: Cleanliness, staff & service, amenities Es war sehr ruhig da etwas außerhalb. Große Zimmer , gute Möglichkeiten zum Essen gehen. ##### Stefan ### 10/10 Excellent #### Claudia 13 Mar 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is perfect for the equestrian aficionado. It has an equestrian center with a great indoor and outdoor sitting area. Polo tournaments are amazing. The food at all restaurants are of a very good quality with a vert friendly and welcoming staff. Breakfast is amazing with a wide variety of options. The pool area is great as well. The gym is small but has enough equipment for a basic training. ##### Claudia Stayed 11 nights in Feb 2022 ### 2/10 Terrible #### Kevin 1 Mar 2022 Disliked: Cleanliness, staff & service #### Very poor overall; very expensive. Went there for the polo and stayed the night. Polo was great and food was nice in Horse and Hound. Service was very slow though, simply not enough staff available. It went further downhill when we had to ring ten times to move rooms due to noise from the dj they set up, even then they moved us to a worse room closer to the dj. There was empty packet of cigarettes left in the non smoking room when we arrived. The room we eventually moved to the shower was stuck on hot. The window wasn’t sealed properly and the ac vent was think with dust. The next day the pool was only one person there serving everyone drinks collecting food etc so for long periods no one was there, for example when he went to collect food from the kitchen. A layer of scum on the tiles in the pool at surface level. The pool was very dirty and had a lot of stuff floating in it. Even then we went back to horse and hound and after 20 minutes left because only one person was there preparing drinks, taking food orders, seating people etc. then when we eventually went back to the room to get our stuff and leave the door had locked from the inside and then maintenance had to break the door down - obviously not the first time it had happened judging by their lack of surprise. Overall it was bad for a budget hotel - for a premium five start price hotel it was shockingly bad and we will not return there. The only positive thing to say was the food in horse and hound we had the first day was nice. ##### Kevin Stayed 1 night in Feb 2022 ### 8/10 Good #### Mona 27 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort اقامه رائعه ##### Mona Stayed 1 night in Dec 2021 ### 8/10 Good #### Vanessa 13 Jan 2022 Liked: Staff & service, amenities Disliked: Cleanliness We loved the pool and our room as it overlooked the polo field ##### Vanessa Stayed 11 nights in Dec 2021 ### 4/10 Poor #### Harada 2 Jan 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 部屋のポットを使ったら黒い汚れが、ばーと出てきて少し大きい茶葉？みたいなものも出てきて衛生面が怖くて使うのをやめました。湯船に浸かろうとお湯を出したら水が茶色？濁った水がでてきて使うのをやめました。ホテルのレストランのご飯はまあまあでルームサービスのご飯もまあまあでした。受付スタッフの方に両替をお願いしたところ、大きなお金はもらえたけどコインが今ないから用意しとくね。と言われたので用意ができたら部屋に電話をしてほしいと伝えたら分かったと言われたものの電話はこず、次の日のチェックアウトの時に聞いたら、まだ用意できてないと言われ、謝りもせず言い訳から始まり昨日は忙しかったんだと言われた。ホテルの部屋のベットは寝心地がよくて部屋の内装も素敵だったけれど一部のスタッフのせいで、せっかくのリフレッシュの時間が少し嫌な気持ちになりました。 ##### Harada Stayed 1 night in Dec 2021 ## Expedia's Latest Trends ### Hotels > [Cottages Wolverhampton](https://www.expedia.co.uk/Wolverhampton-Cottages.d5484-aaCottages.Travel-Guide-Accommodation) > > [Vida Beach Resort Umm Al Quwain](https://www.expedia.co.uk/Dubai-Hotels-Vida-Umm-Al-Quwain-Resort.h57930073.Hotel-Information) > > [The Bookbinders Residence Leeds City Centre](https://www.expedia.co.uk/Leeds-Hotels-The-Bookbinders-Residence-Leeds.h46136748.Hotel-Information) > > [Hotels in Marousi](https://www.expedia.co.uk/Marousi-Hotels.d178872.Travel-Guide-Hotels) > > [Hotels in Arachova](https://www.expedia.co.uk/Arachova-Hotels.d6142250.Travel-Guide-Hotels) > > [Hotels near Anne Frank House](https://www.expedia.co.uk/Anne-Frank-House-Hotels.0-l6034409-0.Travel-Guide-Filter-Hotels) > > [Gay-Friendly Hotels in Sao Paulo](https://www.expedia.co.uk/Sao-Paulo-Hotels-Gay-Friendly-Hotel.0-0-d180023-tGayFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Bristol](https://www.expedia.co.uk/Bristol-Hotels.d688.Travel-Guide-Hotels) > > [Al Khayma Camp "Elite Glamping & Dining in Experience"](https://www.expedia.co.uk/Dubai-Hotels-Al-Khayma-Camp-Elite-Camping-Dining.h90952654.Hotel-Information) > > [Cheap Hotels in Munich](https://www.expedia.co.uk/Munich-Hotels-Budget-Hotels.0-0-d179896-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Boutique Hotel Glacier](https://www.expedia.co.uk/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) ### Flights > [Flights from Lahore (LHE) to Hounslow (LHR)](https://www.expedia.co.uk/lp/flights/lhe/lhr/lahore-to-london) > > [Flights from Hounslow (LHR) to Coimbatore (CJB)](https://www.expedia.co.uk/lp/flights/lhr/cjb/london-to-coimbatore) ### Cars > [mini Car Hire in Newcastle-upon-Tyne](https://www.expedia.co.uk/Mini-Car-Rentals-In-Newcastle-Upon-Tyne.d6084526-tMini.Car-Rental-Guide-Class) > > [Enterprise Car Rentals In Mitcham](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Mitcham.d6144874-c15.Car-Rental-Guide-Suppliers) > > [Enterprise Car Rentals In Portsmouth](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Portsmouth.d553248634335196573-c15.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Nettuno](https://www.expedia.co.uk/Things-To-Do-In-Nettuno.d6047417.Travel-Guide-Activities) > > [Things to do in Province of Avellino](https://www.expedia.co.uk/Things-To-Do-In-Province-Of-Avellino.d6049594.Travel-Guide-Activities) > > [Things to do in Kritsa](https://www.expedia.co.uk/Things-To-Do-In-Kritsa.d6277426.Travel-Guide-Activities) ### Packages > [Delft Holidays](https://www.expedia.co.uk/Delft.d5297.Holidays-City-Breaks) ### Holiday Rentals ### General > [Visit Sparta](https://www.expedia.co.uk/Sparta.dx9912) ---